kogan KA63MGCRCHA S63 Zero-Gravity SL-Track Heated Shiatsu Massage Recliner Chair User Guide

June 6, 2024
Kogan

USER GUIDE

S63 ZERO-GRAVITY SL-TRACK HEATED SHIATSU MASSAGE RECLINER CHAIR
(KA63MGCRCHA, KA63MGCRGRA)

SAFETY & WARNINGS

Thank you for purchasing this massage chair. Ensure you have read all of the instructions and safety warnings in this guide prior to use, and retain this user guide for future reference.

IMPORTANT SAFETY INSTRUCTIONS
This massage chair is intended for households only. When using an electrical appliance, basic precautions should always be followed, including the following:

DANGER – To reduce the risk of electric shock:

  • Always unplug this appliance from the electrical outlet immediately after using and before cleaning.
  • Never use pins or other metallic fasteners with this appliance.
  • Carefully examine the covering before each use. Discard the appliance if the covering shows any sign of deterioration, such as checking, blistering, or cracking.
  • Keep Dry – Do not operate in a wet or moist condition.

WARNING – To reduce the risk of burns, fire, electric shock, or injury to persons:

  • An appliance should never be left unattended when plugged in. Unplug from outlet when not in use and before putting on or taking off parts.
  • Do not operate under a blanket or pillow. Excessive heating can occur and cause fire, electric shock, or injury to persons.
  • Close supervision is necessary when this appliance is used by, on, or near children, invalids, or disabled persons. Keep children away from extended foot support.
  • Use this appliance only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
  • Never operate this appliance if it has a damaged cord or plug if it is not working properly if it has been dropped or damaged or dropped into water.
  • Return the appliance to a service center for examination and repair.
  • Do not carry this appliance by supply cord or use cord as a handle.
  • Keep the cord away from heated surfaces.
  • Never operate the appliance with the air openings blocked. Keep the air openings free of lint, hair, and the like.
  • Never drop or insert any object into any opening.
  • Do not use outdoors.
  • Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
  • To disconnect, turn all controls to the off position, then remove the plug from the outlet.
  • Temperatures sufficiently high to cause burns may occur regardless of the control setting. Do not use on an infant or invalid or on a sleeping or unconscious person. Do not use it on insensitive skin or on a person with poor blood circulation. Check the skin in contact with the heated area of the appliance frequently to reduce the risk of blistering.
  • Do Not Crush – Avoid sharp folds.
  • Do not use massager near loose clothing or jewelry.
  • Keep long hair away from massager while in use.
  • Connect this appliance to a properly grounded outlet only. See Grounding Instructions.
  • The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.
  • An apparatus with CLASS I construction shall be connected to a MAINS socket outlet with a protective earthing connection
  • The appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.
  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.

SAVE THESE INSTRUCTIONS.
This massage chair is intended for household use only.

Usage Environment

  • Do not use the massage chair in an excessively humid or dusty environment as this may result in malfunction or electric shock.
  • Do not use the massage chair in a room with a temperature of 40°C or higher.
  • Do not expose the massage chair to heaters, stoves, or direct sunlight.
  • Place and use the massage chair on an even, non-slip floor.
  • The massage chair is designed for home use and not for commercial purposes.

CAUTION:

  • The massage chair is to be used indoors only.
  • If you use the massage chair in a cold room, do not increase the room temperature abruptly. It is recommended that you increase the temperature gradually to a normal level.
  • If the massage chair is stored in a cold place and is being brought into a warm environment, it is advisable to wait one hour before use. This is because its performance may not be at an optimum level, as there may be water droplets on the mechanical parts due to condensation. Using the massage chair under such conditions may result in malfunction.

IMPORTANT SAFETY INSTRUCTIONS

Safety Precautions

  • To ensure the safe and correct use of the massage chair, do not operate it without reading this operation manual carefully.
  • Do not use the massage chair when the upholstery or seat is removed. This may cause injury or malfunction.
  • Do not use the massage chair in combination with other therapeutic equipment or electric blanket, etc., as this may result in ineffectiveness or injury.
  • Do not use the massage chair an hour before or after eating as this may have adverse effects on the user.
  • Do not allow children or pets to play around the massage chair, e.g., behind the backrest, under the seat, or leg rest of the massage chair. This may result in injury.
  • Do not rest or place heavy objects on the armrests, leg rest, or backrest as this may result in malfunction or injury.
  • Do not use the massage chair when your body is wet.
  • Do not operate the massage chair with wet hands.
  • It is not recommended to use the massage for more than 15 minutes.
  • Do not perform continuous massage on the same spot of your body for more than 5 minutes at a time as this may result in excessive stimulation and may have adverse effects.
  • Do not insert your hand or foot along the paths of the massage rollers during use as this may cause injury.
  • Stop operation immediately if you experience any discomfort.
  • This product is not intended for self-treatment of conditions that should be managed by a qualified health care provider.
  • For people on medication or with medical conditions, please consult your doctor before use.
  • Please do not use the product if you are not feeling well.
  • Remove all scarves, neckties, necklaces, and jewelry before using the massager.

People with Medical Conditions
Consult your doctor before use if you:

  • are under medical rest as ordered by a doctor
  • have spinal disorders, an abnormal spinal condition, or have suffered a spinal injury
  • have back problems
  • have diabetes, osteoporosis, or sensory impairment
  • have joint dysfunction
  • have a pacemaker or other electronic medical devices
  • may be pregnant
  • have phlebitis or thrombosis
  • have an increased risk for blood clots
  • had recent surgery
  • have surgical pins, screws, or anything mechanical implanted in your body

Instances When the Massage Chair Should Not Be Used
In the following events, please switch off the main power switch immediately and disconnect the power cord from the electrical outlet:

  • If water is accidentally spilled onto the massage chair. This may result in electric shock or malfunction.
  • If the fabric of the backrest is torn and the internal components are exposed.
  • If pain or discomfort is felt during a massage, stop the operation immediately and consult your doctor.
  • If you detect any malfunction or any other abnormal condition during operation.
  • If there is a power failure. Injury may occur when power is restored unexpectedly.
  • If there is lightning or a thunderstorm present.

Assembly and Repair of the massage chair

  • Do not disassemble the backrest cover of the massage chair. Touching the internal components may result in malfunction or electric shock.
  • The massage chair must only be professionally serviced or repaired. Do not attempt to disassemble or repair the massage chair yourself.

Things to Note About the Power Plug and Cord

  • Check that the Alternating Current (AC) voltage corresponds with the specifications indicated for the massage chair.

  • Do not connect or disconnect the power plug from the electrical outlet with wet hands.
    This may result in malfunction or electric shock.

  • When disconnecting the power plug, pull it by holding the plug, not the cord.

  • Although operation will be stopped automatically by the Auto-Timer function, always remember to switch off the main power switch after use.

  • Do not place the power cord under the massage chair or any other heavy objects.

  • Do not wind the power cord around the massage chair as this may damage the cord and result in a fire or electric shock

  • Do not operate the massage chair with a damaged cord or extension cord.

  • Do not use the massage chair if the electrical outlet is loose.

  • If the power cord is damaged, it should be replaced by a qualified technician.

Grounding Instructions
This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
DANGER – Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
This product is for use on a nominal 100-240V~ circuit and has a grounding plug (shown below). Make sure that the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product.

OVERVIEW

Outer Construction

Remote control

The image shown is for reference only and may differ from the final design.

CAUTION:

  • Do not sit, step, or place heavy objects on the controller.
  • Do not drop the controller. It is recommended that the controller unit be placed in the controller side pocket when not in use.
  • Do not exert excessive force on the controller.
  • Do not handle the controller with wet hands.
  • Do not operate the controller by using sharp-edged or hard objects. It may result in damage.

Controller overview

Function Button Instruction
Power **** When the power supply is connected, the Power button starts

the massage chair. It will start the body diction and then start the default automatic program for massage.
Menu| **| Press this button to enter the UI interface.
4-Way Direction & OK Button| **| Under the menu UI interface, press the arrow keys to select the corresponding function, press the OK button to confirm the selection.
Pause| **| Press this button to pause a function, or resume a paused function.
Auto| **| Press this button to switch between multiple automatic program functions. The specific display is subject to the actual product.
Airbag| **| Press this button to the airbag menu. Use the 4-way button to adjust and select your desired massage area and intensity.
Shoulder Up/Down| **| Manually adjust the appropriate shoulder position up or down.
Zero-G| **| Press the button to recline the chair to a Zero-G angle, also referred to as zero gravity mode. The display screen shows the Zero-G icon when the mode is activated.
Leg Up/ Down| **| Adjust the leg angle up or down.
Back-Up/ Down| **| Adjust the backrest angle up or down.
Heat| **| Toggle the heating function on/off.

Shortcut Buttons

Function Button Instruction
Power **** Press this button to toggle standby power on/off.
Pause Press this button to pause a function, or resume a paused

function.
Auto| **| Press this button to switch between multiple automatic modes. According to your physical condition, choose an automatic mode for targeted massage.
ZERO-G| **| Press this button to toggle zero gravity mode on/off.
Airbag| **| Press this button to toggle the airbag massage function on/off, or to switch the airbag position.
Rollers| **| Press this button to toggle the roller massage function on/off.

BEFORE FIRST USE

Move the chair

  • Turn off the MAINS power and unplug the power from the electrical outlet.
  • Tilt the chair backward as shown in the picture below and wheel it to the desired location.
  • Cover the floor with a mat while moving the massage chair, to prevent scuffing or damage to the floor.

Position the chair
Ensure that there is an allowance of more than 5cm behind the massage chair and more than 35cm in front of the massage chair to allow the backrest room to recline without obstruction during operation.

ASSEMBLY

Install Leg rest
Step 1: Insert the air tube (1) and DC cable (2) into the slots.

Step 2: Install the slots (3) of leg rest into a fixed part (4).

Step 3: Insert the lock buckle (5) into each side, completing the leg rest assembly.

Install Backrest Pad and Pillow Pad

  • Attach the upper backrest pad to the backrest with a zipper.
  • Attach the pillow pad to the backrest with velcro.
  • Attach the left side of the backrest pad to the backrest with zipper, same as the other side.

Remote Control Connection
Connect the cable of the remote controller with the cable under the seat

Connecting power supply
Plug the power cord into the power inlet at the base of the chair.
With the other end of the power cord plugged into a grounded wall out, turn on the power switch.

Bluetooth pairing
Ensure Bluetooth is activated on your device (phone, tablet, etc), then select “KA63MGCRCHA” or “KA63MGCRGRA” (depending on color) from the list of available devices to pair. When the connection is complete, a sound will play.

FUNCTIONS

Control Display

1 Massage Mode
2 Massage Time
3 Massage Intensity
4 Massage technique and other functions
5 Operation instructions

Menu options:

6| . AUTO| Choose a variety of automatic massage procedures for targeted massage (recommended)
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7| MANUAL| Choose a variety of manual massage procedures for targeted massage
8| AIR PRESSURE| Adjust airbag massage part and airbag strength
9| HEAT| Choose to turn on or off the heating function
10| ROLLER| Adjustable roller massage speed or turn off this function
11| SETTING| Adjust the massage time. Multiple choices of language

Note: The layout and icons of the display are for reference only and may differ from the final product.

Function|

Description

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MASTER| Quickly kneading and tapping massage to relax the tense muscles of the whole body and promote blood circulation to restore meridians.
REFRESHING| By kneading and shiatsuing on the buttocks and thighs, the intensity is gentle and moderate, helping to restore physical strength and relax tense muscles.
SPORT CARE| Specially designed for athletes and fitness persons.
SOFT| Suitable for the elderly and children, roller and airbag massage in the lightest way to improve back pain and leg cramp for the elderly.
STRETCH| Simulating Thai stretch clamp the shoulders, arms and legs through the airbags. The mechanism lifts up the waist, the legs is pressed down and the muscles and joints of the whole body are stretched.
SLEEP| The massage chair adjusts the position from the zero gravity to normal angel to achieve the swing feature, soft massage and helps fall asleep.
SPA| Full body airbag massage and foot roller, the mechanism stays in a comfortable position.
RELAXING| Full body massage, medium intensity for airbags, focus on shoulder and neck massage, improve long-term sedentary neck and shoulder pain for of fee workers.
SPINE CARE| According to the shape of the human body, the 3D mechanism massages forwards and backwards from the top to the buttocks along with the whole-body airbags and the foot massage.
WAIST & BACK| Focused on the back massage, medium intensity. By kneading and clapping, relieve back and waist pain.
NECK & SHOULDER| Focused on the shoulder and neck, medium intensity and massage techniques are mainly kneading and tapping, which can relax muscles and relieve soreness.
SLIM| Focused on waist and hip massage, soft intensity, twisting waist and hip by airbags in the meanwhile.

CLEANING & CARE

Maintenance methods
Please follow the below steps to clean leather and plastic parts

  • Please ensure the main switch is turn off and the power plug is unplugged from the electrical outlet.
  • Dip a soft, dry cloth in water or warm water containing 3% to 5% neutral detergent and wring it thoroughly.
  • Clean the leather and plastic parts.
  • Then wipe with dry soft cloth.
  • Let it dry naturally.

Warning

  • Do not use alcohol, thinner, gasoline and other chemicals for cleaning.
  • Do not dry the surface with a blower.
  • Do not iron the fabric.
  • During maintenance, always unplug the power plug. Do not unplug it by wet hands.
  • Please use a dust cover to avoid dust if you won’t use the chair for a long time.
  • As fabric’s colour may be dyed on the leather, be careful when using denim and coloured cloth to wipe the product.
  • Wipe the product with the melamine foam dipped in mild detergent, if the dirt is hard to remove.
  • Do not let the leather touch plastic in case of the colour fading.
  • Water temperature should not exceed 40 degrees.

| |
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Please do not use

|

Water temperature should not exceed 40 degrees

|

Do not iron

TROUBLESHOOTING

If there is still an abnormality after the following checks, to prevent any accident, stop using the massage chair immediately. Unplug the power cord from the wall outlet and contact help.Kogan.com for assistance.

Problem

|

Possible cause/Action

---|---
The massage rollers move up and then stop.| • In order not to affect the body, the automatic timer function will move the massage roller to the upper end when the massage is over.| Inevitable in structure, not abnormal
Noise during the massage.| • The sound of clapping;
• Friction sound of the massage wheel and fabric during kneading;
• The sound of the massage wheel when lifting and kneading;
• The sound during air pressure massage;
The sound of the inflator pump;
The sound of airbag exhausting;
• The sound of the backrest up and down.
The massage rollers will stop during the massage.| • If the force applied to the massage rollers is too large, the massage rollers will stop running.
Lift your body slightly when using it or raise the backrest slightly.
• Caution while using is recommended for anyone weighing 100kg or over.| After checking, if there is still an abnormality. stop using the massage chair immediately.
Press the power button, but the massage chair doesn’t work properly or cannot connect to the power.| Check the following:
• Is the power plug fully inserted into the socket?
• Is the main power switch on the left rear of the unit turned on?| After checking, if there is still an abnormality. stop using the massage chair immediately.
The power cord and plug are abnormally hot.| • Stop using immediately.
• Contact help.Kogan.com for assistance.
• Do not disassemble or repair it yourself or by non-professionals.|

SPECIFICATIONS

Power:|
---|---
Rated Voltage| 100-240V~
Rated Frequency| 50-60Hz
Rated Power| 140W
Dimensions (approximate):
Upright position| 1470 x 760 x 1140mm
Reclined position| 1670 x 760 x 930mm

Need more information?
We hope that this user guide has given you the assistance needed for a simple set-up.
For the most up-to-date guide for your product, as well as any additional assistance you may require, head online to help.kogan.com

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