MVP GROUP OCM-1000AH Commercial Ice Makers Instruction Manual

MVP GROUP OCM-1000AH Commercial Ice Makers

Product Information

Specifications

• Model: OCM-350, OCM-500, OCM-1000

Product Information

Commercial ice makers are designed to produce ice efficiently and safely. The equipment offers various features and functions to meet your ice production needs. It is important to read this manual thoroughly before using the ice machine to ensure proper operation.

Safety Information
Before operating the ice machine, it is crucial to understand the safety symbols and precautions provided in this manual. The safety alert symbol is used to indicate potential hazards that can cause harm or injury. All safety messages will be marked with the safety alert symbol and either the word “DANGER” or “WARNING”. Please follow all safety instructions in this manual to prevent personal injury, property damage, or death.

Warning Information

• Keep the machine upright for a minimum of 24 hours before plugging it in to allow the lubricant to settle. Failure to do so may result in compressor damage.
• Ensure a minimum clearance of 15mm around the ice maker and install it on a flat surface capable of supporting the weight of the machine when loaded with ice and water.
• Avoid storing flammable objects or liquids near the ice machine.
• Do not use high-pressure water cleaning devices to clean the ice machine.
• Avoid installing the ice machine in damp locations as it may cause electric shock or fire due to deteriorated insulation on electrical parts.

Danger Information

• The ice machine may contain flammable refrigerant R-290, which poses a risk of fire or explosion. Contact your local authority for safe disposal of the product. Check the nameplate on the rear panel to identify the type of refrigerant used.
• Only certified and properly trained refrigeration technicians who are licensed and insured should perform installation, replacement, or service procedures on the ice machine to minimize the risk of ignition.
• Do not use mechanical devices to defrost the machine or puncture the cooling tube, as it can lead to fire or explosion.

Operating Instructions
Follow these instructions to operate the commercial ice maker:

1. Ensure the ice machine is placed on a flat surface with sufficient clearance around it.
2. Connect the ice machine to a suitable power source.
3. Allow the machine to stabilize for 24 hours before use.
4. Add water to the designated water inlet.
5. Set the desired ice production settings using the control panel.
6. The ice machine will start producing ice according to the set settings.
7. Regularly clean and maintain the ice machine as per the maintenance instructions provided in this manual.

Troubleshooting
If you encounter any issues with the ice machine, refer to the troubleshooting section in this manual for assistance. Additionally, a wiring diagram is provided for advanced troubleshooting and repair.

FAQ

• Q: Can I use high-pressure water cleaning devices to clean the ice machine?
  A: No, it is not recommended to use high-pressure water cleaning devices as it may damage the ice machine. Please refer to the cleaning instructions in the maintenance section for proper cleaning methods.

• Q: Can I install the ice machine in a damp location?
  A: No, it is not advisable to install the ice machine in a damp location as it may cause electric shock or fire due to deteriorated insulation on electrical parts.

Safety information

Before using your ice machine, please read this manual thoroughly to ensure that you know how to operate the features and functions that the equipment offers safely and efficiently.

Important safety symbols and precautions:
Please read and always follow all safety instructions in this manual.

• This is the safety alert symbol.
• This symbol alerts you to potential hazards that can kill or hurt you and others.
• All safety messages will follow the safety alert symbol and either the word “ DANGER“ or “WARNING”
• DANGER: Hazard or unsafe practices that may result in severe personal injury, property damage or death.
• WARNING: Hazard or unsafe practices that may result in severe personal injury, property damage or death.

The warning signs are here to prevent injury to you and others, please follow them explicitly. After reading this manual, keep it in a safe place for further reference.

Warning information

1. Read this instruction carefully before operating, installing, or maintaining. Failure to follow instructions can cause personal injury, and property damage, injury or death.
2. This ice machine is intended for indoor use only, do not install or operate this ice machine in outdoor areas.
3. Installation, repairs or maintenance must be performed by certificated and properly trained technicians.
4. At least three persons are required to lift the ice machine, or it is recommended that a lifting device is used to avoid injury.
5. When moving this ice machine, please keep the unit upright with an inclination not exceeding 45°degrees. Do not invert the unit or lay it down horizontally.
6. In order to keep the lubricant be fully precipitated before start-up, please keep the machine upright for a minimum of 24 hours before plugging, otherwise, the compressor may be damaged.
7. Allow sufficient space (minimum clearance of 15mm) around the ice maker and install it on a flat surface to support the full weight of the ice machine when loaded with ice and water.
8. Do not keep any flammable objects or liquids in or near the ice machine.
9. Do not use high-pressure water cleaning devices to clean the ice machine.
10. Do not install the ice machine in a damp location where it may come in contact. Deteriorated insulation on electrical parts may cause an electric shock or fire.
11. In order to keep the lubricant be fully precipitated before start-up, please keep the machine upright for a minimum of 24 hours before plugging, otherwise compressor may be damaged.

Danger information

1. The ice machine may contain flammable refrigerant R-290 that risks of fire, and explosion, contact your local authority in regard to the safe disposal of this product. Please check the nameplate on the rear panel of machine to identify the type of refrigerants to confirm the refrigerant type.

2. To minimize the risk of ignition due to improper installation, replacement part or service procedures, only certified and properly trained refrigeration technicians are licensed and insured to repair these ice machines.
   Risk of fire or explosion! Do not use mechanical devices to defrost the machine, do not puncture the cooling tube.

3. Do not operate the ice machine if there are any unauthorized changes to the original manufacturer specifications; or if the ice machine has been misused, abused or neglected.

4. All replacement parts must be Original Equipment Manufacturer (OEM) and obtained from the equipment manufacturer (MVP Group).

5. Due to potential safety hazard risk, make sure that the power plug is not bent, or damaged, and never use any power extension cord sets.

Installation information

Unpacking

• Carefully remove all shipping materials such as wrapping, tape, and packing. If any is left in the ice head and ice bin, it will cause the ice machine to work improperly. (Make sure the packing is in good condition before unpacking.)
• After removing all the packing materials, make sure the machine, bin, and all components are in good condition. If in any doubt, do not install or connect the ice machine and must report to your supplier immediately.
• Put the ice bin on the floor and screw the four adjustable feet of the attachment into the bin completely for leveling. A level should be used to check if the machine is perfectly level. Then place the ice head onto the top of the ice bin.

Water supply and ambient temperature

1. The water used for the ice machine must be in accordance with local drinking water quality standards. We recommend the installation of an incline water filter to the ice machine, this will reduce limescale build-up, improve efficiency and extend the overall lifespan of the machine.
2. Water supply pressure should be between 0.2psi and 0.8psi. If the pressure exceeds 0.8psi, a pressure-reducing level must be used.
3. Water inlet temperature should be between 40⁰F and 77⁰F (5⁰C and 25⁰C). Any faults due to low or high water pressure and temperature are not covered under this warranty.
4. The ice maker drain is of gravity flow, make sure the unit is installed above the height of the drain connector, and make sure the hose is not bent to allow for proper easy drainage.
5. Attach one end of the water inlet hose to the rear of the ice machine, and attach the other end of the hose to the water supply. It is advisable to have a stop valve close to the ice machine.
6. Check both connector washers for proper fit.
7. Put the flexible drain hose on the drain connector at the rear of the machine and secure it with the clip provided. The drain pipe can be cut to length to allow the drain connection to have a slight fall if necessary.
8. It is recommended that water supply and drain lines be insulated to prevent condensation.
9. The ambient temperature for the ice machine operation should be between 40⁰F – 104⁰F (5⁰C – 40°C).

Inlet water temperature| Water pressure| The internal diameter of the water inlet pipe| Drain pipe
---|---|---|---
40⁰ – 90⁰ F.| 0.2psi~0.8psi| Internal diameter ¾” connector| Internal diameter ¾” connector

Electrical

1. The ice machine must be plugged into an independent power source or an electrical socket of voltage and frequency specified. Electrical rating information can be found on the nameplate of the machine. Do not operate this machine above or below the voltage specified on the machine nameplate; otherwise, you shall void the manufacturer’s warranty.

   • Warning
     All electrical connections must conform to local regulations and be carried out by a qualified installer/engineer.

   • Warning
     If the power supply is damaged, do not install or operate the ice machine until the cable has been replaced by an authorized service partner or a qualified electrician.

2. Due to potential safety hazards, this ice machine is not recommended for use with a power extension cords.

3. This ice machine must be connected to the stability power, The maximum accept range of the voltage fluctuation is +10%, -5% than the rated voltage.

   • Warning
     If the ice machine is turned off, please wait for at least 3 minutes before restarting to prevent damage to the compressor.

4. Electric Specification

Pre-start up checklist

1. Has the unit been connected to the proper water supply and no leaks?
2. Has the unit been connected to a drain and no leaks?
3. Has the unit connected to the proper electrical supply?
4. Has the unit been leveled?
5. Have all packing materials been removed from the ice machine?
6. Is there proper ventilation around all sides of the ice machine?
7. Has the unit been correctly grounded?
8. Is the water to ice maker turned on?
9. Is the power to the ice maker switched on?
10. Is the unit located in ambient temperature between 40⁰F and 104⁰F?
11. Is the water temperature between 40⁰F and 90⁰F?
12. Has the user been fully trained in the operation of the ice machine?

Operating instruction

Your ice machine features a touch control to operate the controls, please lightly tap the control button with your fingertip. The control panel also features an easy read display which showing the status of the ice machine all times.

Digital & indicator display and controller

Display| Per Ice making cycle time / Water clean on / Error code / Delay time of resume ice production / Water inlet / Panel

locked / Standby status

---|---
Indicators| Start & Standby / Set / Water clean / Ice making / Ice harvest

/ Ice bin full / Error code/waterless / Up / Down

Button| Start & standby / Set / Water clean / Up / Down

Warning
After turning off your ice maker, please wait at least 3 minutes before restarting to avoid any damage to the compressor.

Note:
If a “.” appeared on the button right corner of the display window, the ice machine was under locked status.

• Note: The ice machine will auto-lock if no tap or operation in 30 seconds.
• Unlock: Tap the “power” key for 3 seconds to unlock the control panel before pressing the desired button.

Ice production

• Tap the start/standby button for 3 seconds to start ice-making, The button will illuminate green and the ice-making indicator will illuminate green, ice-making time will be displayed in the digital window.
• The water inlet valve, compressor & water pump will start and operate step by step to cool the evaporator to begin to make ice.
  • Note: the ice machine will automatically execute the ice-making cycles after plugging and powering up the unit.
  • Note: The display window will appear “Co” while the water inlet is filled by the water valve
  • Note: During the ice-making cycle, press the set button for 5 seconds, the ice machine will set the harvest cycle immediately.

Ice harvest
Once the ice production cycle has been completed, the machine will switch to the ice harvest cycle, the ice harvest indicator will illuminate blue, then the water pump will stop, and the hot gas bypass valve will energize to release ice from the evaporator. Once the ice harvest cycle has been completed, the hot gas bypass valve will turn off and the ice harvest indicator will be off.

If the ice bin is not full, the next ice-making cycle will begin until the ice bin is full.

Standby
To stop the ice production cycle tap the start/standby button, the ice machine will return to its standby status, the display window will show “ Off” and the lamp will flash.

If the ice machine has completed the program of “countdown time of delay of resume ice production”, tap the start/standby button to revert from the other program to standby mode, the display window will show the countdown time, set button will illuminate in white and lamp will flash.

Note:
Tap the start/standby button to turn off the power of the ice machine. The ice machine must be unplugged and disconnected from the main electrical circuit before any service or cleaning is undertaken.

Ice full
When the ice bin is full, the ice maker will stop ice production automatically. The ice full indicator lamp will illuminate yellow and the button illuminate in green. “FL” will also be displayed in the digital window.

Water clean

• Tap the clean button for 3 seconds to start a water cleaning cycle, the clean indicator will illuminate white, and “CN” will be displayed in the digital window. Once the cleaning cycle has finished, the ice maker will revert to its standby mode.
• Alternately, Press the button for 3 seconds again or tap press button during the water cleaning cycle, the cycle will be finished and return to its standby mode or countdown mode immediately.

Note:
When first starting the ice maker, the system will rinse itself before making any ice. The rinsing process takes about 5 minutes.

How to set the delay and resume ice production

• The delay is a key feature that allows the operator to set a 0-24 24-hour delay in ice production. This makes it possible to better manage ice production and lower costs. After the set delay time has passed, the machine will automatically resume ice production.
• Tap the set button for 3 seconds, the set button will illuminate white and the start/standby button will flash, the countdown time will be displayed in the digital window. You can touch up/down to increase or decrease the countdown time.
• Note: Select ”00” will not execute the delay program.
• After settings have been done, the set button will illuminate white and the start/standby button will flash. The display window will show the countdown time.
• Note: The set button is not able to set up the countdown time of delay to resume ice production during the ice-making cycle.
• Note: If the ice machine is powered off, or disconnected, the countdown time for the duration for the ice maker to start ice making will be cleared.

How to set up ice-making cycle time
Tap the up/down button , the display window will show the time of per ice- making cycle, the time is between 0~45 minutes, default time is 16 minutes which can make maximum ice production.

Note:
The ice machine is only able to set up the time of the making cycle during the ice-making cycle.

Please do not set the ice-making time out of our suggested set times of ice- making in different ambient temperatures, otherwise, this may cause ice machine to malfunction.

Maintenance & Cleaning

Periodic cleaning and proper maintenance will extend the life of your ice machine, ensure maximum efficiency, and deliver better ice to your customers.

• Warning: Disconnect the ice machine from the main electrical and water source before performing any cleaning or any maintenance.
• Warning: Inspection, descaling, and servicing should only be undertaken by a qualified technician.
• Warning: Never clean the ice machine with a pressure washer or by spraying water, and never use any acidic or abrasive detergents.

Exterior cleaning
Always clean the exterior stainless steel surface of the ice machine with a microfiber cloth or a sponge. Make sure cleaning is in the direction of the grain of the stainless steel.

• Warning: Do not use abrasive or metallic products such as steel wool which could cause corrosion of the stainless steel finish.
• Warning: Do not clean plastic components with alcohol or disinfectants as this could cause damage to the plastic components.

Air filter cleaning
The ice machine is equipped with a condenser dust filter to prevent dirt and dust from entering the condenser. The condenser and air filter must be cleaned routinely to ensure the efficient operation of the machine. We recommend this procedure be carried out every 15 days.

Note:
Push down the buckle at the rear panel of the machine to lift out the panel and remove the air filter from the medial side of the rear panel. Clean with a soft brush and vacuum cleaner and replace.

Condenser cleaning
A dirty or clogged condenser will prevent proper airflow. This will lead to reduced efficiency, reduced ice production performance, and an increase in operation temperature which may lead to components failure. We recommend that the condenser be cleaned every six months by a qualified technician. To clean the condenser, disconnect the ice machine from the main electrical. Push down the buckle at the rear panel of the machine and remove out. Remove dirt and dust from the condenser with a soft brush and vacuum cleaner. Reattach the rear panel and reconnect the power to the machine after cleaning.

• Warning: Failure to clean the condenser could cause component failure and will VOID your warranty.
• Warning: Be careful when doing the condenser cleaning as the edges of the condenser and pins are very sharp.

Water distributor, water tank, and float switch cleaning
Minerals, dirt, and limescale that are present in the water during the freezing cycle will build up in the water distributor, water tank, and other areas. Cleaning these parts routinely will help to remove the lime scale build-up and clean.

• We recommend cleaning such parts every three months with a citric acid soda power solution.
• We recommend users implement our water clean program to clean the ice machine every three days.
• Warning: Dirt & limescale build up will reduce the efficiency of the ice machine and could lead to component failure which will VOID your warranty.

Troubleshooting

Before calling for service, review the error code, symptoms, and recommended solution below, if none of the suggested solutions resolve your problem, please contact your local distributor or authorized service company.

Error

code

| Symptom| Possible cause| Solution
---|---|---|---
E1| Ice damper or ice full sensor fault| Ice dislocation| damper| Check ice damper and ice full sensor, replaced if necessary
Ice full defective| sensor
Eb| Poor cooling performance| High         ambient temperature| Wait until the temperature requirement| ambient meets
Poor ventilation| Ensure sufficient clearance for proper air circulation
Shortage of refrigerant, inefficient compressor| of| Check for leaks & recharge refrigerant, replace  compressor  if necessary
Shortage of water| Check or replace water system components of ice machine and water supply.
Water temperature

sensor inoperative

| Check  and

necessary

| replace if
| | or disconnect.|
---|---|---|---
Inefficient

compressor

| Check the compressor,

replace if necessary

E3| Ice     harvest overtime| The solenoid valve is not opening| Check and replace the valve if necessary
Ice-making time set too short (ice too thin)| Make sure the set time of the making cycle complies with the suggested set  time  range  by

manufacturer

Insufficient water or water less in the water tank| See      remedies for the shortage of water
E4| Ambient temperature too high| ambient temperature     too

high

| Wait     until the ambient temperature       meets

requirement

Poor ventilation| Make sure the sufficient

clearance      for      air circulation

Condenser dirty| Clean the condenser
Condenser fan

faulty

| Check the condenser

fan, replace if necessary

E5| Shortage    of Water| Water supply turned off or no water| Make sure the water supply is turned on and good connect.
Water pressure too low or water leak| Make sure the water pressure   is between

0.2psi to 0.8psi

Water inlet valve not opening| Check the water inlet valve, and replace if

necessary

Water tank leak| Check the water tank,

replace if necessary

Water pump fault| Check the pump,

replace if necessary

Leak of water drain valve| Check the valve, replace if necessary
E6| Out    of    the pressure limit| Condenser temperature     too high| Make sure the sufficient clearance for proper air circulation, Check the pressure of refrigeration

system

Blockage of cooling

system

| Check   the   condenser

and clean

Pressure       switch

fault

| Check       the       switch,

replace if necessary

E7| open circuit fail of the condenser

sensor

| Condenser sensor defective| Check    related    parts, and replace if necessary
Connector loss or disconnect
E8| short circuit fault of the condenser

sensor

| Condenser   sensor defective|
---|---|---|---
Connector loss or disconnect
E9| open circuit fault of water temperature| The water temperature sensor defective| Check the water temperature sensor, and replace if necessary
Connector loss or disconnect
EA| short circuit fault of water temperature| The water temperature sensor defective
Connector loss or disconnect

Wiring diagram

Contact Information

USA

• 3560 NW 56th Street Fort Lauderdale, FL 33309
• Tel.: 786.600.4687
• Toll Free: 844.218.8477
• Fax.: 786.661.4100

Canada

• 5659 Royalmount Avenue Montreal, Qc, Canada H4P 2P9
• Tel.: 514.737.9701/ Toll Free: 888.275.4538
• Fax.: 514.342.3854/ Toll Free: 877.453.8832

1. sales@mvpgroupcorp.com.
2. www.mvpgroupcorp.com.

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