AJAX NVR Network Video Recorder User Manual

AJAX NVR Network Video Recorder

Specifications

• Product Name: NVR
• Product Type: Network Video Recorder
• Compatibility: All hubs
• Internet Connectivit y: Ethernet
• Power Consumption: Maximum 7 W
• Supported Protocols: ONVIF, RTSP
• Storage Capacity: Up to 16 TB (hard drive not included)

Functional Elements

1. Logo with LED indicator
2. Holes for attaching the SmartBracket mounting panel to the surface
3. SmartBracket mounting panel
4. Perforated part of the mounting panel (do not break it off)
5. Hole for attaching a hard drive
6. Hard drive latch
7. Place to install a hard drive
8. QR code with the device ID (used to add NVR to an Ajax system)
9. The connector for the power cable
10. Connector for the hard drive
11. Button to reset parameters (functionality available later)
12. Ethernet cable connector
13. Cable retainer clamp

Operating Principle
NVR is a video recorder designed for connecting third-party IP cameras that have ONVIF and RTSP protocols. It allows you to add and configure IP cameras, watch real-time video, view archived videos, detect motion, and create video scenarios. The device can work with or without a hard drive.

Installation and Usage

Selecting the Device Location
It is recommended to choose an installation site where the NVR is hidden from prying eyes, such as in a pantry, to reduce the likelihood of sabotage. The device is intended for indoor installation only.

Mounting the NVR
Choose a hard, flat horizontal or vertical surface for mounting the NVR casing. Ensure proper heat exchange for the hard drive by not covering it with other items. Attach the SmartBracket mounting panel to the surface using the provided holes.

Connecting the Power and Ethernet
Connect the power cable to the corresponding connector on the NVR. Connect one end of the Ethernet cable to the Ethernet connector on the NVR and the other end to your network router or switch.

Adding IP Cameras
To add IP cameras, follow these steps: Ensure that your IP cameras have ONVIF and RTSP protocols. Access the Ajax app or software. Select the option to add IP cameras. Enter the necessary configuration details for each camera, such as resolution, brightness, contrast, etc.

Viewing Live Video
To watch live video from the added cameras: Access the Ajax app or software. Select the option to view live video. Select the desired camera. You can zoom in on the video if needed.

Viewing Archived Videos
If a hard drive is connected to the NVR, you can view archived videos using the following steps: Access the Ajax app or software. Select the option to view archived videos. Navigate through the recording chronology and calendar to find the desired video.

Motion Detection Configuration
You can choose to detect motion either on the camera or on the NVR. To configure motion detection on the NVR: Access the Ajax app or software. Select the option to configure motion detection. Define detection zones and sensitivity levels according to your preferences.

Video Wall and Scenarios
The NVR allows you to view a Video Wall that combines images from all connected cameras. You can also create video scenarios that send a short video from a selected camera to the Ajax app when a detector is triggered.

INSTRUCTION

NVR is a network video recorder for home and office video surveillance. You can connect third-party IP cameras to the device.
The user can view archived and online videos in Ajax apps. NVR records the received data with corresponding settings and a hard drive (not included). If the hard drive is not installed, the video recorder is used only for integrating third-party IP cameras into the Ajax system. NVR provides users with video alarm verification.

WARNING: Use a hard drive with a power consumption of no more than 7 W.The device is compatible with all hubs. Connection to radio signal range extendersocBridge Plus, and cartridge is not provided.

NVR requires Internet access to connect to the Ajax Cloud service. The video recorder is connected to the network via Ethernet using the corresponding connector. A hub is only used to add NVR to the Ajax system.

Functional elements

1. Logo with LED indicator.
2. Holes for attaching the SmartBracket mounting panel to the surface.
3. SmartBracket mounting panel.
4. Perforated part of the mounting panel. Do not break it off. Any attempt to detach the device from the surface triggers a tamper.
5. Whole for attaching a hard drive.
6. Hard drive latch.
7. Place to install a hard drive.
8. QR code with the device ID. Used to add NVR to an Ajax system.
9. Connector for the power cable.
10. Connector for the hard drive.
11. Button to reset parameters (the function will be available later).
12. Ethernet cable connector.
13. Сable retainer clamp.

Operating principle

NVR is a video recorder for connecting third-party IP cameras that have ONVIF and RTSP protocols. Allows you to install a storage device with a memory capacity of up to 16 TB (not included in the NVR package). Also, NVR can work without a hard drive.

NVR enables:

1. Add and configure IP cameras (camera resolution, brightness, contrast, etc.).
2. Watch video from added cameras in real-time with the ability to zoom.
3. Watch videos from the archive, navigating by the recording chronology and calendar (if the hard drive is connected to the video recorder).
4. Choose how to detect motion in the frame — on the camera or on the NVR.
5. Configure motion detection on NVR (detection zones, sensitivity level).
6. View the Video wall that combines images from all connected cameras.
7. Create video scenarios that send a short video from the selected camera to the Ajax app when the detector is triggered.

NVR is designed for indoor installation. We recommend installing the video recorder on a flat horizontal or vertical surface for better heat exchange of the hard drive. Do not cover it with other items.
The device is equipped with a tamper. The tamper reacts to attempts to break or open the lid of the casing, reporting the activation through Ajax apps.

What is tamper

Selecting the device location

It is advisable to choose an installation site where NVR is hidden from prying eyes, for example, in the pantry. It will help to reduce the likelihood of sabotage. Note that the device is intended for indoor installation only.
The device is made in a compact casing with passive cooling. If NVR is installed in insufficiently ventilated rooms, the operating temperature of the memory drive may be exceeded. Choose a hard, flat horizontal or vertical surface for mounting the casing, and do not cover it with other items.
Follow placement recommendations when designing the Ajax system for an object. The security system should be designed and installed by professionals. The list of authorized Ajax partners is available here.

Where NVR cannot be installed:

1. Outdoors. This may cause the breakdown of the video recorder.
2. Inside premises with temperature and humidity values that do not correspond to the operating parameters.

Installation and connection

NVR installation:

1. Remove the SmartBracket from the video recorder by pulling down the back panel.

2. Secure SmartBracket to a hard, flat surface with the bundled screws. Use at least two fixation points. For the tamper to respond to disassembly attempts, be sure to fix the enclosure at a point with a perforated area.

3. Lift the hard drive latch by pressing the button.
   When replacing the hard drive, wait 10 seconds after disconnecting the device from the power source. The hard drive contains rapidly rotating platters. Sudden movements or impacts can disable the mechanism, leading to physical damage and data loss.
   Do not move or flip NVR until the hard drive has stopped spinning.

4. Install the hard drive in the NVR enclosure so that the connectors match.

5. Lower the hard drive latch.

6. Secure the hard drive in the NVR enclosure with the bundled screw, using the location for fixation.

7. Connect the external power supply and Ethernet connection.

8. Insert the video recorder into SmartBracket.

9. Turn on the power supply of NVR. The LED indicator lights up yellow and turns green after the connection to Ajax Cloud. If the connection to the cloud fails, the logo lights up red.

Adding to the system

Before adding a device

1. Install an Ajax app. Sign in to the account.
2. Add a hub to your app. Configure the settings and create at least one virtual room
3. Make sure the hub is disarmed.

How to add NVR

1. Open the Ajax PRO app. Select the hub to which you want to add NVR.

2. Go to the Devices tab and click Add device.

3. Assign a name to the device.

4. Scan the QR code or enter it manually. Find the QR code on the back of the enclosure under the SmartBracket mounting panel and on the packaging.

5. Select a virtual room.

6. Press Add.

7. Make sure that the video recorder is powered on and has access to the
   Internet. The LED logo should be green.

8. Press Add.

The device connected to the hub will appear in the list of hub devices in the Ajax app.
NVR only works with one hub. To connect the video recorder to the new hub, remove NVR from the device list of the old hub. This must be done manually in the Ajax app.

How to add IP camera to NVR

To add an IP camera automatically:

1. Open the Ajax app. Select the hub with NVR added.
2. Go to the Devices tab.
3. Find NVR in the list, and click Cameras.
4. Wait until the network scan is completed and the available IP cameras connected to the local network appear.
5. Select the camera.
6. Enter the username and password (specified in the camera documentation) and click Add.
7. If the login and password are entered correctly, the video preview from the added camera will appear. In case of an error, check the correctness of the entered data and try again.
8. Make sure the video matches the added camera. Click Next.

To add an IP camera manually

1. Open the Ajax app. Select the hub where NVR is added.
2. Go to the Devices tab.
3. Find NVR in the list, and click Cameras.
4. Click Add manually.
5. Select the camera type: ONVIF- or RTSP-compliant camera. The documentation for this camera indicates which protocol the camera supports.
6. Enter the IP address, port, username, and password. The username and password are specified in the documentation for this camera.
7. For a camera supporting the RTSP protocol, enter  Mainstream and Substream. Information is specified in the documentation for this camera.
8. Press Add.
9. If the username and password are entered correctly, the video from the added camera will appear. In case of an error, check the correctness of the entered data and try again.
10. Make sure the video matches the added camera. Click Next.

The IP camera connected to the video recorder will appear in the list of NVR cameras in the Ajax app.

Icons: The icons show some device statuses. You can view them in Ajax apps:

1. Select a hub in the Ajax app.
2. Go to the Devices tab.
3. Find NVR in the list.

States
The states display information about the device and its operating parameters. You can find out about the states of the video recorder in Ajax apps:

1. Select a hub in the Ajax app.
2. Go to the Devices tab.
3. Select NVR from the list of devices.

Settings
To change video recorder settings in an Ajax app:

1. Go to the Devices tab.
2. Select NVR from the list.
3. Go to Settings by clicking on the gear icon .
4. Set the required parameters.
5. Click Back to save the new settings.

NVR settings via Bluetooth
If NVR has lost connection with the server or failed to connect the video recorder due to incorrect network settings, you can change the Ethernet settings via Bluetooth. The user with administrator rights to whose account this NVR is added has access.

To connect NVR after losing connection to Ajax Cloud:

1. Go to the Devices tab.

2. Select NVR from the list.

3. Go to settings via Bluetooth by clicking on the gear icon .

4. Make sure that Bluetooth is enabled on your smartphone. Click Next.

5. Reboot NVR by powering it off and then on.
   info: The Bluetooth of the video recorder will be enabled within three minutes after the power is on. If the connection fails, reboot NVR and try again.

6. Set the required network parameters.

7. Click Connect.

Indication

Maintenance

The device does not require maintenance.

Technical specifications

• Technical specifications NVR (8-ch)
• Technical specifications NVR (16-ch)
• Compliance with standards

Warranty

Warranty for products of Limited Liability Company “Ajax Systems Manufacturing” is valid for 2 years after purchase.
If the device does not function correctly, please contact Ajax Technical Support first. In most cases, technical issues can be resolved remotely.

Warranty obligations
User Agreement

Frequently Asked Questions (FAQ)

• Q: Can I use a hard drive with more than 16 TB capacity?
• A: No, the NVR supports a maximum storage capacity of 16 TB. Using a larger hard drive may result in compatibility issues.
• Q: Can I connect the NVR to radio signal range extenders or other bridges?
• A: No, the NVR is not designed for direct connection to radio signal range extenders, ocBridge Plus, or uartBridge. It requires an Ethernet connection to connect to the Ajax Cloud service.
• Q: What happens if I attempt to break or open the lid of the NVR casing?
• A: The device is equipped with a tamper that reacts to such attempts and reports the activation through Ajax apps.

Contact Technical Support

• email
• Telegram

References

• End user agreement - Ajax Systems
• Security system control panels | Ajax Systems
• Signal range extenders in the security system | Ajax Systems
• NVR (16-ch) | Technical specifications
• NVR (8-ch) | Technical specifications
• uartBridge — Module for Ajax devices integration with third-party wireless alarms systems
• Software | Ajax Systems
• Warranty - Ajax Systems
• Where to buy — Ajax Systems
• What is a tamper | Ajax Systems Support
• Hub 2 Plus user manual | Ajax Systems Support
• support.ajax.systems/wp-content/uploads/2023/03/nvr-1-0.jpg

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