TotalPond 52299 Fountain Pumps with Low Water Shut-Off Feature User Manual

: June 5, 2024
: TotalPond

Table of Contents

Questions, problems, missing parts?
WARNINGS AND CAUTIONS
WHAT IS LOW WATER SHUT-OFF?
PACKAGE CONTENTS
PREPARATION
OPERATION INSTRUCTIONS
PUMP PERFORMANCE
MAINTENANCE
TROUBLESHOOTING
REPLACEMENT PARTS
52299
52320
1 YEAR WARRANTY
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

TotalPond 52299 Fountain Pumps with Low Water Shut-Off Feature User Manual

Questions, problems, missing parts?

1-888-412-6001

customercare@totalpond.com

Monday – Friday

Visit totalpond.com for a step by step guide and video on how to clean your pump.

WARNINGS AND CAUTIONS

IMPORTANT SAFETY INFORMATION

Please read these instructions carefully prior to starting up the unit!

The water system on which the operation of this product is based requires utmost care and maintenance, possibly also the use of chemicals, in order to prevent and keep the occurrence of microorganisms and harmful bacteria, especially legionellae that are responsible for legionnaire’s disease, under control. Non-observance of this information about correct maintenance and care can entail the spreading of harmful bacteria. Due to the fact that for decorative purposes, water nozzles distribute water in the air, water droplets containing harmful bacteria can enter your lungs and cause life-threatening diseases.

It is the responsibility of the owner of the water system and its attendant units to ensure their maintenance and care in compliance with the laws, directives and instructions laid down for this purpose. In order to avert harmful contamination, we urgently recommend the user to ensure cleaning and care of the water system and the water feature including the nozzle, and to take all necessary measures to maintain the technical units, such as pumps, tubing, connectors, underwater lighting, and nozzles to keep them in functional order in line with safety aspects. However, the maintenance and care obligation is not limited to the technical products supplied, but encompasses the entire system.

We also recommend the owner to keep records of the dates when maintenance and care was carried out, and to document all water tests made in conjunction with the water feature. The owner is solely responsible for guaranteeing the safety of the water feature. Use or maintenance of the units sold and the system are beyond GeoGlobal Partner’s influence. GeoGlobal Partners can only be held liable for manufacturing faults of TotalPond® units.

WARNING

Risk of electrical shock. This pump is supplied with a grounding conductor and grounding-type attachment plug. To reduce the risk of electric shock, be certain that it is connected only to a properly grounded, grounding-type receptacle.
Do not exceed the voltage shown on the pump.
Always disconnect pump from the power source before beginning any maintenance or work on the pump.
Inspect cord for damage before installation and/or maintenance. Replace the entire pump assembly if damage is found.
Do not remove the grounding pin from the power cord plug.
To reduce the risk of electric shock, use only on portable, self-contained fountains no larger than 5 ft. in any dimension.
Risk of electrical shock – This pump has not been investigated for use in swimming pool or marine areas.

CAUTION

This pump and light has been evaluated for use with fresh water only.
Use a proper power source as indicated on the pump label.
Keep the cord away from high temperatures or other heat sources.
Do not pump heated liquids.
Do not let the pump run dry. Pump must be completely submerged for proper operation and cooling.
Operate in freshwater only. Avoid heavily chlorinated water and water with high pH levels.
Do not lift the pump or light by its power cord.

WHAT IS LOW WATER SHUT-OFF?

A. Fully submerged, the pump operates normally.
B. If water levels drop below the sensor, the pump shuts off to prevent burnout.
C. When the water is added, the pump automatically turns on and resumes circulation.

PACKAGE CONTENTS

Part	Description	Qty
A	Pump	1
B1	1/2 in. ID Tubing Adapter (#52299 only)	1
B2	1/2 in. ID Tubing Adapter (#52320 only)	1
C	Light (#52320 only)	1

PACKAGE CONTENTS

PREPARATION

Before beginning assembly or operation of product, make sure all parts are present. Compare parts with package contents list and diagram. If any part is missing or damaged, do not attempt to assemble, install or operate the product. Contact Customer Care for replacement parts.

Estimated assembly time: 5 minutes.
No tools required for assembly.

OPERATION INSTRUCTIONS

Step 1. Adjust the flow control to the lowest setting. Once the pump has been turned on (after step 4) you may adjust the flow control to the preferred setting.

NOTE: If you have item #52299, skip to step 3.
Step 2. For item #52320 only, connect the light to the pump by pushing the plug into the socket until it is firmly seated. Hand tighten the nut from the plug to the socket.
Step 3. Connect tubing to the outlet of the pump with the adapter.

NOTE: Tubing not included
Step 4. Place the pump into the water and connect to properly grounded electrical outlet.

PUMP PERFORMANCE

52299

Pump Specifications

Max Flow Rate

160 GPH at 0 ft. height

Max Pumping Height

4.1 ft. (0 GPH)

Power Consumption

10 watts / 0.12 amps

52320

Pump Specifications

Max Flow Rate

435 GPH at 0 ft. height

Max Pumping Height

9.4 ft. (0 GPH)

Power Consumption

40 watts / 0.55 amps

FLOW RATES (GPH)

LIFT (feet)| 8| | 90
7| | 140
6| | 172
5| | 202
4| | 230
3| 55| 265
2| 95| 306
1| 130| 360
0| 160| 435
| 52299| 52320
PUMPS

Ideal pumping height

Ideal pumping height
PUMP PERFORMANCE
**See P.20 for metric data

MAINTENANCE

LIGHT (52320 ONLY)

Periodically, your light may require cleaning for optimal performance.
Cleaning should only be done with warm water and a soft cloth or brush.
The frequency of cleaning depends upon the conditions of the environment where the light is used.

PUMP

Regular cleaning of the pump may be necessary depending upon the environment which it is operated.
Clean the pump when it is visibly soiled or when a drop in performance is detected. Clean pump in 4 easy steps!

Step 1. Before cleaning, always disconnect the pump from the power source and remove the pump cover.
Step 2. Remove the impeller cover to expose the impeller assembly. Remove the impeller assembly by gently pulling on the impeller blades. The impeller is held in place by a magnet.
Step 3. Use a soft cloth or brush and warm water to clean the impeller and the inside of the impeller housing.
Step 4. Reassemble all pump parts and place in water before reconnecting to the power source.

TROUBLESHOOTING

IF THE PUMP FAILS TO OPERATE:

Check to make sure the power cord is plugged in, the pump is getting power and the pump is fully submerged.
Check the pump outlet and any tubing, fountains, spitters etc. for kinks or obstructions.
Remove the inlet screen and/or pump cover, and impeller cover to expose the impeller. Turn the impeller to ensure that it is not broken or jammed.

IF THE PERFORMANCE OF THE PUMP IS NOT SATISFACTORY OR THE PUMP DOES NOT FLOW EVENLY:

Check to make sure the pump is completely submerged in water.
Check to make sure the impeller, water sensor and the housing are clean.
Adjust flow control.

IF THE LIGHT FAILS TO OPERATE (52320 ONLY)

If lights fail to illuminate, check that lights are getting power by testing another appliance in the same power outlet.

For more information on product maintenance and maintenance videos, visitwww.totalpond.com

REPLACEMENT PARTS

For replacement parts, contact Customer Care,
Monday – Friday:

1-888-412-6001

customercare@totalpond.com

52299

B| 1/2 in. ID tubing adapter
D| Front cover with flow control knob
E| Impeller cover
F| Impeller assembly

REPLACEMENT PARTS

52320

REPLACEMENT PARTS

1 YEAR WARRANTY

www.totalpond.com/register

To register, use the 14 digit serial number located on the pump.

record the serial number here BEFORE installing the pump

Date of purchase:
//___
Item number

Questions? Call Customer Care at 1-888-412-6001

LIMITED WARRANTY
All pumps and electrical products are warranted to the user against defective material and workmanship, under normal working conditions. This warranty period begins on the date of purchase by the original purchaser.

APPLICATION
Warranty covers only properly installed and maintained units. Any damage or modification to the cord or to the unit will terminate the warranty. Pump warranty is limited to applications pumping fresh water in a pond or fountain only. Other liquid applications or extreme temperature uses must be approved in writing by the manufacturer. Receipt and product date code are required for warranty claims.

WARRANTY CLAIM
Warranty claims must be made by calling Customer Care (at 1-888-412-6001). If the item is determined to be defective, you will be given authorization to return the defective part(s), freight pre-paid, along with proof of purchase.

DISPOSITION
The manufacturer will make a good faith effort for prompt disposition regarding all warranty claims. Returned product will be inspected to determine cause of failure before warranty is applied. Warranty does not cover any costs associated with the shipping, handling, installation or removal of products or parts subject to this warranty. For products damaged in transit, a claim should be filed with the carrier.

DISCLAIMER
Any oral statements made about the product by the seller, the manufacturer, the representatives, or any other parties do not constitute warranties, should not be relied upon by the user, and are not part of the contract for sale. The seller’s and manufacturer’s only obligation, and buyer’s only remedy shall be for the manufacturer to either replace and/or repair at the manufacturer’s sole discretion, the product as described above.
Neither seller nor the manufacturer shall be liable for injury, loss or damages for lost profits, lost sales, injury to person or property, or any other incidental or consequential loss arising from any cause whatsoever, no matter whether based upon warranty, contract, negligence or other misuse, and the buyer and user agree that no other remedy shall be available to them.
Before using, the buyer and user shall determine the suitability of the product for the intended use, and assume all risk and liability whatsoever in connection therewith. The warranty and remedy described in this limited warranty is an exclusive warranty and remedy in lieu of any other warranty or remedy expressed or implied. All other warranties and remedies are hereby expressly excluded, including but not limited to any implied warranty or merchantability of fitness for any particular purpose. This warranty gives the buyer and user specific legal rights, and buyer and user may also have other rights which vary from state to state. Some states do not allow exclusioinis or limitations of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

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