EUREKA FORBES Aquaguard UV+UF Elite Active Copper Water Purifier User Manual

User Manual

Note: The design and specifications of the product may vary from that shown in the user manual.
IS 10500:2012 Drinking Water Specification ( Acceptable limit) “Patent No: 332771. ++Patent No. 281750

WHY AQUAGUARD® PAANI KA DOCTOR?

Only Aquaguard’‘’ Paani ka Doctor:

• Has the trust of over 15 million mothers”
• Is owned by over 1.62 lakh doctors
• Has service within 5 km. range of wherever you are
• Has over 21 different technologies to address 21 different water conditions across the country
• Is certified by over 130 leading national and international laboratories
• Is sold in over 35 countries worldwide

‘As per Superbrands & Reader’s Digest.

THE POWER OF AQUAGUARD® ELITE

Drinking water is essential for health. And that is precisely why it is crucial to ensure that the water you drink is healthy, not just pure or safe. Healthy water is water that has all the minerals, it naturally contains, intact in it. Minerals like Calcium, Sodium, Potassium, Magnesium, Iron, Zinc, and others are essential for healthy growth. Other water purifiers remove these nutrients while purifying water, robbing it of its various health benefits.
Only Aquaguard® with its advanced Mineral GuardTM technology retains these nutrients, delivering the healthiest water on earth.
In addition to this, its Active Copper” cartridge infuses Copper ions along with other essential minerals into the water, enhances the taste of water, and provides a perfect blend of healthy water.

INSTALLING YOUR AQUAGUARD® ELITE

Make sure that your Aquaguarcr® ELITE is installed by a trained Eureka Forbes Service Technician only.

1. Input water must be tested for Total Dissolved Solids (TDS) and Total Hardness.

2. Install your Aquaguard®  ELITE in a dry, ventilated place.
   – Keep it away from direct sunlight, heating devices, or areas below freezing temperatures.
   – You can keep it on the kitchen counter or wall mount it.

3. Ensure that the input tap water temperature is in the range of 10°C-40°C.
   -Avoid connection to a hot water tap as it can damage the filters.

4. Make sure that the tap water pressure is between 0.3 and 2.0 kg/cm2. If the input water pressure is more than 2.0 kg/cm2, then installation of a PRV (Pressure Reducing Valve) is mandatory. If the input water pressure is less than 0.3 kg/cm2, then installation of a booster pump is mandatory.

5. Flush filters and membrane thoroughly and independently for 3-5 mins. to remove fine particles present in the filter. This should be done before the installation of the unit.

Input Water Quality Usage Limitations:

1. If the input water iron content is more than 0.3 mg/liter use of an iron remover** is recommended as a pre-treatment.
2. If the input water turbidity is more than 5 NTU or comprises colloidal particles, the use of a special filter** is required as a pre-filter.
3. Do not install the water purifier if the TDS is more than that prescribed in the technical specifications.

**Available at an extra cost.

HERE’S HOW YOUR AQUAGUARD® ELIT WORKS

ELITE UV + OF ( WATER FLOW DIAGRAM )

NOTE: THIS IS A SCHEMATIC ILLUSTRATION OF THE PRODUCT TO GIVE A VISUAL SCHEME OF THE WORKING OF THE PRODUCT. THIS IS NOT AN ACTUAL ENGINEERING DRAWING OF THE PRODUCT.

THE MULTI-STAGE PURIFICATION PROCESS IN YOUR AQUAGUARD® ELITE UV+UF

suspended particles such as dust, dirt, mud, and sand from water.
2.| Chemi-block (with built-in Particle Trap Filter)| Bacteriostatic Activated Carbon Block| Reduces excess chlorine and organic impurities. Also adsorbs bad taste and odor from water.
3.| Advanced Mineral
Guard T”‘+’| Microcontroller-based Electronic Impulse Producer| Prevents the deposition of dissolved minerals like Calcium and Magnesium on the Quartz Tube, thus enhancing the availability of minerals in the water.
4.| UV e-boiling| Germicidal UV Lamp| UV disinfects the water by eliminating waterborne disease-causing bacteria, viruses, and protozoa, thereby making it safe to drink.
5.| Ultra Filter Cartridge| OF Hollow Fibre| Capillary tube type membrane- based technology that imparts crystal clear clarity to drinking water in addition to making the water safe from bacteriological contamination.
6.| Active Copper Cartridge +AA| Bacteriostatic Taste Enhancer with Active Copper Technology| Copper has anti-microbial, anti-oxidant, and anti- inflammatory properties that help to support a healthy metabolism. It also helps to provide the body with energy and is much needed for growth and development. The activated carbon removes organic components and polishes the water, giving it a sparkling look, making it pure and great to taste.

AQUAGUARD® ELITE UV+UF TECHNICAL SPECIFICATIONS*

PRODUCT SPECIFICATIONS
1| Dimension (W X D X H)| 320 X 275 X 410 mm
2| Net Weight| 4.3 kgs. (approx.)
3| Purification Technology| Ultra Violet & Ultra Filtration
4| Tank Capacity| 8 Litres (approx.)
5| Standard Filtration Supplied| I-Filter, Chemic-block, Ultra Filter, Mineral Guard'”‘, UV e-boiling, Active Copper’
ELECTRICAL SPECIFICATIONS
1| Power Rating| 20 Watts (max.)
2| Power Supply| 230 V AC, 50 Hz, Single Phase
3| UV Lamp| 8 Watts
4| UV Lamp Life| 8000 Hrs. (as per UV lamp manufacturer spec.)
5| Operating Voltage Range| 150 to 280 V AC, 50 Hz
6| Solenoid Valve| 12 V DC
RECOMMENDED INPUT WATER PARAMETERS
1| Input Water Pressure (max.)| 0.3 — 2.0 kg/cm2
2| Input Iron (max.)| 0.3 PPM
3| Chlorine Content (max.)| 0.2 PPM
4| Total Dissolved Solids (TDS)| Up to 200 PPM
5| Water Temperature| 10°C to 40°C
6| Input Water Turbidity (max.)| 5 NTU

Note: The performance data presented in the table are applicable under standard laboratory conditions?. Actual performance may vary depending on the Input water quality, water pressure, and condition of filters.

• Technical specifications are subject to change without prior notice.
  ** If the pressure is higher than the maximum specified, use of the pressure reducing valve (PRV) is recommended. If the pressure is lower than the minimum specified then Booster Pump is recommended. Both PRV and Booster Pump are available with the company at an additional cost.
  *** Water quality and pressure are important determinants of flow rate.
  Performance Data Sheet is available with Eureka Forbes Technical Documentation Centre.

Warranty void if the product is not installed as per recommendations.
*Standard Test Conditions:
Feed water quality: TDS: Max. 200 mg/litre, Pressure: 1.0 kg/cm2, Turbidity: Max. 1 NTU, Temperature: 25°C, Chlorine: below 0.2 mg/litre, Iron: below 0.3 mg/litre, Life: 6,000° litres. ‘Actual performance may vary based on the input water conditions – Temperature & pressure.

MAINTAINING YOUR AQUAGUARD® ELITE

• Fill the tank and disinfect the storage tank with a disinfection tablet.
• Discard the first filling of the water from the storage tank.
• Drain the water in the tank if it hasn’t been used for over 48 hours.
• Ensure that the replacement of the consumable cartridges is done by a trained Eureka Forbes Service Technician, after approximately 6,000 liters of water usage or if choked.

Note: °Please refer to standard test conditions for filter life.
**As per lamp manufacturer’s specifications.

CLEANING AND DISINFECTION OF WATER STORAGE TANK

Note: Storage Tank of this product must be periodically (at least once every 30 days) cleaned with a disinfectant. Disinfection Tablets may be purchased from the company’s Authorised Service Centre. Please follow the disinfection process strictly as per the instructions provided in this user manual.

• Close the tap water valve.
• Switch OFF the power.
• Open the top cover and push the tap lever upwards and drain the tank.
• Wipe the inside of the tank with a dry, clean soft cloth.
• Keep the top cover in place.
• Switch the power supply ON.
• Open the water valve.
• Let the storage tank get filled and then drop one disinfection tablet into the tank.
• Keep the top cover in place and leave the unit for 30 minutes.
• After 30 minutes, open the tap and discard this and the first filling water completely. Caution: Do not drink this water.
• Now your unit is ready to use.
• Please ensure that this disinfection process is carried out by the authorized installation person/service technician during the first installation and in every subsequent mandatory servicing of your product.

*Available with Eureka Forbes Service Technician

A QUICK CHECKLIST

2. Have you kept the purified water in the tank for too long?
3. Is it time to change the filter?| Clean the storage tank.
Dispose of water and clean the tank.
Call an authorized Eureka Forbes Service Technician.
Less water has been purified| 1. Is the tap water valve closed?
2. Is the tap water pressure too low?
3. Filters may be clogged or damaged| Open the tap water valve.
If so, the amount of purified water will be reduced.
Call an authorized Eureka Forbes Service Technician.
Water doesn’t flow into the storage tank| 1. Is there water available in the overhead tank?
2. Is the main water supply tap closed?
3. Not sure what is wrong?| Ensure the overhead tank is filled with water.
Ensure the tap is open.
Call an authorized Eureka Forbes Service Technician.
Water is leaking| 1. Is the tank clean?
2. Have you kept the purified water in the tank for too long?
3. Is it time to change the filter?| Close the tap water valve, unplug the power cord, and call an authorized Eureka Forbes Service Technician.

BE ALERT

It has come to our notice that some unscrupulous persons are unauthorisedly claiming to be Sales Representatives, Service Technicians, or Service Franchisees of Eureka Forbes. Under this pretext, they are unauthorisedly collecting money by issuing fraudulent cash receipts and/or unauthorisedly making sales/service commitments purportedly on the behalf of the company. They even try to replace genuine spare parts with spurious ones. They could pose a threat to the health and well-being of your family, as well as possible to your security.

Here are some simple precautions that you can take:

• Check if the person carries an authorized Identity Card bearing his photograph and the hologram of ‘Eureka Forbes Limited’.
• If you have any doubt about the identity of the person, please call the Eureka Forbes office in your city and read out the Employee Code on the Identity Card. The operator will confirm if this is a valid Identity Card and guide you further.
• Please make all payments only by cheque, in favor of ‘Eureka Forbes Limited.’ For any guidance and help that you may require, please contact the Eureka Forbes office in your city.

EUROSMILE SERVICE AT YOUR DOORSTEP

Once your warranty period has been completed (please refer to Warranty Terms and Conditions in this booklet), we advise you to enter into our ‘Eurosmile Service Plan,’ an Annual Service Maintenance Contract that is an investment for the smooth functioning of your Aquaguard® and for your family’s health. The Eurosmile Service Plan provides

1. Replacement/cleaning of the Sediment Filter, Activated Carbon, and Membrane*. Our trained service technicians will examine your existing filter/cartridge/membrane and will replace/clean, it as per the requirement.
2. Replacement of any exhausted or defective parts*, as required.
3. All replacements are done with genuine, thoroughly inspected service spares. *Conditions apply.

WARRANTY TERMS AND CONDITIONS

1. The Products are warranted against manufacturing defects for a period of twelve (12) months from the date of original purchase.
2. The Customer will notify the Company in writing promptly of any defects noticed and give the Company or its authorized agent adequate opportunity to inspect test and remedy them for which the Customer will deposit the goods at its own expense if so, required by the Company with the Company’s Office/Service Centre along with the original invoice in the city where they are sold.
3. The Inspection and Test Report of the company’s office/service center will be final and binding under the warranty for determining defects, repairs/alterations required, or carried out or certifying work of the goods thereafter.
4. Aquaguard® may require initial setting, post-installation, depending on varying water conditions and power supply. In case of any service requirements, post-installation, please contact the company’s service center.
5. The company or its authorized agent will be entitled to retain any defective part replaced under the warranty.
6. Notwithstanding anything to the contrary contained or implied by this warranty:
   a) The company’s liability under this warranty shall be limited to the first sale of the goods by the company to the customer and will not apply or extend to any secondary sale of goods by the customer.
   b) The company’s liability under this warranty shall be limited only to defects in the goods which occur under the conditions of the normal operation of the goods and their proper and prescribed use. The warranty does not cover or extend to defects that are determined by the company or it’s authorized agents as occurring or resulting from or attributable to negligence, abuse, misuse, faulty care, operation or maintenance or repairs, alterations to the goods, or any part thereof by others or the use of the goods on electrical supply for which they are not designed, or damage caused by lightning or other electrical disturbances or interruptions, dismantling or re-installation at a different location.
   c) The company’s liability under this warranty shall remain valid only if the goods are duly installed by the company or its authorized agency at the location specified in the invoice and such installation is undertaken by the company or its authorized agent or franchise.
   d) Consumable items mentioned in the consumables table are subject to normal wear and tear and are not covered by this warranty. Please refer to model- specific components given in the user manual under the table ‘consumable cartridges’.
   e) Reverse Osmosis Membrane warranty is for a period of 1 year (or) 6,000 liters (whichever is earlier) from the date of installation, on the condition that the input water is as per the standard test conditions for RO variants (provided in the section ‘Technical specifications table’), mentioned in the user manual. If the RO membrane gets clogged within the warranty period, it will be cleaned/repaired/replaced free of charge as deemed fit by the company authorized service person/center after inspection. (At applicable for RO models only.)
   f) The customer will have no claim against the company, its employees, and its authorized agents or franchise are under or pursuant to this warranty in respect of death or injury to the customer or any other person or loss or damage to any property caused by or due to equipment failure, breakdown or accident, fire or operation or utilization of the goods otherwise than in accordance with the user manual or by due to any other cause or circumstances beyond the control of the company.
   g) The company’s liability, under this warranty, shall in no event and under no circumstances exceed the price paid by the customer to the company for the goods stated in the invoice.

General
For the purpose of this warranty, the following expressions shall have the following meanings respectively:

1. The ‘Goods’ shall mean the goods described in the Order Form.
2. The ‘Customer’ shall mean the original purchaser of goods from the company.
3. The ‘Company’ shall mean EUREKA FORBES LIMITED.
4. Aquaguard® means and includes Aquaguard®, Aquaguard® Select, and Sure from Aquaguard.
5. ‘General Terms & Conditions shall mean the terms and conditions agreed upon by the customer and the company printed on the Order Form.
6. ‘Invoice’ shall mean the invoice issued by the company to the customer describing the goods and indicating, inter alia, the total purchase price thereof and the name of the customer.
7.  ‘User Manual’ shall mean the instructions for installation, use, and maintenance provided through QR code along with the Product supplied by the company.
8. EFL reserves the right, in its absolute discretion, to change, alter or discontinue and alter the terms and conditions from time to time without any prior notice.
9. Any disputes are subject to Mumbai Jurisdiction only.

Post-warranty

1. The customer may be offered a yearly Service Contract at the prevailing company rates and terms.
2. In case the customer does not wish to enter the Service Contract, he/she has the option of calling the company’s service center to have his Aquaguard® services on an actual basis, i.e., by paying the labor cost and spares needed to attend to that service/complaint call at the prevailing company rates. Such service will be rendered by the company in towns/places where the company has its service centers.
3. If during such servicing it is necessary for the company to replace or repair defective components or parts, the customer shall be required to pay for the same as per the company’s prevailing price list.
4. Eureka Forbes Limited reserves the right to offer an annual maintenance contract/ensure availability of spares only up to 7 years from the date of invoice.
   *Conditions apply.

Environment Protection:

‘PROTECTION’ has always been our motto and guiding principle. We care for the environment. We urge you to recycle the packaging material or take it to the nearest recycling facility rather than disposing of it with the rest of your waste. Your product has been designed to work for many years, however, should you wish to upgrade or replace your old product, remember to help protect the environment by disposing it off at your local e-waste disposal center. Should you have any queries, the nearest authorized, center of Eureka Forbes will be able to guide you. Allow us to become your environmental partner; together we can make the world a cleaner place.

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• Email: customercare@eurekaforbes.com
Eureka Forbes Limited: B1/B2, 701, 7th Floor, Marathon Innova Marathon NextGen, Off Ganpatrao Kadam Marg, Lower Parel, Mumbai – 400 013, India. Tel: +91 22 4882 1700, 6260 1888 • Fax: +91 22 4882 1701

Aquaguard’s old logo and Aquaguard’ s new logo are both original Aquaguard products from the house of Eureka Forbes Limited.

R00-0122

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