EUREKA FORBES Superb Ro+UV+MTDS Active Copper Water Purifier User Manual
- June 6, 2024
- EUREKA FORBES
Table of Contents
- WHY IS AQUAGUARD PANNI KA DOCTOR?
- THE POWER OF AQUAGUARD® SUPERB RO+UV+MTDS+ ZPP
- HERE’S HOW AQUAGUARD® SUPERB RO+UV+MTDS+ZPP WORKS
- PURIFICATION PROCESS OF AQUAGUARD® SUPERB RO+UV+MTDS+ZPP
- LED INDICATION CHART FOR AQUAGUARD® SUPERB RO+UV+MTDS+ZPP
- AQUAGUARD® SUPERB RO+UV+MTDS+ZPP TECHNICAL SPECIFICATIONS
- MAINTAINING YOURAQUAGUARD® A QUICK CHECKLIST SUPERB RO+UV+MTDS+ZPP
- A QUICK CHECKLIST
- CLEANING AND DISINFECTION OF WATER STORAGE TANK
- IMPORTANT NOTE ON ZERO PRESSURE PUMP AND DRY RUN SENSOR
- WARRANTY TERMS & CONDITIONS
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
EUREKA FORBES Superb Ro+UV+MTDS Active Copper Water Purifier User Manual
WHY IS AQUAGUARD PANNI KA DOCTOR?
- Trust of 150 lakh+ mothers
- Owned by 1.62 lakh+ doctors
- Service within 5 km range of wherever you are
- 21 different technologies to address 21 different water conditions across the country
- Tested / Certified by 130+ leading national and international laboratories
^As per Super brand and Reader’s Digest.
THE POWER OF AQUAGUARD® SUPERB RO+UV+MTDS+ ZPP
- The new Aquaguard® Superb inactivates and removes microbial contaminants from your water and gives you pure, sweet tasting water
- Aquaguard® Superb is tested and certified by AWRTC for the removal of disease-causing bacteria, viruses and protozoa-cysts along with other contaminants like pesticides, residual organic impurities, harmful heavy metals, arsenic and more, to give you water that is safe and healthy
- The Aquaguard® Superb comes with a multi-stage enhanced purification process. This ensures that the water you drink is absolutely pure and crystal clear
- To ensure good health to you and your family, Aquaguard® Paani Ka Doctor offers you a choice to select ideal technology, based on your input water quality Make sure that your Aquaguard® Superb is installed by a trained Eureka Forbes Service Technician only.
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Input water must be tested for Total Dissolved Solids (TDS) and Total Hardness.
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Install your Aquaguard® Superb in a dry ventilated place.
– Keep it away from direct sunlight, heating devices or areas below freezing temperatures.
– You can keep it on the kitchen counter or wall mount it. -
Ensure that the input tap water temperature is in the range of 10°c – 40°C.
– Avoid connection to a hot water tap as it can damage the filters. -
Make sure that the tap pressure is not exceeding 3.0 kg/cm2 in case of RO+UV+MTDS. If the input water pressure is more than the upper limit, installation of PRV* (Pressure Reducing Valve) is required.
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Flush filters and membrane thoroughly and independently for 3-5 min to remove fine particles present in the filter. This should be done before the installation of the unit.
Input Water Quality Usage Limitations:
- If the input water iron content is more than 0.3 mg/litre, use of iron remover* is recommended as a pre-treatment.
- If the input water turbidity is more than NTU or comprises colloidal particles, use of a special filter* is required as a pre-filter.
- Do not install the water purifier if the TDS is more than that prescribed in the technical specifications.
*Available at an extra cost.
HERE’S HOW AQUAGUARD® SUPERB RO+UV+MTDS+ZPP WORKS
PURIFICATION PROCESS OF AQUAGUARD® SUPERB RO+UV+MTDS+ZPP
LED INDICATION CHART FOR AQUAGUARD® SUPERB RO+UV+MTDS+ZPP
AQUAGUARD® SUPERB RO+UV+MTDS+ZPP TECHNICAL SPECIFICATIONS
“Technical Specifications are subject to change without prior notice.
Note: The performance data presented in the table is applicable under
standard laboratory conditions#. Actual performance may vary depending on the
input water quality, water pressure and condition of filters. Input water
quality/pressure/TD$ are important determinants of recovery rate and
rejection.
*If the input water pressure is more than 3.0 kg/cm2 , installation of a PRV
(Pressure Reducing Valve) is mandatory. These accessories are available at an
extra cost. Warranty void if the product is not installed as per the
recommendations. •standard Tut Conditions: Feed water Quality: TDS Max.: 1,000
mg/litres with Nalco, Pressure: 1.0 kg/cm’, Turbidity: Max. 1 NTU,
Temperature: 25°C, Chlorine: below 0.2 mg/litres, Iron: below 0.3 megalitres
Pressure on Membrane: 75 psi & Product recovery@ 25% Life:BOO0’Litres. ‘Actual
perfonnance may vary based on the input water conditions- TDS, Hardness,
Pressure, Temperature & pH
MAINTAINING YOURAQUAGUARD® A QUICK CHECKLIST SUPERB RO+UV+MTDS+ZPP
- Fill the tank and disinfect the storage tank with a disinfection tablet
- Discard the first filling of the water from the storage tank
- Drain the water in the tank if it hasn’t been used for over 48 hours
- Ensure that the capillary flow restrictor is checked and replaced (if required) by the authorised service technician, during the mandatory service or in-service call
- Ensure that the replacement of the consumable Cartridges are done by a trained Eureka
- Forbes Service Technician, after approximately 6,000 litres of water usage or if choked
Note: Please refer standard test conditions’ for filter life.
*’Asper UV lamp manufacturer’s specification.
A QUICK CHECKLIST
CLEANING AND DISINFECTION OF WATER STORAGE TANK
Note: Storage Tank of this product must be periodically cleaned (at least once in every 30 days) by a disinfectant. Disinfection Tablets may be purchased from the Company Authorised Service Centre. Please follow the disinfection process strictly as per the instructions as provided in this User Manual.
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Switch OFF the water purifier from the main power supply
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Open the top cover and push the tap lever UP, to drain the tank
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Wipe the inside of the tank with a dry, clean soft cloth
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Keep the top cover in place
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Switch the power supply ON
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Let the storage tank get filled & then drop one disinfection tablet’ into the tank
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Keep the top cover in place & leave the unit for 30 min.
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After 30 min. open the tap & discard this and the first filling water completely
Caution: Do not drink this water -
Now your unit is ready to use
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Please ensure that this disinfection process is carried out by the authorised installation person/service technician during first installation and in every subsequent mandatory servicing of your product
*Available with Eureka Forbes Service Technician.
IMPORTANT NOTE ON ZERO PRESSURE PUMP AND DRY RUN SENSOR
Your Aquaguard® is equipped with a unique pump having both suction and boosting capabilities with specially designed ZPP and DRS (Dry Run Sensor) Claims. Now, this enables your Aquaguard® to work in the following operating conditions:-
- Normal Input Water Pressure – up to 3 bar (max.)
- Low Water Pressure from Loft Tank
- Zero Water Pressure
- Suction Mode – Maximum 1m below product level
Product Functioning with ‘Normal/Low & Zero Pressure’:
- In case there is no incoming water supply, the DRS detects unavailability of water and stop the unit from working to prevent dry running.
- As and when the water supply resumes, the DRS detects the availability of water and restarts the product. Meanwhile, the intelligent mechanism in your Aquaguard will keep on checking the availability of water at regular defined intervals and make the product work as and when water supply resumes.
Note: In case you notice that water in the supply line resumes and product is in stand-by mode, then please restart the product by switching OFF and ON the power supply. Product Functioning with ‘Suction Capability’:
- Whenever the water in the container/ bucket gets over and bucket gets empty, the DRS detects non water availability and stops the product from functioning. Note: When the water is refilled in the container/ bucket, the product should be restarted by switching Off and On the power supply.
- Prolonged use in loft tank mode/suction mode can impact the working of pump, performance of product and life of filters. if the performance is not meeting the expectation of the consumer due to low pressure, then use of a booster pump is recommended.
- Do not re-circulate/reuse the rejected water (discharged by the product) back into the product.
- The booster pump in your Aquaguard® also has the capability of suction of water from a 1 m distance below the level of product i.e. it can pull water from a bucket/container.
Note: It is not suitable for suction of water from underground storage tank, sump, open well etc. where the water level is beyond 3 feet below the level of product.
WARRANTY TERMS & CONDITIONS
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The Products are warranted against manufacturing defects for a period of twelve (12) months from the date of original purchase.
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The Customer will notify the Company in writing promptly of any defects noticed and give the Company or its authorized agent adequate opportunity
to inspect test and remedy them for which the Customer will deposit the goods at its own expense, if so, required by the Company with the Company’s Office/Service Centre along with the original invoice in the city where they are sold. -
The Inspection and Test Report of the company’s office/service centre will be final and binding under the warranty for determining defects, repairs / alterations required or carried out or certifying work of the goods thereafter.
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Aquaguard may require initial setting, post-installation, depending on varying water conditions and power supply. In case of any service requirement, post-installation, please contact the company’s service centre.
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The company or its authorized agent will be entitled to retain any defective part replaced under the warranty. 6. Notwithstanding anything to the contrary contained or implied by this warranty:
a) The company’s liability under this warranty shall be limited to the first sale of the goods by the company to the customer and will not apply or extend to any secondary sale of goods by the customer.
b) The company’s liability under this warranty shall be limited only to defects in the goods which occur under the conditions of normal operation of the goods and their proper and prescribed use. The warranty does not cover or extend to defects which are determined by the company or its authorized agents as occurring or resulting from or attributable to negligence, abuse, misuse, faulty care, operation or maintenance or repairs, alterations to the goods or any part thereof by others or the use of the goods on electrical supply for which they are not designed, or damage caused by lightening or other electrical disturbances or interruptions, dismantling or re-installation at a different location.
c) The company’s liability under this warranty shall remain valid only if the goods are duly installed by the company or its authorized agency at the location specified in the invoice and such installation is undertaken by the company or its authorized agent or franchisee.
d) Consumable items mentioned in the consumables table are subject to normal wear and tear are not covered by this warranty. Please refer model specific components given in the user manual under the table “consumable cartridges”.
e) Reverse Osmosis Membrane warranty is for a period of 1 year (or) 6,000 litres (whichever is earlier) from the date of installation, on the condition that the input water is as per the standard test conditions for RO variants (provided in the section “Technical specifications table”), mentioned in the user manual. If the RO membrane gets clogged within warranty period, it will be cleaned/repaired/replaced free of charge as deemed fit by the company authorized service person/centre after inspection. (At applicable for RO models only.)
f) The customer will have no claim against the company, its employees and its authorized agents or franchisees under or pursuant to this warranty in respect of death or injury to the customer or any other person or loss or damage to any property caused by or due to equipment failure, breakdown or accident, fire or operation or utilization of the goods otherwise than in accordance with the user manual or by due to any other cause or circus stances beyond the control of the company.
g) The company’s liability, under this warranty, shall in no event and under no circumstances exceed the price paid by the customer to the company for the goods stated in the invoice.
General For the purpose of this warranty, the following expressions shall have the following meanings respectively:
- The ‘Goods’ shall mean the goods described in the Order Form.
- The ‘Customer’ shall mean the original purchaser of goods from the company.
- The ‘Company’ shall mean EUREKA FORBES LIMITED.
- Aquaguard® means and includes Aquaguard®, Aquaguard® Select and Sure from Aquaguard®.
- ‘General Terms & Conditions’ shall mean the terms and conditions agreed upon by the customer and the company printed on the Order Form.
- ‘Invoice’ shall mean the invoice issued by the company to the customer describing the goods and indicating, inter alia, the total purchase price thereof and name of the customer.
- ‘User Manual shall mean the instructions for Installation, use and maintenance provided through QR code along with Product supplied by the company.
- EFL reserves the right, in its absolute discretion, to change, alter or discontinue and alter the terms and conditions from time to time without any prior notice.
- Any disputes are subject to Mumbai Jurisdiction only.
Post-warranty
- The customer may be offered a yearly Service Contract at the prevailing company rates and terms.
- In case the customer does not wish to enter the Service Contract, he has the option of calling the company’s service centre having his Aquaguard® services on an actual basis, i.e., by paying the labour cost and spares needed to attend to that service/complaint call at the prevailing company rates. Such service will be rendered by the company in towns/places where the company has its service centres.
- If during such servicing it is necessary for the company to replace or repair defective components or parts, the customer shall be required to pay for the same as per the company’s prevailing price list.
- Eureka Forbes limited reserves the right to offer annual maintenance contract/ensure availability of spares only up to 7 years from the date of invoice.
*Conditions apply.
8602661177
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Email: customercare@eurekaforbes.com
Eureka Forbes Limited: B1/B2, 701, 7th Floor, Marathon lnnova Marathon
NextGen, Off Ganpatrao Kadam Marg, Lower Parel,
Mumbai – 400013, India. Tel: +91 22 4882 1700, 6260 1888 • Fax: +91 22 4882
1701
Environment Protection:
“PROTECTION” has always been our motto and guiding principle. We care for
the environment. We urge you to recycle the packaging material or take it to
the nearest recycling facility rather than dispose of it off with the rest of
your waste.
Your product has been designed to work for many years, however, should you
wish to upgrade or replace your old product, remember to help protect the
environment by disposing of it off at your local e-waste disposal centre.
Should you have any queries, the nearest authorised service centre of Eureka
Forbes will be able to guide you.
Allow us to become your environmental partner; together we can make the world
a cleaner place.
Health Protect™
For your safety, the specially designed and electronically authenticated
purification cartridges’ of Aquaguard® ensure our promise of ‘pure & healthy
water or no water’ always. In the unlikely usage of a ‘non-genuine’
purification cartridge’ that could potentially deliver unsafe water – an
indication light will draw your attention. For your complete protection, it
even shuts down the purification process. Not just this, it also alerts you in
advance when the Aquaguard0 purification cartridges are reaching the end of
their usable life (6000 litres), so that you can contact the authorized Eureka
Forbes Service Centre for your required ‘genuine’ purification cartridge’
replacement. ^i-Filter, Chemo-Block, RO Membrane, Active Copper™ Cartridge
*Not including premature choking of the purification cartridges due to poor water conditions. vis. silt etc.
Aquaguard old logo and new logo are both original Aquaguard products from the
house of Eureka Forbes Limited.