EUREKA FORBES Aquaguard Royale RO+UV+MTDS Water Purifier User Manual

EUREKA FORBES Aquaguard Royale RO+UV+MTDS Water Purifier

WHAT IS AQUAGUARD

• Trust of 150 lakh+ mothers “
• Owned by 1.62 lakh+ doctors
• Service within 5 km range of wherever you are
• 21 different technologies to address 21 different water conditions across the country
• Tested / Certified by 130 leading national and international laboratories

THE POWER OF AQUAGUARDe ROYALE THE POWER OF AQUAGUARDe ROYALE ZPP

• The new Aquaguard• Royale inactivates and removes microbial contaminants from your water and gives you pure, sweet tasting water
• Aquaguanf’ Royale is tested and certified by AWRTC for the removal of disease-causing bacteria, viruses and protozoa-cysts along with other contaminants like pesticides, residual organic impurities, harmful heavy metals, arsenic and more, to give you water that is safe and healthy
• The Aquaguard• Royale comes with a multi-stage enhanced purification process. This ensures that the water you drink is absolutely pure and crystal clear
• To ensure good health to you and your family, Aquaguard• Paani Ka Doctor offers you a choice to select ideal technology, based on your input water quality

KNOW YOUR AQUAGUARD

Make sure that your Aquaguard• Royale is installed by a trained Eureka Forbes Service Technician only.

1. Input water must be tested for Total Dissolved Solids (TDS) and Total Hardness.
2. Install your Aquaguard• Royale in a dry, ventilated place.
   • Keep it away from direct sunlight, healing devices or areas below freezing temperatures.
   • You can keep it on the kitchen counter or wall mount it.
3. Ensure that the input tap water temperature is in the range of 1o·c. 4o•c.
   • Avoid connection to a hot water tap as it can damage the filters.
4. Make sure that the tap pressure is not exceeding 3.0 kg/cm2 in case of RO+UV+MTDS. If the input water pressure is more than the upper limit, installation of PRV- (Pressure Reducing Valve) is required.
5. Flush filters and membrane thoroughly and independently for 3-5 min to remove fine particles present in the filter. This should be done before the installation of the unit.

Input Water Quality Usage Limitations:

1. If the input water iron content is more than 0.3 mg/litre, use of iron remover” is recommended as a pre-treatment.
2. If the input water turbidity is more than NTU or compnses colloidal particles, use of a special filter” is required as a pre-filter.
3. Do not install the water purifier if the TDS is more than that prescribed in the technical specifications. *Available at an extra cost.

HERE’S HOW AQUAGUARD9 ROYALE RO+UV+MTDS+ZPP WORKS

PURIFICATION PROCESS OF AQUAGUARD® PURIFICATION PROCESS OF AQUAGUARD®

LED INDICATION CHART FOR AQUAGUARD~ROYALE RO+UV+MTDS+ ZPP

AQUAGUARD® ROYALE RO+UV+MTDS ZPP TECHNICAL SPECIFICATIONS*

5

|

Standard Filtration Supplied

| I-filter, Mineral Guard™, Chemi-block, Reverse Osmosis (RO) Membrane,

UV a-boiling, Active Copper™ Cartridge

ELECTRICAL SPECIFICATION| |
6| Power Rating| 45 Watts (Max . )
7| Power Supply Input| 230 ± 10 V, 50 Hz, Single phase
8| Power Supply Output| External AC/DC Adaptor 24 VDC/2.5 A
9| UV Lamp| 11 Watts
10| Operating Voltage Range| 150 to 280 V AC, 50 Hz
| | | |
RECOMENDED INPUT WATER PARAMETERS|
11| Input Water Pressure (Max.)| Up to 3 Kg/cm2
12| Input Iron (Max.)| 0.3 mg/Litre
13| Chlorine Content (Max.)| 0.2 mg/Litre
14| Input Water Turbidity (Max.)| 5 NTU
15| Total Dissolved Solids (TDS)| Upto2000 PPM**
16| Water Temperature| 10°cto40°c

*Technical Specifications are subject to change without prior notice.
Note: The performance data presented in the table is applicable under standard laboratory  conditions#. Actual performance may vary depending on the input water quality, water pressure and condition of filters. Input water quality/pressure/TDS are important determinants of recovery rate and rejection. *If the input water pressure is more than 3.0 kg/cm2, installation of a PRV (Pressure Reducing
Valve) is mandatory. These accessories are available at an extra cost.

Standard Tnt Conditions:

• Feed water Quality: TDS Max. : 1,000 mg/litres with NaCl,
• Pressure: 1.0 kg/cm2, Turbidity: Max. 1 NTU, Temperature: 25•c, Chlorlne: below 0.2 mg/Hires, Iron: below 0.3 mg/litres
• Pressure on Membrane: 75 psi & Product recovery@ 25%
• Life:6000″Litres.
  ‘Actual performance may vary based on the input water conditions• TDS, Hardness, Pressure, Temperature & pH

MAINTAINING YOUR AQUAGUARD®

• Fill the tank and disinfect the storage tank with a disinfection tablet
• Discard the first filling of the water from the storage tank
• Drain the water in the tank if it hasn’t been used for over 48 hours
• Ensure that the capillary flow restrictor is checked and replaced (if required) by the authorised service technician, during the mandatory service or in-service call
• Ensure that the replacement of the consumable cartridges are done by a trained Eureka
• Forbes Service Technician, after approximately 6,000 litres of water usage or if choked

Consumable Cartridges **Average Service Life**

i-Filter™| 6,000′ litres
Chami-Block| 6 , 000′ litres
RO Membrane| 6,000′ litres
Active Copper”‘ Cartridge| 6,000′ litres
UV Lamp| 8,000 burning hrs•. •

Note: Please refer standard test conditions’ for filter life . As per UV lamp manufacture specification.

A QUICK CHECKLIST

Problems Checkpoints                       Solutions

Water tastes bad

|

1.  Is the tank clean?

2.  Have you kept the purified water in the tank for too long?

3.  Is it time to change the filter?

|

Clean the storage tank.

Dispose off water and clean the tank.

Call an authorised Eureka Forbes service technician.

Less water has been purified

|

1.  Is the tap water valve closed?

2.  Is the tap water pressure too low?

3.  Filters may be clogged or damaged?

|

Open the tap water valve.

If so, the amount of purified water will be reduced.

Call an authorised Eureka Forbes service technician.

Water doesn flow into the storage tank

|

1.  Is there water available in the overhead tank?

2.  Is the main water supply tap closed?

3.  Not sure whatis wrong?

|

Ensure the overhead tank is filled with water.

Ensure the tap is open.

Call an authorised Eureka Forbes service technician.

Water is leaking

|

1. Is water coming out of the top of the purifier?

|

Close the tap water valve, unplug the power cord and call an authorised Eureka Forbes service technician.

CLEANING AND DISINFECTION OF WATER STORAGE TANK

Note: Storage Tank of this product must be periodically cleaned (at least once in every 30 days) by a disinfectant. Disinfection Tablets may be purchased from the Company Authorised Service Centre. Please follow the disinfection process strictly as per the instructions as provided in this User Manual. Switch OFF the water purifier from the main power supply Open the top cover and push the tap lever UP, to drain the tank Wipe the inside of the tank with a dry, clean soft clot Keep the top cover in place

• Switch the power supply ON
• Let the storage tank get filled & then drop one disinfection tablet” into the tank
• Keep the top cover in place & leave the unit for 30 min.
• After 30 min. open the tap & discard this and the first filling water completely
• Caution: Do not drink this water
• Now your unit is ready to use
• Please ensure that this disinfection process is carried out by the authorised installation person/service technician during first installation and in every subsequent mandatory servicing of your product

IMPORTANT NOTE ON ZERO PRESSURE PUMP AND DRY RUN SENSOR

IMPORTANT NOTE ON ZERO PRESSURE PUMP AND DRY RUN SENSOR
Your Aquaguard0 Is equipped with a unique pump having both suction and boosting capabilities and comes with specially designed DRS (Dry Run Sensor). Now, this enables your Aquaguard0 to work In the following operating
conditions:-

• Normal Input Water Pressure – up to 3 Bar (max.)
• Low Water Pressure from Loft Tank.
• Zero water pressure
•  Suction mode: Maximum 3 feet below product level

Product functioning at “Normal / Low and Zero water Pressure”‘:

• Ensure that the water flow from the tap into the product is always more than 1.5 LPM.
• In case there is no incoming water supply, the DRS detects unavailability of water and stop the unit from working to prevent dry running.
• As and when the water supply resumes, the DRS detects the availability of water and restarts the product. Meanwhile, the intelligent mechanism in your Aquaguard• will keep on checking the availability of water at regular defined intervals and make the product work as and when water supply resumes.
  Note: In case you notice that water in the supply line resumes and product is in stand-mode, then please restart the product by switching OFF and ON the power supply.

Product Functioning with •suction Capablllty”:

• The ZPP in your Aquaguard0 also has the capability of suction of water from a 3 feet distance below the level of product i.e. it can pull water from a bucket/ container.
  Note: It is not suitable for suction of waterfrom underground storage tank, pump, open well,etc. where the water level is beyond 3 feet below the level of product.

• Whenever the water in the container/ bucket gets over and bucket gets empty, the DRS detects non-water availability and stops the product from functioning.
  Note: When the water is refilled in the container/ bucket, the product should be restarted by switching Off and On the power supply.

• Prolonged use in loft tank mode/suction mode can impact the working of the pump, performance of the product, and life of filters. If the performance is not meeting the flow requirement due to low input pressure, then the use of an external booster pump is highly recommended.

• Do not re-circulate/re-use the rejected water (discharged by the product) back into the product.

WARRANTY TERMS AND CONDITIONS

1. The Products are warranted against manufacturing defects for a period of twelve (12) months from the date of original purchase.

2. The Customer will notify the Company in writing promptly of any defects noticed and give the Company or its authorised agent adequate opportunity to inspect test and remedy them for which the Customer will deposit the goods at its own expense, if so, required by the Company with the
   Company’s Office/Service Centre along with the original invoice in the city where they are sold.

3. The Inspection and Test Report of the company’s office/service centre will be final and binding under the warranty for determining defects, repairs/alterations required or carried out or certifying work of the goods thereafter.

4. Aquaguard® may require initial setting, post-installation, depending on varying water conditions and power supply. In case of any service requirement, post-installation, please contact the company’s service centre.

5. The company or its authorised agent will be entitled to retain any defective part replaced under the warranty.

6. Notwithstanding anything to the contrary contained or implied by this warranty:

   • The company’s liability under this warranty shall be limited to the first sale of the goods by the company to the customer and will not apply or extend
     to any secondary sale of goods by the customer.

   • The company’s liability under this warranty shall be limited only to defects in the goods which occur under the conditions of normal operation of the
     goods and their proper and prescribed use. The warranty does not cover or extend to defects which are determined by the company or its authorised agents as occurring or resulting from or attributable to negligence, abuse, misuse, faulty care, operation or maintenance or repairs, alterations to the goods or any part thereof by others or the use of the goods on electrical supply for which they are not designed, or damage caused by lightening or
     other electrical disturbances or interruptions, dismantling or re-installation at a different location.

   • The company’s liability under this warranty shall remain valid only if the goods are duly installed by the company or its authorised agency at the location specified in the invoice and such installation is undertaken by the company or its authorised agent or franchise.

   • Consumable items mentioned in the consumables table are subject to normal wear and tear are not covered by this warranty. Please refer model
     specific components given in the user manual under the table ‘consumable cartridges’.

   • Reverse Osmosis Membrane warranty is for a period of 1 year (or) 6,000 litres (whichever is earlier) from the date of installation, on the condition
     that the input water is as per the standard test conditions for RO variants (provided in the section ‘Technical specifications table’), mentioned in the
     user manual. If the RO membrane gets clogged within warranty period, it will be cleaned/repaired/replaced free of charge as deemed fit by the
     company authorised service person/centre after inspection. (At applicable for RO models only.)

   • The customer will have no claim against the company, its employees and its authorised agents or franchise under or pursuant to this warranty in
     respect of death or injury to the customer or any other person or loss or damage to any property caused by or due to equipment failure, breakdown or accident, fire or operation or utilisation of the goods otherwise than in accordance with the user manual or by due to any other cause or circumstances beyond the control of the company.

   • The company’s liability, under this warranty, shall in no event and under no circumstances exceed the price paid by the customer to the company for
     the goods stated in the invoice.

General
For the purpose of this warranty, the following expressions shall have the following meanings respectively:

1. The ‘Goods’ shall mean the goods described in the Order Form.
2. The ‘Customer’ shall mean the original purchaser of goods from the company.
3. The ‘Company’ shall mean EUREKA FORBES LIMITED.
4. Aquaguard® means and includes Aquaguard®, Aquaguard® Select and Sure from Aquaguard®.
5. ‘General Terms & Conditions’ shall mean the terms and conditions agreed upon by the customer and the company printed on the Order Form.
6. ‘Invoice’ shall mean the invoice issued by the company to the customer describing the goods and indicating, inter alia, the total purchase price thereof and name of the customer.
7. User Manual’ shall mean the instructions for Installation, use and maintenance provided through QR code along with Product supplied by the company.
8. EFL reserves the right, in its absolute discretion, to change, alter or discontinue and alter the terms and conditions from time to time without any prior notice.
9. Any disputes are subject to Mumbai Jurisdiction only.

WARRANTY TERMS AND CONDITIONS

Post-warranty

1. The customer may be offered a yearly Service Contract at the prevailing company rates and terms.
2. In case the customer does not wish to enter the Service Contract, he/she has the option of calling the company’s service centre having his Aquaguard® services on an actual basis, i.e., by paying the labour cost and spares needed to attend to that service/complaint call at the prevailing company rates. Such service will be rendered by the company in towns/places where the company has its service centres.
3. If during such servicing it is necessary for the company to replace or repair defective components or parts, the customer shall be required to pay for the same as per the company’s prevailing price list.
4. Eureka Forbes limited reserves the right to offer annual maintenance contract/ensure availability of spares only up to 7 years from the date of
   invoice. *Conditions apply.

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