SEELEY INTERNATIONAL PWF40 Braemar Ecostar Powerflue Gas Wall Furnace Owner’s Manual

SEELEY INTERNATIONAL PWF40 Braemar Ecostar Powerflue Gas Wall Furnace

HEATER IDENTIFICATION

• Model No: __
• Serial Number: __
• Installation date: __
• Installer: __
• Installer phone No.: __

This information is to be completed by the installer.

THIS APPLIANCE MUST BE INSTALLED AND SERVICED BY AUTHORISED PERSONNEL ONLY.

IMPORTANT MAINTENANCE (AND WARRANTY) INFORMATION

As with any product that has moving parts or is subject to wear and tear, it is VERY IMPORTANT that you maintain your wall furnace and have it regularly serviced. It is a condition of warranty cover for your wall furnace that you comply with all of the maintenance and service requirements set out in the Owner’s Manual. Compliance with these requirements will prolong the life of your wall furnace. Further, it is also a condition of warranty cover that each item in the Maintenance Schedule at the back of this Owner’s Manual is performed with the frequency indicated, by a qualified, licensed technician, and that the Maintenance Schedule is properly filled out (i.e. names, signature, date, and action taken) when the item is completed.
IMPORTANT MAINTENANCE (AND WARRANTY) INFORMATION ANY FAILURE TO CARRY OUT THE REQUIRED MAINTENANCE AND SERVICING REQUIREMENTS, AND ANY FAILURE TO PROPERLY FILL OUT THE MAINTENANCE SCHEDULE, WILL VOID YOUR WARRANTY.

IMPORTANT SAFETY INFORMATION

THIS Wall furnace MUST BE INSTALLED AND SERVICED BY AUTHORISED PERSONNEL ONLY.

• DO NOT: Operate this appliance before reading the instruction booklet.
• DO NOT: Place articles on or against this appliance.
• DO NOT: Store chemicals or flammable materials on or against this appliance or its flue terminal.
• DO NOT: Spray aerosols in the vicinity of this appliance or its flue terminal while it is operating.
• DO NOT: Operate with panels, covers or guards removed from this appliance
• DO NOT: Modify this appliance.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

IF YOUR HEATER STOPS WORKING

• Warranty and service: 1300 650 644 Sales: 1300 650 141
• Before requesting a service call please run through the simple checks in the
• “Fault Diagnostics” section of this manual.

OPERATING THE HEATER

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure they do not play with the appliance.

HEATER CONTROL PANEL FUNCTIONS

TURNING THE HEATER

ON

| Press the ON/OFF button. The set temperature indicators illuminate red to show the set temperature. If the room temperature is below the set temperature the heater will start. During the start sequence, you may hear the combustion fan, spark, and gas valve opening. A short time after the burner ignites, the room fan will start.
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TURNING THE HEATER

OFF

| Press the ON/OFF button. The set temperature indicators will switch off. The room air fan will continue to run until the heater has cooled sufficiently.
ADJUSTING THE ROOM

TEMPERATURE WITH THE

HEATER

TURNED ON

| Increase set temperature: Press the UP button to increase by 1 step.

Decrease set temperature: Press the DOWN button to decrease by 1 step.

Approximate temperature settings are:

•        Minimum:            16oC

•        Maximum:            28oC

OPERATING THE HEATER

SELECTING/

DESELECTING ECO/BOOST

MODE

| The heater will normally operate in ECO mode.

The e indicator will glow green to show that ECO mode is active.

To exit ECO mode and enter BOOST mode press and hold the DOWN button for 3 seconds. The green e indicator will go out. The heater will operate at BOOST until the room temperature approaches the desired temperature before switching to low.

Press and hold the DOWN button for

3 seconds to enter ECO mode again.

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 |
ACTIVATING

CHILD LOCK

| Press and hold the UP button for 3 seconds. The CHILD LOCK indicator will glow orange to show that the controls are locked. When the CHILD LOCK is active all functions other than OFF are locked. If the heater is turned off while CHILD LOCK is active, the heater cannot be turned back on until you exit CHILD LOCK.

To exit CHILD LOCK press and hold the UP button again for

3 seconds – the orange CHILD LOCK indicator will go out.

CARING FOR YOUR HEATER

Cleaning

• Use a damp cloth to wipe over the front cover and the inlet and outlet louvers.
• DO NOT use solvents or abrasive cleaners as they may damage the surface.

IF YOUR HEATER STOPS WORKING

point is switched on – press the ON/OFF button.
 |
Can’t turn on| •         Check CHILD LOCK is turned off.
 |
The burner does not ignite| •        Check/increase set temperature.

•        Gas turned off at gas meter – if turned off contact installer

or gas supplier.

 |
The room is too slow to heat up| •        Check doors and windows are closed.

•        Check that the heated air outlet is clear, move furniture well

away from the front of the heater (3m).

•        Check/increase set temperature.

FAULT DIAGNOSTICS

Your Braemar Ecostar PowerFlue Wall Furnace uses inbuilt fault diagnosis software to help determine the source of a fault. If the heater detects a fault the heater will turn off and the control panel indicators will flash to indicate the fault code (FC) and the reset action required. Please note this fault code if requesting a service call as this may enable the problem to be fixed over the phone.

• Red indicators flashing show fault code.
• Green indicator flashing – USER CONTROL RESET – press and hold the ON/OFF button until indicators go off. Press the ON/OFF button to turn the heater back on.
• If the fault persists after a USER CONTROL RESET turn power to the heater off at the power outlet for 10 seconds then turn the power back on.
• Orange and green indicator flashing – turn the power to the heater off at the power outlet for 10 seconds then turn the power back on.

If fault persists further assistance can be obtained by contacting Seeley International Service Department. See back page for contact details.

WARRANTY TERMS AND INFORMATION HOW TO REGISTER YOUR PRODUCT WARRANTY (Australia & New Zealand only)

• Please register your warranty online by visiting seeleyinternational.com and selecting the RESIDENTIAL section on the top right-hand side of the screen. Then follow these steps:
• Step 1 Select SUPPORT then REGISTER A PRODUCT FOR WARRANTY
• Step 2 Enter your product serial number and “SUBMIT”
• Step 3 Enter the required information and “SUBMIT”

Alternatively, go to
https://www.seeleyinternational.com/residential/support/register-a-product- for-warranty/ which will take you directly to the product warranty registration page.
Important Note: You need to have the following information to complete your registration:

• your unit model and size
• serial number
• date your system was installed
• name of the dealer you purchased it from

Please complete this section. You will also need to retain your purchase receipt, and if your warranty period was extended by us, your proof of the extension.

• Customer Name:………………………………………………………
• Installation Address:……………………………………………………..
• Country:………………………………………………………………………….
• Suburb:………………………………………………………………………
• Brand:……………………………………………………………………………
• Model:………………………………………………………………………………
• Serial No:……………………………………………………………………..
• Type of Installation: Residential / Non-residential / Commercial
• Date of Installation:……………………………………………………………..
• Installer/Dealer:……………………………………………………………………

PRIVACY NOTICE

Seeley International Pty Ltd ABN 23 054 687 035 will use the personal information you provide us with to provide warranty support for the product you have purchased and to inform you about other products and services. If you choose not to supply us with the information requested, we may be unable to provide you with warranty support. We may also disclose your information to third parties, such as related entities; retailers, distributors, service agents and contractors who are affiliated with us; or marketing or market research companies. If you would prefer not to receive direct marketing communications from us, please follow the instructions to “unsubscribe” which will be included in the direct marketing communications we send you, or contact our Privacy Officer using the details set out below. While we do not currently transfer personal information to recipients who are outside Australia or New Zealand or store personal information outside Australia if we transfer your information to third parties who do so, we will take reasonable steps to ensure that the overseas recipients do not breach the Australian Privacy Principles or if you are a New Zealand customer, the New Zealand Privacy Principles. By registering your warranty, you consent to having your personal information used in this way. Please read our Privacy Policy on our website www.seeleyinternational.com for further explanation of how we collect, use, hold, and disclose personal information, and how you may access and seek correction of your information. It also sets out how you may complain about a breach of the Australian Privacy Principles or if you are a New Zealand customer, a breach of the New Zealand Privacy Principles, and how we will deal with your complaint. You may contact us at Privacy Officer, Seeley International Pty Ltd, 112 O’Sullivan Beach Road, Lonsdale, South Australia 5160.

In this warranty

• We or us means Seeley International Pty Ltd ABN 23 054 687 035, and our contact details are set out at the end of this warranty;
• You mean you, the original end-user purchaser of the Goods;
• Supplier means the authorized distributor or retailer of the Goods that sold you the Goods in Australia or New Zealand;
• Goods means the product, unit, appliance or equipment which was accompanied by this warranty and purchased in Australia for installation and use only in Australia, or purchased in New Zealand for installation and use only in
• New Zealand; and Relevant Warranty Period means the various warranty periods as described in clause 1 and clause 3 below, as appropriate.
• For Australian customers: Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
• You are also entitled to have the Goods repaired or replaced if the Goods fail to be of acceptable quality and the failure does not amount to a major failure.
• In addition to any rights and remedies that You may have under the Australian Consumer Law, the Customer Guarantee Act 1993 (New Zealand) or any other law, subject to the terms of this warranty, We provide the following warranty:

1. If, during the first two (2) years from the date of purchase when the Goods are used (i) for personal, residential household purposes or (ii) in commercial installations for the purpose of keeping people warm, and otherwise for one (1) year for non-domestic heating applications, and during any extended warranty period that may be agreed to in writing by us, the Goods upon examination prove defective by reason of improper workmanship or material, We will repair or replace at our option, the Goods or any part thereof without charge for either parts or labor, during normal working hours. Should we deem in our absolute discretion to replace the Goods, we may substitute any similar good even if it is not on our current price/equipment list. Further, Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the Goods. Where we repair or replace the Goods or any part thereof under this clause 1, the warranty granted under this clause shall apply to the Goods or parts used to effect the repair or replacement, but only for the then remaining portion of the warranty period.

2. The warranty granted under clause 1 applies to all components which form part of the original Braemar gas h e a t e r, but does not cover:

   • fair or normal wear and tear;
   • damage, loss or claims caused by, resulting from, or arising out of any utilities that service or are connected to the Goods, electrical surges, inadequacies, failure, or other problems in or with any electricity, power, water, or gas supply to the Goods;
   • after the first year: (i) the replacement, supply, or servicing of consumable items (including without limitation washers and seals) and (ii) maintenance adjustments to the gas heater (including without limitation gas pressure, ignition, flame sensing, filter, and airflow adjustments); and
   • installation (including without limitation ductwork, fittings, return air filters and other related installation components) which is excluded.
   • batteries (including damage caused by leaking or faulty batteries), cracking or breaking of display screens in controllers, physical damage caused by the user or third parties, and accidental breakage

3. If during the first ten (10) years, the Heat Exchanger or Gas Burner proves defective by reason of improper workmanship or material, We will repair or replace the relevant Parts, or alternatively replace the Goods, at our discretion. The warranty under clause 3 only includes the costs of the Parts or Goods, You will be responsible for any costs of labor. Should we deem in our absolute discretion to replace the Parts or Goods, we may substitute any similar Good or Goods even if it is not on our current price/ equipment list. Further, Parts presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the Goods. Further, refurbished Goods, or alternatively Goods of the same age or condition, may be used to replace the original Goods. Where we repair or replace the Parts (or alternatively replace the Goods) under this clause 3, the warranty granted under this clause shall apply to the Parts used to effect the repair or replacement (or if the Goods were replaced, to the Goods used to effect the replacement) but only for the then remaining portion of the warranty period.

4. We are under no obligation to repair or replace the Goods or Parts under clause 1 or clause 3 if (i) the Goods have not been operated, serviced, and maintained in accordance with the instructions provided in the Owner’s Manual, (ii) any such service or maintenance has not been properly or competently performed, (iii) the Goods have not been installed and commissioned in accordance with the installation instructions, or (iv) the Goods have not been installed and commissioned properly or competently. It is a condition of warranty coverage that each item in the Maintenance Schedule in the Owner’s Manual (if it was published with such a Schedule) is performed with the frequency indicated, by a qualified, licensed technician, and the Maintenance Schedule is properly filled out (ie names, signature, date, and action taken) when the item is completed. Any failure to carry out the required maintenance and servicing requirements, and any failure to properly fill out a Maintenance Schedule in the Owner’s Manual, will void your warranty.

5. The addition of any third-party device, (except where it is required by the installation instructions and complies with those instructions), or the removal or alteration of any Braemar component, or damage due to misuse of the unit, or faulty installation or commissioning will void this warranty.

6. As far as the law permits, We will not be liable for any consequential loss suffered through, or resulting from the non-operation, or ineffective operation of the gas heater. The warranties granted under clause 1 and clause 3 do not cover damage to the gas heater or other loss resulting from acts of God.

7. No other person, company or corporation is authorized to offer or give on our behalf, any other warranty. Nothing in this warranty shall be construed as affecting any rights You may have under all the relevant laws, or Commonwealth or State Legislation (Australia) or New Zealand laws, which give You rights that cannot be modified or excluded by agreement. The benefits conferred are in favor of You and any person deriving title to the Braemar gas heater whilst in its original place of installation.

8. In order to claim under the warranties granted under clause 1 or clause 3 You must:

   • contact us within the relevant Warranty Period. Australia: 1300 650 644 New Zealand: 0800 589 151 OR
   • log a warranty claim at our website www.seeleyinternational.com within the Relevant Warranty Period. AND
   • make available for inspection by the Seeley International service agent who will come to the location of the Goods (or send to us at the address below) and within the Relevant Warranty Period: (i) the legible and unmodified original proof of purchase, which clearly indicates the name and address of the original retailer, the date and place of purchase, the product name or other product serial number, (ii) all of your records of all service and maintenance carried out to the Goods, plus the maintenance Schedule in the Owner’s Manual (if it was published with such a Schedule) (iii) a copy of the completed Warranty Information page in this warranty, and (iv) if an extended warranty period was agreed to in writing by us, then the relevant document provided by us confirming that extended warranty period. (If you choose to send the documents described in (i) to (iv) to us, then there is an additional requirement: they must be accompanied by a cover letter that states your name and address, daytime telephone number, the address at which the Goods are installed, and the model and serial number of the Goods.)

9. The warranty granted in clause 1 covers the costs of parts and labor and the warranty granted in clause 3 covers the costs of parts within the Relevant Warranty Period but in both cases, You will be responsible for :
   (a) The cost of travel incurred for a Seeley International service agent to get to and from the location of the Goods if the Goods is either: (i) outside the metropolitan areas of the capital cities; or (ii) more than 35 kilometers from an authorized Seeley International branch or service representative;
   (b) Any costs for additional labor or equipment associated with gaining acceptable and safe service access to the Goods installed in restricted, high or unsafe locations, and/or the removal and replacement of any barrier, walls, floors, roofs, fences, etc.; and
   (c) Any costs incurred by the Seeley International service agent in gaining access to the Goods which is necessary to comply with any safety or workplace safety requirements and/or any other relevant regulations. For the avoidance of doubt, the reference to any costs incurred also includes the costs of any necessary site inductions.

10. We are not responsible in any way for any failure and/or inadequate performance of the Goods which arises from or is connected to the use in the Goods of non-genuine spare parts. We strongly recommend that only spare parts supplied or approved by us are used in the Goods.

11. We, our employees, and our Executive are not responsible for the installation of the Goods and expressly disclaim all liability resulting from incorrect installations or installations that do not conform to local electrical codes, local plumbing codes, Occupational Health and Safety requirements, and by-laws which are legislated or in effect at the time of installation.

12. This warranty is only valid and enforceable in Australia and New Zealand. (For New Zealand, this warranty only applies to goods that We supply specifically for distribution and sale in New Zealand.)

Note: It is important that the safety and privacy of our service technicians is protected at all times. Accordingly, We and our Seeley International service agents reserve the right to refuse service if (i) safety and accessibility to the unit cannot be guaranteed or (ii) the owner of the unit, the occupant of the site where the Goods are located, or any other third party seeks to take photographs or make a video or audio recording, of the service technician(s) while they are on the site or carrying out service to the unit. If a service technician attends the site but subsequently leaves for any of these reasons then a service charge will be made for the call which charge shall be a debt immediately due and payable by the person or entity that has made the claim under this Warranty.

If a service call reveals no warranty fault found with the gas heater, a charge will be made for the call. Our liability under this warranty is limited to the extent permitted by law. That is, to the extent that it is fair and reasonable if the Goods are not of a kind ordinarily acquired for personal, domestic or household use or consumption, your remedies associated with any failure or defect of the Product will be limited to:

• the replacement of the Goods or the supply of equivalent goods;
• the repair of the Goods;
• the payment of the cost of replacing the Goods or of acquiring equivalent goods; or
• the payment of the cost of having the Goods repaired and subject to the terms and conditions included in this warranty.

You can register your warranty with us on our website. See the instructions on page 5.

Service Department

• Seeley International Pty Ltd
• 112 O’Sullivan Beach Road
• Lonsdale, South Australia 5160
• Customer service center 1300 650 644 (Australia) 0800 589 151 (New Zealand)
• Website: www.seeleyinternational.com.

MAINTENANCE AND WARRANTY INFORMATION

It is a condition of your warranty cover that the items in the Maintenance Schedule below are checked (and action taken as required) every two (2) years after the date of installation by a qualified, licensed technician, and that the Schedule is properly filled out (ie names, signature, date, and action taken). Even after the warranty period expires, please continue to have the product maintained every two years as per the items in the Schedule. This will help to prolong the life of the product and keep it running efficiently.

Maintenance Schedule

Name of technician and company

(Print)

|  |  |  |  |
Signature of Technician|  |  |  |  |
Date of Attendance|  |  |  |  |
Cabinet and components
Cabinet|  |  |  |  |
Heat exchanger|  |  |  |  |
Electrical connections|  |  |  |  |
Combustion air inlet louvers|  |  |  |  |
General installation
Rear register|  |  |  |  |
Flue system, cowl|  |  |  |  |
Electrical
Electrical wiring|  |  |  |  |
Room fan motor/impellor|  |  |  |  |
PCBs and ignition module|  |  |  |  |
Pressure switch/s and hoses|  |  |  |  |
Combustion fan suction pressure|  |  |  |  |
Gas, burners, ignition
Burners and injectors|  |  |  |  |
Ignition electrode|  |  |  |  |
Flame sense electrode|  |  |  |  |
Operation
Start-up and run sequence|  |  |  |  |
Control operation|  |  |  |  |
Cross-lighting|  |  |  |  |
Gas inlet pressure|  |  |  |  |
Gas test point pressure                                          High|  |  | |  |
Gas test point pressure                                            Low|  |  | |  |

Action taken key

• = Inspected and working correctly no action required
• C = Cleaning of part
• A = Adjustment of part
• R = Replaced part

Warranty Service

• Australia: 1300 650 644
• seeleyinternational.com.

To owner/user: please note that as explained in the warranty information, installation is not covered by the warranty (for example, electrical and gas connections to the wall furnace). However, we still require that you have these things checked because they can affect the performance (and/or safety) of the heater. This is why we have included them in the Maintenance Schedule. Further, routine maintenance may be required more frequently in non-domestic applications or when operating in adverse environmental situations. It is your obligation to ensure that you comply with these requirements.

• WHEN YOUR PRODUCT REQUIRES SERVICING, PLEASE QUOTE THE SERIAL NUMBER AND MODEL NUMBER
• PLACE SERIAL No/MODEL No LABEL HERE

Warranty (Australia & New Zealand only)

• To register your warranty, go to:
• https://www.seeleyinternational.com/residential/support/register-a-product-for-warranty/.

MANUFACTURED BY: SEELEY INTERNATIONAL PTY LTD

• 77 NORTH ST, ALBURY NSW 2640, AUSTRALIA
• It is the policy of Seeley International to introduce continual product improvement.
• Accordingly, specifications are subject to change without notice.
  Please consult with your dealer to confirm the specifications of the model selected. seeleyinternational.com.

References

• Seeley International - World Leading Air Conditioners
• Seeley International - World Leading Air Conditioners
• Register a Product for Warranty - Seeley International

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