How do I return my products for a refund?
- June 3, 2024
- MyBat
Table of Contents
How do I return my products for a refund?
Merchandise in its original condition is valid for return or exchange within 21 days of ship date. All returns must have a RMA (Return Merchandise Authorization) number visibly marked on the outside of the return package in order to be processed. The RMA department will not accept any unmarked packages.
To request an RMA #, log-in to your Valor account. Go to “Customer Services” , then select “RMA Request”. Complete the Online RMA Form to receive a RMA # for your return. Be sure to ship the merchandise back within 7 days after the RMA # is issued. Once the return is approved, the amount will be credited to your account. You can choose to apply the credit to your next order or have the credit refunded to the purchasing credit card.
Shipping cost is non-refundable. Customers will also be responsible for return shipping costs.
VIDEO: HOW TO FILE AN ONLINE RMA
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>