HYUNDAI Ioniq 5 Electric NE1 Platinum Concept Debuts Car Instructions

June 17, 2024
HYUNDAI

HYUNDAI Ioniq 5 Electric NE1 Platinum Concept Debuts Car

HYUNDAI -Ioniq -5 -Electric-NE1 -Platinum- Concept -Debuts-Car-
product

Product Information

Specifications:

  • Model: Ioniq 5 Electric (NE1)
  • Campaign Number: 23-01-067H
  • Date: August 2023
  • Applicable Vehicles: 2022-2023MY IONIQ 5 Electric (NE1)
    vehicles produced from 10/04/2021 – 07/19/2023

Product Usage Instructions

Service Campaign Requirement: Dealers must perform the Service Campaign on all affected vehicles before customer retail delivery and during any maintenance
or repair.

Accessing Vehicle Information:
Access the Vehicle Information screen via WEBDCS to identify open campaigns.

Parts Information:

  • Owner’s Manual Supplement Part Number: PGIOE-U32A QQH (Use only for 2022MY vehicles)

Service Procedure:

  1. For 2022MY Vehicles: Attach the Owner’s Manual Supplement (EPB) leaflet to the Repair Order and provide it to the customer.
  2. Perform the VCU Update in Auto Mode:
    • Check VCU ROM ID before updating the software.
    • Allow the vehicle at least 30 minutes to reach an adequate battery state of charge before ECU update.
    • Reset the control unit after ECU upgrade completion.
  3. Take a screenshot of the ECU update completion screen and upload to STUI.
  4. Perform an All Systems Fault Code search and erase any DTC history from the ECU update.
  5. Start the vehicle in Ready mode to confirm proper operation.

FAQ

Q: Can this service campaign be performed at any service center?
A: No, this service campaign can only be performed at IONIQ-certified dealers.

Q: What vehicles are eligible for this VCU Update?
A: The update is applicable to 2022-2023MY IONIQ 5 Electric (NE1) vehicles produced from 10/04/2021 – 07/19/2023.

SUBJECT :
VCU UPDATE#2 AND OWNER’S MANUAL SUPPLEMENT (CAMPAIGN 9A1)

IMPORTANT
Dealers must perform this Service Campaign on all affected vehicles prior to customer retail delivery and whenever an affected vehicle is in the shop for any maintenance or repair. Access the “Vehicle Information” screen via WEBDCS to identify open campaigns.

Description

This updated Vehicle Control Unit (VCU) software package includes the following:

  • Brake light logic update for regenerative braking.
  • Enhance i-Pedal mode operation.
  • EPB (Electronic Parking Brake) auto engagement when shift into Park/auto disengagement shift out of Park when shifting to D or R while brake pedal is engaged.
  • DTE (Distance to Empty) strategy.
  • Snow road surface performance.
  • Air conditioning performance during AC slow charging.
  • Enhance charging sequence.

An “Owner’s Manual Supplement” leaflet is to be provided to 2022MY vehicle customers to explain the change to the Electronic Parking Brake (EPB) system. (NOTE: 2023MY vehicle Owner’s Manual already contains the EPB supplement content).

Applicable Vehicles (Certain)
2022-2023MY IONIQ 5 Electric (NE1) vehicles produced from 10/04/2021 – 07/19/2023

NOTICE
This service campaign can only be performed at IONIQ certified dealers.

GDS Information

System Event # Description
VCU 1011* NE VCU IMPROVEMENT #2
  • or select the latest available Event # that displays in GDS.

SUBJECT:
VCU UPDATE#2 AND OWNER’S MANUAL SUPPLEMENT (CAMPAIGN 9A1)

Parts Information

HYUNDAI -Ioniq -5 -Electric-NE1 -Platinum- Concept -Debuts-Car-fig-
\(1\)

Warranty Information

MY/MODEL OP CODE OP NAME OP TIME CAUSAL PART NATURE CAUSE
22MY Ioniq 5 Electric (NE1) 30D089R0 VCU UPDATE WITH LEAFLET 0.7 M/H
39751-1XNN1 I11 ZZ3
23MY Ioniq 5 Electric (NE1) 30D089R1 VCU UPDATE (NO LEAFLET) 0.7 M/H
39751-1XNN1 I11 ZZ3
  • NOTE 1: Submit claim on Claim Entry Screen as “Campaign” type.
  • NOTE 2: If a part is found in need of replacement while performing this campaign and the affected part is still under warranty, submit a separate claim using the same repair order. If the affected part is out of warranty, submit a Prior Approval request for goodwill consideration prior to performing the work.
  • NOTE 3: This TSB includes Repair validation photos. Op times include VIN, Mileage and Repair validation photos as outlined in the Digital Documentation Policy.
    Service Procedure:

This TSB includes Repair validation photos. Refer to the latest Warranty Digital Documentation Policy for requirements.

  1. For 22MY Vehicles only: Attach the Owner’s Manual Supplement (EPB) leaflet listed in the Parts Information section on top of the Repair Order. Inform the Service Advisor to explain and provide it to the customer.

  2. Perform the VCU Update in Auto Mode.

    • Use the Auto Mode ID Check to verify the VCU ROM ID before updating the software. WARNING
      GDS Vehicle Battery Voltage:

    • This VCU Update is long, so the 12V battery must be at good charge level (>60%SOC).

    • If the voltage is below 12 volts as per the GDS warning, then select Back and run the vehicle at least 30 minutes to reach an adequate battery state of charge to prevent an ECU Update failure. Cycle the ignition OFF/ON before retrying ECU update again.

Information
GDS ECU Updates must be performed in Auto Mode.

  * If ECU Update starts but then fails in Auto Mode, perform update in Manual Mode to recover.
  * Turn off the ignition for 30 seconds and try Manual Mode recovery.
  * If unsuccessful, re-attempt Manual Mode after disconnecting the cables from the 12V battery terminals and performing cap discharge (connecting bar or heavy wire between “+” to “-“ cables).
  * After the ECU Upgrade process shows 100% complete, cycle the ignition key to OFF for at least 10 seconds to reset the control unit.
  * Take a screenshot of the ECU Update complete screen and upload to STUI.  

Take a screenshot of the ECU Update Complete screen using your particular tablet’s screenshot save method and upload to STUI.

  1. Perform an All Systems Fault Code search and erase the history of the DTC that had incidentally occurred from the ECU update.
  2. Start the vehicle in Ready mode to confirm a proper operation of the vehicle.

ROM ID Table

VEHICLE SYSTEM MY VCU P/No. ROM ID
NE1A-N0-S07-V300
NE1A-N0-SB0-V400
NE1A-N0-SB1-V400
39751-1XNN1 NE1A-N0-SD2-V400 NE1A-N0-SB6-V400
NE1A-N0-SB2-V400
IONIQ5 ELECTRIC (NE1) ****

VCU

| ****

22-23MY

| | NE1A-N0-SB3-V400

NE1A-N0-SB5-V400

|
| NE1A-N2-S17-V300 NE1A-N0-KB0-V200|
| | | | NE1A-N0-KB1-V200|
| | | 39751-1XNN4| NE1A-N0-KD2-V200| NE1A-N0-KB6-V200
| | | | NE1A-N0-KB2-V200|
| | | | NE1A-N0-KB3-V200|
| | | | NE1A-N0-KB5-V200|

Manual Mode Password

MENU PASSWORD
NE1 VCU 39751-1XNN1 7304
NE1 VCU 39751-1XNN4 2222

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