ARDESTO DMC-SA1212SB Dual Pot Multicooker Instruction Manual

June 1, 2024
ARDESTO

ARDESTO DMC-SA1212SB Dual Pot Multicooker

ARDESTO-DMC-SA1212SB-Dual-Pot-Multicooker-PRODUCT

Before using this product, read the instruction manual carefully and keep it as a reference. Proper use of the product will greatly extend its life. The safety precautions and instructions contained in this manual do not cover all possible situations that may arise during the operation of the device. The user must use common sense, care and caution when operating the device.

SAFETY MEASURES
The manufacturer is not responsible for damage caused by non-compliance with safety regulations and operating rules of the product.

  • This appliance is intended to be used in household and similar applications such as:
  • staff kitchen areas in shops, offices and other working environments;
  • farmhouses;
  • by clients in hotels, motels and other residential-type environments;
  • bed and breakfast type environments.
  • Before connecting the appliance to the mains, check that the mains voltage corresponds to the rated voltage of the appliance (see technical specifications product nameplate).
  • Use an extension cord that is suitable for the power consumption of the appliance – mismatches can lead to a short circuit or fire in the cable.
  • Connect the product only to an earthed outlet, as protection against electric shock is imperative. When using an extension cord, make sure it is also grounded.
  • WARNING The housing, bowl and metal parts of the device become hot during operation! Be careful! Use oven gloves for cooking. To avoid scalding by hot steam, do not lean over the appliance when opening the lid.
  • Unplug the appliance from the electrical outlet after use and while cleaning or moving it. Remove the power cord with dry hands, holding it by the plug, not by the cord.
  • Do not pull the power cord through doorways or near heat sources. Make sure the power cord is not twisted or kinked and does not come into contact with sharp objects, corners or edges of furniture.

WARNING: Accidental damage to the power cord can cause malfunctions that are not covered under the warranty and can also result in electric shock. If the power cord is damaged, it must be replaced with a special cord or kit provided by the manufacturer or a service agent.

  • Avoid leaking liquid on the electrical connector as damage to the instrument and personal injury may result.
  • Do not place the device on a soft surface, do not cover it during operation: this can cause overheating and damage the device.
  • Do not operate the instrument outdoors: Moisture or foreign objects can cause serious damage to the instrument.
  • Before cleaning the appliance, make sure that it is unplugged and completely cooled down. Strictly follow the instructions for cleaning the appliance.
  • DO NOT submerge the body of the appliance in water or put it under a stream of water!
  • This appliance can be used by children over the age of 8 and people with reduced physical, sensory or mental capabilities or lack of experience and knowledge, if they are under constant supervision or instructed in the safe use of the appliance and understand the possible dangers. Children should not play with the appliance. Cleaning and customer service should not be performed by children without supervision.
  • Do not make any repairs or modifications to the appliance yourself. The appliance may only be repaired by a specialist from an authorized service centre. Unprofessionally performed repairs may cause damage to the appliance, personal injury or property damage.
  • WARNING Do not use the appliance if it has any malfunctions.

Technical Specifications

  • Model DMC-SS1812B, DMC-SA1212SB
  • Power 900W
  • Voltage 220-240V, 50Hz
  • Bowl volume 1,5 l × 2
  • Daikin® non-stick pan coating
  • LED display
  • Removable inner lid
  • Removable steam valve

Functions

  • Changing the temperature and automatic programs, except for the «RICE» program
  • Maintaining the temperature of ready meals (auto-heat) for up to 12 hours
  • Advance turning off the auto-heat
  • Reheating up to 12 hours
  • Delay start up to 24 hours
  • Shutdown of audible signals.
  • Control panel lock.

Accessories

  • Device 1 pc.
  • Bowl 2 pcs.
  • Steam cooker container 2 pcs.
  • Measuring cup 1 pc.
  • Ladle 1 pc.
  • Stirring paddle 1 pc.
  • Power cord 1 pc.
  • Cookbook 1 pc.
    User manual (Warranty card is included) 1 pc.

Technical Specifications

  • Model DMC-SS1812B, DMC-SA1212SB
  • Power 900W
  • Voltage 220-240V, 50Hz
  • Bowl volume 1,5 l × 2
  • Daikin® non-stick pan coating
  • LED display
  • Removable inner lid

Removable steam valve
The manufacturer has the right to make changes to the design, equipment, as well as technical characteristics of the product during the continuous improvement of its products without further notice of these changes.

Introduction (diagram A1 )

ARDESTO-DMC-SA1212SB-Dual-Pot-Multicooker-FIG- \(1\)

  1. Instrument cover
  2. Button to open the lid
  3. Removable inner lid
  4. Sealing ring
  5. Removable steam valve
  6. Bowl
  7. Case
  8. Control panel with display
  9. Steam cooking container
  10. Measuring cup
  11. Ladle
  12. Stirring paddle
  13. Plug in the electric cord
  14. Power cord

Control panel (diagram A2)

ARDESTO-DMC-SA1212SB-Dual-Pot-Multicooker-FIG-3

  1. Display
  2. Auto-heat/preheat indicator
  3. Cooking temperature setting indicator
  4. Control panel lock indicator
  5. Display for switching off the buzzer
  6. Indicators of the automatic cooking programs
  7. «I» button – activation of the menu for the first bowl, activation of the reheating mode in the first bowl
  8. «II» button – menu activation for the second bowl, turning on the reheating mode in the second bowl
  9. «CANCEL» button – interrupts cooking program operation, resets the settings
  10. «SETTINGS» button – activates temperature and time settings
  11. «-» button – decreasing the parameter value, switching between cooking programs, decreasing the parameter value, switching over the cooking programs, switching off the buzzer
  12. «+» button – increasing the value of the parameter, switching between cooking programs increasing parameter value, switching between cooking programs, locking the control panel
  13. «TIMER» button – to set the delayed start time.
  14. «START» button button – starts the cooking program, and turns the auto-heating on/off.

BEFORE USE

Carefully remove the product and its accessories from the box. Remove all packaging material and promotional stickers. After transport or storage at low temperatures, keep the unit at room temperature for at least 2 hours before switching it on. Wipe the body of the device with a damp cloth rinse the bowl and let it dry. To avoid any odour the first time you use the appliance, clean it thoroughly (see «Care of the appliance»).

ARDESTO-DMC-SA1212SB-Dual-Pot-Multicooker-FIG- \(3\)

Place the appliance on a hard, flat, horizontal surface so that the hot steam escaping from the steam valve does not come into contact with wallpaper, decorative coverings, electronic devices and other objects or materials that could be affected by the increased
humidity and temperature. Before cooking, make sure that the external and visible internal parts of the multicooker are not damaged, chipped or other defects. There must not be any foreign objects between the bowl and the heating element. Do not turn on the device without the bowl installed or with an empty bowl – if you accidentally start a cooking program, it will lead to critical overheating of the device or damage to the non-stick coating.

DEVICE OPERATION

Turning off beeps
You can activate/deactivate the beeps in any mode of operation of the device, except for the program setting before the start. To do this, in any mode other than the program setting mode, press and hold the “–“ button, the indicator for switching off the beeps will light up. To turn on the buzzers, press and hold the “–“ button again, and the indicator for switching off the buzzers will turn off.

Locking the Control Panel
Do not turn on the appliance without a bowl installed or with an empty bowl – if you accidentally start a cooking program, it will critically overheat the appliance or damage the nonstick coating. For added safety, the appliance has a control panel lock feature that prevents accidental button presses. To lock the control panel in any mode, except the program setting before the start, press and hold the “+“ button, the appliance will beep and the control panel lock indicator will light up. If you press any button, the control panel lock indicator will flash.

To release the lock, press and hold the “+“ button again, the unit will beep and the control panel lock indicator light will turn off. General procedure when using automatic cooking programs.
IMPORTANT: When using the appliance to boil water (for example for boiling foods) DO NOT use temperatures higher than 100°C. This may cause overheating and damage to the appliance. For the same reason, DO NOT use the «PILAF», «BAKE», «BREAD» or «FRY» programs to boil water.

  1. Prepare (measure out) the necessary ingredients.

  2. Place the ingredients in one of the bowls of the multicooker, following the instructions of the recipe book or the Summary table of cooking programs (if you cook according to your recipe). It is possible to use both bowls at the same time. Make sure that all ingredients, including liquid, are below the maximum mark on the inside of the bowl. Make sure that the bowl is positioned correctly and that it is in contact with the heating element.

  3. Close the lid of the used bowl of the multicooker until you hear a click. Connect the power cord to the connector on the device.
    WARNING: If you cook at high temperatures using a lot of vegetable oil, always leave the lid open.

  4. Connect the device to the mains, the sound signal will be heard, and all indicators will light up for a few seconds. Then the device will go into standby mode (the display will show – – – – – -).

  5. Press the “l or ll” button to activate the menu for one of the bowls. The indicators of the “CANCEL” button of the selected bowl and the “START” button light up, the the indicator light of the button will flash.

  6. Using the “+/–“ buttons, select the required cooking program, and the indicator of the selected program will flash. The programs are rotated and the display will show the default cooking time (except for the «RICE» program).

  7. If necessary, change the default cooking time (see «Setting the cooking time»). If you select the «Manual» program, you can also change the cooking temperature (see the «Manual program: Setting the cooking temperature and time before the start» section).

  8. If necessary, set the delayed start time (see «TIMER»). When setting cooking parameters, the changed value flashes on the display. When inactive for 5 seconds, the changed value is automatically saved. Pressing the «CANCEL» button during the setting of the cooking program parameter before the automatic saving will put the device into the mode of selecting the automatic programs.

  9. Pressing the CANCEL button again will put the unit on standby. If inactivated for one minute during the program setting, the unit will go into standby mode.

  10. Pressing and holding down the START button at any stage of setting will start the cooking program with the current settings. Unchanged parameters will remain at their default settings.

  11. To start the cooking program, press and hold the «START» button until you hear a beep. While the program is running, the indicators of the selected program, «CANCEL» and «START» buttons for the bowl in use are lit.

  12. To use two bowls at the same time while cooking in one of the bowls, press the button activating the other bowl, and the indicator of the corresponding bowl will start flashing. Follow steps 5-9 of «General procedure for using automatic cooking programs».

  13. When using two bowls at the same time, the indicator of one of the bowls lights constantly, and the second – blink. The display and the control panel show information about the program in the bowl whose indicator is lit constantly. To display information about the work of the program in the other bowl, press its activation button.

  14. At the end of the auto-heat program, the display will show «End» for a few seconds and a buzzer will sound. Then, depending on the current settings, the device will continue to perform the program in another bowl or will go into standby mode. To cancel the entered program, interrupt the cooking process or auto-heat, press and hold the «CANCEL» button until a beep sounds. until you hear a beep.

Setting the cooking time
You can set the cooking time for each program except for the «RICE» program. The step of change and the possible range of the set time depend on the selected cooking program.

  1. To set the cooking time after selecting a program, press the «SETTINGS» button. The clock value will start blinking.
  2. Press the «+/-» buttons to set the desired value of the clock. Press and hold the desired button for a quick change. The function is cyclic.
  3. Press the «SETTINGS» button to save the changes and move to the minutes setting.
  4. Set the value of the minutes in the same way. Do not press the buttons on the panel for a few seconds, the changes will be saved automatically (the numbers on the display will stop flashing).
  5. To return to the setting of the hours, press again the «SETTINGS» button (the edge of the «Manual» program).

Manual program: set temperature and cooking time before start When using the «Manual» program, you can adjust not only the time but also the cooking temperature before the start. The range of possible values is from 35 to 180 ° C in increments of 1 ° C.

  1. After selecting the «Manual» program, press the «SETTINGS» button. The cooking temperature setting indicator will light up and the default digital temperature value on the display will start flashing.
  2. Press the «+/-» buttons to set the desired temperature value. Press and hold the desired button for a quick change.
  3. Do not press the buttons on the control panel for a few seconds: the changes will be saved automatically (the value on the display will stop flashing).
  4. Press the «SETTINGS» button after setting the temperature to go to the «Manual» program to set the cooking time. Set the cooking time according to the «Setting the cooking time» section.
  5. To protect against overheating when the cooking temperature is set above 149°C, the maximum program run time will be limited to two hours.
  6. If you use the «Manual» program to boil water (for example, when boiling food), DO NOT set the cooking temperature above 100°C.

TIMER (Delayed program start)
The «TIMER» function allows you to set the time after which the cooking program will start.

  1. After selecting and setting the cooking program, press the «TIMER» button.
  2. The indicator light of the button will light up, and the clock value on the display will start flashing. Press the «+/-» buttons to set the desired value of the clock. To change quickly, press and hold the desired button. The function is cyclic.
  3. Press the «TIMER» button to save the changes and move to the minutes setting. To save the changes and move to the minute setting, press the button.
  4. Press and hold the «START» button until you hear a beep. If there is no operation for 5 seconds, the device will return to the mode of selecting and setting the cooking programs, and the «TIMER» function settings will not be saved.
  5. You can change the delayed start time directly during the function. To do this press the «TIMER» button and repeat steps 2-4.
  6. After adjusting the delay time, do not press the buttons on the panel for a few seconds, the changes will be saved automatically (the numbers on the display will stop flashing).

This function is not available in all programs (see Summary table of automatic cooking programs). While the TIMER function is active, the indicators of the selected program, the TIMER/CANCEL/START buttons, and the selected bowl are lit, and the display shows
a per-minute countdown. If the auto-heat function is active, the auto- heat/reheat indicator lights up. When using two bowls at the same time, the indicator of one of the bowl’s lights constantly, and the second blink. The display and the control panel show information about the program in the bowl whose indicator is lit constantly. To display information about the work of the program in the other bowl, press its activation button. When the function finishes, the indicator of the «TIMER» button will go off and a buzzer will sound. The selected cooking program will start.

Changing the temperature during the cooking process.
Cooking temperature variation ranges – from 35 to 180 °С with a setting step of 1 °С.

  1. While the cooking program is running, press the «SETTINGS» button. The cooking temperature setting indicator will light up and the default temperature will flash on the display.
  2. Press the «+/-» buttons to set the desired temperature value. To quickly change the value, press and hold the corresponding button.
  3. Do not press the buttons on the control panel for a few seconds or press the «START» button: the changes will be saved automatically (the value on the display will stop flashing).
  4. Press the «SETTINGS» button to go to the setting of the cooking time. To protect against overheating, if the cooking temperature is set above 149°C, the maximum cooking time will be limited to two hours.
  5. Changing the time during the cooking process. The range and step of the cooking time varies depending on the selected program (see
  6. Summary table of automatic programs).
  7. While the cooking program is running, press the «SETTINGS» button twice, and the clock value on the display will start flashing.
  8. Press the +/- buttons to set the desired time value. Switching is done in a circle, Press and hold the corresponding button to change the value quickly.
  9. Press the «SETTINGS» button to save your changes and move to the minute setting.
  10. Set the minutes in the same way. Do not press the buttons on the control panel for a few seconds or press the «START» button: the changes will be saved automatically (the value on the display will stop flashing).
  11. To return to the clock setting, press the «SETTINGS» button again. Pressing the «SETTINGS» button again will return the unit to the temperature setting mode.

If you set the cooking time to 00:00, the program will stop and the display will show «End» for a few seconds. The setting is not available during the «RICE» program. If the temperature or cooking time is changed while the program is in progress (if this is the factory setting), the preheating process will be interrupted and the countdown of the program will start. Auto- heating or keeping warm function (maintaining the temperature of the cooked food).

This function starts automatically as soon as the cooking program finishes and can maintain the temperature of the cooked food at 70-75°C for up to 12 hours. When auto-heat is active, the auto-heat/reheat indicator lights, the «CANCEL» and «START» buttons and the selected pan are lit, and the display shows a direct per-minute countdown of the operating time in this mode. To turn off the auto-heat, press and hold the «CANCEL» button. The appliance switches to standby mode. This function is not available in all programs (see Summary table of automatic cooking programs)

Pre-shutdown of the auto-heat (keep warm) function. It is not always desirable to switch the auto-heat function on at the end of a cooking program, therefore the appliance can switch this function off in advance. To do this, while the cooking program or the delayed start function is running, press the «START» button: the auto-heat/reheat indicator light will turn off. To reactivate the auto-heat, press the «START» button again. For your convenience, if the cooking temperature is set below 80°C, the auto-heat will automatically be disabled. If the cooking temperature is set above 80°C while the program is running, the auto-heat will automatically turn on. Re-heat function.

You can use the multicooker to heat food. To do this:

  1. Put the food into one of the bowls of the multicooker, and set it in the body of the device. It is possible to use both bowls at the same time.
  2. Close the lid, and connect the device to the power supply.
  3. In standby mode, press and hold the «l» or «ll» button depending on which bowl you are using. The auto-heat/reheat indicator light will light up and the timer will start a direct minute-by-minute countdown of the reheat time. Indicators of «CANCEL» and «START» buttons and the selected bowl will be on continuously.
  4. When using two bowls at the same time, the indicator of one of tbowlsl’s lights constantly, and the second second. The display and the control panel show information about the program in the bowl whose indicator is lit constantly. To display information about the work of the program in the other bowl, press its activation button.
  5. When the temperature reaches 70° C, the device will beep and keep the food hot for 12 hours.
  6. Press and hold the CANCEL button to turn off the heat. The device will go into standby mode.
  7. Due to the functions of auto-heating and reheating the device can keep food hot for up to 12 hours, but we do not recommend leaving the food hot for more than two or three hours, as this can sometimes lead to a change in its taste.

Summary table of automatic cooking programs (factory setting)




Program

| ****



Recommendations

| Default cooking time.| ****


Cooking time adjustment range/step

| PREHEAT| TIMER| WARM
---|---|---|---|---|---|---
Manual| Cook a variety of dishes with the ability to| 0:30| 1 min – 12 h / 1| | ü| ü
| set the temperature and cooking time If the| | min| |
| temperature is set above 149°C, the cooking| | If the temperature| |
| time will be limited to two hours| | is above 149°C: 1 min – 2в h / 1 min| |




Program

| ****



Recommendations

| Default cooking time.| ****


Cooking time adjustment range/step

| PREHEAT| TIMER| WARM
---|---|---|---|---|---|---
Rice| The program is designed for cooking rice and porridges with water The program provides for automatic shutdown after the water is boiled out While the program is running, [ ] is shown on the display| | | | |
Multi-Grain| Preparation of various cereals and side dishes| 0:20| 1 min – 4 h / 1 min| ü| ü| ü
Soup| Preparation of broths, vegetables and cold soups| 1:00| 1 min – 8 h / 1 min| | ü| ü
Steam| Steaming meat, fish, poultry, vegetables and more| 0:35| 1 min – 2 h / 1 min| ü| ü| ü
Boil| Boiling meat, fish, poultry, vegetables and more| 0:40| 1 min – 8 h / 1 min| | ü| ü
Braise| Stew meat, fish, poultry, vegetables and more| 1:00| 1 min – 12 h / 1 min| | ü| ü
Fry (Saute)| Roast vegetables, meat, fish and poultry After reaching the operating parameters the device will give two short beeps| 0:18| 1 min – 2 h / 1 min| ü| | ü
Bake| Baking cakes, biscuits, pies| 1:00| 1 min – 4 h / 1 min| | ü| ü
Pilaf| Cooking different types of pilaf| 1:00| 1 min – 2 h / 1 min| | ü| ü
Yogurt| Cooking different types of yogurt| 8:00| 5 min – 12 h / 5 min| | ü|
Bread| Keep in mind that the first hour of the program is proofing and then baking If you set a cooking time of less than 1 hour after starting the program, baking will start Auto-heat time is limited to 3 hours| 3:00| 10 min – 4 h / 1 min| | ü| ü
Stew| Slow-cooking different types of meat and vegetables| 3:00| 1 min – 12 h / 1 min| | ü| ü
Pasta| Cook pasta from different types of wheat| 0:08| 1 min – 1 hr / 1 min| ü| |
Milk Porridge| Cooking porridge using low-fat pasteurized milk| 0:35| 1 min – 4 h / 1 min| | ü| ü
Vacuum| Cooking food in a vacuum pack| 2:30| 10 min – 12 h/5min| | ü|

ADDITIONAL FEATURES

  • Cooking cheese
  • Cooking cottage cheese
  • Making fondue
  • Sterilization
  • Pasteurization of liquid products heating baby food

COOKING TIPS

General recommendations

  • To steam vegetables and other foods, pour water into the bowl and set the steam container. Measure and prepare the food according to the recipe, and place it evenly in the steam container.
  • For preparing milk porridge use pasteurized milk with low-fat milk, if you use
  • whole milk, dilute it with drinking water in a ratio of 1:1. Grease the bowl of the multicooker with butter before cooking.
  • Thoroughly rinse all wholegrain cereals (rice, grits, millet, etc.) until the water is clear. Strictly follow the proportions given in the recipes. Reduce or increase the quantity of ingredients only in proportion.
  • When making bread and baking, make sure that the original ingredients do not occupy more than half of the volume of the bowl. It is not recommended to use the «TIMER» function, as it can affect the quality of baking.
  • Remove the finished product from the multicooker immediately after cooking so that it does not become wet. If this is not possible, it is allowed to leave the product in the multicooker for a short time with the auto-heat on.
  • Do not open the lid of the multicooker during the proving phase! The quality of the baked product depends on it.
  • Use only refined vegetable oil for deep frying. Cook with the lid open. Keep in mind that the oil is very hot! To avoid burns, use oven gloves and do not lean over the appliance. Do not use the same oil to repeatedly cook foods in a deep fryer.
  • Before using the «Fry (Saute)» program again, allow the appliance to cool down completely

MISTAKES IN COOKING AND WAYS TO ELIMINATE THEM
The table below summarizes typical mistakes made when cooking in multicookers and discusses possible causes and solutions.

THE DISH IS NOT COMPLETELY COOKED

Possible Causes of the Problem Solutions

The lid of the appliance was not closed or not closed tightly, so the cooking temperature was not high enough

| During cooking, do not open the lid of the appliance unnecessarily Close the lid until it clicks Make sure that nothing interferes with the tight closing of the lid of the device and the sealing rubber on the inner lid is not deformed


The bowl and the heating element do not have good contact, so the cooking temperature was not high enough

| The bowl must be installed in the body of the appliance evenly, tightly adhering to the bottom of the heating disc Make sure that there are no foreign objects in the working chamber of the multicooker Keep the heating disc clean
Poor choice of ingredients These ingredients are not suitable for the cooking method you have chosen, or the wrong cooking program has been selected The ingredients are cut too large, the general proportions of

the products are violated Cooking time was not enough

| It is advisable to use proven (adapted for this model of the device) recipes Use recipes you can really trust The selection of ingredients, the method of cutting them, the proportions, the choice of program and cooking time must correspond to the selected recipe
When cooking with steam: there is too little water in the bowl to provide sufficient steam density| Pour water into the bowl in the amount recommended by the recipe When in doubt, check the water level during cooking




When frying

| ****

There is too much vegetable oil in the bowl

| For normal frying, it is enough that the oil covers the bottom of the bowl with a thin layer When deep frying, follow the instructions in the corresponding recipe


Excess moisture in the bowl

| Do not close the lid of the multicooker when frying, unless it is written in the recipe Be sure to defrost and drain water from freshly frozen foods before frying


Boiling off the broth when cooking products with high acidity

| Some foods require special handling before cooking: washing, sauteing, etc Follow the recommendations of the recipe you have chosen




When baking (the dough has not got baked)

| During the proofing process, the dough stuck to the inner lid and blocked the steam valve| ****

Place less dough in the bowl


There is too much dough in the bowl

| Remove the pastry from the bowl, turn it over and place it back in the bowl, then continue cooking In the future, when baking, lay the dough in a bowl in a smaller volume

THE PRODUCT HAS BEEN DIGESTED



Too small ingredients or cooking time is too long

| Refer to the proven (adapted for this model of the device) recipe The selection of ingredients, the way they are cut, the proportions, the choice of program and cooking time must comply with recommendations
---|---


After cooking, the finished dish was on auto-heating for too long

| Prolonged use of the auto-warm function is undesirable If your device model provides for the preliminary disabling of this function, you can use this feature

WHEN BOILING, THE PRODUCT BOILS OFF



When cooking milk porridge, milk boils away

| The quality and properties of milk may depend on the place and conditions of its production recommend using only UHT milk with a fat content of up to 25%If necessary, milk can be slightly diluted with drinking water
---|---


Ingredients before cooking were not processed or processed incorrectly (poorly washed, etcThe

proportions of ingredients are not observed or the type of product is incorrectly selected

| Refer to the proven (adapted for this model of the device) recipe The selection of

ingredients, the method of their pre-treatment, the proportions must comply with its recommendations Whole grains, meat, fish and seafood should always be thoroughly rinsed by clean water


Product produces foam

| It is recommended to rinse the product thoroughly, remove the steam valve or cook with the lid open

THE DISH BURNS

The bowl was not cleaned well after the previous cooking The non-stick coating on the bowl is damaged| Before you start cooking, make sure the bowl is well washed and the non-stick coating is not damaged
---|---
The total volume of the product is less than recommended in the recipe| Refer to the proven (adapted for this model of the device) recipe


Too long cooking time

| Shorten the cooking time or follow the instructions of the recipe adapted to this appliance model


When frying: there is no oil in the bowl, food is rarely stirred or turned over

| For normal frying, pour a little vegetable oil into the bowl so that it covers the bottom of the bowl with a thin layer For even frying, the food in the bowl should be stirred occasionally or turned over every 5-7 minutes
When stewing: there is not enough moisture in the bowl| Add more liquid to the bowl During cooking, do not open the appliance lid unnecessarily
When boiling: there is too little liquid in the bowl (the proportions of the ingredients are not respected)| Maintain the correct ratio of liquid to solid ingredients
Baking: The inside of the bowl has not been oiled before cooking| Before laying the dough, grease the bottom and walls of the bowl with butter or vegetable oil (do not pour oil into the bowl!)

THE PRODUCT LOST SHAPE (CUT FORM)

The products were stirred too often| During normal frying, stir the dish no more than every 5-7 minutes
---|---
Too long cooking time| Reduce cooking time, use recipes adapted to this appliance model

THE BAKING TURNED OUT WET

Inappropriate ingredients were used that give excess moisture (juicy vegetables or fruits, frozen berries, sour cream, etc| Choose the ingredients according to the baking recipe Try to use ingredients that contain too much moisture in minimal quantities
---|---


Ready-made pastries have been in the closed appliance for too long

| Try to remove pastries from the appliance as soon as they are cooked If necessary, you can leave the product in the device for a short time with the auto-heating turned on

THE BAKING DID NOT RISE

Eggs with sugar were poorly beaten| ****


Refer to the proven (adapted for this model of the device) recipe The selection of ingredients, the method of their pre-treatment, the proportions must comply with its recommendations

---|---
The dough stood for a long time with baking powder
The flour has not been sifted well or the dough has not been kneaded well
The ingredients are put incorrect

In several models, in the “BRAISE” and “SOUP” programs, if there is a shortage of liquid in the bowl, the system for protecting the device from overheating is activated. In this case, the cooking program stops and the multicooker goes into auto-heating mode.

Recommended cooking time for various steamed foods

Product| Weight, g / Quantity, pcs.| Water volume, ml| Cooking time, min
---|---|---|---
Fillet of pork/beef (cubes 15-2 cm)| 500| 800| 30/40
Lamb fillet (cubes 15-2 cm)| 500| 800| 40
Chicken fillet (cubes 15-2 cm)| 500| 800| 20
Meatballs/cutlets| 500| 800| 25/40
Fish (fillet)| 300| 800| 15
Sea cocktail (fresh frozen)| 300| 800| 5
Manty/khinkali| 5 pcs| 800| 25/30
Potato (cut into 4 pieces)| 500| 800| 20
Carrots (cubed 15-2 cm)| 500| 800| 35
Beets (cut into 4 pieces)| 500| 1500| 90
Vegetables (fresh frozen)| 500| 800| 5
Chicken egg| 5 pcs| 800| 10

Please note that these are general recommendations. Real-time may differ from the recommended values depending on the properties of a particular product, as well as on your taste preferences.

Recommendations for the use of temperature conditions

Working temperature, °С Recommendations for use
35 Proofing dough and preparing vinegar
40 Preparation of yoghurts
45 Leaven
50 Fermentation
55 Making fudge
60 Preparing green tea or baby food
65 Vacuum-packed meat
70 Punch making
75 Pasteurization or preparation of white tea
80 Cooking mulled wine
85 Cooking cottage cheese or dishes that require a long cooking time
90 Preparing red tea
95 Cooking milk porridge
100 Making meringue or jam
105 Aspic cooking
110 Sterilization
115 Making sugar syrup
120 Cooking shank
125 Stew meat cooking
130 Cooking casserole
135 Frying cooked foods to make them crispy
140 Smoked food
145 Baking vegetables and fish (in foil)
150 Roasting meat (in foil)
155 Baking products from yeast dough
160 Roast poultry
165 Roasting steaks
170 Cooking in batter
175 Cooking chicken nuggets
180 French fries cooking

Please also check the attached recipe book.

DEVICE MAINTENANCE
WARNING Make sure that the unit is unplugged and completely cooled down before cleaning!

General rules and guidelines

  • Before using the device for the first time, as well as to remove the smell of food after cooking, we recommend processing in the device for 15 minutes half a lemon in the program «Steam».
  • Do not leave the bowl with water or cooked food in the closed appliance for more than 24 hours. You can store the bowl with the cooked food in the refrigerator and, if necessary, reheat the food in the appliance using the appropriate function.
  • If you do not use the device for a long time, unplug it from the power supply. The cooking chamber, including the heating disk, bowl and removable steam valve must be clean and dry.
  • DO NOT immerse the body of the appliance in water or put it under a stream of water!
  • DO NOT use rough wipes sponges or abrasive pastes when cleaning the unit. Do not use any chemically aggressive or other substances that are not recommended for use with food contact products.
  • Be careful when cleaning the rubber parts: damaging or deforming them can cause the unit to malfunction.

Cleaning the housing
Clean the housing of the product as needed with a soft, damp kitchen cloth or sponge. A mild detergent may be used. To avoid possible water stains and streaks on the cabinet, we recommend wiping the surface dry.

Cleaning the removable inner lid
The removable inner lid and the sealing rubber are recommended to be cleaned after each use of the appliance. Rinse the cover thoroughly under running water; mild detergent may be used. The cleaning procedure is shown in diagram A3.
WARNING Be careful when cleaning the sealing rubber: its deformation will cause the device to malfunction. Cleaning the removable steam valve (diagram A3). Clean the removable steam valve after each use.

  1. Remove the inner lid.

  2. Turn the steam valve counterclockwise and carefully remove it.

  3. Disassemble the steam valve.

  4. Rinse all parts of the steam valve under running water. Dry thoroughly before reassembling.
    WARNING Do not rinse the valve under a strong water pressure. Watch out for small removable parts when cleaning the steam valve.

  5. When reassembling, align the «Closed Lock» symbol on the top of the valve with the «Open Lock» symbol on the end of the lower part and turn the upper part clockwise.

  6. Install the steam valve in the device.

Cleaning the Bowl

  1. The bowl of the appliance should be cleaned after each use. You can clean the bowl by hand, using a soft sponge and dishwashing detergent, or in the dishwasher (according to the recommendations of its manufacturer).
  2. If heavily soiled, pour warm water into the bowl and leave it to soak for a while, then clean it.
  3. Be sure to wipe the outer surface of the bowl dry before installing it in the body of the appliance.

Cleaning the cooking chamber
If you follow the instructions in this manual carefully, the possibility of liquids, food particles, or debris entering the oven cavity is minimal. If significant dirt does occur, clean the surfaces of the oven cavity to prevent malfunction or damage to the appliance.
You can clean the surface of the oven cavity and the casing of the central temperature sensor (located in the middle of the heating disk) with a moistened (not wet!) sponge or cloth. If you use detergent, it is necessary to carefully remove its residues to avoid unwantedodou r during the subsequent cooking. If you get foreign n bodies in the cavity around the central temperature sensor, carefully remove them with tweezers, without pressing on the sensor casing.

STORAGE AND TRANSPORTATION
Before storage and reuse, clean and dry all parts of the appliance completely. Store the device in a dry, ventilated place away from heaters and direct sunlight. During transportation and storage, it is forbidden to expose the device to mechanical stress, which can lead to damage to the device and/or violation of the integrity of the package. Keep the packaging of the device away from water and other liquids.

BEFORE CONTACTING THE SERVICE CENTER

Fault Possible causes Remedy

A system error message appears on the display:

E– (first bowl), –E (second bowl)

| ****


System error, possible device overheating

| Do not turn on the device with an empty bowl! Unplug the appliance, open the lid and let it cool down for 10-15 minutes, then continue cooking


A system error message appears on the display: E6

| ****

The bowl is not installed in the housing of the device

| Do not turn on the appliance without the bowl inside Unplug the appliance from the mains, open the lid and let it cool down for 10-15 minutes, then continue cooking


The device does not turn on

| The device is not connected to the mainsThe electrical outlet is defective|


Make sure that the unit is plugged into a working electrical outlet

or there is no current in the power grid





The dish takes too long to cook

| A foreign object or particles (debris, grits, food scraps) has gotten between the bowl and the heating element| Disconnect the unit from the power supply and allow it to cool down Remove any foreign object or particles
The bowl in the body of the device is installed unevenly The heating disk is very dirty| Install the bowl evenly, with no tiltingDisconnect the appliance from
The heating disk is very dirty| the power supply and let it cool down Clean the heating disk





During cooking, steam comes out from under the lid of the device

| ****




The junction between the bowl and the lid of the appliance is leaking

| The bowl is unevenly positioned in the body of the device| Install the bowl evenly, with no tilting
The lid is not closed tightly or a foreign object has fallen under the lid| Check for foreign objects (debris, grains, pieces of food) between the lid and the body of the appliance, remove them Close the lid as far as it will go
The sealing rubber on the cover is badly soiled, deformed or damaged| Check the condition of the sealing rubber on the inner lid of the instrument It may need to be replaced


A system error message appeared on the display: E7

| During the Fry program, the lower temperature sensor does not reach 160 degrees within 15 minutes

The program is not used for its intended purpose, for example, to heat water

| ****

Choose the right cooking program Use the programs as intended

CAUTION! The reason for the incorrect operation of the device may be a low or unstable voltage in the electrical network. In this case, it is recommended to use voltage stabilizers. If the problem persists, contact an authorized service centre.

CORRECT DISPOSAL OF THIS PRODUCT
This marking indicates that this product should not be disposed of with other household wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Warranty conditions
The plant guarantees the normal operation of the product within 12 months from the date of the sale, provided that the consumer complies with the rules of operation and care provided by this Manual. The service life of the product is 5 years. To avoid any misunderstanding we kindly ask you to carefully study the Owner’s Manual, the terms of warranty, and check the correctness of filling out the Warranty Card. The Warranty Card is valid only if the following information is correctly stated: the model and serial number of the product, date of sale, clear seals of the company seller, and signature of the buyer. The model and serial number of the product must correspond to those specified in the Warranty Card.

If these terms are violated, and if the information specified in the Warranty Card is changed, erased or rewritten, the Warranty Card is considered invalid. Setup and installation (assembly, connection, etc.) of the appliance are described in the attached documentation; they can be carried out by the user, and by specialists having the necessary qualifications sent by USC or selling companies (on a paid basis). In this case, the person (the institution) installing the appliance shall be responsible for the correctness and quality of installation (setup). Please pay attention to the importance of the correct installation of the appliance, both for its reliable operation and for obtaining warranty and free service. Require the installation specialist to enter all the necessary information about the installation in the Warranty Card.

In case of failure of the appliance during the warranty period by the fault of the manufacturer, the owner is entitled to free warranty repair upon presentation of the correctly filled Warranty Card together with the appliance in the factory configuration packed in the original packaging to the warranty workshop or the place of its purchase. Satisfaction of the customer’s claim due to the fault of the manufacturer shall be made by the law «On Protection of Consumers’ Rights». In the case of warranty repair, the warranty period shall be extended for the period of repair and shipment.

WARRANTY CARD
Dear Buyer! Congratulations on your purchase of the ARDESTO brand appliance, which was designed and manufactured by the highest quality standards, we thank you for choosing this particular instrument. We ask you to keep the coupon during the warranty period. When purchasing a product requires a full warranty card.

  1. Warranty service is carried out only if there is a correctly and filled original warranty card, which indicates: the product model, date of sale, serial number, warranty service period, and the seller’s seal. *
  2. The service life of household appliances is 5 years.
  3. The product is intended for consumer use. When using the product in commercial activities, the seller/manufacturer does not bear warranty obligations, and after-sales service is performed on a paid basis.
  4. Warranty repair is carried out within the period specified in the warranty card for the product in an authorized service centre on the conditions and terms determined by applicable law.
  5. The product is withdrawn from the warranty in case of violation by the consumer of the operating rules outlined in the instruction manual.
  6. The product is removed from warranty service in the following cases:
    • misuse and non-consumer use;
    • mechanical damage;
    • damage caused by the ingress of foreign objects, substances, liquids, and insects;
    • damage caused by natural disasters (rain, wind, lightning, etc.), fire, domestic factors (excessive humidity, dust, aggressive environment, etc.)
    • damage caused by non-compliance of power and cable network parameters with state standards and other similar factors;
    • when operating equipment in the power supply network with a missing single ground loop;
    • in case of violation of seals installed on the product; lack of serial number of the device, or inability to identify it.
  7. The warranty does not cover consumables and accessories, as well as filters, shelves, drawers stands and other containers for storing products.
  8. The warranty period is 12 months from the date of sale. Tear-off maintenance tickets are provided by an authorized service centre. The completeness of the product is checked. I have read the terms of the warranty service, no complaints. Customer Signature_

References

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