UBIQUITI USW-24-POE UniFi Switch User Guide

June 6, 2024
UBIQUITI

USW-24-POE Quick
Start Guide

Package Contents

System Requirements

  • Linux, Mac OS X, or Microsoft Windows 7/8/10
  • Java Runtime Environment 1.6 (1.8 or newer recommended)
  • Web Browser: Google Chrome (Other browsers may have limited functionality.)
  • UniFi Controller software v5.11.x (or newer), available at: ui.com/download/unifi

IMPORTANT: We strongly recommend using UPS backup and power regulation to prevent equipment damage due to stability issues with local AC power.

Hardware Overview

1. Touchscreen Display

Bootup Animation| Initializing.
Steady White| Factory defaults, waiting for adoption.
Location Animation| This indicates that you clicked Locate in the UniFi
2. . RJ45 PoE LED (Ports 1 – 16)
Off| No PoE
Amber| 802.3af/at PoE
3. RJ45 Speed/Link/Activity LED (Ports 1 – 24)
Off| No Link
Amber| Link Established at 10/100 Mbps
Green| Link Established at 1000 Mbps
4. SFP Speed/Link/Activity LED (Ports 25 – 26)
Off| No Link
Green| Link Established at 1 Gbps
5. RJ45 (Ports 1 – 16)
RJ45 ports support 10/100/1000 Ethernet connections and 802.3af/at PoE output.
6. RJ45 (Ports 17 – 24)
RJ45 ports support 10/100/1000 Ethernet connections.
7. SFP (Ports 25 – 26)
Hot-swappable SFP ports support 1 Gbps connection.
8. Reset Button
This button serves two functions for the UniFi Switch:
Restart Press and release the Reset button quickly.
Restore to Factory Default Settings Press and hold the Reset button for more than five seconds.
9. Power Port
Connect the included Power Cord to the Power port.

Installation Requirements

  1. Phillips screwdriver
  2. Standard-sized, 19″ wide rack with a minimum of 1U height available
  3. For indoor applications, use Category 5 (or above) UTP cabling approved for indoor use.
  4. For outdoor applications, shielded Category 5 (or above) cabling should be used for all wired Ethernet connections and should be grounded through the AC ground of the power supply.

Ubiquiti. For more details, visit: ui.com/toughcable
Note: Although the cabling can be located outdoors, the UniFi Switch itself should be housed inside a protective enclosure.

Hardware Installation

IMPORTANT: Fanless switches must not be stacked. Do not place this UniFi Switch on top of another switch. Do not place anything on top of this UniFi Switch.

Connecting Power

Connecting Ethernet

Note: If you are connecting PoE devices, check the display to see how much PoE wattage is available.

Connecting SFP

For information about compatible fiber SFP modules, visit: ubnt.link/UniFi_SFP_DAC_Compatibility

Software Installation

Download and install the latest version of the UniFi Controller software at ui.com/download/unifi and follow the on-screen instructions.
Note: If you already have UniFi Controller v5.11.x or newer installed, skip to “Adopting the UniFi Switch”.
After you have installed the software and run the UniFi Installation Wizard, a login screen will appear for the UniFi Controller management interface. Enter the admin name and password that you created and click Sign In.

You can manage your network and view network statistics using the UniFi Controller management interface.
To adopt the UniFi Switch, proceed to “Adopting the UniFi Switch”.
For information on configuring and using the UniFi Controller software, refer to the User Guide on the website: ui.com/download/unifi

Adopting the UniFi Switch

  1. From the UniFi Controller dashboard, click Devices in the left menu bar.
  2. On the Devices screen, locate the UniFi Switch in the list of devices under the Model column. To adopt the UniFi Switch, click Adopt.

Specifications

USW-24-POE

Dimensions| 442.4 x 200 x 43.7 mm (17.42 x 7.87 x 1.7T)
Weight
With Rackmount Brackets| 3.00 kg (6.61 lb)
3.09 kg (6.81 lb)
Interfaces Networking
Management| (24) 10/100/1000 RJ45 Ports (2) 1G SFP Ethernet Ports
Ethernet In-Band
Power Method| 100-240VAC/50-60 Hz, Universal Input
Power Supply| AC/DC, Internal, 120W
Supported Voltage Range| 100 to 240VAC
Max. Power Consumption (Excluding PoE Output)| 25W
LEDs
System
RJ45 Data Ports SFP Data Ports| Status
PoE; Speed/Link/Activity
Link/Activity
ESD/EMP Protection| Air: ± 16 kV, Contact: ± 12 kV
Shock and Vibration| ETSI300-019-1.4 Standard
Operating Temperature| -5 to 40′ C (23 to 104′ F)
Operating Humidity| 10 to 90% Noncondensing
Certifications| CE, FCC, IC
PoE Interfaces Ports 1-16| POE+ IEEE 802.3af/at
(pins 1, 2+; 3, 6-)
Max. PoE Wattage per Port by PSE 802.3at| 32W
Voltage Range 802.3af Mode| 44-57V
Voltage Range 802.3at Mode| 50-57V

Safety Notices

  1. Read, follow and keep these instructions.
  2. Heed all warnings.
  3. Only use attachments/accessories specified by the manufacturer.

WARNING: Failure to provide proper ventilation may cause fire hazards. Keep at least 20 mm of clearance next to the ventilation holes for adequate airflow.
WARNING: To reduce the risk of fire or electric shock, do not expose this product to rain or moisture.
WARNING: Do not use this product in a location that can be submerged by water.
WARNING: Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.

Electrical Safety Information

  1. This results in improper operation, damage to the equipment or poses a fire hazard if the limitations are not followed.
  2. There are no operator serviceable parts inside this equipment. Service should be provided only by a qualified service technician.
  3. This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet.

a. Do not substitute the power cord with one that is not the provided approved type. Never use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire.
b. The equipment requires the use of the ground wire as a part of the safety certification,  modification or misuse can provide a shock hazard that can result in serious injury or death.
c. Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment.
d. Protective earthing is provided by a Listed AC adapter. Building installation shall provide appropriate short-circuit backup protection.
e. Protective bonding must be installed in accordance with local national wiring rules and regulations.

Limited Warranty

ui.com/support/warranty
The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and, where applicable, specify arbitration instead of jury trials or class actions.

Compliance

FCC

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions.

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

ISED Canada
CAN ICES-3(A)/NMB-3(A)
Australia and New Zealand
Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment, this equipment may cause radio interference.
CE Marking
CE marking on this product represents the product is in compliance with all directives that are applicable to it.
WEEE Compliance Statement
Declaration of Conformity
Online Resources

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