EUREKA FORBES Delight NXT Water Purifier User Manual

June 5, 2024
EUREKA FORBES

SURE from Aquaguard ®

DELIGHT NXT

Water Purifier
User Manual

Note: The color and specifications of the product may vary from that shown on the user manual.

THE SURE FROM AQUAGUARD® HERITAGE

Dear Consumer,
Congratulations on your purchase of the Delight NXT Storage Water Purifier backed by the latest technological innovation. We welcome you to the ever- growing family of consumers and thank you for showing your trust and confidence in us. With this purchase, you have wisely invested in your family’s health by providing them protection against water-borne diseases caused by bacteria, viruses, es, and cyst. The Delight NXT Storage Water Purifier has been designed keeping in mind your requirements for pure and safe drinking water. We recommend you read the user manual carefully before commencing to use the product. Should you require any assistance be rest assured that we are just a call away.

INSTALLING YOUR SURE FROM AQUAGUARD® DELIGHT NXT

Make sure that your Sure from Aquaguard® is installed by a trained Eureka Forbes Service Technician only.

  1. Input water must be tested for Total Dissolved Solids (TDS) and Total Hardness

  2. Install your Aquaguard® in a dry ventilated place
    – Keep it away from direct sunlight, heating devices, or areas below-freezing temperatures
    – You can keep it on the kitchen counter or wall-mount it
    – The purifier should be placed in an area that is free of ants/in sects/other pests

  3. Ensure that the input tap water temperature is in the range of 10o-40oC
    – Avoid installation to a hot water tap as it can damage the filters

  4. Ensure that the input water pressure for Sure from Aquaguard® Delight NXT is from 0.3 kg/cm2 – 2kg/cm2 for UV+UF and 0.3 kg/cm2 3kg/cm2 for RO+UV+TA and RO+UV+UF+TA. If the input water pressure is more than specified, installation of a PRV (Pressure Reducing Valve) is mandatory. If the input water pressure is less than specified, installation of an external booster pump is recommended

  5. Flush the filter thoroughly and independently for 3-5 minutes to remove fine particles present in the filter. This should be done before the installation of the unit

  6. After installing, run the purifier for 5-10 minutes and drain this water

Input water quality usage limitations:

  1. If the input water iron content is more than 0.3 mg/liter, use of an iron remover* is recommended as a pre-treatment.
  2. If the input water turbidity is more than 5 NTU or comprises colloidal particles, use of a special filter* is required as a pre-filter.
  3. If the input water TDS is more than 1,000 ppm (mg/L) or input water hardness is more than 300 ppm (mg/L), use of a Membrane life enhancer* is recommended
  4. Do not install the water purifier if the TDS is more than that prescribed in the technical specifications.
    *Available at an extra cost.

HOW DOES YOUR SURE FROM AQUAGUARD® DELIGHT NXT UV+UF WORK?

SURE FROM AQUAGUARD® DELIGHT NXT UV+UF ( WATER FLOW DIAGRAM )

NOTE: THIS IS A SCHEMATIC ILLUSTRATION OF THE PRODUCT TO GIVE A VISUAL SCHEME OF THE WORKING OF UNITS.
THIS IS NOT AN ACTUAL ENGINEERING DRAWING OF THE PRODUCT.

THE PURIFICATION PROCESS IN YOUR SURE FROM AQUAGUARD® DELIGHT NXT UV+UF

Stage Treatment Material Benefits
1. i-filter™ Multi-Layered Polypropylene Roving Wound Cartridge

Removes suspended particles such as dirt, dust, mud, and sand from water.

2.| Chemi-block (with built-in Particle Trap Filter)| Dust-free Bacteriostatic Activated Carbon block filter cartridge with built-in Particle Trap Filter| Adsorbs color, odor, excess chlorine & organic impurities from the incoming water. It removes very fine turbidity from the water. Its unique Particle Trap Filter entraps any released microparticles.
3.| Ultra Filtration| UF hollow fiber| Capillary tube type membrane-based technology that imparts crystal clear clarity to drinking water, in addition to making the water safe from bacteriological contamination.
4.| UV e-boiling| Germicidal UV Lamp| UV disinfects the water by eliminating waterborne disease-causing bacteria, viruses & protozoa, thereby making it safe to drink.
5.| Post Carbon Cartridge| Carbon block filter|

Removes residual organic impurities and revives the original taste of water. The carbon granules polish the water, giving it a sparkling look, making it pure and great to taste.

SURE FROM AQUAGUARD® DELIGHT NXT **UV+UF TECHNICAL SPECIFICATIONS***

Sr. No. Technical Parameters Specifications
1. Model Sure from Aquaguanr Delight NXT UV+UF

PRODUCT SPECIFICATIONS

1.| Dimension (W X D X H)| 320mm X 270mm X 480mm
2.| Net Weight| 4.5 kg (Approx.)
3.| Purification Technology| UV+UF
4.| Tank Capacity| 6.2 Litres
5.| Standard Filtration Supplied| i-Filer’, Chemi-block. OF Filter,

UV e-boiling. Post Carbon Cartridge

ELECTRICAL SPECIFICATIONS

1.| Power Rating| 20 Watts (max.)
2.| Power Supply| Input 230 V AC / (ONBOARD AC-DC), 12 V DC. 1.7 Amps
3.| UV LAMP| 11 Watts
4.| UV LAMP Life| 8000 burning hours

(as per manufacturer’s spec.)

5.| Operating Voltage Range| 150 to 250 V AC, 50 Hz
6.| Solenoid Valve| 12 V DC

RECOMMENDED INPUT WATER PARAMETERS

1.| Input Water Pressure (Max.)”                         0.3 to 2 kg/cm’
2.| Input Iron (Max.)                                            0.3 mg/L
3.| Chlorine Content (Max.)                                0.2 mg/L
4.| Input Water Turbidity (Max.)                           5 NTU
5.| Total Dissolved Solids (TDS)                          Up to 200 mg/L
6.| Water Temperature Range                             10°C to 40°C

  • Technical specifications are subject to change without prior notice.

Note: The performance data presented in the table is applicable under standard laboratory conditions”. Actual performance may vary depending on the input water quality, water pressure, and condition of filters.

Warranty void if product not installed as per recommendations.
** If the input water pressure is more than 2 kg/cm’, installation of a PRV (Pressure Reducing Valve) is mandatory. If the input water pressure is less than 0.3 kg/cm’, installation of a booster pump is recommended. These accessories are available at an extra cost.

**Standard Test Conditions:
Feed Water Quality:
TDS Max: 200 mg/L with NaCI.
Pressure: 1 kg/cm’, Turbidity: 1 NTU (Max.), Temperature: 25°C, Chlorine: below 0.2 mg/L,
Iron: below 0.3 mg/L
Life: 6000″ Liters

LED INDICATION CHART OF SURE FROM AQUAGUARD® DELIGHT NXT UV+UF

Parameter LED Indication Remarks
Power All LEDs

Blue
LED will be Solid if Power is Available.

Purification Process

| Power| | Blue LED will be solid.
Service| | RED LED will Be Off
Tank Full| | Green LED will blink at the 0.5-sec rate for 30 see,
Tank Filling Mode| Power| | Blue LED will be solid.
Service| | Red LED will be OFF
Tank Full| | Green LED will blink at 0.5 sees rate continuously
Storage (Tank Full)| Power| | Blue LED Will be solid.
Service| | Red LED will be OFF
Tank Full| | Green LED will be solid
UV Lamp Error| Power| | Blue LED will be solid
Service| | Red LED will be solid
Tank Full| | Green LED will be OFF
SV Error| Power| | Blue LED will be solid
Service| | Red LED will Blink at 0.5-sec Rate
Tank Full| | Green LED will be OFF
LPS Error (No Input Water)| Power| | Blue LED will blink at a 0.25-sec rate
Service| | Red LED will be OFF.
Tank Full| | Green LED will be OFF

HOW DOES YOUR SURE FROM AQUAGUARD° DELIGHT NXT RO+UV+TA WORK?

SURE FROM AQUAGUARD” DELIGHT NXT RO + UV + TA ( WATER FLOW DIAGRAM)


NOTE : THIS IS A SCHEMATIC ILLUSTRATION OF THE PRODUCT TO GIVE A VISUAL SCHEME OF THE WORKING OF UNITS. THIS IS NOT AN ACTUAL ENGINEERING DRAWING OF THE PRODUCT.

MEMBRANE LIFE ENHANCER IS RECOMMENDED TO BE INSTALLED IF THE TDS IS ABOVE 1000 mg/I OR HARDNESS IS ABOVE 300 mg/l

**THE PURIFICATION PROCESS IN YOUR SURE FROM AQUAGUARD® DELIGHT NXT

RO+UV+TA**

Stage Treatment Material Benefits
1. i-Filter™ Multi-Layered Polypropylene Roving Wound Cartridge

Removes suspended particles such as dirt, dust, mud, and sand from water.
2.| Chemi-block (with built-in Particle Trap Filter)| Dust-free Bacteriostatic Activated Carbon block filter cartridge with built-in Particle Trap Filter|

Adsorbs color, odor, excess chlorine & organic impurities from the incoming water. It removes very fine turbidity from the water. Its unique Particle Trap Filter entraps any released microparticles.

3.| Membrane Life Enhancer***| Special Anti-scalant Media| Prevents scaling of dissolved salts on the surface of the membrane, thereby, enhancing the membrane life and performance
4.| Reverse Osmosis Cartridge| Thin Film Composite (TFC) reverse osmosis membrane| Reduces TDS, hardness, pesticides, and heavy metals like arsenic, lead, and mercury. Eliminates microorganisms like bacteria, viruses, protozoa, and cysts.
5.| UV e-boilingTM| Germicidal UV Lamp| UV disinfects the water by eliminating waterborne disease-causing bacteria, viruses & protozoa, thereby, making it safe to drink.
6.| Post Carbon TM Cartridge| Carbon Block Filter| Removes residual organic impurities and revives the original taste of water. The carbon granules polish the water, giving it a sparkling look, making it pure and great to taste.
7.| TDS Regulator| Mechanical System|

Adjusts the TDS of purified water to provide healthy water always

***Not a part of the product, a Membrane life enhancer is recommended If the input water TDS is more than 1000ppm (mg/L) or input water hardness is more than 300ppm (mg/L). Available at an extra cost.

SURE FROM AQUAGUARD® DELIGHT NXT RO+UV+TA TECHNICAL SPECIFICATIONS*

Sr. No. Technical Parameters Specifications
1. Model Sure from Aquaguard° Delight NXT RO+UV+TA

PRODUCT SPECIFICATIONS

1.| Dimension (W X D X H)| 320mm X 270mm X 480mm
2.| Net Weight| 6.7 kg (Approx.)
3.| Purification Technology| RO+UV+TA
4.| Tank Capacity| 6.2 Litres
5.| Standard Filtration Supplied| i-FilterTM, Chemi Block, RO Membrane, UV e-boiling, Post Carbon Cartridge, TDS Regulator

ELECTRICAL SPECIFICATIONS

1.| Power Rating| 40 Watts (max.)
2.| Power Supply| Input 230 VAC / External AC-DC Adaptor, 24 V DC, 2.5 Amps
3.| UV LAMP| 4 Watts
4.| UV LAMP Life| 5000 burning hours

(as per manufacturer’s spec.)

5.| Operating Voltage Range| 150 to 250 V AC, 50 Hz
6.| Solenoid Valve| 24V DC

RECOMMENDED INPUT WATER PARAMETERS

1.| Input Water Pressure (Max.)| 0.3 to 3 kg/cm2
2.| Input Iron (Max.)| 0.3 mg/L
3.| Chlorine Content (Max.)| 0.2 mg/L
4.| Input Water Turbidity (Max.)| 5 NTU
5.| Total Dissolved Solids (TDS)| Up to 2,000 mg/L
.
6.| Water Temperature| 10°C to 40°C
7.| Total Hardness| 600 mg/L

*Technical specifications are subject to change without prior notice.

Note: The performance data presented in the table is applicable under standard laboratory conditions. Actual performance may vary depending on the input water quality, water pressure, and condition of filters. Input water quality/pressure/TDS are important determinants of recovery rate and rejection.

Warranty void if product not installed as per recommendations.
**If the input water pressure is more than 3 kg/cm2, installation of a PRV (Pressure Reducing Valve) is mandatory. If the input water pressure is less than 0.3 kg/cm2, the installation of a booster pump is recommended.
If the input water TDS is more than 1000 ppm (mg/L) or input water hardness is more than 300 ppm (mg/L), use of a Membrane life enhancer is recommended.
These accessories are available at an extra cost.

#Standard Test Conditions:
Feed Water Quality: TDS Max: 1000 mg/L with NaCI.
Pressure: 1 kg/cm2, Turbidity: 1 NTU (Max.), Temperature: 25°C, Chlorine: below 0.2 mg/L, Iron: below 0.3 mg/L
Life: 6000′ Litres. Pressure on membrane: 75 psi & Product recovery @ 25%

LED INDICATION CHART OF SURE FROM AQUAGUARD® DELIGHT NXT RO+UV+TA

Parameter LED Indication Remarks
Power All LEDs

Blue
LED will be Solid if Power is Available.

Purification Process

| Power| | Blue LED will be solid.
Service| | RED LED will Be Off
Tank Full| | Green LED Will to blink at 0.5-sec rate for 6 secs
Tank Filling Mode| Power| | Blue LED will be solid.
Service| | Red LED will be OFF
Tank Full| | Green LED will blink at 0.5 sees rate continuously
Storage (Tank Full)| Power| | Blue LED Will be solid.
Service| | Red LED will be OFF
Tank Full| | Green LED will be solid
UV Lamp Error| Power| | Blue LED will be solid
Service| | Red LED will be solid
Tank Full| | Green LED will be OFF
SV / PUMP
Error| Power| | Blue LED will be solid
Service| | Red LED will Blink at 0.5-sec Rate
Tank Full| | Green LED will be OFF
LPS Error (No Input Water)| Power| | Blue LED will blink at a 0.25-sec rate
Service| | Red LED will be OFF.
Tank Full| | Green LED will be OFF

HOW DOES YOUR SURE FROM AQUAGUARD® DELIGHT NXT RO+UV+UF+TA WORK?

SURE FROM AQUAGUARD® DELIGHT NXT RO+UV+UF+TA ( WATER FLOW DIAGRAM )

NOTE : THIS IS A SCHEMATIC ILLUSTRATION OF THE PRODUCT TO GIVE A VISUAL SCHEME OF THE WORKING OF UNITS.
THIS IS NOT AN ACTUAL ENGINEERING DRAWING OF THE PRODUCT.

A MEMBRANE LIFE ENHANCER IS RECOMMENDED TO BE INSTALLED IF THE TDS IS ABOVE 1000 mg/l OR HARDNESS IS ABOVE 300 mg/l.

THE PURIFICATION PROCESS IN YOUR SURE FROM AQUAGUARD® DELIGHT NXT

RO+UV+UF+TA

Stage Treatment Material Benefits
1. i-Filter™ Multi-Layered Polypropylene Roving Wound Cartridge

Removes suspended particles such as dirt, dust, mud, and sand from water.

2.| Chemi-block (with built-in Particle Trap Filter)| Dust-free Bacteriostatic Activated Carbon block filter cartridge with built-in Particle Trap Filter| Adsorbs color, odor, excess chlorine & organic impurities from the incoming water. It removes very fine turbidity from the water. Its unique Particle Trap Filter entraps any released microparticles.
3.| Membrane Life Enhancer***| Special Anti-scalant Media|

Prevents scaling of dissolved salts on the surface of the membrane, thereby, enhancing the membrane life and performance

4.| Reverse Osmosis cartridge| Thin-Film composite (TFC) reverse osmosis membrane|

Reduces TDS, hardness, pesticides, and heavy metals like arsenic, lead, and mercury. Eliminates microorganisms like bacteria, viruses, protozoa, and cysts.

5| Ultra Filtration| OF Hollow Fibre| Capillary tube type membrane-based technology that imparts crystal clear clarity to drinking water, in addition to making the water safe from bacteriological contamination.
6| UV e-boiling”‘| Germicidal UV Lamp| UV disinfects the water by eliminating waterborne disease-causing bacteria, viruses & protozoa, thereby, making it safe to drink.
7| Post Carbon Cartridge| Carbon Block Filter| Removes residual organic impurities and revives the original taste of water. The carbon granules polish the water, giving it a sparkling look, making it pure and great to taste.
8| TDS Regulator| Mechanical System| Adjusts the TDS of purified water to provide healthy water always

*** Not a part of the product, Membrane life enhancer is recommended If the input water TDS is more than 1000ppm (mg/L) or input water hardness is more than 300ppm (mg/L). Available at an extra cost.

SURE FROM AQUAGUARD® DELIGHT NXT RO+UV+UF+TA TECHNICAL SPECIFICATIONS*

Sr. No. Technical Parameters Specifications
1. Model Delight NXT RO+UV+UF+TA

PRODUCT SPECIFICATIONS

1.| Dimension (W X D X H)| 320mm X 270mm X 480mm
2.| Net Weight| 6.7 KG (Approx.)
3.| Purification Technology| RO+UV+UF+TA
4.| Tank Capacity| 6.2 Litres
5.| Standard Filtration Supplied| I filterTM, Chemi Block, RO Membrane, UV e-boilingTM, OF Filter, Post Carbon Cartridge, TDS Regulator

ELECTRICAL SPECIFICATIONS

1.| Power Rating| 40 Watts (max.)
2.| Power Supply| Input 230 VAC / External AC-DC Adaptor, 24 V DC, 2.5 Amps
3.| UV LAMP| 4 Watts
4.| UV LAMP Life| 5000 burning hours (as per manufacturer’s spec.)
5.| Operating Voltage Range| 150 to 250 VAC, 50 Hz
6.| Solenoid Valve| 24V DC

RECOMMENDED INPUT WATER PARAMETERS

1.| Input Water Pressure (Max.)**| 0.3 to 3 kg/cm2
2.| Input Iron (Max.)| 0.3 mg/L
3.| Chlorine Content (Max.)| 0.2 mg/L
4.| Input Water Turbidity (Max.)| 5 NTU
5.| Total Dissolved Solids (TDS)| Up to 2,000 mg/L”
6.| Water Temperature Range| 10°C to 40°C
7.| Total Hardness| 600 mg/L

*Technical specifications are subject to change without prior notice.

Note: The performance data presented in the table is applicable under standard laboratory conditions. Actual performance may vary depending on the input water quality, water pressure and condition of filters. Input water quality/pressure/TDS are important determinants of recovery rate and rejection.

Warranty void if product not installed as per recommendations.
“If the input water pressure is more than 3 kg/cm2, installation of a PRV (Pressure Reducing Valve) is mandatory. If the input water pressure is less than 0.3 kg/cm2, the installation of a booster pump is recommended.
If the input water TDS is more than 1000 ppm (mg/L) or input water hardness is more than 300 ppm (mg/L), the use of a Membrane life enhancer is recommended.
These accessories are available at an extra cost.

standard Test Conditions:
Feed Water Quality: TDS Max: 1000 mg/L with NaCI.
Pressure: 1 kg/cm2, Turbidity: 1 NTU (Max.), Temperature: 25°C, Chlorine: below 0.2 mg/L, Iron: below 0.3 mg/L
Life: 6000′ Litres. Pressure on membrane: 75 psi & Product recovery @ 25%

LED INDICATION CHART OF SURE FROM AQUAGUARD® DELIGHT NXT RO+UV+UF+TA

Parameter LED Indication Remarks
Power All LEDs

Blue
LED will be Solid if Power is Available.

Purification Process

| Power| | Blue LED will be solid.
Service| | RED LED will Be Off
Tank Full| | Green LED Will to blink at 0.5-sec rate for 6 secs
Tank Filling Mode| Power| | Blue LED will be solid.
Service| | Red LED will be OFF
Tank Full| | Green LED will blink at 0.5 sees rate continuously
Storage (Tank Full)| Power| | Blue LED Will be solid.
Service| | Red LED will be OFF
Tank Full| | Green LED will be solid
UV Lamp Error| Power| | Blue LED will be solid
Service| | Red LED will be solid
Tank Full| | Green LED will be OFF
SV / PUMP Error| Power| | Blue LED will be solid
Service| | Red LED will Blink at 0.5-sec Rate
Tank Full| | Green LED will be OFF
LPS Error (No Input Water)| Power| | Blue LED will blink at a 0.25-sec rate
Service| | Red LED will be OFF.
Tank Full| | Green LED will be OFF

MTDS REGULATOR OPERATING PROCEDURE

TDS modulator is located inside the product. As per the factory setting, it comes in fully closed mode. TDS level of output water can be increased by slowly loosening the spindle of the TDS modulator (anti-clockwise). Normally a slight quarter turn is enough to increase the TDS of the output water. Rotating the spindle in the clockwise
direction closes the TDS modulator and reduces the level of TDS blending.

Please note that the TDS blending and its adjustment are dependent upon the level of TDS of input water and on the TDS reduction capacity of the RO membrane. TDS
adjustment should be done by the authorized Eureka Forbes technician only.

Do’s and Don’ts

DO’s

  • Turn OFF the main switch if you do not plan to use your water purifier for more than 3-4 hours.
  • Store water from your water purifier in clean containers. For hygienic reasons, it is preferable not to store water for more than 2 days.
  • We recommend routine check-ups of your water purifier at least once in 6 months.
  • If your water purifier has not been used for a long time, allow 2-3 glasses of water to flow out before collecting the water for use.

DONT’s

  • DON’T spill water on any panel as this may lead to shock.
  • DON’T use detergents, soap, or wet cloth to clean the external parts. Use a dry and soft cloth to clean the front cover.
  • DON’T store water from your water purifier in matkas and candle filters, as the water can get re-contaminated.
  • DON’T connect ordinary pipes or tubing to the outlet spout to collect water from your water purifier.
  • DON’T use an extension box for power connection.
  • DON’T open the unit when it is functioning.
  • DON’T cover the product with plastic or cloth. Putting a cover on the product may cause damage to the product.

CLEANING AND DISINFECTION OF WATER STORAGE TANK

Note: Storage tank of this product must be periodically (at least once every 30 days) cleaned with a disinfectant. Disinfection Tablets may be purchased from the company authorized Service Centre. Please follow the disinfection process strictly as per the instructions provided in this User Manual.

  1. Drain the tank completely.

  2. Switch OFF the water purifier from the main power supply.

  3. Open the top cover, and wipe the inside of the tank with a dry, clean soft cloth.

  4. Keep the top cover in place.

  5. Switch the power supply ON.

  6. Let the storage tank get filled and then drop one Disinfection Tablet* into the tank.
    Caution: Keep the Disinfection Tablets out of the reach of children. Do not eat/consume the tablet.

  7. Keep the top cover in place and leave the unit for 30 minutes.

  8. After 30 minutes, open the tap and discard this and the first filling water completely.
    Caution: Do not drink this water.

  9. Now your unit is ready to use. In case you notice any medicinal taste/smell, discard the tank of water fully & let it refill again.

  10. Please ensure that this disinfection process is carried out by the authorized installation person/service technician during the first installation and in every subsequent mandatory servicing of the product.
    *Available with Eureka Forbes Service Technician

TIPS FOR SAFETY AND MAINTENANCE OF YOUR SURE FROM AQUAGUARD®

  • Read attentively and understand the purifier and its functions, before use.
  • Installation and service have to be conducted by an authorized person from Eureka Forbes Limited only.
  • In case of any damage or incorrect functioning, immediately contact an authorized service center of Eureka Forbes Limited.
  • Water from wastewater tubes is not suitable for drinking. You can use that water for gardening or cleaning floors (For applicable models only).
  • The water storage tank must be periodically (at least once every 30 days) cleaned using a disinfectant.
  • Drain the water from the tank if it hasn’t been used for over 48 hours.
  • Ensure that the flow restrictor is checked and replaced (if required), by the authorized service technician during the mandatory service or in-service call (For applicable models only).
  • Ensure that the replacement of the consumable cartridges is done by a trained Eureka Forbes technician after approximately 6,000 liters of water usage,
  • Ensure that the filter cartridges and spares used during service/replacement, are genuine and from EFL only.

Refer to the list of cartridges as per the product flow diagram

Consumable Components Average Service Life
i-Filter ™ Cartridge 6,000# liters
Chemi Block 6,000# liters
OF Cartridge 6,000# liters
UV Lamp (11W) 8,000 burning hours*
UV Lamp (4W) 5,000 burning hours*
RO Membrane 6,000# liters
Post Carbon Cartridge 6,000# liters

Note: Please refer to Standard Test Conditions for filter life. *As per manufacturer’s spec.

A QUICK CHECKLIST

Problems Checkpoints Solutions
Water tastes bad 1. Is the tank clean?

2. Have you kept the purified water in the tank for too long?
3. Is it time to change the filter?| Clean the storage tank.
Dispose of water and clean the tank.
Call an authorized Eureka Forbes Service Technician.
Less water has been purified| 1. Is the tap water valve closed?
2. Is the tap water pressure too low?
3. Filters may be clogged or damaged| Open the tap water valve.
If so, the amount of purified water will be reduced.
Call an authorized Eureka Forbes Service Technician.
Water doesn’t flow into the storage tank| 1.  Is there water available in the overhead tank?
2.  Is the main water supply tap closed?
3.  Not sure what is wrong?| Ensure the overhead tank is filled with water. Ensure the tap is open.
Call an authorized Eureka Forbes Service Technician.
Water is leaking| 1. Is water coming out of the top of the purifier?| Close the tap water valve, unplug the power cord and call an authorized Eureka Forbes Service Technician.

WARRANTY TERMS & CONDITIONS

  1. The Products are warranted against manufacturing defects for a period of twelve (12) months from the date of original purchase.
  2. The Customer will notify the Company in writing promptly of any defects noticed and give the Company or its authorized agent adequate opportunity to inspect test and remedy them for which the Customer will deposit the goods at its own expense if so, required by the Company with the Company’s Office/Service Centre along with the original invoice in the city where they are sold.
  3. The Inspection and Test Report of the company’s office/service center will be final and binding under the warranty for determining defects, repairs /alterations required or carried out or certifying work of the goods thereafter.
  4. Aquaguard®may require initial setting, post-installation, depending on varying water conditions and power supply. In case of any service requirements, post-installation, please contact the company’s service center.
  5. The company or its authorized agent will be entitled to retain any defective part replaced under the warranty.
  6. Notwithstanding anything to the contrary contained or implied by this warranty:
    a) The company’s liability under this warranty shall be limited to the first sale of the goods by the company to the customer and will not apply or extend to any secondary sale of goods by the customer.
    b) The company’s liability under this warranty shall be limited only to defects in the goods which occur under the conditions of the normal operation of the goods and their proper and prescribed use. The warranty does not cover or extend to defects that are determined by the company or it’s authorized agents as occurring or resulting from or attributable to negligence, abuse, misuse, faulty care, operation or maintenance or repairs, alterations to the goods, or any part thereof by others or the use of the goods on electrical supply for which they are not designed, or damage caused by lightning or other electrical disturbances or interruptions, dismantling or re-installation at a different location.
    c) The company’s liability under this warranty shall remain valid only if the goods are duly installed by the company or its authorized agency at the location specified in the invoice and such installation is undertaken by the company or its authorized agent or franchisee.
    d) Consumable items mentioned in the consumables table are subject to normal wear and tear and are not covered by this warranty. Please refer to model-specific components given in the user manual under the table ‘consumable cartridges’.
    e) Reverse Osmosis Membrane warranty is for a period of 1 year (or) 6,000 liters (whichever is earlier) from the date of installation, on the condition that the input water is as per the standard test conditions for RO variants (provided in the section ‘Technical specifications table’), mentioned in the user manual. If the RO membrane gets clogged within the warranty period, it will be cleaned/repaired/replaced free of charge as deemed fit by the company authorized service person/center after inspection. (At applicable for RO models only.)
    f) The customer will have no claim against the company, its employees, and its authorized agents or franchisees under or pursuant to this warranty in respect of death or injury to the customer or any other person or loss or damage to any property caused by or due to equipment failure, breakdown or accident, fire or operation or utilization of the goods otherwise than in accordance with the user manual or by due to any other cause or circumstances beyond the control of the company.
    g) The company’s liability, under this warranty, shall in no event and under no circumstances exceed the price paid by the customer to the company for the goods stated in the invoice.

WARRANTY TERMS & CONDITIONS

General

For the purpose of this warranty, the following expressions shall have the following meanings respectively:

  1. The ‘Goods’ shall mean the goods described in the Order Form.
  2. The ‘Customer’ shall mean the original purchaser of goods from the company.
  3. The ‘Company’ shall mean EUREKA FORBES LIMITED.
  4. Aquaguard® means and includes Aquaguard®, Aquaguard® Select and Sure from Aquaguard®.
  5. ‘General Terms & Conditions shall mean the terms and conditions agreed upon by the customer and the company printed on the Order Form.
  6. ‘Invoice’ shall mean the invoice issued by the company to the customer describing the goods and indicating, inter alia, the total purchase price thereof and the name of the customer.
  7. ‘User Manual’ shall mean the instructions for installation, use and maintenance provided through QR code along with Products supplied by the
  8. EFL reserves the right, in its absolute discretion, to change, alter or discontinue and alter the terms and conditions from time to time without any prior
  9. Any disputes are subject to Mumbai Jurisdiction only.
Post-warranty
  1. The customer may be offered a yearly Service Contract at the prevailing company rates and terms.
  2. In case the customer does not wish to enter the Service Contract, he has the option of calling the company’s service center to have his Aquaguard® services on an actual basis, i.e., by paying the labor cost and spares needed to attend to that service/complaint call at the prevailing company rates. Such service will be rendered by the company in towns/places where the company has its service centers.
  3. If during such servicing it is necessary for the company to replace or repair defective components or parts, the customer shall be required to pay for the same as per the company’s prevailing price list.
  4. Eureka Forbes Limited reserves the right to offer an annual maintenance contract/ensure availability of spares only up to 7 years from the date of

*Conditions apply.

SURE FROM AQUAGUARD®

Backed by over 35 years experience

Manufactured at ISO 9001 & 14001 Certified manufacturing facilities

CUSTOMER RESPONSE CENTRES
Service Number

Should you have any future questions/queries, visit us at www.eurekaforbes.com, or for any assistance you can rest assured that we are just a call away

| Environment Protection:

‘PROTECTION’ has always been our motto and guiding principle. We care for the environment. We urge you to
recycle the packaging material or take it to the nearest recycling facility rather than disposing of it with the rest of
your waste. Your product has been designed to work for many years, however, should you wish to upgrade or replace your old product, remember to help protect the environment by disposing of it at your local e-waste disposal center. Should you have any queries, the nearest authorized, center of Eureka Forbes will be able to guide you. Allow us to become your environmental partner; together we can make the world a cleaner place.

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R00-0122

B1/132, 701, 7th Floor, Marathon – NextGen, Marathon Innova, Off Ganpatrao Kadam Marg, Lower Parel, Mumbai – 400 013. Contact:+91 22 3044 9841/46. www.eurekaforbes.com

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