How can I file a warranty claim?
- June 3, 2024
- MyBat
Table of Contents
How can I file a warranty claim?
Valor offers a 45-day limited warranty for products with manufacture defects in material or craftsmanship (warranty excludes any SALE or FINAL SALE items). All returns must have a RMA (Return Merchandise Authorization) number visibly marked on the outside of the return package in order to be processed. The RMA department will not accept any unmarked packages.
To request an RMA #, log-in to your Valor account. Go to “Customer Services” , then select “RMA Request”. Complete the Online RMA Form to receive a RMA # for your return. Be sure to ship the merchandise back within 7 days after the RMA # is issued. Once the return is approved, the amount will be credited to your account. You can choose to apply the credit to your next order or have the credit refunded to the purchasing credit card. For assistance with warranty claims, please contact your account representative. To view our complete Warranty Policy, please click here.