MVP Group Corp LX-46FB Double Glass Door Merchandiser Freezer User Manual

MVP Group Corp LX-46FB Double Glass Door Merchandiser Freezer

Product Information

Specifications

• Model: LX-R / LX-F
• Address: 3560 NW 56th Street Fort Lauderdale, FL 33309
• Telephone: 786.600.4687 / Toll Free: 844.218.8477
• Fax: 786.661.4100
• Address: 5659 Royalmount Avenue Montreal, Qc, Canada H4P 2P9
• Telephone: 514.737.9701 / Toll Free: 888.275.4538
• Fax: 514.342.3854 / Toll Free: 877.453.8832
• Date: September 2021
• Product Code: 3070596

Product Usage Instructions

Installation

1. Choose a suitable location for the product.
2. Ensure proper ventilation to prevent overheating.
3. Connect the product to the power source using the provided power cable.
4. If applicable, connect any additional cables or accessories.
5. Turn on the product and follow the on-screen prompts for initial setup.

Basic Operations

1. To power on/off the product, use the designated power button.
2. Use the control panel or remote control to navigate through the product’s menu.
3. Adjust settings such as brightness, volume, and language preferences.
4. Refer to the user manual for specific instructions on accessing advanced features.

Maintenance

1. Regularly clean the product’s exterior with a soft cloth and mild detergent.
2. Avoid using harsh chemicals or abrasive materials that may damage the surface.
3. Keep the product away from direct sunlight and extreme temperatures.
4. Perform software updates as recommended by the manufacturer to ensure optimal performance.

Frequently Asked Questions (FAQ)

Q: How do I contact customer support?

• A: For technical assistance or inquiries, please call our toll-free number: 844.218.8477 (US) or 888.275.4538 (Canada).

Q: Can I use the product with other devices?

• A: Yes, the product is compatible with various devices such as smartphones, tablets, and computers. Refer to the user manual for connectivity options.

Q: How often should I clean the product?

• A: It is recommended to clean the product’s exterior every few weeks or as needed to maintain its appearance.

Q: How do I update the software?

• A: Check the manufacturer’s website for software updates and follow the provided instructions to install them on your product.

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE WARNING!

• Use this unit only for the purpose that it was made for as described in this manual.
• Proper installation, care, and maintenance are essential for proper operation and maximum energy efficiency.
• In the event you find a problem not described in this manual, do not attempt to solve it by yourself; call MVP’s Technical Support Services for assistance.
• IMPORTANT: we strongly recommend you ask for assistance from our Technical Support Services or from our qualified technicians for any failure, problem, or malfunction of this unit.

SAFETY PRECAUTIONS

• Before use, this unit must be installed and placed following the instructions contained in this manual. Save these instructions for future reference.
• Do not allow individuals to climb, stand on, or hang from the outer portion of the unit, on the shelves, or inside the cabinet. This may cause the unit to tip over and damage the device or cause serious injuries or death.
• Do not touch the inner surfaces of the unit when your hands are damp. The skin may adhere to these extremely cold surfaces.
• Do not store or use solvents, flammable vapors, or liquids in the vicinity of this or any other electrical devices.
• Unplug the unit before cleaning or performing any kind of repair.
• To avoid stains wipe up any spills inside the cabinet immediately.
• If the unit is equipped with power switches, turn the unit on and off through these buttons. If the unit does not have them, shut down directly from the plug, but never pull the cable to do so.
• For any maintenance, you must disconnect the unit from the electrical supply.
• Children must be supervised to make sure they do not play with the unit.
• This unit is not designed to be used by people with physical or intellectual disabilities, children, or people with no experience and knowledge of use unless they are supervised by an adult who has properly read and understood this manual and looks out for their safety.
• Do not use or operate this device if its use has been excessive, or if it has been misused, altered, or modified from the manufacturer’s original specifications.
• Be extremely careful when closing doors, keeping fingers out of the clearances between the doors and cabinet, to prevent injury.
• This unit contains a charge of refrigerant at a pressure determined by the type of refrigerant used and the internal volume. The installation and welding of the piping should be treated by a service technician authorized by MVP who is properly trained in the use and management of refrigerants.
• Never stack two or more units; leveling feet are not designed for this purpose, and doing so compromises use safety.
• Stacking one unit, only, on top of the same model is approved if using pods, skids, or pallets, and supported by the cabinet corners only.
• The refrigeration system on this unit must not be damaged or manipulated by untrained personnel.
• AVOID RISKS: if a power cord or other electronic components are damaged, only the manufacturer or an authorized technician may repair it to avoid danger, to minimize the risk of possible ignition due to incorrect parts or improper service.
• IMPORTANT: do not use a cutter knife or blade for unit handling. Inappropriate use may scratch or cut off components
• PRECAUTION: do not store explosive substances, such as spray cans with flammable propellant, inside the unit.
• PRECAUTION: this unit uses highly flammable HC refrigerant. Do not perforate the cooling system tubing. This may cause fire or explosion.
• WARNING: do not obstruct unit venting grills. It is important to maintain adequate airflow.
• WARNING: do not use mechanical devices or other means to speed up the deicing process, other than those recommended by the many features.
• WARNING: do not damage the cooling circuit.
• WARNING: do not use electrical equipment inside the unit’s storage compartment except for types recommended by the manufacturer.
• WARNING: to reduce flammability danger, unit installation must be performed by qualified personnel only.
• DANGER: fire or explosion risk. This unit uses highly flammable HC refrigerant. Any unit repairs must be performed by qualified personnel.

IMPORTANT

• MVP reserves the right to perform product improvements.
• Design and specifications are subject to change without notice

UNIT SERIAL NUMBER

LOCATING THE LABELS

• To give you the best service, it is necessary to locate the serial number as shown below:

Climate classification

• MVP coolers are designed to work according to certain ambient temperatures.
• Check your cooler’s classification on the corresponding serial number label (see Cooler operation is not recommended under temperatures above indicated as this may create high energy consumption levels.
• See the table below to identify your cooler’s operation temperature.

Climate class                                               Temperature Relative humidity

0| 20°C| 50%
| 16°C| 80%
2| 22°C| 65%
3| 25°C| 60%
4| 30°C| 55%
6| 27°C| 70%
5| 40°C| 40%
7| 35°C| 75%
8| 23.9°C| 55%

• NOTE: climate class is specified in ISO 23953-2.

OWNERSHIP

• Before you start to install your MVP unit, carefully inspect it for freight damage.
• If damage is discovered, immediately file a claim with the delivery freight carrier.
• MVP is not responsible for damage incurred during shipment.

INSTALLATION

• Install this unit away from direct sunlight.
• Do not install this unit outdoors.
• This unit must not be used or stored where the ambient temperature is under 14°F or greater than 140°F or where relative humidity is greater than 90%.
• Never install equipment close to heat sources; otherwise, a unit may consume more energy or function incorrectly.
• Do not introduce objects that are hot or warmer than the ambient temperature inside the unit.
• Never obstruct or place objects along the front grill that may obstruct free airflow; this may cause inefficient unit operation and will increase energy consumption.
• Never place objects over the unit. Consider that the cabinet’s structure has been constructed mainly of laminated sheet metal and polyethylene foam that may easily bend or deform when hit, and it may even deform over time due to the placement of the TV, microwave oven, and other objects.
• For optimal performance, unit separation on the back and sides must be at a minimum distance of 4 inches (10 cm) from walls or other nearby objects.

ACCESSORY INSTALLATION

• Betate toni, she as on operators eve super soro mae use Rio use the Depending on your unit’s model, you may have some of the following accessories:

Accessories

• Used to provide support and adequate inclination for door closure.
• Some models have optional casters for easy mobility inside the establishment.
• If this is the case, casters are factory-installed, and it is only necessary to remove transport pods.
• This accessory is designed to provide adequate separation between the unit back and the wall.

Tool to be used

Leveling skid/leveling screw

Casters

Wall spacer

Instructions

1. Use a ¼”screwdriver
2. Insert the hexagonal screw through the wall spacer
3. Place the hexagonal screw on the insert nuts positioned on the backrest of the unit.
4. Screw the wall spacer.

Shelves

• These accessories must be used to place products inside the unit. They are designed to optimize the unit’s internal space.
• Depending on your unit’s model, it may have different types of shelves. These are some types.

Floor Shelves

• Shelves must have an adequate orientation and position, never to be forced or exert pressure on the unit walls or any other accessory.
• All shelves must be firmly supported on all four corners with provided accessories:
• Make sure the shelf and the product allow the door to close completely.
• IMPORTANT: shelves must have an adequate orientation and position, never to be forced or exert pressure on unit walls or any other accessory.

Gravity Organiser (optional)

• The Gravity Organiser system allows placing shelves and products at an angle; thus, bottles will always slide to the front.

Baskets (optional)

• The unit may also have plastic or metal baskets to exhibit the product.

ELECTRICAL CONNECTION

WARNING Electric shock risk

• Connect to a three-pin outlet
• Do not remove the outlet ground pin
• Do not use power adapters
• Do not use extension cords
• If failure occurs when following these instructions, it may cause fire or electric shock
• MVP units with HC refrigerants (R290 / R600a) are designed to operate under a specific electric voltage. Check the unit’s serial label to make sure that the electrical classification is adequate for installation.
• IMPORTANT: ground connection is a protection system for equipment connected to the electrical network. It is used in electrical installations to avoid current pass-through to users due to an isolation failure of active conductors.
• This unit must be connected to the physical ground. In case a short circuit occurs, ground connection reduces the risk of electrical shock.
• The unit is equipped with a power cord with a ground cable with a physical ground connection plug.
• The plug must be connected to an adequately installed outlet and ground connected; if you don’t have this type of plug, it is your responsibility and obligation to have it installed.
• Please contact a certified electrician or a certified technician if you have questions about ground connections.
• Never use extension cords, as that action will void the warranty.
• Under no circumstances cut off or remove the third ground connection pin from the power cord. Do not use an adapter; if this recommendation is not followed, it may cause burns or death to the user due to electrical shock.
• For optimal operation, it is recommended to have this equipment connected to a dedicated circuit outlet that is for unit use only.
• Connect the plug firmly to the electrical outlet making sure it is inserted in.
• Never unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull it straight out from the outlet.

Power cord

• The unit is equipped with a polarized power cord, with a ground connection. Do not attempt to eliminate ground connection or use two-terminal adapters.
• AVOID RISKS: if the power cord or other electronic components are damaged, only the manufacturer or authorized technician may repair them to avoid danger, to minimize the risk of possible ignition due to incorrect parts or improper service.
• NEVER USE   AN ADAPTER PLUG! Because of potential safety hazards under certain conditions, we strongly recommend against the use of an adapter plug.
• The incoming power source to the cabinet including any adapters used must have adequate power available and must be properly grounded. Only adapters listed with UL should be used.

TURNING ON THE UNIT

• After having transported and installed the unit, let it stand for at least twelve hours to allow compressor oil to fully settle.
• Once the installation instructions have been followed, connect the unit per the electrical specifications indicated on the serial number label (placed inside the cabinet).
• For your safety, avoid touching the device with damp hands or feet. You should not handle the unit when barefooted.

HOW TO USE THIS UNIT

STORING PRODUCT INSIDE COOLER

• If a floor shelf is included Type A, B, C, D], place it directly inside the unit, and right after that, place shelves (Type E, F, G). using metallic clips (make sure they are aligned at the same height). If a floor shelf is not included use clips to place a shelf and
• If the unit has a plastic rack included, it includes supports for each grill, without using a metal clip.
• If the unit has been turned off and it is necessary to turn it on, wait for at least one hour to cool the interior of the unit before introducing a product.
• When the unit is filled up, arrange and order products inside; do not throw or drop products when placing them inside as that action will damage interiors and shelves.

Airflow inside the cabinet is a priority for the unit, thus make sure that:

• The product does not exert pressure on internal walls and it does not go beyond the perimeter of grill limits.
• Avoid introducing containers inside closed boxes, such as carton boards, trays, bags, or plastic covers.
• If your unit has a bin and fan avoid placing products and other objects against, or in a way that obstructs, fan air outlets.
• IMPORTANT: some models are designed to cool products (i.e. beer), below 0°C. Do not use this type of unit for other products that may be quality-affected due to these low temperatures.
• Some products freeze when subjected to these temperatures and the containers may explode. If product containers are made of glass, they may cause cuts and serious wounds to you; thus, always follow recommendations and instructions from your supplier.
• Do not introduce unauthorized containers or products or, ask the Service Center for further details.
• IMPORTANT: The horizontal shelf maximum load must not exceed an equivalent weight of three can trays of 12oz (355ml).

Design climate condition

TEMPERATURE CONTROL

• All MVP temperature controls are electronic and were previously configured by the manufacturer. Thanks to this technology, neither height nor exterior temperature affects the interior environment, thus, no adjustments are necessary.

Your unit may include one of these controls:

• CIF: Intelligent Control Function
• EMS: Energy Management System
• ETC1H: Electronic Controller
• LAE: Digital Control for Refrigerated Cabinets
• ERC: Electronic Refrigeration Controller.
• The temperature control display is usually located inside the unit, or on the plastic front grill.
• The temperature control display is usually located inside the unit, or on the plastic front grill.
• In the case of ETC1H control, it is located on the condenser unit. It is protected by the front plastic grill. In smaller units, ETCH is located on the back of the unit. It does not have a display.
• If your unit has an Intelligent Control Function (CIF), follow the instructions attached to the unit for further details.
• Each CIF has its cooling configuration. It may also include energy savings modes and it may transmit information to your suppliers. Energy savings modes may be activated with the display button or automatically when the unit is not in use.
• In the case of units without a door, although some versions have CIF, they don’t include the savings mode due to the lack of a door; however, you must use the night curtain just before closing your business to reduce energy consumption and to allow compressors to rest.
• If the unit includes an EMS controller, it will also be preconfigured. It analyzes temperatures inside and outside the unit for better cooling of the product.
• Temperatures and alarms are shown on the Integrated display.
• The ERC controller is preconfigured and allows the user to set the right temperature for the product. It includes an inner temperature sensor and also has sensors for the refrigeration and lighting system that allow a better performance.
• The LAE control is preconfigured, allowing the user to select an adequate temperature for different products. Alarms are shown on the display. It also includes an automatic deicing mode, manual deicing, and lighting control.
• IMPORTANT: if the unit has a temperature control issue or, if failure alarms occur on CIF, EMS, LAE, or ERC displays, never attempt to make control adjustments; please call the
• MVP Technical Services Department. You will be assisted by experienced and authorized personnel.
• The ETCH control in some models is also preconfigured by the manufacturer to maintain product temperature.
• It does not include a display that shows temperature or alarms.
• If you notice malfunctioning, please notify the MVP USA Technical Services Department.

CIF

• The Intelligent Control Function is designed by Imbera to satisfy market cooling needs, achieving maximum energy efficiency.
• There are many CIF models to provide various solutions for multiple cooling needs for each product.

CIF NOVO display

CIF EVO display

EMS

LAE

ETC1H

ERC

LIGHTING

• Consider that this unit has been designed to exhibit products to encourage your and your supplier’s sales. For best results, lighting must be turned on during sale hours.
• Our LED lighting technology allows improved electric efficiency, reducing and providing more operation years concerning lighting.
• LED lighting is located around the door perimeter, on the internal cabinet upper portion, or around the perimeter of the internal cabinet.
• Your unit may include a switch that allows you to turn off lighting manually. Use it only when your business is closed. During the sale schedule, this lighting technology represents a minimum percentage of the unit’s total energy consumption.
• If the unit includes an Intelligent Control Function (CIF), lighting will be tuned off automatically in savings mode.
• You don’t have to worry about this, each control will turn the lighting off according to unit characteristics and the products contained in it.
• Just open the door to exit savings mode.
• IMPORTANT: if you notice any lighting malfunction, please contact the MVP Service Department.

HINGED DOOR

• The unit’s door is designed to thermally isolate the refrigerated product from the environment. If it gets fractured or broken, do not attempt to repair it; call the MVP USA Service Department.
• Door hinges and supports have been designed for an adequate turning radius and a proper seal separation distance. If for any reason you need to replace or adjust, request support from the MVP USA Service Department.
• If the unit includes reversible doors and requires a change at the opening, allow this task to be performed by a knowledgeable authorized technician about the self-closing system and electrical installation.
• Keep fingers out of risk areas such as door frames and hinges, always use the handle.
• Pay special attention when closing doors especially when children are nearby.
• Door opening must be free from objects or obstacles as they might fall or slide down causing injuries or wounds to users.

SELF-CLOSING SYSTEM FOR HINGED DOOR

• A door may be equipped with a self-closing system that keeps the door from being left open carelessly, forcing it to close by an internal spring part of its mechanism.
• If you notice that it lacks sufficient force to fully close or it closes with too much force such that damage to the door or refrigerated product may be at risk, call the MVP Service Department.

The unit may include a self-closing system with lock, with two user modes:

1. Automatic closure: thanks to an internal spring in the mechanism, the system closes the door automatically when it is positioned from 20° to 90° in aperture.
2. Reloading: if the aperture is greater than 90°, the door lock will be activated and the door will remain open at 90°. Thus, you can conveniently reload the unit. To release the lock, you simply push the door again from 90° to 75° to return to mode 1.

SLIDING DOOR

• Just as with hinged doors, sliding doors are designed to provide optimal thermal isolation of refrigerated products, making product display more efficient at the point of sale.
• If the sliding door is damaged, do not attempt to repair it yourself.
• Call the MVP USA Service Department.
• Sliding doors are supported by a set of rails, allowing door opening with minimal force, and providing access to products.

SELF-CLOSING SYSTEM FOR SLIDING DOOR

• The unit may be equipped with an integrated self-closing sliding door system inside the frame, which prevents doors from remaining open carelessly, forcing them to close by an internal spring part of its mechanism.
• If you notice that it lacks sufficient force to fully close or it closes with too much difficulty, such that it could damage the door or refrigerated product may be at risk, call the MVP Service Department.
• To open doors, just slide from left to right on the opposite side where they are located.
• To refill the unit, open the left door and turn the right door lock. Thus, you may keep doors open temporarily, while you fill the unit with product to be refrigerated.

GENERAL MAINTENANCE

• IMPORTANT: disconnect the unit from the wall outlet before you perform any maintenance or cleaning task.
• IMPORTANT: do not perform any cleaning task with the water hose or jet wash as it may cause damage to electrical components and cause electric shock.
• It is preferable to perform cleaning and maintenance tasks using safety work gloves.
• With a moistened cloth, clean glass solid and glass door internal and external surfaces at least once per week accordingly.
• At least every three months, clean the door’s seal, check it for perfect condition, and check whether it makes contact with the frame inside the cabinet.
• With a moistened cloth, clean the glass solid door’s internal and external surfaces at least once per week.
• At least once per month, clean sliding door rails and check for perfect conditions for adequate door slide

GENERAL CLEANING

• Cleaning the unit regularly prevents deterioration and reduces malfunctioning that may alter product preservation.
• Clean with a piece of cloth only, warm water, and neutral soap. Dry surfaces using a soft cloth or rag.
• Avoid cleaning surfaces with the water hose or jet wash.
• Do not use solvent or abrasive products for cleaning tasks as they may damage surface finish.
• Do not use sharp points to remove excessive dirt; use a brush if required.
• Use a broom or mop to clean the area under the unit. Avoid splattering water directly under the unit’s internal front area.
• Do not use cleansers, detergents, degreasers, sanitizers, or bleaching agents that contain chlorides or phosphates on stainless steel.

CONDENSER CLEANING

• The condenser must be cleaned once per month or when required to prevent dirt from reducing cooling system efficiency.
• To clean the condenser, it is necessary to remove the unit’s front grill.
• Remove dust, lint, and trash with a soft bristle brush or broom.
• In grease-based locations, such as kitchens and/or food cooking areas, accumulated grease or grime must be cleaned off with water and degreasing agents.

Vacuum Valve

To clean the vacuum valve, follow the next steps:

1. Remove the vacuum valve cover.
2. Turn and pull the vacuum valve until you remove it.

TECHNICAL MAINTENANCE

• If your MVP unit requires major maintenance due to refrigeration, electric, or lighting system failure, please contact the MVP USA Service Department.
• All repairs must be performed by an authorized technician. Attempts to repair this unit by inexperienced personnel or yourself may create malfunctions and damage to the unit or yourself.
• Such attempts will be considered to automatically void the warranty.
• Request and make sure original spare parts are used with the same characteristics to guarantee the unit’s optimal operation.
• Before calling the MVP USA Service Department check the Troubleshooting Guides included in this manual.

UNIT’S FINAL DISPOSITION

• CAUTION: Risk of fire or explosion. Dispose of property under Federal or local regulations. Flammable refrigerant used.
• This unit’s packaging is manufactured with materials that may be recycled. When disposing of packaging, separate materials are to be recycled.
• This unit uses refrigerant gas that does not damage the ozone layer and it has a low greenhouse effect. These gases are flammable.
• This unit contains cyclopentane foam as an isolating agent, components that contain oil, and electrical/electronic components.
• Do not discard units together with household waste; find a collection center approved by local legislation.

Before discarding unit

• Cut off the power cord.
• Remove door|s).
• Leave shelves in a place far from the reach of children.
• Do not use sharp pointed objects to remove excessive grime, use a brush if required.
• IMPORTANT: do not use solvent or abrasive products for cleaning as they may damage surface finish.

EVAPORATOR DEFROSTING

• The unit has an automatic evaporator defrosting system to guarantee adequate interior airflow.
• If you notice that the unit is forming ice and it does not cool properly, report this issue to the MVP USA Service Department.

Tool to be used

How to remove the plastic evaporator housing

1. Unscrew the drain nut
2. Remove the drain hose
3. Remove screws from the evaporator housing.
4. Remove the plastic evaporator housing

How to remove the tube cover

1. Remove grills
2. Unscrew the tube cover
3. Remove screws from the tube cover
4. Remove the tube (s) cover.

TROUBLESHOOTING GUIDE

Cooler cannot be turned on| Power supply failure| Electric power in the business| Wait until electricity service is restored
The cooler is not well-connected| Outlet must have electrical power| Wait until electricity service is restored
Loose connection| The plug is well-connected| Correctly connect the plug to the contact
Just connected and no more than 5 minutes have passed| | Wait for at least 5 minutes for the compressor to start running.
Burned fuse or tripped circuit breaker| Physical state of fuse or circuit breaker| Replace the fuse or reset the circuit breaker
Cooler vibrates and/or makes noises| ****

It is not correctly leveled on a firm and flat surface

| Cooler stability| Make sure you place the cooler on a firm and flat surface
No objects are kept under a cooler that might cause instability| Remove any carpeting, cartons, or other objects from under the cooler
Level supports are unleveled| Leveling supports are correctly adjusted| Adjust leveling supports until 4 support points are firm
Loose parts vibrate against surfaces or walls| Loose components| Locate and tighten loose parts or adjust those that might hit others
Tubing vibration is transmitted| | Separate parts that due to contact may be vibrating together

The equipment works continuously for long periods

| The condenser coil is dirty| | Clean coil to remove dust, lint, and waste

The equipment works continuously for Long periods| Evaporator coil blocked by frost or frozen| Door closure and seals are firm and adequate throughout the perimeter| Turn the cooler off to defrost the coil. Do not use a cutter knife or blade for handling. Inappropriate use may scratch or cut off components
Doors remain open for a long time or doors don’t close| Doors closed when not used| Do not allow doors to remain open for prolonged periods
Door magnetic seals do not close or seal| Seal wear| ** Adjust the door or change the seals. if necessary
The hot  product load in the cabinet is excessive| Review that the shipping brackets have been removed| ** Allow enough time to cool the product

The compressor does not start, makes buzzing noises, or stops due to the thermal protector

| Voltage variation is excessive or Undervoltage is observed| If business lamps vary their intensity| Allow for voltage restoration and voltage increase
The vent  motor is protected or burnt. The fan blade is damaged| Fan rotation without variations and for complete blade| Call Customer Service Center if required
The condenser coil is dirty| | Clean dust, lint, and waste from the coil
Insufficient airflow or blocked| | Remove objects that may obstruct airflow or move to provide enough space around it
Cooler inside temperature is too high or does not cool the product| More than three hours have not passed since the cooler was connected| | ** Wait for a minimum of 14 hours until the cooler recovers its temperature
| The condenser  coil is dirty| | ** Clean dust, lint, and waste from a coil

Cooler inside temperature is too high or does not cool the product| Evaporator coil blocked by frost or frozen| Door closure and seals are firm and adequate throughout the perimeter| **** Turn the cooler off to defrost the coil
Doors remain open for a long time or doors do not close| Doors closed when not used| Do not allow doors to remain open for prolonged periods
The hot product load in the cabinet is excessive| | Allow enough time to cool the product

Poor or obstructed airflow

| | Arrange product to allow adequate airflow. Ensure load does not exceed max fill height label
The temperature inside the cooler is too low and freezes the product| The product is located too close to the evaporator| The product is not near the fan inlet| Place the product at least 2 inches away
The equipment  works continuously for long periods| The condenser coil is dirty| | Clean coil to remove dust, lint, and waste
Evaporator coil blocked by frost or frozen| Door closure and seals are firm and adequate throughout the perimeter| Turn the cooler off to defrost the coil. Do not use a cutter knife or blade for handling. Inappropriate use may scratch or cut off components
Doors remain open for a long time or doors don’t close|

Doors closed when not used

| Do not allow doors to remain open for prolonged periods
Door magnetic seals do not close or seal| Seal wear| **** Adjust the door or change seals, if necessary

The equipment works continuously for long periods| The hot product load in the cabinet is excessive| | Allow enough time to cool the product
The compressor does not start, makes buzzing noises, or stops due to the thermal protector| Voltage variation is excessive or Undervoltage is observed| If business lamps vary their intensity| Allow for voltage restoration and voltage increase
The vent motor is protected or burnt. The fan blade is damaged| Fan rotation without variations and for complete blade| Call Customer Service Center if required
The condenser coil is dirty| | **** Clean dust, lint, and waste from the coil
Insufficient airflow or blocked| | Remove objects that may obstruct airflow or move to provide enough space around it

TECHNICAL SUPPORT

PROCEDURE TO REQUEST SERVICE

• Before requesting a warranty service make sure you have followed the installation guide outlined in this manual.
• When requesting a service call, the customer must provide the following information:
• Company Name – Owner
• Full Address (City, state, zip code) – site
• Telephone and Contact Name – at site & of owner
• Serial #

ADDITIONAL SERVICES

• In addition to supporting the MVP product warranty, the MVP USA Service

The department also offers:

• Warranty extension service agreements
• Preventive maintenance service agreements Sale of original spare parts

IMPORTANT NOTES

• MVP has no responsibility for accidents or damage suffered as a result of inadequate wiring, overloads and lack of ground wire, misuse of equipment, lack of training, etc.
• This warranty does not cover expenses incurred for freight, transportation, or shipping. etc. generated by sending the refrigerator or part thereof for repair and return to the client.
• 3560 NW 56th Street
• Fort Lauderdale, FL 33309
• Tel.: 786.600.4687 / Toll Free: 844.218.8477
• Fax.: 786.661.4100
• 5659 Royalmount Avenue
• Montreal, Qc, Canada H4P 2P9
• Tel.: 514.737.9701 / Toll Free: 888.275.4538
• Fax.: 514.342.3854 / Toll Free: 877.453.8832

Documents / Resources

| MVP Group Corp LX-46FB Double Glass Door Merchandiser Freezer [pdf] User Manual
LX-R, LX-F, LX-46FB Double Glass Door Merchandiser Freezer, Double Glass Door Merchandiser Freezer, Door Merchandiser Freezer, Merchandiser Freezer, Freezer
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