bonsaii C266-A 12 Sheet Cross Cut Shredder User Manual

June 14, 2024
Bonsaii

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bonsaii C266-A 12 Sheet Cross Cut Shredder

THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. PLEASE READ AND KEEP IT FOR FUTURE REFERENCE.

Please give us a chance to make it right and do better! Contact our friendly customer service department for help first. Replacements for missing or damaged parts will be shipped.

Customer Service:

TIPS

Thanks for your believing and choosing! To ensure the machine is without any quality issues,We have inspected the machines by 100%. Maybe we have left some shred papers in the basket or on the blades during the machine test. If it makes you feel uncomfortable or inconvenienced, Please kindly contact our customer service. We will provide further and better service for you. Thanks!

IMPORTANT!

  1. Please read all instructions carefully and retain instructions for future reference.
  2. Read through each step carefully and follow the proper order.
  3. Please place this machine on a flat and stable surface place, please be careful and don’t tip the machine over.
    • In case the machine is broken and cannot be used as normal.
  4. The device should be set up as close as possible to an easily accessible wall socket.
  5. Dangerous, please do not disassemble, modify or repair the machine in any way on your own.
    • To avoid electric shock, hurting or accidental injury.
  6. When you empty the basket, or move the machine, or no need to use the machine for a certain period, Please kindly put the machine under OFF status and unplug it.
    • To avoid fire accidents or electric shock.
  7. Please don’t use inflammable liquids, gases, water and cleaner to clean the machine.
    • To avoid fire accidents or electric shock.
  8. Please don’t use the machine in a very high temperature, very humidity and very heavy dust environment.
    • To avoid fire accidents, electric shocks or machine malfunction
  9. Please do not put adhesive tape, carbon paper, fabric, plastic film, etc. into the machine for shredding.
    • To avoid damaging the machine
  10. Please do not damage or process the power cables, or do not place heavy objects on the cables.
    • To avoid fire accidents or, hurting or electric shock
  11. If abnormal conditions such as smoke or odour occur, please disconnect the power and stop using it immediately.
  12. To avoid fire accidents or electric shock
  13. Please do not use if the shredder or the power cable is damaged or defective
    • To avoid fire accidents or electric shock
  14. Do not shred greeting cards with sound chips or batteries.
    • To avoid fire accidents or electric shock.

IMPORTANT SAFETY INTRODUCTIONS BEFORE FIRST USE

bonsaii-C266-A-12-Sheet-Cross-Cut-Shredder-fig-1

  • One folded sheet of paper equates to 2 sheets of paper. Heavier paper, humidity or other than rated voltage may reduce capacity. 85% Maximum sheets per pass to avoid jams.

KNOW YOUR SHREDDER

  1. CD Control panel ( (Control shredder’s four status “REV”, OFF”, FWD, “AUTO”) ® Reverse Position (“Release the paper”) ® Auto Position (Turn on )
  2. Forward (compulsorily work)
  3. OFF (Turn off)
  4. Power light (work status in blue )
  5. Indicator light (overloading in red with flashing, Overheating in red )
  6. Feed opening
  7. Basket handle
  8. Basket
  9. Transparent Window
  10. Shredder’s caster

For safety reasons, the shredder will operate only if the shredder head is in the correct position and used with the supplied basket.

TECHNICAL SPECIFICATIONS


Voltage

| ****

120V- , 60Hz,

---|---


Feeding Opening Capacity

| ****

12 sheets/time (A4 20LB) one sheet of credit card/time

| ****

Feed Opening (L*W)

| ****

220 x 5mm

8.66 x 0.2 Inches


Basket type

| ****

Pull out

| Shred Type| Cross cut


Basket Capacity

| ****

4.2Gallon/16L

| ****

Shred Paper Size

| 5 x 20mm (13/64×25/32 Inches)


Product Size (LWH)

| ****

13.13 x 9.53 x 18.03 Inches

333.5 x 242 x 458mm

| ****

Shred Functions

| Paper, plastic credit card, staple, clips

Will not shred: Unopened junk mail, adhesive labels, continuous from paper, transparencies, newspaper, cardboard, large paper clips, laminates, file folders, X-rays or plastic other than those noted above. Maximum recommended daily usage rates: 30 sheets,2 credit cards.

OPERATING INSTRUCTIONS

bonsaii-C266-A-12-Sheet-Cross-Cut-Shredder-fig-5 bonsaii-C266-A-12-Sheet-Cross-Cut-Shredder-fig-6

PRODUCT MAINTENANCE

  • Plug in and move the “control panel” from OFF to AUTO position, “Power Light” shows a blue light.(Feed one shredder Lubricant pack to shred )
  • Move the “control panel” from Auto to “Reverse” for 2-3 seconds (don’t pull out the shredder lubricant pack.)
  • Move the “control panel” from REV to AUTO to shred the shredder lubricant pack for 3-5 seconds and repeat the operation 2-3 times till the shredder lubricant pack is fully shredded.
  • When finished shredding or no need to use it, please set it to OFF. bonsaii-C266-A-12-Sheet-Cross-Cut-Shredder-fig-8

CAUTION

  • Only use the professional shredder Lubricant pack to maintain the shredder such as Bonsaii shredder Lubricant 24-Pack(LS24)/12-Pack(LS12) . (no cleaner, inflammable liquids, gases oil etc..

TROUBLESHOOTING

If the above answers can not solve your problems, please kindly contact our customer service team via email at customer-care@bonsaii.com


Malfunction

| ****

Reason

| ****

Solution

---|---|---









Stop Working

| ****

The power plug doesn’t connect to the power supply.

| ****

Please kindly check whether you used the machine with the related supply voltage or plugged it in again correctly.

The power supply voltage is too low or no power supply.| Please kindly find a related supply voltage to use it .
The machine is under overheating protection because the machine is over the continues working capacity.| ****

Wait for the machine to cool down naturally.


The thickness of the paper is too thin.

| ****

To make the paper thicker,You can add more papers or fold the paper.


The machine is overloaded because the paper is over machine Max shredding quantities.

| ****

Reduce the paper quantity with an acceptable amount and place the paper into the feeding opening of shredder again.



Damage of power cable.

| ****

Please replace the power cable with the same parameters by a professional person or contact with our

customer service.

The basket is full.| Empty the basket.


Defective of machine.

| Please kindly contact with our customer service.


Jam

| ****


Paper jam.

| Please kindly use the function of “Reverse” to take out the excess paper.





Keep Running

| ****



Paper dust and other foreign objects cover the sensor.

The location of the sensor is in the shredder’s feeding opening looks like glass beads or marbles.

| 1. Please unplug first and use soft cloth

or cotton swab to clean the foreign objects without any cleaner or water.

2. lf there are some paper scraps around the sensor area , please kindly use a cotton swab or needle-nosed pliers to take out the paper scraps.

: please don’t overexert and use Sharp tools to clean or poke the sensor to avoid damaging the sensor.

Loud Noise| ****

The shredder is placed on an unsuitable place.

| ****

Change the location.

LIMITED WARRANTY

We stand by our product and offer a 30-day money-back guarantee. During this time, you could return the item without paying any extra fee if there is a manufacturing defect in it. Please rest assured that the returns are free and easy if there is a manufacturing defect. Otherwise, it would be the customer’s responsibility to cover the shipping fee. Products on sale are also returnable. If the product isn’t meeting your expectations, please email within 30 days of receipt. We will help you to either return or exchange your product. Your original form of payment will be refunded in full once the full return is complete. After 30 days orders may be subject to a 20% restocking fee and all shipping and handling charges will be the responsibility of the customer. Additional return details are listed below. After 60 days the purchase from Bonsaii is non-refundable. If you receive a damaged product, you must notify Bonsaii within 48 hours of delivery. Bonsaii will investigate the claim and notify the freight company about the damage. Please retain all packaging if Bonsaii or the freight company needs to inspect it. These investigations may take several days but merchandise replacements will be processed as soon as possible. For product arrived defective or damaged, We’re sorry to hear that your Bonsaii product arrived in less than perfect condition. We’d like to resolve this issue right away with the help of our Customer Support Team and Quality Assurance team. They’ll need to know a bit of information on your order as well as the issue you’re experiencing with your Bonsaii product. To report your issue, please reach out to our Customer Support team by emailing customer-care@bonsaii.com with your order number. We may need you to make a short video, or take some pictures of the defects of the product and send them to customer-care@bonsaii.com. After a preliminary analysis on the video or pictures, we will send you a brand-new replacement right away if it is confirmed to be defective on its arrival. If we determine that you have misrepresented the Bonsaii product’s condition and that the product is not defective, we will send you the right instructions and help you to use the product correctly.

If you have any questions or any confusion, Please kindly contact us: at customer-care@bonsaii.com.

Manufacture: Bonsen Electronics Limited Q: No.11-12, Lun Pin Chong Industrial Zone San Tun Community, Hou Jie Town 523941 Dongguan City, Guangdong PEOPLE’S REPUBLIC OF CHINAill: customer-care@bonsaii.com

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