Westinghouse WTH-28EF12A2 WiFi Link Remote Control Instruction Manual

Westinghouse WTH-28EF12A2 WiFi Link Remote Control Instruction Manual

Remote Function

WIFI lINK CONTROL

Fireplace networking process 
Turn on switch button first
Long press the power standby button 0 10S to enter the network distribution mode, the WIFI indicator flashes, showing”P-0″.

The WIFI indicator light in distribution mode flashes, displaying “P-0” Add WIFI network and mobile app for network distribution.Turn on Bluetooth and WIFI

or

Google Play and App Store for Android and IOS Search“Westingh ouse Butler” Install the App

Install The Westinghouse Butler App

Registration process

1. open the “Westinghouse Butler” app, click register, start registration
2. enter your email address and fill in the verification code
3. set your login password
4. enter the app page to open the settings page, allow nearby devices and location
   NOTE:（This permission is disabled will not be able to use the app to control the fireplace）

Note: Please make sure the wireless network and the Bluetooth function of the cell phone are turned on before networking. open the app to enter the home page, click add device app will automatically search for fireplace, click add fireplace.(or Scan Code Add) the device network successfully “fireplace control page icon”

Wi Fi connectivity

• 802.11 BIG/N20
• Channel 1-14 © 2.4GHz
• Supports Bluetooth 4.2 Low Energy
• Support INPAIWPA2 security mode
• Output power of+20dBm in 802.11b mode
• Support for SmartConfig functionality (including Android and IOS devices)
• Onboard PCB Onboard antenna
• Working temperature: -4°F to 185°F

Alexa Link and Voice Control

1. Your Smart Home Skills
2. Enable smart home skills to discover devices andscenes Alexa can control.Enable Smart Home Skills
3. Search for “westinghouse”.
4. “Westsmart” ENABLE TO USE.
5. Associated “ Westinghouse Butler”account.
6. Alexa is looking for devicesto connect
7. device found andconnected
8. heater is set up and ready touse

Special statement: The content on this material has been carefully checked, if there are typographical errors and omissions and content In case of misunderstanding, the company reserves the right of final interpretation.

• If the product is technically improved, without notice, the appearance and color of the product are changed  The thing prevails

For Both FCC & IC Application 

This device complies with Part 15 of the FCC Rules / Industry Canada licence- exempt RSS standard(s). Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help

MPE Requirements

To satisfy FCC / IC RF exposure requirements, a separation distance of 20 cm or more should be maintained b

NOTICE 1 When the heater is first turned on, a slight odor may be odor may be present. This is normal and should not occur again unless the heater is not used for a long period of time.
NOTICE 2
To improve operation, aim the remote control at the front of the fireplace. DO NOT press the buttons too quickly.Give the unit time to respond to each comman

This heater is equipped with a Temperature Limiting Control. Should the heater reach an unsafe temperature, the heater will automatically turn OFF. To reset:

1. Unplug the power cord from the outlet.
2. Turn the ON/OFF switch on the CONTROL PANEL to OFF. Wait 5 minutes.
3. Inspect the fireplace to make sure no vents are blocked, or clogged with dust or lint. If there are, use a vacuum to clean the vent areas
4. With the POWER switch in the OFF position, plug the power cord back into the outlet.
5. If the problem continues, have your outlet and wiring inspected by a professional

Remote Control Battery Information

• Excluding batteries, Prepare yourself With 2x AAA batteries.
  NOTE: Remote control battery used depends on the remote control type which selected above

NEVER dispose of batteries in fire. Failure to observe this precaution may result in an explosion. Dispose of batteries at your local hazardous mat Dispose of batteries at your local hazardous material processing center.

CARE AND MAINTENANCE

Cleaning

Always
he heater OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in electric shock,

NEVER immerse in water or spray with water. Doing so could result in electric shock, fire, or personal injury. Metal:

• Buff using a soft cloth, slightly dampened with a citrus oil-based product.

• DO NOT use brass polish or household cleaners as these products will damage the metal trim.
  Glass :

• Use a good quality glass cleaner and dry thoroughly with a paper towel or lint-free cloth.

• NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.
  Vents:

• Use a vacuum or duster to remove dust and dirt from the heater and vent areas.

• Clean the exterior of the fireplace with a slightly damp cloth or duster

Maintenance
Risk of electric shock! DO NOT OPEN! No user-serviceable parts inside!
ALWAYS turn the heater OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in electric shock fire, or personal injury

Electrical and Moving Parts:

• The fan motors are lubricated at the factory and will not require lubrication.

• Electrical components are integrated in the fireplace and are not serviceable by the consumer.
  Storage:

• Store heater in a clean dry place when not in use.
  WARNING! No other servicing should be performed by the consumer. Do not attempt to service The Unit Your Self

Troubleshooting

WARNING
DISCONNECTED THE APPLIANCE COMPLETELY AND LET COOL PRIOR TO ANY SERVICE. O
LY A QUALIFIED SEVICE PERSON SHOULD SERVICE AND PEPAIR THIS ELECTRIC APPLAINCE.

safety devise has caused thermal switch to disconnect or home circuit breaker has opened.| 1. Reset switch by turning main power on and waiting turning it back on or breaker circuit breaker.
Flame is not moving.|

1. Loose wiring.
2. Flame motor detective.
3. Flame rod out of place.

|

1. Inspect wiring for loose connections.
2. Call a qualified service technician to replace flame motor
3. ‘Flame Roe out of place due to rough transit) handing of the product. This issue can be corrected as simple as removing the glass. flipping the fireplace upside and down. removing a set of screws that are holding the bottom frame plate and placing the flame rod back into place.

Flame is not visible.| 1. Wiring is loose.| I. Disconnect from power source and inspect wiring for loose connections andirepair or replace if necessary.2. Push the flame button to high.
Log set and for is not glowing.| 1.Wiring is loose.2.Ember is off mode.| 1. Disconnect from power source andinspect wiring for loose connections and repair or replace if necessary.
Remote control does not work.|

1. Low batteries.
2. Not aiming control correctly
3. Defective remote control and / or sensor.

|

1. 1.    Replace      batteries   in    remote
2. control.2.    Aim         control       at sensor    located
3. directly behind glass screen in center of.unit just above logs.3.    Replace      remote   control      and/or
4. sensor.

Electrical schematic

Customer Support

Returns
The return policy refers to products purchased directly from Westinghouse Fireplace. Reseller sales are subject to respective policies of the seller NOTE: Return policies refer to Westinghouse fireplace direct purchases. Reseller sales are subject to respective policies of the seller

Electric Fireplace Return Policies

• If an order arrives damaged, defective or incomplete, please contact fireplace@westinghouse.cn
• If a product is concealed damaged or defective after (14) days of delivery, the product will be processed under its warranty.
• Westinghouse fireplace does not accept returns for refunds due to customer regret thirty (30) days after delivery.
• For fireplaces returned in original packaging and in saleable condition, thirty (30) days from the date of delivery, the customer may regret.
• Human damage is not covered by the return warranty .
• Return shipping costs are the responsibility of the consumer

Warranty

• 2 year warranty (2 year full replacement) .
• Replacement of any non-functioning electronic parts

CONTACT US :fireplace@westinghouse.cn

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