MYBAT Pro RSS23CS3NXS001 Maverick Series for Samsung Galaxy S23 Ultra Case User Manual

MYBAT Pro RSS23CS3NXS001 Maverick Series for Samsung Galaxy S23 Ultra

Case

Product Information

Warranty Policy:

MyBat Pro offers warranty coverage for their products. The warranty terms can vary depending on the product, ranging from a 1-year warranty to a lifetime warranty. To find out more about the warranty for your specific product, you can visit the MyBat Pro website.

General Warranty Information:

Warranty coverage is only available to the original purchaser with valid proof of purchase. All notifications regarding warranty claims will be sent via email, whether approved or denied. If the claim is approved, a replacement of equal or greater value will be sent via US Postal Service. Please note that the $7.95 shipping and handling fee is the customer’s responsibility. If you have any questions, comments, or concerns about the warranty process, please email us at info@mybat.com. Please allow up to 48 business hours for our customer service team to respond.

1-Year Warranty:
MyBat Pro offers a 1-year warranty for their products. This warranty covers workmanship and material defects when used for their intended purposes under normal conditions for a period of 12 months as stated on the packaging. The warranty is limited to the original purchaser with valid proof of purchase.

Lifetime Warranty:
MyBat Pro offers a lifetime warranty for some of their products.
Lifetime is defined as the period of time during which a product can be used under normal conditions until it can no longer function as intended. Products that feature a lifetime warranty will be covered against manufacturer defects and unexpected damages within a reasonable time frame determined by MyBat Pro based on the purchase date.

Exclusions & Limitations:
This warranty does not cover damage resulting from normal wear and tear over time, accidents, improper care, modifications, disassemblies, alterations to the product, misuse, abuse, or improper operation. MyBat Pro is only responsible for their own products and does not cover any other brands or devices themselves, such as phones, tablets, or any other electronic devices. Submitted claims are subject to review, and additional information, such as proof of damage and return of defective products, may be requested.

Unauthorized Resellers:
The warranty is void and not applicable if the product is purchased from an unauthorized reseller or counterfeit product. If you would like to know if the location where your product was purchased is an authorized reseller, please contact info@mybat.com.

Product Usage Instructions

Follow the instructions below for proper usage of your MyBat Pro product:

Step 1: Unboxing
Remove the product from its packaging.

Step 2: Preparation
Ensure that your device is clean and free from any dust or debris.

Step 3: Installation
Follow the specific installation instructions provided with your product. Make sure to align the product correctly with your device.

Step 4: Usage
Use the product according to its intended purpose. Avoid excessive force or pressure that may damage the product or your device.

Step 5: Maintenance
Clean the product regularly using a soft cloth dampened with water or a mild cleaning solution. Avoid using harsh chemicals or abrasive materials that may scratch or damage the product.

Step 6: Storage
When not in use, store the product in a cool and dry place, away from direct sunlight and extreme temperatures.

Step 7: Warranty Claims
If you encounter any issues with your MyBat Pro product duringthe warranty period, follow the warranty claim process outlined in the warranty policy section of this manual.

Specifications

• Warranty: 1-year or lifetime (varies by product)
• Proof of Purchase: Required for warranty claims
• Shipping and Handling Fee: $7.95 (customer’s responsibility)
• Customer Service Response Time: Up to 48 business hours

FAQ

Q: What is the warranty period for my product?
A: The warranty period depends on the specific product. Please refer to the packaging or visit the MyBat Pro website for more information.

Q: How do I make a warranty claim?
A: To make a warranty claim, email info@mybat.com with your proof of purchase and a description of the issue. Our customer service team will review your claim and provide further instructions.

Q: Can I return my product for a refund?
A: Our warranty policy covers replacements for defective products but does not include refunds. Please refer to our refund policy or contact info@mybat.com for more information on returns and refunds.

Q: Can I use the product with other brands or devices?
A: MyBat Pro products are designed to be compatible with specific devices as stated in the product description. We do not guarantee compatibility with other brands or devices.

Q: What should I do if my product is damaged due to improper care or misuse?
A: Damages resulting from improper care or misuse are not covered by our warranty. However, you can contact info@mybat.com for assistance or information on possible repairs or replacements.

Warranty Policy

General Warranty Information

Warranty coverage is only available to the original purchaser with valid proof of purchase. The warranty terms can vary depending on the product, ranging from a 1-year warranty to a lifetime warranty. To find out more about the warranty for your specific product, you can visit the MyBat Pro website.

All notifications regarding warranty claims will be sent via email, whether approved or denied. If the claim is approved, a replacement of equal or greater value will be sent via US Postal Service. Please note that the $7.95 shipping and handling fee is the customer’s responsibility. We appreciate your business and support of MyBat Pro.

If you have any questions, comments, or concerns about the warranty process, please email us at info@mybat.com. Please allow up to 48 business hours for our customer service team to respond. Thank you!

1-Year Warranty

MyBat Pro warrants that products purchased from an authorized dealer will be free from workmanship and material defects when used for their intended purposes under normal conditions for the period stated of 12 months as stated on the packaging. The warranty is limited to the original purchaser with valid proof of purchase.

Lifetime Warranty
“Lifetime” is defined by MyBat Pro as the period of time during which a product can be used under normal conditions until such time that it can no longer function as intended. Products that feature a lifetime warranty will be covered against manufacturer defects and unexpected damages within a reasonable time frame. It is the right of MyBat Pro to determine the expected lifetime of our products and determine a reasonable period based on the purchase date.

Exclusions & Limitations

This warranty will not extend to damage resulting from normal wear and tear over time, accidents, improper care, modifications, disassemblies, or alterations to the product, misuse, abuse, or improper operation.
MyBat Pro is only responsible for its own products and does not cover any other brands or devices themselves, such as phones, tablets, or any other electronic devices.

Submitted claims are subject to review, and additional information, such as proof of damage and return of defective products, may be requested.
The warranty is void and not applicable if the product is purchased from an unauthorized reseller or counterfeit product. Contact info@mybat.com if you would like to know if the location where your product was purchased is an authorized reseller.

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