Shark EURO-PRO SC410 Series Professional Steam Cleaner FAQs
- June 9, 2024
- Shark
Table of Contents
Shark EURO-PRO SC410 Series Professional Steam Cleaner FAQs
FAQs
STEAM CLEANER – I HAVE OPENED THE BOX AND IT SEEMS THAT THE ANGLE ADAPTER IS MISSING?****
Applicable on SC410 —
Step 1 – Check box thoroughly as the adaptor is a small piece that can
easily be hidden in the box.
Step 2 – Please locate the Rectangular Floor /Carpet Brush. Is there an
attachment that looks like a “neck” protruding from the top of the brush?
Step 3 – If the brush has a “neck”, please turn the “neck” 180 degrees so
that the top of the “neck” is facing downward
Step 4 – Pull the “neck” from the Rectangular Carpet/Floor Brush
Step 5 – The “neck“should be successfully removed off of the Rectangular
Carpet/Floor Brush
Step 6 – This “neck” IS the angle adapter. The angle adapter is inserted
into the Rectangular Floor/Brush Attachment for shipping purposes. The angle
adapter is to be used only with the Rectangular Floor/Carpet Brush and the
Triangular Brush.
STEAM CLEANER – I HAVE REMOVED THE ANGLE ADAPTER FROM THE RECTANGULAR FLOOR AND CARPET ATTACHMENT AND THERE APPEARS TO BE A GEL OR “VASELINE” TYPE SUBSTANCE ON IT. IS THIS NORMAL?
Applicable on SC410 — Yes. Lubricant is applied on the part before shipping for easy insertion and removal.
STEAM CLEANER – CAN THE UNIT BE USED ON VARNISHED WOOD?****
Applicable on SC410 — Yes. However, wood can be bleached by the effects of the steam. Always test the suitability of using then steam cleaner on a varnished wood surface by carrying out a preliminary test on hidden areas first. Move quickly to avoid heat or moisture build up. Use one’s better judgement.
STEAM CLEANER – HOW CAN WOOD, VINYL AND MARBLE FLOORS BE CLEANED?****
Applicable on SC410 — Use the large brush with a terry cloth attached. Move the brush across the floor as if mopping. When the towel is soiled, turn towel or replace with clean towel.
STEAM CLEANER – CAN THE UNIT BE USED ON GLOSSY LEATHER?****
Applicable on SC410 — It is NOT recommended on glossy leather.
STEAM CLEANER – CAN THE UNIT BE USED ON SHINY PLASTIC MATERIALS?****
Applicable on SC410 — Yes. However, plastic surfaces can be bleached by the effects of the steam. Always test the suitability of using the steam cleaner on a varnished wood surface by carrying out a preliminary test on hidden areas first. Move quickly to avoid heat or moisture build up. Use one’s better judgement.
STEAM CLEANER – CAN THE UNIT BE USED TO STRIP WAX, CLEAN WAXED FLOORS, VINYL FLOORS AND TILE FLOORS?****
Applicable on SC410 — Yes. See page 13 of owner’s manual for instructions and details.
STEAM CLEANER – HOW CAN CARPETS BE CLEANED USING THIS UNIT?****
Applicable on SC410 — See page 13 of owner’s manual for instruction and details.
STEAM CLEANER – HOW CAN UPHOLSTERY AND FINE FABRICS BE CLEANED WITH THIS UNIT AND WHAT ATTACHMENT IS RECOMMENDED?****
Applicable on SC410 — The triangle brush is recommended for the cleaning of upholstery, clothing and fine fabrics. However, the unit does not include a Triangular Brush. A Triangular Brush can be purchased through Customer Service for $12.95 + shipping and handling.
STEAM CLEANER – CAN WALLS BE CLEANED WITH UNIT AND IF YES, WHAT ATTACHMENT IS RECOMMENDED?****
Applicable on SC410 — Yes. The triangle brush is the recommended attachment to use. However, the unit does not include a Triangular Brush. A Triangular Brush can be purchased through Customer Service for $12.95 + shipping and handling
STEAM CLEANER — CAN THIS UNIT BE USED TO REMOVE WALL PAPER?****
Applicable on SC410 — Yes
STEAM CLEANER — WHAT ATTACHMENT IS RECOMMENDED TO CLEAN GROUT BETWEEN TILES?****
Applicable on SC410– The Small Detail cleaning brush attached to the Detail Cleaning Attachment is recommended
STEAM CLEANER – CAN HOUSEHOLD DETERGENTS BE USED ON FLOOR SURFACES SUCH AS BATHROOM AND KITCHEN TILES ALONG WITH THE UNIT AND CAN IT HARM THE SURFACE?
Applicable on SC410 — Some mild household detergents can be used as a cleaning aid along with the steam from the vapor steam cleaner. If in doubt, speak to a floor care specialist .
STEAM CLEANER – DOES THE STEAM REDUCE THE AMOUNT OF GERMS, MOULD AND MILDEW ON HARD NON- POROUS SURFACES?****
Applicable on SC410 — Yes. Regularly sanitizing hard surfaces in the home can reduce bacteria and odours, including kitchen appliances.
STEAM CLEANER – DOES THE STEAM DISSOLVE DIRT ON WINDOWS AND MIRRORS?****
Applicable on SC410 — Yes. Windows and mirrors will be sparkling clean without using any chemical glass cleaners which often leaves residue.
STEAM CLEANER – CAN SCENTED OIL OR ANY OTHER PRODUCT BE ADDED TO THE WATER IN THE UNIT?****
Applicable on SC410 — NO. Adding anything but water in the unit will cause damage to the unit or the cleaning surface. Water tank to be filled with CLEAN water only.
STEAM CLEANER – CAN THE INTERIOR OF THE UNIT BE CLEANED WITH VINEGAR OR ANY OTHER HOUSEHOLD PRODUCT?****
Applicable on SC410 — NO. Filling the water tank with anything but water will cause damage to the unit or the cleaning surface. Water tank to be filled with CLEAN water only.
Applicable on SC410 — NO. Filling the water tank with anything but water will cause damage to the unit or the cleaning surface. Water tank to be filled with CLEAN water only.
Applicable on SC410 — The yellow indicator light will illuminate when the unit is ready to be used.
STEAM CLEANER – DOES THE YELLOW, READY LIGHT GO OFF AND ON DURING USE?****
Applicable on SC410 — Yes. This is normal as the units temperature and pressure will regulate during use.
STEAM CLEANER – THE RED WARNING INDICATOR LIGHTS UP OCCASIONALLY DURING THE INITIAL TANK HEATING. IS THIS NORMAL?****
Applicable on SC410 — Yes. Depending on the ambient temperature, the red warning light may light up. It is safe to go ahead and vent the hose and start use.
STEAM CLEANER – DOES THE UNIT HAVE CONTINUOUS STEAM FLOW?****
Applicable on SC410 — Yes
STEAM CLEANER – CAN ANY TOWEL BE USED FOR ADDITIONAL SANITIZING?****
Applicable on SC410 — Yes. Fold towels to size 8” x 17”and clip onto Rectangular Floor/Carpet brush. See diagrams on page 8 of owner’s manual for instructions.
STEAM CLEANER – WHAT TYPE OF WATER IS RECOMMENDED FOR THIS UNIT?****
Applicable on SC410 — Although tap water is mentioned in the use and care manual, it recommended that distilled or demineralised water be used. Doing so will lengthen the life expectancy of the unit.
STEAM CLEANER – WHAT IS THE LIFE EXPECTANCY OF THE UNIT?****
Appliccable on SC410 — N/A
STEAM CLEANER – CAN HOT STEAM FROM THE UNIT SHATTER COOL GLASS SURFACES OR MIRRORS?****
Applicable onSC410 — Yes. Thermal shock can shatter glass surfaces. Before steam cleaning these surfaces, carefully warm the surface by directing steam on surface from a distance of no less than 4 to 6 inches.
STEAM CLEANER – DOES THIS UNIT VACUUM DIRT?****
Applicable on SC410 — No. The Vapour Steam Cleaner is strictly an environment friendly cleaner using hot steam to remove dirt and kill bacteria. Dirt is to be wiped away with a cloth or vacuum cleaner when the surface is dry.
STEAM CLEANER – HOW LONG DOES THE SURFACE OF A MATTRESS, UPHOLSTERY OR CARPET TAKE TO COMPLETELY DRY?****
Applicable on SC410 — Allow approximately 20 minutes for surface to dry thoroughly.
STEAM CLEANER – CAN AN EXTENSION CORD BE ATTACHED TO THE POWER CORD OF THE VAPOUR STEAM CLEANER?****
Applicable on SC410 — Yes. Ensure power cord has adequate current carrying capacity, 15 ampere, 14 gage cord.
STEAM CLEANER – CAN THE UNIT BE REFILLED WHILE IT IS IN USE?****
Applicable on SC410 — NO. The Steam Generator Cap must never be opened while in use. Allow the unit to cool down before removing cap. Remove steam generator cap with caution and allow all steam and pressure to release from unit before refilling.
STEAM CLEANER – CAN THE UNIT BE FILLED WITH WARM WATER?****
Applicable on SC410 — Yes. Filling with warm water will reduce the waiting time.