EUREKA FORBES Aquaguard Ivory Active Copper Auto UV Water Purifier User Manual

June 5, 2024
EUREKA FORBES

“Auto UV refers to in-tank UV LED. Note: The colour and specifications of the product may vary from that shown on the user manual.
IS 10500:2012 Drinking Water Specification (Acceptable Limit) “Patent no: 332771. | ‘Patent no. 281750.

WHY IS AQUAGUARD® PAANI KA DOCTOR?

  • Has the trust of over 15 million mothers
  • Is owned by over 1.62 lakh doctors
  • Has service within 5km range of wherever you are
  • Has over 21 different technologies to address 21 different water conditions across the country
  • Is certified by over 130+ leading national and international laboratories

THE POWER OF AQUAGUARD® IVORY

  • The new Aquaguard® Ivory inactivates and removes microbial contaminants from your water and gives you pure, sweet-tasting water.
  • quaguard”® Ivory is tested and certified by AWRTC for the removal of disease-causing bacteria, viruses, and protozoa-cysts along with other contaminants like pesticides, residual organic impurities, harmful heavy metals, arsenic, and more, to give you water that is safe and healthy.
  • TheAquaguard® Ivory comes with a multi-stage enhanced purification process. This ensures that the water you drink is absolutely pure and crystal clear.
  • To ensure good health to you and your family, Aquaguard® Paani Ka Doctor offers you a choice to select ideal technology, based on your input water quality.
  • Equipped with AUTO UV“ technology, provides ‘Storage Stage Protection’ by automatically activating the UV for 30 minutes every 7.5 hours and each time tank is refilled.

INSTALLING YOUR AQUAGUARD ® IVORY

Make sure that your Aquaguard®Ivory is installed by a trained Eureka Forbes Service Technician only.

  1. Input water must be tested for Total Dissolved Solids (TDS) and Total Hardness.

  2. Install your Aquaguard® Ivory in a dry ventilated place.
    • Keep it away from direct sunlight, heating devices or areas below freezing temperatures.
    • You can keep it on the kitchen counter or wall-mount it.

  3. Ensure that the input tap water temperature is in the range of 10ºC – 40ºC. Avoid installation to a hot water tap as it can damage the filters

  4. Ensure that the input water pressure is between 0.3 kg/cm 2 – 2.0 kg/cm 2 4. in case of UV+UF & 0.3 kg/cm 2 – 3.0 kg/cm 2 in case of RO+AUTO UV. If the input pressure is more than maximum specified, use of PRV (Pressure Reducing Valve) is mandatory. If the input pressure is less than minimum specified, use of Booster Pump is recommended.

  5. Flush filter thoroughly and independently for 3-5 minutes to remove fine particles present in the filter. This should be done before installation of the unit.

  6. After installing, run the purifier for 5-10 minutes and drain this water.

Input Water Usage Limitations:

  1. If the input water iron content is more than 0.3 mg/litre, use of an iron remover** is recommended as a pre-treatment.
  2. If the input water turbidity is more than 5 NTU or comprises colloidal particles, use of a special filter** is required as a pre-filter.
  3. If the input water TDS is more than 1,000 ppm (mg/L) or input water hardness is more than 300 ppm (mg/L), use of a Membrane life enhancer** is recommended.
  4. Do not install the water purifier if the TDS is more than that prescribed in the technical specifications.

**Available at an extra cost.

HERE’S HOW YOUR AQUAGUARD® IVORY UV+UF WORKS

PURIFICATION PROCESS OF AQUAGUARD® IVORY UV+UF

Stage Treatment Material Benefits
1 r-Filter ™ Multi-Layered Polypropylene Roving Wound Cartridge Removes

suspended particles such as dirt. dust. mud and sand from water.
2.| Chemi-block
(with built-in
Particle Trap Filter)| Dust-free Bacteriostatic Activated Carbon block filter cartridge with built-in Particle Trap Filter| Adsorbs colour. odour, excess chlorine & organic impurities from the incoming water. It removes very fine turbidity from the water. Its unique Particle Trap Filter entraps any released micro particles.
3,| Mineral Guard ™ *+| Microcontroller-based electronic impulse producer| Generates electronic impulses which prevent scaling / deposition of Calcium and Magnesium on the Quartz Glass tube of the UV reflector chamber, thereby. ensuring best UV Penetration through Quartz Glass into the water column and at the same time keeping essential minerals like Calcium and Magnesium intact in water
4.| Ultra Filtration| OF hollow fibre| Capillary tube type membrane-based technology that imparts crystal clear clarity to drinking water, in addition to making the water safe from bacteriological contamination.
5.| UV e-boiling-| Germicidal UV Lamp| UV disinfects the water by eliminating waterborne disease-causing bacteria. viruses & protozoa. thereby. making it safe to drink.
6.| Active Copper—’ Cartridge| A patented bacteriostatic taste enhancer
… with Active Copper Technology| Copper has antimicrobial. antioxidant, and anti-inflammatory properties that help to support healthy metabolism. It also helps to provide the body with energy and is much needed for growth and development. The activated carbon removes organic components and polishes the water. giving it a sparkling look, making it pure and great taste.

TECHNICAL SPECIFICATIONS*

AQUAGUARD ® IVORY UV+UF

Sr. No. Technical Parameters Specifications
1. Model AG IVORY UV+UF

PRODUCT SPECIFICATION
1.| Dimension (W X D X H)| 316 mm x 251 mm x 462 mm
2.| Net Weight| 5.3 KG (Approx.)
3.| Purification Technology| UV+UF
4.| Tank Capacity| 7 Litres (Approx.)
5.| Standard Filtration Supplied| i-Filterw. Chemi-Block. Mineral Guard.
Ullra Fifer. UV chanber Active CopperTM Cartridge
ELECTRICAL SPECIFICATIONS
1.| Power Rating| 20 Watts (max.)
2.| Power Supply| Input 230 VAC / External AC-DC Adaptor. 12 V DC, 1.7 Amps
3.| UV Lamp| 11 Wafts
4.| UV Lamp Life| 8.000 Burning Hours
(as per manufacturer’s spec.)
5.| Operating Voltage Range| 150 – 250 VAC / 50 Hz
6.| Solenoid Valve| 12V DC
| RECOMMENDED INPUT WATER PARAMETERS
1,| Input Water Pressure Range”‘| 0.3 to 2.0 kg/cm’
2.| Input Iron (Max.)| 0.3 mg/L
3.| Chlorine Content (Max.)| 0.2 mg/L
4.| Input Water Turbidity (Max.)| 5 NTU
5.| Total Dissolved Solids (TDS)| Up to 200 mg/L
6.| Water Temperature| 10°C to 40°C

*Technical Specifications are subject to change without prior notice.
Note: The performance data presented in the table is applicable under standard laboratory conditions#. Actual performance may vary depending on the input water quality, water pressure and condition of filters. Input water quality/pressure/TDS are important determinants of purifier’s  performance.

Warranty void if product not installed as per recommendations
**If the input water pressure is more than 2.0 kg/cm 2 , installation of a PRV (Pressure Reducing Valve) is mandatory. If the input water pressure is less than 0.3 kg/cm 2 , installation of a booster pump* is recommended. These accessories are available at an extra cost.

Standard Test Conditions: Feed Water Quality: TDS Max: 200 mg/L with NaCl.

Pressure: 1 kg/cm2, Turbidity: 1 NTU (Max.), Temperature: 25°C, Chlorine: below 0.2 mg/L, Iron: below 0.3 mg/L Life: 6,000 Liters.

LED INDICATION CHART FOR AQUAGUARD ® IVORY UV+UF

#| CONDITION| LED INDICATION
UV+UF| STATUS| NOTE
---|---|---|---|---
1.| Power ON time| | LED will glow as Red. Blue and Green one after other for 1 sec.| For 1 Sec
2.| Purification| | Green Solid| 30 secs
3.| Tank Filling| | Blue Blinking| @0.5 secs
4.| Tank Full| | Blue Solid|
S.| UV Lamp Error| | Red Solid|
6.| SV Error (short)| | Red Blinking| Q0.5 secs
7.| LPS Error| | Purple Solid|
8.| EA Error| | Red Blinking| Q0.25 secs
9.| Filter Life First
Warning| | White LED Blinking| White Led will blink 5 times at rate of
150ms ON /2 secs OFF. After 5 blinks. LED
will be switched OFF for 5 secs.
10.| Filter Life Second
Warning| | White LED Blinking| White Led will blink 5 times at rate of 150ms ON /1 sec OFF. After 5 blinks. LED will be switched OFF for 2 secs.
11.| Filter Life EOL| | White LED Blinking| White Led will blink 5 times at rate of 150ms ON /300msOFF. After 5 blinks. LED will be switched OFF for 500ms.

HERE’S HOW YOUR AQUAGUARD ® IVORY RO+AUTO UV** WORKS

PURIFICATION PROCESS OF AQUAGUARD ® IVORY RO+AUTO UV**

Stage Treatment Material Benefits
1 i-Filter – Multi-Layered Polypropylene Roving Wound Cartridge Removes

suspended partides such as dirt. dust. mud and sand from water.
2.| Chemi-Block
(with built-in
Particle Trap Filter)| Dust-free Bacteriostatic Activated Carbon block filter cartridge with built-in Particle Trap Filter| This adsorbs colour. odour. excess Chlorine & organic impurities from the incoming water. It removes very fine turbidity from the water. Its unique Particle Trap Filter entraps any released micro particle.
3.| Mineral Guard -..| Microcontroller-based electronic impulse producer| Prevents the deposition or scaling on the surface of the membrane & ensures the availability of Calcium and Magnesium in your drinking water.
4.| Membrane Life Enhancer”‘| Special anti-scalant media| Prevents scaling of dissolved salts on the surface of the membrane. thereby enhancing the membrane life and performance.
5.| Reverse Osmosis Membrane| Thin Film Composite (TFC) reverse osmosis membrane| Reduces TDS. hardness. pesticides and heavy metals like arsenic. lead and mercury. Eliminates microorganisms like bacteria. viruses. protozoa and cysts.
6.| Active Copper — Cartridge| Bacteriostatic
Taste Enhancer with Active Copper”- Technology| Copper has antimicrobial. antioxidant. and anti-inflammatory properties that help to support healthy metabolism. It also helps to provide the body with energy and is much needed for growth and development. The activated carbon removes organic components and polishes the water. giving it a sparkling look. making it pure and great to taste.
7| AUTO UV”| In-tank Germicidal UV LED| UV safeguards the stored water by eliminating any possible bacteria & viruses thereby. ensuring your purified water is always safe.

***Not a part of the product, Membrane life enhancer is recommended if the input water TDS is more than 1,000 ppm (mg/L) or input water hardness is more than 300 ppm (mg/L). Available at extra cost.

TECHNICAL SPECIFICATIONS*

AQUAGUARD ® IVORY RO+AUTO UV**

Sr. No. Technical Parameters Specifications
1. Model AG IVORY RO+AUTO UV (LED)

PRODUCT SPECIFICATIONS
1.| Dimension (W X D X H)| 316 mm x 251 mm x 462 mm
2.| Net Weight| 6.2 KG (Approx.)
3.| Purification Technology| RO+UV LED
4.| Tank Capacity| 7 Litres (Approx.)
5.| Standard Filtration Supplied| i-FilterTM. Chemi-Block. Mineral Guard,
RO Membrane. Active Coppers Cartridge. UV LED
ELECTRICAL SPECIFICATIONS
1.| Power Rating| 35 Watts (max.)
2.| Power Supply| Input 230 VAC / External AC-DC Adaptor, 24 V DC. 2.5 Amps
3.| UV LED| 0.65 Watts
4.| UV LED Life| 10.000 Working Hours
(as per UV LED manufacturer spec.)
5.| Operating Voltage Range| 150 to 280 VAC. 50 Hz
6.| Solenoid Valve| 24V DC
| RECOMMENDED INPUT WATER PARAMETERS
1.| Input Water Pressure Range—| 0.3 to 3 kg/cm’
2.| Input Iron (Max.)| 0.3 mg/L
3.| Chlorine Content (Max.)| 0.2 mg/L
4.| Input Water Turbidity (Max.)| 5 NTU
5.| Total Dissolved Solids (TDS)| Up to 2,000 mg/C.
6.| Water Temperature| 10°C to 40°C

*Technical Specifications are subject to change without prior notice.
Note: The performance data presented in the table is applicable under standard laboratory conditions #. Actual performance may vary depending on the input water quality, water pressure and condition of filters. Input water quality/pressure/TDS are important determinants of recovery rate and rejection.
***If the input pressure is less than minimum specified, use of Booster Pump is recommended. if the input pressure is more than maximum specified, use of PRV is recommended. ++ If the input water TDS is more than 1,000 ppm (mg/L) or input water hardness is more than 300 ppm (mg/L), use of a Membrane life enhancer is recommended. Warranty Void if the product is not installed as per the recommendation.

Standard Test Conditions: Feed Water Quality: TDS Max: 1,000 mg/L with NaCl

Pressure: 1 kg/cm 2 , Turbidity: 1 NTU (Max.), Temperature: 25°C, Chlorine: below 0.2 mg/L, Iron: below 0.3 mg/L Life: 6,000 Liters

LED INDICATION CHART FOR AQUAGUARD ® IVORY RO+AUTO UV

SR NO.| CONDITION| LED INDICATION
RO+AUTO UV’| REMARKS
---|---|---|---
1.| Power ON Time| | LED will glow as Red, Blue and Green one after the other for 1 sec and green solid for 5 secs.
2.| Purification| N/A| Not Applicable.
3.| Tank Filling| | LED will blink blue at 0.5 secs rate.
4.| Tank Full| | LED will glow blue.
5.| UV LED Error| | Red LED will be solid.
6| SV/Pump Error (Short)| | Red LED will blink red at 0.5 secs rate.
7.| DRS| | LED will glow purple.
8.| ElectronicAuthentication Error| | Red LED will blink red at 0.25 secs rate.
9.| Filter Life Warning| | White LED will blink slowly.
10.| Filter Life EOL| | White LED will blink fast, unit will seize.

CARTRIDGE LIFE

Refer variant specific components

Consumable Components Average Service Life
i-Filter™ Cartridge 6,000# litres
Chemi-block 6,000# litres
Active Coppers™ Cartridge 6,000# litres
AUTO UV 10,000 Working hours*
RO Membrane 6,000# litres
OF Filter 6,000# litres
UV Lamp 8,000* Burning hours

Note: Please refer Standard Test Conditions

for filter life.*As per UV lamp & UV LED manufacturer’s specification.

A QUICK CHECKLIST

Problems Checkpoints Solutions
Water tastes bad 1. Is the tank clean?

2. Have you kept the purified water in the tank for too long?
3. Is it time to change the filter?| Clean the storage tank. Dispose of water and clean the tank. Call an authorised Eureka Forbes service technician.
Less water has been purified| 1. Is the tap water valve closed?
2. Is the tap water rcressure too low?
3. Filters may be cogged or damaged?| Open the tap water valve. If so, the amount of purified water will be reduced. Call an authorised Eureka Forbes service technician.
Water doesn’t flow into the storage tank| 1. Is there water available in the overhead tank?
2. Is the main water supply
tap closed?
3. Not sure what is wrong?| Ensure the overhead tank is filled with water.
Ensure the tap is open.
Call an authorised Eureka Forbes service technician.
Water is leaking| 1. Is water coming out of the top of the purifier.| Close the tapwatervalve, unplug the power cord and call an authorised Eureka Forbes service technician.

TIPS FOR SAFETY AND MAINTENANCE OF YOUR AQUAGUARD ® IVORY

  • Read attentively and understand the purifier and its functions, before use.
  • Installation and service has to be conducted by authorised person from Eureka Forbes Limited only.
  • In case of any damage or incorrect functioning, immediately contact an authorised service centre of Eureka Forbes Limited.
  • Water storage tank must be periodically (at least once in every 30 days) cleaned using a disinfectant.
  • Drain the water from the tank if it hasn’t been used for over 48 hours.
  • Ensure that the flow restrictor is checked and replaced (if required), by the authorised service technician during the mandatory service or in-service call.
  • Ensure that the replacement of the consumable cartridges are done by a trained Eureka Forbes technician after approximately 6,000 litres of water usage, or when end-of-life filter change indication appears.
  • Ensure that the filter cartridges and spares used during service/ replacement are genuine and from EFL only.

CLEANING AND DISINFECTION OF WATER STORAGE TANK

Note: Storage tank of this product must be periodically (at least once in every 30 days) cleaned by a disinfectant. Disinfection Tablets may be purchased from the company authorised Service Centre. Please follow the disinfection process strictly as per the instructions as provided in this User Manual.

  1. Drain the tank completely.
  2. Switch OFF the water purifier from the main power supply.
  3. Open the top cover, wipe the inside of the tank with a dry, clean soft cloth.
  4. Keep the top cover in place.
  5. Switch the power supply ON.
  6. Fill the storage tank and drop one Disinfection Tablet* into the tank. Caution: Keep the Disinfection Tablets out of the reach of children. Do not eat/consume the tablet.
  7. Keep the top cover in place and leave the unit for 30 minutes.
  8. After 30 minutes, open the tap and discard this and the first filling water completely. Caution: Do not drink this water.
  9. Now your unit is ready to use. In case you notice any medicinal. taste/smell, discard the tank of water fully & let it refill again.
  10. Please ensure that this disinfection process is carried out by the authorised installation person/service technician during first installation and in

RECYCLE WATER AND ITS REUSE

Water is a rapidly depleting resource. It is our moral responsibility to ensure that water is recycled as much as possible.
Flushed out water from the RO System is an unavoidable technology limitation. It maintains the performance of the purification process and the service life of the membrane also. Eureka Forbes has taken the utmost care to minimise the water flushed out in our RO system without compromising on the performance of the product.
The water flushed out by your Aquaguard® RO Water Purifier can be collected and used for several purposes.

Flushed water can be used for:

| Watering plants| |  Daily household cleaning tasks like
mopping floors, cleaning bathrooms,
kitchen sinks, etc.
---|---|---|---
| Washing clothes| | Drinking

WARRANTY TERMS & CONDITIONS

  1. The Products are warranted against manufacturing defects for a period of twelve (12) months from the date of original purchase.
  2. The Customer will notify the Company in writing promptly of any defects noticed and give the Company or its authorized agent adequate opportunity to inspect test and remedy them for which the Customer will deposit the goods at its own expense, if so, required by the Company with the Company’s Office/Service Centre along with the original invoice in the city where they are sold.
  3. The Inspection and Test Report of the company’s office/service centre will be final and binding under the warranty for determining defects,  epairs / alterations required or carried out or certifying work of the goods thereafter.
  4. Aquaguard may require initial setting, post-installation, depending on varying water conditions and power supply. In case of any service requirement, post-installation, please contact the company’s service centre.
  5. The company or its authorized agent will be entitled to retain any defective part replaced under the warranty.
  6. Notwithstanding anything to the contrary contained or implied by this warranty:
    a) The company’s liability under this warranty shall be limited to the first sale of the goods by the company to the customer and will not apply or extend to any secondary sale of goods by the customer.
    b) The company’s liability under this warranty shall be limited only to defects in the goods which occur under the conditions of normal operation of the goods and their proper and prescribed use. The warranty does not cover or extend to defects which are determined by the company or its authorized agents as occurring or resulting from or attributable to negligence, abuse, misuse, faulty care, operation or maintenance or repairs, alterations to the goods or any part thereof by others or the use of the goods on electrical supply for which they are not designed, or damage caused by lightening or other electrical disturbances or interruptions, dismantling or re-installation at a different location.
    c) The company’s liability under this warranty shall remain valid only if the goods are duly installed by the company or its authorized agency at the location specified in the invoice and such installation is undertaken by the company or its authorized agent or franchisee.
    d) Consumable items mentioned in the consumables table are subject to normal wear and tear are not covered by this warranty. Please refer model specific components given in the user manual under the table “consumable cartridges’.
    e) Reverse Osmosis Membrane warranty is for a period of 1 year (or) 6,000 litres (whichever is earlier) from the date of installation, on the  condition that the input water is as per the standard test conditions for RO variants (provided in the section “Technical specifications table”),  mentioned in the user manual. If the RO membrane gets clogged within warranty period, it will be cleaned/repaired/replaced free of charge as deemed fit by the company authorized service person/centre after inspection. (At applicable for RO models only.)
    f) The customer will have no claim against the company, its employees and its authorized agents or franchisees under or pursuant to this warranty in respect of death or injury to the customer or any other person or loss or damage to any property caused by or due to equipment failure, breakdown or accident, fire or operation or utilization of the goods otherwise than in accordance with the user manual or by due to any other cause or circum stances beyond the control of the company.
    g) The company’s liability, under this warranty, shall in no event and under no circumstances exceed the price paid by the customer to the  company for the goods stated in the invoice.

WARRANTY TERMS & CONDITIONS

General
For the purpose of this warranty, the following expressions shall have the following meanings respectively:

  1. The ‘Goods’ shall mean the goods described in the Order Form.
  2. The ‘Customer’ shall mean the original purchaser of goods from the company.
  3. The ‘Company’ shall mean EUREKA FORBES LIMITED.
  4. Aquaguard ®
  5. ‘General Terms & Conditions’ shall mean the terms and conditions agreed upon by the customer and the company printed on the Order Form.
  6. ‘Invoice’ shall mean the invoice issued by the company to the customer describing the goods and indicating, inter alia, the total purchase price ® means and includes Aquaguard ® , Aquaguard ® Select and Sure from Aquaguard thereof and name of the customer.
  7. User Manual shall mean the instructions for Installation, use and maintenance provided through QR code along with Product supplied by the company.
  8. EFL reserves the right, in its absolute discretion, to change, alter or discontinue and alter the terms and conditions from time to time without any prior notice.
  9. Any disputes are subject to Mumbai Jurisdiction only.

Post-warranty

  1. The customer may be offered a yearly Service Contract at the prevailing company rates and terms.
  2. In case the customer does not wish to enter the Service Contract, he has the option of calling the company’s service centre having his Aquaguard ® services on an actual basis, i.e., by paying the labour cost and spares needed to attend to that service/complaint call at the prevailing company rates. Such service will be rendered by the company in towns/places where the company has its service centres.
  3. If during such servicing it is necessary for the company to replace or repair defective components or parts, the customer shall be required to pay for the same as per the company’s prevailing price list.
  4. Eureka Forbes limited reserves the right to offer annual maintenance contract/ensure availability of spares only up to 7 years from the date of  invoice.

*Conditions apply.

18602661177
SMS ‘’ to 80822 99333

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www. twitter.com/EurekaForbes. * Email: deepa.customercare@eurekaforbes.com
Eureka Forbes Limited: B1/B2, 701, 7th Floor, Marathon Innova Marathon NextGen, Off Ganpatrao Kadam Marg, Lower Parel, Mumbai – 400 013, India. Tel: +91 22 4882 1700, 6260 1888 « Fax: +91 22 4882 1701

| Environment Protection:
‘Protection’ has always been our motto and guiding princliple. We care for the environment. We urge you to recycle the packaging material or take it to the nearest recycling facility rather thandisposing it off with the rest of your waste. Your product has been designed to work for many years, ) however, should you wish to upgrade or replace your old / product, remember to help protect the environment by disposing it off at your local e-waste disposal centre. Should you have any queries, the nearest authorised service centre of Eureka Forbes will be able to guide you. Allow us to  become your environmental partner;  together we can make the world a cleaner place.| | Health Protect™
For your safety, the specially designed and electronically authenticated purification cartridges* of Aquaguard’ ensure our promise of ‘pure & healthy water or no water’ always. In the unlikely usage of a ‘non-genuine’ purification cartridge’ that could potentially deliver unsafe water — an indication light (power & service indication blinking alternatively in Blue & Red) will draw your attention. For your complete protection, it even shuts down the purification process. Not jut this, it also alerts you in advance when the Aquaguard’ purification cartridges” are reaching the end of their usable life (6,000 litres), sothat you can contact theauthorised Eureka Forbes service centre for your required ‘genuine’ purification cartridge’ replacement. Ai-Filter, Chemi-Block, RO Membrane (in RO/RO+UV/RO+UV+UF models only), Active Copper Cartridge” es eouding premature choking of the purification cartridges due to poor water conditions vis. SIIL. etc.
---|---|---|---

Aquaguard old logo and Aquaguard’ new logo are both original Aquaguard products from the house of Eureka Forbes Limited.

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