TotalPond 52299 Low Water Shut off Fountain Pumps Instruction Manual

52299 Low Water Shut off Fountain Pumps
Instruction Manual

low water shutoff
FOUNTAIN PUMPS
Item  #52299, 52320

52299 Low Water Shut-off Fountain Pumps

Thank you for choosing TotalPond®
Questions, problems, missing parts? Contact  Customer Care Monday – Friday
1-888-412-6001 customercare@totalpond.com

WARNINGS AND CAUTIONS
IMPORTANT SAFETY INFORMATION
Please read these instructions carefully prior to starting up the unit!

The water system on which the operation of this product is based requires utmost care and maintenance, possibly also the use of chemicals, in order to prevent and keep the occurrence of micro-organisms and harmful bacteria, especially legionellae that are responsible for legionnaire’s disease, under control. Non-observance of this information about correct maintenance and care can entail the spreading of harmful bacteria. Due to the fact that for decorative purposes, water nozzles distribute water in the air, water droplets containing harmful bacteria can enter your lungs and cause life-threatening diseases.
It is the responsibility of the owner of the water system and its attendant units to ensure their maintenance and care in compliance with the laws, directives and instructions laid down for this purpose. In order to avert harmful contamination, we urgently recommend the user ensure cleaning and care of the water system and the water feature including the nozzle, and take all necessary measures to maintain the technical units, such as pumps, tubing, connectors, underwater lighting, and nozzles to keep them in functional order in line with safety aspects. However, the maintenance and care obligation is not limited to the technical products supplied but encompasses the entire system. We also recommend the owner keep records of the dates when maintenance and care were carried out and document all water tests made in conjunction with the water feature. The owner is solely responsible for guaranteeing the safety of the water feature. Use or maintenance of the units sold and the system is beyond GeoGlobal  Partner’s influence. GeoGlobal Partners can only be held liable for manufacturing faults of TotalPond ® units.

WARNING

• Risk of electrical shock. This pump is supplied with a grounding conductor and grounding-type attachment plug. To reduce the risk of electric shock, be certain that it is connected only to a properly grounded, grounding-type receptacle.
• Do not exceed the voltage shown on the pump.
• Always disconnect the pump from the power source before beginning any maintenance or work on the pump.
• Inspect the cord for damage before installation and/or maintenance. Replace the entire pump assembly if the damage is found.
• Do not remove the grounding pin from the power cord plug.
• To reduce the risk of electric shock, use only on portable, self-contained fountains no larger than 5 ft. in any dimension.
• Risk of electrical shock – This pump has not been investigated for use in swimming pools or marine areas.

CAUTION

• This unit has been evaluated for use with fresh water only.
• Use a proper power source as indicated on the pump label.
• Keep the cord away from high temperatures or other heat sources.
• Do not pump heated liquids.
• Do not let the pump run dry. The pump must be completely submerged for proper operation and cooling.
• Operate in freshwater only. Avoid heavily chlorinated water and water with high pH levels.
• Please do not lift the pump or light by its power cord.

WHAT IS LOW WATER SHUT-OFF?
A. Fully submerged, the pump operates normally.
B. If water levels drop below the sensor, the unit shuts off to prevent burnout.
C. When the water is added, the pump automatically turns on and resumes circulation.

PREPARATION

Before beginning assembly or operation of the product, make sure all parts are present. Compare parts with the package contents list and diagram. If any part is missing or damaged, do not attempt to assemble, install or operate the product. Contact Customer Care for
replacement parts.

• Estimated assembly time: 5 minutes.
• No tools are required for assembly.

PACKAGE CONTENTS

OPERATION INSTRUCTIONS

Step 1. Adjust the flow control to the lowest setting. Once the pump has been turned on (after step 4) you may adjust the flow control to the preferred setting.
NOTE: If you have item #52299, skip to step 3.
Step 2. For #52320 only, connect the light to the pump by pushing the plug into the socket until it is firmly seated. Hand-tighten the nut from the plug to the socket.
Step 3. Connect the tubing to the outlet of the pump with the adapter. NOTE: Tubing not included
Step 4. Place the pimiento in the water and connect it to a properly grounded electrical outlet.

SPECIFICATIONS

(at 265-202 GPH)
Power Consumption| 10 watts / 0.12 amps| 40 watts / 0.55 amps
Cord Length| 16 ft.| 16 ft.

To measure ideal pumping height, measure from the waterline up. Note: using excessive tubing longer than the ideal pumping height will result in reduced water flow.

https://qrcodes.pro/3H4KOo

Register your product online!
Use your smartphone camera to scan the QR code or visit our website totalpond.com/register

Before installing your pump please write down the following information:
The 14 digit serial number located on the pump

MAINTENANCE & TROUBLESHOOTING

Always disconnect units from the power source before beginning any maintenance or work on the unit. Regular cleaning of the pump may be necessary depending upon its operated environment. Clean the pump when it is visibly soiled or when a drop in performance is detected.
Step 1. Before cleaning, always disconnect the pump from the power source and remove the pump cover.

Step 2. Remove the impeller cover to expose the impeller assembly. Remove the impeller assembly by gently pulling on the impeller blades. The impeller is held in place by a magnet.
Step 3. Use a soft cloth or brush and warm water to clean the impeller and the inside of the impeller housing.
Step 4. Reassemble all pump parts and place them in water before reconnecting to the power source.

LIGHT (52320 ONLY)

• Periodically, your light may require cleaning for optimal performance.
•  Cleaning should only be done with warm water and a soft cloth or brush.
• The frequency of cleaning depends upon the conditions of the environment where the light is used.

TROUBLESHOOTING

IF THE PUMP FAILS TO OPERATE:

• Check to make sure the power cord is plugged in, the pump is getting power and the pump is fully submerged.
• Check the pump outlet and any tubing, fountains, spatters, etc. for kinks or obstructions.
• Remove the inlet screen and/or pump cover, and impeller cover to expose the impeller. Turn the impeller to ensure that it is not broken or jammed. IF THE PERFORMANCE OF THE PUMP IS NOT SATISFACTORY OR THE PUMP DOES NOT FLOW EVENLY:
• Check to make sure the pump is completely submerged in water.
•  Check to make sure the impeller, water sensor and housing are clean.
•  Adjust flow control. IF THE LIGHT FAILS TO OPERATE (52320 ONLY)
• If lights fail to illuminate, check that lights are getting power by testing another appliance in the same power outlet.
  For product maintenance videos visit totalpond.com

REPLACEMENT PARTS
Visit our website: totalpond.com/replacement-parts or contact Customer Care Monday – Friday
1-888-412-6001 customercare@totalpond.com

WARRANTY
1 Year Warranty
LIMITED WARRANTY
All pumps and electrical products are warrantied to the user against defective material and workmanship, under normal working conditions. This warranty period begins on the date of purchase by the original purchaser.
APPLICATION
The warranty covers only properly installed and maintained units. Any damage or modification to the cord or to the unit will terminate the warranty. The pump warranty is limited to applications pumping fresh water in a pond or fountain only.
Other liquid applications or extreme temperature uses must be approved in writing by the manufacturer. Receipt and product date codes are required for warranty claims.
WARRANTY CLAIM
Warranty claims must be made by calling Customer Care (at 1-888-412-6001). If the item is determined to be defective, you will be given authorization to return the defective part(s), freight pre-paid, along with proof of purchase.
DISPOSITION
The manufacturer will make a good faith effort for prompt disposition regarding all warranty claims. Returned products will be inspected to determine the cause of failure before a warranty is applied. The warranty does not cover any costs associated with the shipping,  handling, installation or removal of products or parts subject to this warranty. For products damaged in transit, a claim should be filed with the carrier.

DISCLAIMER
Any oral statements made about the product by the seller, the manufacturer, the representatives, or any other parties do not constitute warranties, should not be relied upon by the user, and are not part of the contract for sale. The seller’s and manufacturer’s only obligation, and buyer’s only remedy shall be for the manufacturer to either replace and/ or repair at the manufacturer’s sole discretion, the product as described above. Neither seller nor the manufacturer shall be liable for injury, loss or damages for lost profits, lost sales, injury to person or property, or any other incidental or consequential loss arising from any cause whatsoever, no matter whether based upon warranty, contract, negligence or another misuse, and the buyer and user agree that no other remedy shall be available to them. Before using, the buyer and user shall determine the suitability of the product for the intended use, and assume all risk and liability whatsoever in connection therewith. The warranty and remedy described in this limited warranty is an exclusive warranty and remedy in lieu of any other warranty or remedy expressed or implied. All other warranties and remedies are hereby expressly excluded, including but not limited to any implied warranty or merchantability or fitness for any particular purpose. This warranty gives the buyer and user specific legal rights, and the buyer and user may also have other rights which vary from state to state. Some states do not allow exclusionism or limitations of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

02/23 ©GeoGlobal Partners, LLC.
TotalPond is a registered trademark of
GeoGlobal Partners, LLC
Visit WWW.TOTALPOND.COM for information and tips.
Please call Customer Care before returning the item to the store: 1-888-412-6001

References

• TotalPond Water Gardening
• Register – TotalPond
• Replacement Parts – TotalPond
• TotalPond Water Gardening

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