TotalPond 52231 Universal Filter Box User Manual

: June 10, 2024
: TotalPond

Table of Contents

WARNINGS AND CAUTIONS
PACKAGE CONTENTS
OPERATION INSTRUCTIONS
MAINTENANCE & TROUBLESHOOTING
APPLICATION
Documents / Resources

universal FILTER BOX
User Manual

Thank you for choosing TotalPond ® Questions, problems, missing parts? Contact Customer Care Monday – Friday
1-888-412-6001 customercare@totalpond.com

WARNINGS AND CAUTIONS

IMPORTANT SAFETY INFORMATION
Please read these instructions carefully prior to starting up the unit!
The water system on which the operation of this product is based requires utmost care and maintenance, possibly also the use of chemicals, in order to prevent and keep the occurrence of micro-organisms and harmful bacteria, especially legionellae that are responsible for legionnaire’s disease, under control.
Non-observance of this information about correct maintenance and care can entail the spreading of harmful bacteria. Due to the fact that for decorative purposes, water nozzles distribute water in the air, water droplets containing harmful bacteria can enter your lungs and cause life-threatening diseases.
It is the responsibility of the owner of the water system and its attendant units to ensure their maintenance and care in compliance with the laws, directives and instructions laid down for this purpose. In order to avert harmful contamination, we urgently recommend the user to ensure cleaning and care of the water system and the water feature including the nozzle, and to take all necessary measures to maintain the technical units, such as pumps, tubing, connectors, underwater lighting, and nozzles to keep them in functional order in line with safety aspects. However, the maintenance and care obligation is not limited to the technical products supplied, but encompasses the entire system.
We also recommend the owner to keep records of the dates when maintenance and care was carried out, and to document all water tests made in conjunction with the water feature. The owner is solely responsible for guaranteeing the safety of the water feature. Use or maintenance of the units sold and the system are beyond GeoGlobal Partner’s influence. GeoGlobal Partners can only be held liable for manufacturing faults of otalPond® units.

CAUTION

This unit has been evaluated for use with fresh water only.
Do not use with heated liquids.
Avoid heavily chlorinated water and water with high pH levels.

Visit WWW.TOTALPOND.COM for information and tips.

Before beginning assembly or operation of product, make sure all parts are present. Compare parts with package contents list and diagram. If any part is missing or damaged, do not attempt to assemble, install or operate the product. Contact Customer Care for replacement parts.

Estimated Assembly Time: 15 minutes
No tools required for assembly.

PACKAGE CONTENTS

Par	Description	Qty
A	Filter Box Lid	1
B	Filter Box Bottom	1
C	Coarse Filter Pad	1
D	Fine Filter Pad	1
E	Bioballs	10

TotalPond 52231 Universal Filter Box - PACKAGE

OPERATION INSTRUCTIONS

Step 1. Place your pump inside the filter box close to the center with the pump outlet facing up. Route the pump power cord through the grove on the back corner of the filter box.

NOTE: Pump not included.
Step 2. Place bioballs around the pump.

Step 3. Place the fine filter pad (blue) over the bioballs and pump and add the course filter pad (black) on top.

Step 4. Place the lid over the box. It should snap closed.

Step 5. Place assembled filter into the water and connect the pump into a properly grounded electrical outlet.

Please call Customer Care before returning item to store: 1-888-412-6001

MAINTENANCE & TROUBLESHOOTING

Always disconnect units from the power source before beginning any maintenance or work on the unit.

The filter may require cleaning from time to time for optimal performance.
The exterior surface of the filter box may need occasional cleaning. Particularly if the openings in the top of the filter box are obstructed. When cleaning the filter box use warm water only. Do not use any chemicals that may destroy the beneficial bacteria.
Remove the filter pads and clean with water and when they are visibly soiled. For best results, clean the filter pads weekly.
Filter pads should be replaced annually or when visibly deteriorating. Use Replacement Filter Pads #52233.
The bioballs contain beneficial bacteria. At least once a year the entire system should be disassembled and cleaned thoroughly using warm water. This should not be done during the warm season as it may take up to 8 weeks to re-establish the environmental balance. The best time of the year to “breakdown” your system is in early spring before the water temperatures begin to rise.
Put all media back into the filter and reconnect the pump to the power source when you are finished. For product maintenance videos visit totalpond.com

REPLACEMENT PARTS
Visit our website: totalpond.com/replacement-parts
or contact Customer Care Monday – Friday
1-888-412-6001 customercare@totalpond.com

APPLICATION

Warranty covers only properly installed and maintained units. Any damage or modification to the cord or to the unit will terminate the warranty. Pump warranty is limited to applications pumping fresh water in a pond or fountain only. Other liquid applications or extreme temperature uses must be approved in writing by the manufacturer. Receipt and product date code are required for warranty claims.
WARRANTY CLAIM
Warranty claims must be made by calling Customer Care (at 1-888412-6001). If the item is determined to be defective, you will be given authorization to return the defective part(s), freight pre-paid, along with proof of purchase.
DISPOSITION
The manufacturer will make a good faith effort for prompt disposition regarding all warranty claims. Returned product will be inspected to determine cause of failure before warranty is applied. Warranty does not cover any costs associated with the shipping, handling, installation or removal of products or parts subject to this warranty. For products damaged in transit, a claim should be filed with the carrier.
DISCLAIMER
Any oral statements made about the product by the seller, the manufacturer, the representatives, or any other parties do not constitute warranties, should not be relied upon by the user, and are not part of the contract for sale. The seller’s and manufacturer’s only obligation, and buyer’s only remedy shall be for the manufacturer to either replace and/or repair at the manufacturer’s sole discretion, the product as described above. Neither seller nor the manufacturer shall be liable for injury, loss or damages for lost profits, lost sales, injury to person or property, or any other incidental or consequential loss arising from any cause whatsoever, no matter whether based upon warranty, contract, negligence or other misuse, and the buyer and user agree that no other remedy shall be available to them. Before using, the buyer and user shall determine the suitability of the product for the intended use, and assume all risk and liability whatsoever in connection therewith.
The warranty and remedy described in this limited warranty is an exclusive warranty and remedy in lieu of any other warranty or remedy expressed or implied. All other warranties and remedies are hereby expressly excluded, including but not limited to any implied warranty or merchantability of fitness for any particular purpose. This warranty gives the buyer and user specific legal rights, and buyer and user may also have other rights which vary from state to state. Some states do not allow exclusioinis or limitations of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

WARRANTY
90 day warranty
LIMITED WARRANTY
All pumps and electrical products are warrantied to the user against defective material and workmanship, under normal working conditions.
This warranty period begins on the date of purchase by the original purchaser.

02/23 ©GeoGlobal Partners, LLC. TotalPond is a registered trademark of