bonsaii C261-C Paper Shredder Instruction Manual
- June 15, 2024
- Bonsaii
Table of Contents
bonsaii C261-C Paper Shredder
PRODUCT INFORMATION
MODEL NO.: Paper Shredder C261-C
THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. PLEASE READ AND KEEP IT FOR FUTURE REFERENCE.
Please give us a chance to make it right and do better! Contact our friendly customer service department for help first. Replacements for missing or damaged parts will be shipped.
IMPORTANT!
- Please read all instructions carefully and retain instructions for future reference.
- Read through each step carefully and follow the proper order.
- Please place this machine on a flat and stable surface place, please be careful and don’t tip the machine over.
- In case the machine is broken and cannot be used as normal.
- The device should be set up as close as possible to an easily accessible wall socket.
- Dangerous, please do not disassemble, modify, or repair the machine in any way on your own.
- To avoid electric shock, hurting, or accidental injury.
- When you empty the basket, or move the machine, or no need to use the machine for a certain period, Please kindly put the machine under OFF status and unplug it.
- To avoid fire accidents or electric shock.
- Please don’t use inflammable liquids, gases, water, and cleaners to clean the machine.
- To avoid fire accidents or electric shock.
- Please don’t use the machine in a very high temperature, very humidity, and very heavy dust environment.
- To avoid fire accidents, electric shocks, or machine malfunction
- Please do not put adhesive tape, carbon paper, fabric, plastic film, etc. into the machine for shredding.
- To avoid damaging the machine
- Please do not damage or process the power cables, or do not place heavy objects on the cables.
- To avoid fire accidents or, hurting or electric shock
- If abnormal conditions such as smoke or odor occur, please disconnect the power and stop using it immediately.
- To avoid fire accidents or electric shock
- Please do not use it if the shredder or the power cable is damaged or defective
- To avoid fire accidents or electric shock
IMPORTANT SAFETY INTRODUCTIONS
BEFORE FIRST USE
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User information/safety instructions.
WARNING -
Please kindly let children and pets keep away from the machine.
- There are sharp blades inside the machine to avoid injury.
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Please kindly let your hands keep away from the sharp blades and feeding opening of the paper shredder.
- There are sharp blades inside the machine to avoid injury.
-
Please kindly let your hair keep away from the feeding opening of the paper shredder.
- If your hair is accidentally sucked in, Please kindly use the “Reverse function” and get rid of the danger.
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Please kindly keep your clothing or some small items away from the feeding opening of the paper shredder like ties, necklaces, sleeves, jewelry, etc…
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Please don’t use inflammable liquids, gases water and cleaner to clean the machine.
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To avoid fire accidents.
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Please kindly don’t touch the sharp edges to avoid injury.
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This equipment is not intended for use by children. Avoid touching the media feed opening with the hands, clothing, or hair. Unplug this equipment when not in use for an extended period, Hazardous moving part is in this equipment, keep body parts away from moving parts.
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It cannot be over 8 sheets at one time for the quantity of shredding.
KNOW YOUR SHREDDER
- CD Control panel ((Control shredder’s four statuses “REV”, OFF”, FWD, “AUTO”)
- Reverse Position (“Release the paper”)
- Auto Position (Turn on )
- Forward (compulsorily work)
- OFF (Turn off)
- Power light (work status in green)
- Indicator light ( Overheating in red )
- Feed opening
- Transparent Window
- Basket
- Shredder’s handle
For safety reasons, the shredder will operate only if the shredder head is in the correct position and used with the supplied basket.
TECHNICAL SPECIFICATIONS
OPERATING INSTRUCTIONS
- Plug in and move the “control panel” from OFF to AUTO position, “Power Light” in green. (Feed papers, staple, clip, or credit card to shred).
- Continuous operation around 5 minutes.
- When finished shredding or no need to use it, please set it to OFF.
- Jam : Please move the “control panel” from “Auto” to the “REV” position and pull out the jammed paper.
- Move the “control panel” from “REV” to the FWD position for 3-5 seconds staying (repeat the operation around 2-3 times if get a very serious jam)
- Overheat (power light is in green and indicator light in red, need to wait for cooling down) .
- Cool down for around 40 minutes
- Max. sheets: If it is over the capacities, please take out the excess papers
PRODUCT MAINTENANCE
- Power AND overheat
- Plug in and move the “control panel” from OFF to AUTO position, “Power Light” shows a green light. (Feed one shredder Lubricant pack to shred )
- Move the “control panel” from Auto to the “REV” position for 2-3 seconds and don’t pull out the shredder lubricant pack.
- Move the “control panel” from REV to AUTO position to shred the shredder lubricant pack for 3-5 seconds and repeat the operation 2-3 times till the shredder lubricant pack is fully shredded.
- When finished shredding or no need to use it, please set it to OFF.
CAUTION : Only use the professional shredder lubricant pack to maintain the shredder such as Bonsaii shredder lubricant 24-Pack/12-Pack. (no cleaner, inflammable liquids, gases oil, etc … )
TROUBLESHOOTING
Malfunction
| ****
Reason
| ****
Solution
---|---|---
Stop Working
| ****
The power plug doesn’t connect to the power supply.
| ****
Please kindly check whether you used the machine with the related supply voltage or plugged it in again correctly.
The power supply voltage is too low or no power supply.| Please kindly find a
related supply voltage to use it.
The machine is under overheating protection because the machine is over the
continues working capacity.| ****
Wait for the machine to cool down naturally.
The thickness of the paper is too thin.
| To make the paper thicker, You can add more paper or fold the paper.
The machine is overloaded because the paper is over machine Max shredding quantities.
| Reduce the paper quantity by an acceptable amount and place the paper into the feeding opening of the shredder again.
Damage to power cable.
| Please replace the power cable with the same parameters by a professional person or contact our
customer service.
The basket is full.| Empty the basket.
Defective of machine.
| Please kindly contact with our customer service.
Jam
| ****
Paper jam.
| Please kindly use the function of “Reverse” to take out the excess paper.
Keep Running
| ****
Paper dust and other foreign objects cover the mechanical sensor.
The location of mechanical sensor is in the middle of the shredder’s feeding opening looks like a small plastic divider.
| ****
Please unplug first and use a cotton swab or needle-nosed pliers to take out the
paper scraps without any cleaner or water.
: please don’t overexert and use Sharp tools to clean or poke the mechanical sensor to avoid damaging the mechanical sensor.
Loud Noise| ****
The shredder is placed in an unsuitable place.
| ****
Change the location.
**** If the above answers can not solve your problems, please kindly contact our customer service team via email at customer-care@bonsaii.com
LIMITED WARRANTY
We stand by our product and offer a 30-day money-back guarantee. During this time, you could return the item without paying any extra fee if there is a manufacturing defect in it. Please rest assured that the returns are free and easy if there is a manufacturing defect. Otherwise, it would be the customer’s responsibility to cover the shipping fee. Products on sale are also returnable. If the product isn’t meeting your expectations, please email within 30 days of receipt. We will help you to either return or exchange your product. Your original form of payment will be refunded in full once the full return is complete. After 30 days orders may be subject to a 20% restocking fee and all shipping and handling charges will be the responsibility of the customer. Additional return details are listed below. After 60-days the purchase from Bonsaii is non-refundable.
If you receive a damaged product, you must notify Bonsaii within 48 hours of delivery. Bonsaii will investigate the claim and notify the freight company about the damage. Please retain all packaging if Bonsaii or the freight company needs to inspect it. These investigations may take several days but merchandise replacements will be processed as soon as possible.
For product arrived defective or damaged, We’re sorry to hear that your Bonsaii product arrived in less than perfect condition. We’d like to resolve this issue right away with the help of our Customer Support Team and Quality Assurance team. They’ll need to know a bit of information on your order as well as the issue you’re experiencing with your Bonsaii product. To report your issue, please reach out to our Customer Support team by emailing customer-care@bonsaii.com with your order number. We may need you to make a short video, or take some pictures of the defects of the product and send them to customer-care@bonsaii.com. After a preliminary analysis of the video or pictures, we will send you a brand-new replacement right away if it is confirmed to be defective on its arrival. If we determine that you have misrepresented the Bonsaii product’s condition and that the product is not defective, we will send you the right instructions and help you to use the product correctly.
If you have any questions or any confusion, Please kindly contact us: at customer-care@bonsaii.com.
Manufacture : Bonsen Electronics Limited Q: No.11-12, Lun Pin Chong Industrial Zone San Tun Community, Hou Jie Town 523941 Dongguan City, Guangdong PEOPLE’S REPUBLIC OF CHINA 1-844-728-6917 customer- care@bonsaii.com