IMPECCA RS-1963 18.8 CU FT Side-By-Side Refrigerator User Manual

October 30, 2023
IMPECCA

IMPECCA RS-1963 18.8 CU FT Side-By-Side Refrigerator User Manual
IMPECCA RS-1963 18.8 CU FT Side-By-Side Refrigerator

IMPORTANT SAFETY INSTRUCTIONS

PLEASE SAVE THESE INSTRUCTIONS. YOU MAY NEED THEM IN THE FUTURE.

  1. This refrigerator must be properly installed and located in accordance with the installation instructions in this guide before it is used.
  2. Do not allow children to climb, stand or hang on the shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.
  3. Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other \ appliance.
  4. Keep fingers out of the space between the doors and cabinet. Be careful closing doors when children are in the area.
  5. Unplug the refrigerator before cleaning and making repairs.
  6. We strongly recommend that any servicing be performed by a qualified individual.
  7. Do not leave the refrigerator in extremely cold or warm temperatures.
  8. Do not place the refrigerator near heat sources or open flames.
  9. Clean the refrigerator with a soft, damp cloth. Remove stains with a mild soap. Do not clean the unit with industrial-grade solvents, or abrasive chemicals.
  10. Do not place heavy items on top of the refrigerator.
  11. Never install the refrigerator where there is a lot of moisture or in areas where water can splash.
  12. Do not allow children to hang on the doors; the refrigerator may be tip over and hurt children.
  13. Never eat food that may have spoiled because it was stored too long in the refrigerator or was stored in an out-of-order refrigerator.
  14. Do not use sharp tools inside the refrigerator (such as an ice pick to remove ice) as damage may occur.
  15. When not using it for a long period of time, remove all food from the refrigerator and unplug the unit.
  16. Before connecting the unit to the power source, let it stand upright for approximately 24 hours. This will reduce the possibility of a malfunction in the cooling system due to any handling during shipment.

BEFORE DISCARDING YOUR OLD REFRIGERATOR

Your old refrigerator may have a cooling system that used CFCs (chlorofluorocarbons) or HCFCs (hydrochlorofluorocarbons). CFCs and HCFCs are believed to harm stratospheric ozone if released into the atmosphere. If you are going to throw away your old refrigerator, make sure the refrigerant is removed for proper disposal by a qualified technician. Check with your retailer to find out if they’ll take away and
responsibly dispose of or recycle your old refrigerator.

For more information on Responsible Appliance Disposal see: https://www.epa.gov/rad

CHILD ENTRAPMENT WARNING
Risk of child entrapment. Before you throw away your old refrigerator or freezer:

  1. Take off the doors.
  2. Leave the shelves in place, so that children cannot easily climb inside

DO NOT USE AN EXTENSION CORD WITH THIS APPLIANCE
FOR HOUSEHOLD USE ONLY ——- SAVE THESE INSTRUCTIONS

WARNING! CALIFORNIA RESIDENTS Cancer and Reproductive Harmwww.P65Warnings.ca.gov

GETTING STARTED

Thank you for purchasing this Impecca 18.8 Cubic Foot Refrigerator. Please follow these operating instructions carefully. Keep these instructions in a safe place and consult them as needed.

Note : All images in this instruction manual are for illustration only; the physical appearance and options on your model may vary.

SERIAL AND MODEL NUMBER

Please record your model number and serial number below. You can find the number plate in the upper-left wall inside the refrigerator.

Model Number: RS-1963__
Serial Number: __
Date of Purchase: __

SAFETY NOTICES
This appliance is intended to be used in household and similar applications such as:

  • Staff kitchen areas in shops, offices and other working environments
  • Individual use in hotel rooms and other residential type environments

INSTALLING YOUR APPLIANCE

LOCATION

When selecting a position for your unit, ensure the floor is a flat, level surface and the room is well ventilated. Avoid locating your unit near a heat source, such as an oven, stove-top, boiler, or radiator. Avoid direct sunlight, as it may increase the unit’s electrical consumption.

Extremely cold ambient temperatures may also prevent the unit from operating effectively. This unit is not designed for use in a garage or outdoor installation. Do not place any covering (such as a drape or sheet) on the unit.

When installing the unit, ensure that a minimum of 4 inches of free space is left at both sides and in the rear, and 2 inch at the top of the unit. This will allow cold air to circulate around the refrigerator and improve the efficiency of the cooling process.

The refrigerating system in this refrigerator is a “Frost Free” system. This type of system requires no user intervention (i.e. defrosting) other than selecting required cooling temperatures and the usual care and maintenance.

This unit is a FREE-STANDING INSTALLATION ONLY, and is NOT intended to be built-in. In the final installation location, the unit’s door must be able to open fully and without posing any safety risk.

LEVELING THE UNIT
It is very important to keep the unit level so that the door will close properly and prevent problems that will cause effective cooling to fail. To level the unit, turn the adjustable legs clockwise or counterclockwise to raise or lower the corner.
INSTALLING APPLIANCE

Note: If the unit is not level, the door and magnetic seal alignments will not be covered properly.

Note : By design, doors shut automatically within a 20° opening arc. Install this appliance in an area where the ambient temperature is between 55°F (13°C) and 110°F (43°C).

If the temperature around the appliance is too low or high, cooling ability may be affected.

CLEANING BEFORE USE

Wipe the inside of the unit with a weak solution of baking soda (bicarbonate). Then rinse with warm water using a damp sponge or cloth. Wash the shelves and bins in warm soapy water and dry completely before putting back in the unit. Clean the exterior of the unit with a damp cloth.

GROUNDING INSTRUCTIONS

This appliance must be grounded. The refrigerator must be plugged into its own dedicated 115 Volt electrical outlet. Performance may be affected if the voltage varies by 10% or more. Operating the refrigerator with insufficient power can damage the compressor. Such damage is not covered under your warranty. The power cord of the appliance is equipped with a three-prong grounding plug for your protection against electrical shock hazards. It must be plugged directly into a properly grounded threeprong receptacle. The receptacle must be installed in accordance with local codes and ordinances. Do not use an extension cord or adapter plug. You must make sure all three prongs are in a 3-pronged outlet (see figure).

WARNING : Improper use of the grounding plug can result in a risk of electric shock. Consult a qualified electrician or service person if the grounding instructions are not completely understood, or if doubt exists as to whether the appliance is properly grounded.
Symbol

PRODUCT UNIT DIAGRAM

PRODUCT UNIT DIAGRAM

A Freezer Drawers F Refrigerator Door Bins
B Freezer Drawer Covers
C Freezer Door Bins H Covers for Refrigerator Crisper
D Freezer Shelves I Refrigerator Crisper Bin
E Refrigerator Shelves J Leveling Feet

DOOR REMOVAL

TOOLS NECESSARY
To prepare for removing the door

  1. Ensure the unit is unplugged and empty.
  2. For safety, 2 people should handle the unit during this process.
  3. Rest the unit on something solid so it will not slip. Then, slightly tilt the unit backwards to allow access to hinge covers and hinges.
  4. IMPORTANT Do Not lay the unit flat, this could damage the coolant system.
  5. Save all parts to be reinstalled later.
    Installations

To remove the doors:

  1. Using a Phillips head screwdriver (cross-head screwdriver), unscrew the hinge cover.

  2. Remove cover.

  3. Disconnect the electrical harness.
    Installations Instructions

  4. Unscrew the 3 fasting bolts and remove the top hinge. Lift to remove the door. Place the door on a soft pad.

  5. Repeat steps 1-5 for the other door.
    Installations Instructions

  6. After the appliance is positioned, reverse procedure to reinstall doors.

CONTROLS AND SETTINGS

CONTROLS AND SETTINGS

USING THE CONTROL PANEL

Freezer Temp| Displays the set temperature of the freezer compartment.
Refrigerator Temp| Displays the set temperature of the refrigerator compartment.
Freeze Boost| Activates a faster rate for freezing food in the freezer compartment. Use this feature when load- ing several items into the freezer at one time. Freeze boost automatically deactivates after 50 hours of use.
Vacation Mode| Vacation Mode is an energy saving setting. Set to Vacation Mode to save energy when the unit has few items and is being used little.
Refrigerator| Press the “Refrigerator” button to adjust the temperature of the refrigerator (right side) com- partment.
Freezer| Press the “Freezer” button to adjust the temperature of the freezer (left side) compartment.
Mode| Press the “Mode” button to select running mode.

STORAGE FEATURES

CAUTION
To avoid personal injury or property damage, handle tempered glass shelves carefully. Shelves may break suddenly if nicked, scratched, or exposed to sudden temperature change. Allow the glass shelves to stabilize to room temperature before cleaning. Do not wash in the dishwasher.

GLASS SHELF ADJUSTMENT

Shelves can be easily adjusted to better suit items inside. Before adjusting the shelves, remove all food.

Shelves are supported by side rails. To adjust, lift up on the back of the shelf and pull forward.

Replace the shelf by sliding it on top of the formed rails on the side walls of the cabinet until the rear plastic hooks of the shelf lock into the rear of the cabinet liner.

Glass Shelf

GLASS SHELF ADJUSTMENT

DOOR STORAGE
Convenient door bins and shelves are for frequently used items like jars, bottles, and cans.

Some model door bins can accommodate gallon-sized drink containers, and economy-size jars. Some bins are adjustable to maximize storage space.

The dairy compartment runs slightly warmer than the general food storage compartment to accommodate cheeses, spreads, and butters.

CRISPERS
Crispers provide a small space for slightly higher humidity and are for storing fruits, vegetables, nuts, etc. This crisper does not feature a humidity control slider.

Crisper Drawer
Crisper Drawer

NORMAL OPERATING SOUNDS

UNDERSTANDING THE SOUNDS YOU MAY HEAR

Your new, high-efficiency unit may introduce unfamiliar sounds.

These sounds normally indicate your appliance is operating correctly. Some surfaces on floors, walls, and kitchen cabinets may make sounds more noticeable.

Following is a list of major components in your unit and the sounds they make.

  1. Evaporator — Refrigerant through the evaporator may create a boiling or gurgling sound.
  2. Evaporator Fan — You may hear air being forced through the refrigerator by the evaporator fan.
  3. Defrost Heater — During defrost cycles, water dripping onto the defrost heater may cause a hissing or sizzling sound. After defrosting, a popping sound may occur.
  4. Compressor — Modern, high-efficiency compressors run much faster than in the past. The compressor may have a high-pitched hum or pulsating sound.
  5. Drain Pan (not removable) — You may hear water dripping into the drain pan during the defrost cycle.
  6. Motorized Damper — May produce intermittent humming during operation.

NOTE : Energy efficient foam in your refrigerator is not a sound insulator.

NOTE : During the automatic defrost cycle, a red glow in the back wall vents of your freezer compartment is normal.

CARE AND CLEANING

PROTECTING YOUR INVESTMENT

Keeping your appliance clean maintains appearance and prevents odor build-up. Wipe up any spills immediately and clean the freezer and refrigerator compartments at least twice a year.

When cleaning, take the following precautions:

  • Never use CHLORIDE or cleaners with bleach to clean stainless steel.
  • Do not wash any removable parts in a dishwasher.
  • Always unplug the electrical power cord from the wall outlet before cleaning.
  • Remove adhesive labels by hand. Do not use razor blades or other sharp instruments which can scratch the appliance surface.
  • Do not remove the serial plate.
  • Do not use abrasive cleaners such as window sprays, scouring cleansers, brushes, flammable fluids, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on plastic parts, interior doors, gaskets or cabinet liners.
  • Do not use paper towels, metallic scouring pads, or other abrasive cleaning materials or strong alkaline solutions.

NOTE: If you turn off cooling, lights and other electrical components will continue to have power until you unplug the power cord.

CAUTION

  • Pull the unit straight out to move it. Shifting the un from side to side may damage flooring. Be careful not to move the appliance beyond the plumbing connections.
  • Damp objects stick to cold metal surfaces. Do not touch refrigerator surfaces with wet or damp hands.
  • Sudden temperature changes can cause glass breakag

REPLACING THE LED LIGHT BULB

  1. Unplug the refrigerator.

  2. Wearing gloves, pry off the light cov
    CARE AND CLEANING

  3. Using a Phillips head screwdriver (cross-head screwdriver), remove the screws.
    CARE AND CLEANING

  4. Disconnect the light harness.

  5. Loosen the clips and remove the LED light board. Then install a new LED light board.

  6. Replace the light cover.

  7. Plug in the refrigerator.

  8. Pull down the light box.

CARE & CLEANING TIPS

Part| What To Use| Tips and Precautions
Interior & Door Liners|

  • Soap and water
  • Baking soda and water

| Use 2 Tbsp of baking soda in 1 qt of warm water. Be sure to wring excess water out of sponge or cloth before cleaning around controls, light bulbs or any electrical part.
Door Gaskets|

  • Soap and water

| Wipe gaskets with a clean soft cloth.
Drawers & Bins|

  • Soap and water

| Use a soft cloth to clean drawer runners and tracks.
Glass Shelves|

  • Soap and water
  • Glass cleaner
  • Mild liquid sprays

| Allow glass to warm to room temperature before immersing in warm water.
Exterior|

  • Soap and water
  • Non-abrasive glass cleaner

| Do not use commercial household cleaners containing am- monia, bleach or alcohol. Use a soft cloth to clean.DO NOT use a dry cloth to clean smooth doors.
Exterior   (Stainless   Steel Models Only)|

  • Soap and water
  • Stainless steel cleaner

| Never use CHLORIDE or cleaners with bleach to clean stain- less steel.
Clean stainless steel front and handles with non-abrasive soapy water and a dishcloth. Rinse with clean water and a soft cloth. Use a non-abrasive stainless steel cleaner.
These cleaners can be purchased at most home improvement or major department stores. Always follow the manufactur- er’s instructions. Do not use household cleaners containing ammonia or bleach.
NOTE: Always clean, wipe and dry with the grain to prevent scratching.
Wash the rest of the cabinet with warm water and mild liquid detergent. Rinse well, and wipe dry with a clean soft cloth.
Replacing LED Bulbs|

  • Unplug refrigerator
  • Wear gloves
  • Remove the refrigerator light cover
  • Replace old LED light board
  • Replace light cover
  • Plug in the refrigerator

| CAUTION: Wear gloves when replacing LED boards.

TROUBLESHOOTING

The following simple issues can be handled by the user. Please contact customer support if the issues are not resolved.

PROBLEM POSSIBLE CAUSE SOLUTION

OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close.|

  • Door was closed too hard, causing the other door to open slightly.
  • Refrigerator is not level. It rocks on the floor when moved slight- ly.
  • Refrigerator is touching a wall or cabinet.

|

  • Close both doors gently.
  • Ensure the floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct
  • a sagging or sloping floor.

Drawers are difficult to move.|

  • Food is touching the shelf on top of the drawer.
  • Door track is dirty.

|

  • Remove the top layer of items in the drawer.
  • Ensure the drawer is properly installed on track.
  • Clean drawer, rollers, and track. See Care & Cleaning.

RUNNING OF REFRIGERATOR
Compressor does not run.|

  • Freezer control is set to “OFF” or “0”.
  • Refrigerator is in the defrost cy- cle.
  • Plug at the electrical outlet is disconnected.
  • House fuse blown or tripped circuit breaker.
  • Power outage.

|

  • Set freezer control.
  • This is normal for a fully automatic defrost refrigerator. The defrost cycle occurs periodi- cally, lasting about 30 minutes.
  • Ensure the plug is tightly pushed into the outlet.
  • Check/replace fuse with a 15 amp time-de- lay fuse. Reset circuit breaker.
  • Check house lights. Call the local electric company.

Refrigerator runs too much or too long.

|

  • Room or outside weather is hot.
  • Doors are opened too frequent- ly or too long.
  • Refrigerator/freezer door may be slightly open.
  • Freezer control is set too cold.
  • Refrigerator/freezer gasket is dirty, worn, cracked, or poorly fitted.
  • Condenser is dirty.

|

  • It’s normal for the refrigerator to work longer under these conditions.
  • Warm air entering the refrigerator causes it to run more. Open doors less often.
  • Ensure refrigerator is level. Keep food and contents from blocking the door. See
  • PROBLEM column OPENING/CLOSING
  • OF DOORS/DRAWERS.
  • Set Refrigerator control to warmer setting until refrigerator temperature is satisfactory. Allow 24 hours for
  • temperature to stabilize.
  • Clean or change gasket. Leaks in door seal will cause refrigerator to run longer in order to maintain desired temperatures.
  • Clean condenser. See Care & Cleaning.

Compressor goes off and on frequently.|

  • Thermostat keeps the refrigera- tor at a constant temperature.

|

  • This is normal. Refrigerator goes on and off to keep temperature constant.

DIGITAL TEMPERATURE DISPLAY

Digital temperature dis- plays are flashing.|

  • Electronic control system has detected a performance problem.

|

  • Call your Impecca service representative, who can interpret any messages or number codes flashing on the digital displays.

WATER/MOISTURE/FROST INSIDE REFRIGERATOR

Moisture collects on the inside of refrigerator walls.

|

  • Weather is hot and humid.
  • Door is slightly open.

|

  • The rate of frost buildup and internal sweating in- creases.
  • See PROBLEM column OPENING/CLOSING OF

DOORS/DRAWERS.

Water collects on the bottom side of the drawer cover.

|

  • Vegetables contain and give off mois- ture.

|

  • It is not unusual to have moisture on the bottom side of the cover.
  • Move humidity control (some models) to a lower setting.

Water collects in the bot- tom of the drawer.|

  • Washed vegetables and fruit drain while in the drawer.

|

  • Dry items before putting them in the drawer. Water collecting in the bottom drawer is normal.

Stored products on top shelf freeze

|

  • Fresh food temperature setting too cold.
  • Certain products are stored too close to damper/air filter housing.

|

  • Adjust fresh food temperature settings.
  • Reconfigure top shelf storage to allow proper diffu- sion of air. See Damper/Air Filter Housing in the FIL- TER REPLACEMENT section.

WATER/MOISTURE/FROST OUTSIDE REFRIGERATOR

Moisture collects on the outside of the refrigerator or between doors.

|

  • Weather is humid.
  • Door is slightly open, causing cold air from inside the refrigerator to meet warm air from outside.

|

  • This is normal in humid weather. When humidity is lower, the moisture should disappear.
  • See PROBLEM column OPENING/CLOSING OF DOORS/DRAWERS.

Side panels are warm.|

  • It’s normal. The condenser is under the cabinet steel.

|

  • Wear gloves to touch side panels if needed.

CUSTOMER SUPPORT

Before contacting customer support, please see the troubleshooting guide above.

Visit our website to contact us, find answers to Frequently Asked Questions, and for other resources which may include an updated version of this user’s manual.

WWW.IMPECCA.COM

If you wish to contact us by phone, please be sure to have your model number and serial number ready and call us
between 9:00am and 6:00pm ET, at +1 866-954-4440.
Keep tabs on Impecca’s newest innovations & enter contests via our social network feeds:

www.facebook.com/Impecca/
www.instagram.com/impecca/
@impeccausa

LIMITED WARRANTY (US)

IMPECCA SIX MONTH LIMITED WARRANTY {36590}

Impecca® warrants this product against defects in material and workmanship to the original purchaser as specified below. Please register your product online within fourteen (14) days of purchase.

PARTS – if the product is determined to have a manufacturing defect, within a period of six (6) months from the date of the original purchase, Impecca® will repair or replace the product parts at no charge (for parts) to consumers in the U.S.A. and Canada.

LABOR – if the product is determined to have a manufacturing defect, within a period of thirty (30) Days from the date of the original purchase, Impecca® will repair or replace the product at no charge to consumers in the U.S.A. and Canada. After thirty (30) Days, it will be the responsibility of the consumer.

Shipping costs to and from our warranty service center are the sole responsibility of the consumer.

To obtain warranty service by an authorized Impecca® service center, please email us at: [email protected] to obtain a Repair and Maintenance Authorization (RMA) number and to locate the Warranty Service Center nearest you. Once authorized, you must mail the product to the authorized Impecca® service center in its original product packaging materials or equivalent, to prevent damage while in transit.

Further, should Impecca® determine that the product is outside of the Warranty terms, Impecca® will return the product to sender at sender’s expense without being repaired or replaced, unless authorized by the consumer to service the out-of-warranty product at consumer’s expense. All handling or restocking charges for returns and/or replacements shall be nonrefundable.

Impecca® specifically excludes from this warranty any non-electric/mechanical attachments, accessories, and disposable parts including, but not limited to, outside case, connecting cables, batteries, and AC adapters. Impecca® reserves the right to repair or replace defective products with the same, equivalent, or newer models.

We reserve the right to either repair or replace product at our discretion. Replacement may be either new or refurbished and while every endeavor will be made to ensure it is the same model, if same model is not available, it will be replaced with a model of equal or higher specification.

Normal “Wear and Tear” is not covered by this, or any other, warranty. Further, Impecca® hereby reserves the right to determine “Wear and Tear” on any and all products. Tampering or opening the product casing or shell will void this warranty in its entirety

In addition, this warranty does not apply if the product has been damaged by accident, abuse, misuse, or misapplication; has been altered or modified without the written permission of Impecca®; has been serviced by a nonauthorized repair center of Impecca®; has not been properly maintained or operated according to the operation manual; has been used for commercial, non- household purposes; has been cosmetically damaged; was not imported by Impecca®; was not manufactured according to specification of the United States market; was damaged due to improper installation or neglect by the consumer; was damaged due to improper packaging in shipment to the Warranty Service Center; was damaged due to natural disasters; or if the serial number for the product has been removed or defaced.

ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO SIX (6) MONTHS PARTS AND THIRTY (30) DAYS LABOR FROM THE DATE OF THE ORIGINAL RETAIL PURCHASE OF THIS PRODUCT.

THESE WARRANTIES AND REMEDIES ARE THE SOLE AND EXCLUSIVE WARRANTIES AND REMEDIES IN CONNECTION WITH THE SALE AND USE OF THE PRODUCT. NO OTHER WARRANTIES, ORAL OR WRITTEN, EXPRESSED OR IMPLIED, ARE GIVEN.

IMPECCA® IS NOT RESPONSIBLE OR LIABLE FOR ANY DAMAGE, WHETHER SPECIAL, INCIDENTAL, CONSEQUENTIAL, DIRECT OR OTHERWISE, OR WHETHER KNOWN OR SHOULD HAVE BEEN KNOWN TO IMPECCA®, INCLUDING LOST PROFITS, GOODWILL, AND PROPERTY AND PERSONAL INJURY RESULTING FROM ANY BREACH OF WARRANTY, THE INABILITY TO USE THE PRODUCT OR UNDER ANY LEGAL THEORY IN CONTRACT OR TORT. IMPECCA LIABILITY IS LIMITED TO THE ACTUAL PURCHASE PRICE PAID TO THE RETAIL SELLER OF THE DEFECTIVE PRODUCT

No Impecca® dealer, agent, or employee is authorized to make any modification, extension, change or amendment to this warranty without the written consent and authorization from Impecca®.

Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages, or do not allow a limitation on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from state to state.

Continental U.S.A., excluding Alaska and Hawaii. Important: Be Sure to Register Your Product atWWW.IMPECCA.COM within 14 Days

Impecca® USA  PA 18711  www.impecca.com [email protected]
*Do not send any returns to this address, as they may be lost and this will delay your repair and service process

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