TotalPond 3600-5100 GPH Waterfall Pumps User Manual
- June 10, 2024
- TotalPond
Table of Contents
TotalPond 3600-5100 GPH Waterfall Pumps
Thank you for choosing TotalPond
Questions, problems, missing parts? Contact Customer Care Monday – Friday
WARNINGS AND CAUTIONS IMPORTANT SAFETY INFORMATION
Please read these instructions carefully prior to starting up the unit! The water system on which the operation of this product is based requires utmost care and maintenance, possibly also the use of chemicals, in order to prevent and keep the occurrence of micro-organisms and harmful bacteria, especially legionellae that are responsible for legionnaire’s disease, under control. Non-observance of this information about correct maintenance and care can entail the spreading of harmful bacteria. Due to the fact that for decorative purposes, water nozzles distribute water in the air, water droplets containing harmful bacteria can enter your lungs and cause life-threatening diseases.
It is the responsibility of the owner of the water system and its attendant units to ensure their maintenance and care in compliance with the laws, directives, and instructions laid down for this purpose. In order to avert harmful contamination, we urgently recommend the user to ensure cleaning and care of the water system and the water feature including the nozzle, and to take all necessary measures to maintain the technical units, such as pumps, tubing, connectors, underwater lighting, and nozzles to keep them in functional order in line with safety aspects. However, the maintenance and care obligation is not limited to the technical products supplied but encompasses the entire system. We also recommend the owner keep records of the dates when maintenance and care was carried out, and to document all water tests made in conjunction with the water feature. The owner is solely responsible for guaranteeing the safety of the water feature. Use or maintenance of the units sold and the system are beyond GeoGlobal Partner’s influence. GeoGlobal Partners can only be held liable for manufacturing faults of TotalPond® units.
WARNING
- Risk of electrical shock. This pump is supplied with a grounding conductor and grounding-type attachment plug. To reduce the risk of electric shock, be certain that it is connected only to a properly grounded, grounding-type receptacle.
- Do not exceed the voltage shown on the pump.
- Always disconnect the pump from the power source before beginning any maintenance or work on the pump.
- Inspect the cord for damage before installation and/or maintenance. Replace the entire pump assembly if the damage is found.
- Do not remove the grounding pin from the power cord plug.
- Risk of electrical shock – This pump has not been investigated for use in swimming pools or marine areas.
CAUTION
- This pump has been evaluated for use with fresh water only.
- Use a proper power source as indicated on the pump label.
- Keep the cord away from high temperatures or other heat sources.
- Do not pump heated liquids.
- Do not let the pump run dry. The pump must be completely submerged for proper operation and cooling.
- Operate in freshwater only. Avoid heavily chlorinated water and water with high pH levels.
- Do not lift the pump by its power cord.
PREPARATION
Before beginning assembly or operation of the product, make sure all parts are present. Compare parts with the package contents list and diagram. If any part is missing or damaged, do not attempt to assemble, install or operate the product. Contact Customer Care for replacement parts.
- Estimated assembly time: 5 minutes.
- Tools required for assembly: hacksaw
PACKAGE CONTENTS
| Part | Description | Qty |
|---|---|---|
| A | Pump | 1 |
| B | 1 1/2 in. and 2 in. ID Tubing Adapter | 1 |
| C | pumpshield | 1 |
OPERATION INSTRUCTIONS
Step 1. For maximum water low, use the largest tubing size. Trim the
tubing adapter using a hacksaw at the location indicated.
NOTE: If you do not want to use the largest tubing size, skip to Step 2.
Step 2. Connect the adapter to the pump, and connect the tubing to the
outlet of the adapter. NOTE: Tubing is not included.
Step 3. Place the pump inside the pump shield. Pull the drawstring until
the pump shield is fully closed around the tubing and power cord. Tie a knot
in the drawstring.
Step 4. Place the pump into the water and connect to a properly grounded
electrical outlet.
SPECIFICATIONS
Register your product online!
Use your smartphone camera to scan the QR code or visit our website
totalpond.com/registerBefore installing your pump please write down the
following information:
The 14-digit serial number located on the pump
MAINTENANCE & TROUBLESHOOTING
Always disconnect units from the power source before beginning any maintenance or work on the unit
PUMPSHIELD
- Clean the pump-shield and (if necessary the pump) regularly depending upon the environment in which it is operated. A drop in water flow is an indication that your pump shield and/or pump require cleaning. The pump shield not only protects your pump but significantly reduces the need for pump maintenance.
- Before cleaning, always disconnect the pump from the power source.
- Remove any large debris from the pump shield. Use a garden hose to rinse off any other dirt from the pump shield.
PUMP
Regular cleaning of the pump may be necessary depending on the environment in
which it is operated. Clean the pump when it is visibly soiled or when a drop
in performance is detected.
Step 1. Before cleaning, always disconnect the pump from the power source
and remove the inlet screen.
Step 2. Remove the impeller housing to expose the impeller assembly.
Step 3. Remove the impeller assembly by gently pulling on the impeller blades. The impeller is held in place by a magnet. NOTE: This pump uses a very strong magnet. To protect your fingers from potential injury, use caution when removing or inserting the impeller.
Step 4. Use a soft cloth or brush and warm water to clean the impeller
and the inside of the impeller and rotor housing.
Step 5. Reassemble all pump parts, place the pump inside the pump shield,
and place in water before reconnecting to the power source.
TROUBLESHOOTING
- Check to make sure the power cord is plugged in and the pump is getting power.
- Check the pump outlet and any tubing, fountains, spitters, etc. for kinks or obstructions.
- Remove the inlet screen and/or pump cover, and impeller housing to expose the impeller. Turn the impeller to ensure that it is not broken or jammed. Also, check to make sure that the ceramic shaft or bearings are not broken.
IF THE PERFORMANCE OF THE PUMP IS NOT SATISFACTORY OR THE PUMP DOES NOT FLOW EVENLY
- Check to make sure the pump is completely submerged in water
- Check to make sure the impeller and the impeller housing are clean.
- Check to make sure the pump shield is clean.
REPLACEMENT PARTS
Visit our website: totalpond.com/replacement-parts or contact Customer Care Monday – Friday
WARRANTY
2 Year Warranty
LIMITED WARRANTY
All pumps and electrical products are warranted to the user against defective
material and workmanship, under normal working conditions. This warranty
period begins on the date of purchase by the original purchaser.
APPLICATION
The warranty covers only properly installed and maintained units. Any damage
or modification to the cord or to the unit will terminate the warranty. The
pump warranty is limited to applications pumping fresh water in a pond or
fountain only. Other liquid applications or extreme temperature uses must be
approved in writing by the manufacturer. Receipt and product date codes are
required for warranty claims.
WARRANTY CLAIM
Warranty claims must be made by calling Customer Care (at
1-888-412-6001). If the item is
determined to be defective, you will be given authorization to return the
defective part(s), freight pre-paid, along with proof of purchase.
DISPOSITION
The manufacturer will make a good faith effort for prompt disposition
regarding all warranty claims. Returned products will be inspected to
determine the cause of failure before the warranty is applied. The warranty
does not cover any costs associated with the shipping, handling, installation,
or removal of products or parts subject to this warranty. For products damaged
in transit, a claim should be filed with the carrier.
DISCLAIMER
Any oral statements made about the product by the seller, the manufacturer,
the representatives, or any other parties do not constitute warranties, should
not be relied upon by the user, and are not part of the contract for sale. The
seller’s and manufacturer’s only obligation, and buyer’s only remedy shall be
for the manufacturer to either replace and/or repair at the manufacturer’s
sole discretion, the product as described above. Neither seller nor the
manufacturer shall be liable for injury, loss or damages for lost profits,
lost sales, injury to person or property, or any other incidental or
consequential loss arising from any cause whatsoever, no matter whether based
upon warranty, contract, negligence or other misuse, and the buyer and user
agree that no other remedy shall be available to them. Before using, the buyer
and user shall determine the suitability of the product for the intended use,
and assume all risk and liability whatsoever in connection therewith. The
warranty and remedy described in this limited warranty is an exclusive
warranty and remedy in lieu of any other warranty or remedy expressed or
implied. All other warranties and remedies are hereby expressly excluded,
including but not limited to any implied warranty or merchantability of
fitness for any particular purpose. This warranty gives the buyer and user
specific legal rights, and the buyer and user may also have other rights which
vary from state to state. Some states do not allow the exclusion or
limitations of incidental or consequential damages, so the above limitations
or exclusions may not apply to you.
References
- The domain name conseils.fr is for sale
- TotalPond Water Gardening
- Register – TotalPond
- Replacement Parts – TotalPond
- TotalPond Water Gardening