Westinghouse WTH-50EF12A1 Electric Fireplace User Manual

Westinghouse WTH-50EF12A1 Electric Fireplace

Product Information

The Electric Fireplace is available in three models: WTH-50EF12A1, WTH- 60EF12A1, and WTH-74EF12A1. It complies with the implementation standards for fixed and location-dedicated electric room heaters such as UL 2021 and CSA C22.2#46. The product is manufactured in China.

Product Usage Instructions

1. Before installing and operating the appliance, read the entireuser manual to ensure proper usage and safety.
2. Do not store or use gasoline or other flammable liquids nearthe electric fireplace.
3. Ensure the heater is properly grounded by connecting it toappropriately grounded outlets only.
4. Avoid touching hot surfaces to prevent burns.
5. Do not insert foreign objects into any ventilation or exhaustopenings as it may cause electric shock, fire, or damage to theheater.
6. Do not block air intakes or exhausts to prevent the risk offire.
7. Avoid placing the heater on soft surfaces like beds, whereopenings may become blocked.
8. Do not use the heater in areas where gasoline, paint, orflammable liquids are used or stored.
9. Always plug the heater directly into a wall outlet/receptacleand avoid using extension cords or relocatable power taps.
10. Avoid placing the heater near a bed to prevent objects fromfalling off and being ignited.
11. Never use the heater in bathrooms, laundry rooms, or any otherlocation where it could come in contact with water.
12. Regularly inspect and clean air vents to ensure they are freefrom dust, lint, or blockage. Use a vacuum for cleaning, but do notrinse or get the unit wet.
13. Always mount the heater to the provided wall bracket before useand avoid using it on the floor or other surfaces.
14. Use the specified wall mount bracket provided by themanufacturer and do not use a bracket from anothermanufacturer.
15. The electric fireplace is designed for supplemental heat onlyand should not be used as a primary heat source.
16. It is suitable for indoor use only and should never be usedoutdoors to avoid the risk of electric shock.
17. Do not attempt to open the unit as there are nouser-serviceable parts inside.
18. Always turn off the heater before unplugging it from theoutlet.
19. Disconnect the unit from the power supply before performing anyassembly, cleaning, or relocating the electric fireplace.
20. Never leave the heater unattended and always unplug it when notin use.
21. Store the heater in a dry location and do not use it if it hasbecome wet.
22. Avoid plugging the heater into old, cracked outlets or outletswith loose wires or connections to prevent electrical hazards.
23. Check the heater cord and plug connections before each use toensure they are secure.

Implementation Standards:

Fixed And Location-Dedicated Electric Room Heaters [UL 2021] [CSA C22.2#46]

CONSUMER SAFETY INFORMATION

• Read this manual before installing and operating this appliance.
• Failure to follow these instructions may result in electric shock, fire property, or personal injury.
• Do not store or use gasoline or other flammable liquids in the vicinity of this appliance.

IMPORTANT SAFETY INFORMATION!

• Read all instructions before using this heater!
• This heater is hot when in use. To avoid burns, DO NOT let bare skin touch hot surfaces. If provided, use handles when moving this heater. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9m) from the front of the heater, and keep them away from the sides and rear.
• Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
• DO NOT operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner, Discard heater, or return to authorized service facility for examination and /or repair.
• DO NOT run power cord under carpeting. DO NOT cover power cord with throw rugs, runners, or similar coverings. DO NOT route power cord under furniture or appliances. Arrange power cord away from traffic area, and where it will not be tripped over.
• Connect to properly grounded outlets ONLY.
• DO NOT insert or allow foreign objects to enter any ventilation or exhaust openings, as this may cause electric shock or fire, or damage the heater.
• To prevent a possible fire, DO NOT block air intakes or exhaust in any manner. Doing so could cause a fire. DO NOT use on soft surfaces, like a bed, where openings may become blocked.
• A heater has hot and arcing or sparking parts inside. DO NOT use it in areas where gasoline, paint, or flammable liquids are used or stored.
• Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
• ALWAYS plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
• DO NOT place the heater near a bed because objects such as pillows or blankets can fall off the bed and be ignited by the heater.
• NEVER use this heater in bathrooms, laundry rooms, or any other location where the heater could fall into a bathtub or pool, become damp or come in contact with water.
• AVOID FIRE! Regularly inspect all air vents to make sure they are free from dust, lint, or other Blockage.Unplug the unit and clean with a vacuum ONLY. DO NOT rinse or get wet.
• ALWAYS mount to wall bracket before use. DO NOT set on the floor, or other surface, to use.
• NEVER use a wall mount bracket from another manufacturer.
• This product is not intended to be a primary heat source. It is for supplemental heat only.
• INDOOR use only! NEVER use this heater outdoors! Doing so may result in electric shock!
• Risk of electric shock! DO NOT OPEN! No user-serviceable parts inside!
• ALWAYS turn this heater off before unplugging it from the outlet.
• ALWAYS disconnect this unit from the power supply before performing any assembly or cleaning, or before relocating the electric fireplace.
• NEVER leave this heater unattended. ALWAYS unplug this heater when not in use.
• ALWAYS store this heater in a dry location.NEVER use the fireplace if it has become wet.
• NEVER plug this heater into an outlet that is old, cracked, or has any loose wires or connections. Plugging this heater into a faulty outlet could result in electric arcing within the outlet that could cause the outlet to overheat or catch fire.
• ALWAYS check your heater cord and plug connections with each use!
  • i) MAKE SURE the plug fits tight in the outlet! Faulty wall outlet connections or loose plugs can cause the outlet to overheat.
  • ii) Heaters draw more current than small appliances. Overheating may occur even if it has not occurred with the use of other appliances.
  • iii) During use check frequently to see if the plug outlet or face plate is HOT!
  • iv) If the outlet or face plate is HOT, discontinue use immediately and have a qualified electrician inspect and/or replace the faulty outlets.
• The power cord supplied with the heater has a plug with two flat blades (live and neutral) and one round pin (ground). If a 3- slot receptacle is not available, an adapter
• MUST be used. The adapter MUST be properly grounded to the outlet box (seefigure at right).(Note:Adapter NOT INCLUDED.)
• SAVE THESE INSTRUCTIONS!

PREPARATION

This product includes a GLASS panel! Always use extreme caution when handing glass. Failure to do so could result in personal injury or property damage. Remove all parts and hardware from the carton and place them on a clean, soft, dry surface. Parts and assembly steps are grounded for wall-hanging or recessing use. Check the parts list to make sure nothing is missing. Dispose of packaging materials properly. Please recycle whenever possible. You will need the following tools (not included): Phillips screwdriver; stud finder; level; tape measure; electric drill; battery;1/4” wood drill bit, hammer.

PARTS & HARDWARE

Specification and Dimension

PRODUCT DIMENSIONS

ModelNumber

WTH-

| A

50.0”

| B

1223/32″

| C

483/4”

| D

811/32”

| E

1215/32″

| F

537/64″

| G

1327/64″

---|---|---|---|---|---|---|---
50EF12A1 WTH-| 1270mm 60.0”| 1168mm 1223/32″| 1238mm

5823m/4m”

| 212mm 811/32”| 1306mm

2015/m32″

| 141.5mm

51357/64″

| 1341mm

4217/64″

60EF12A1

WT2HA-

| 1524mm

74”

| 1168mm

70”

| 149

723/4”

| 212mm

1043/64”

| 36 m

1411/32”

| 14. mm

51357/64″

| 3 mm

153/4”

74EF1   1| 1880mm| 1778mm| 1848mm| 271mm| 364mm| 14. mm| 400mm

Installation and Assembly

Your appliance is a wall-mounted, recessed and /or mantel installed appliance. Select a suitable location that is not susceptible to moisture and is away from drapes, furniture and high traffic areas. NOTE: Follow all national and local electrical codes.

MINIMUM CLEARANCE TO COMBUSTIBLES

WARNING

WHEN USING PAINT OR LACQUER TO FINISH THE MANTEL, THE PAINT OR LACQUER MUST BE HEAT RESISTANT TO PREVENT DISCOLOURATION

MANTEL CLEARANCES

RECESSED TO WALL INSTALLATION

( Tips:Wall bracket removing is NOT required. )

STEP 1 Select a dry wall to open a hole for fireplace box. Figure (A)

Size of hole as below chat-Framing Hole Size

F r a m i n g H o l e S i z e

M o d e l N u m b e r| W| H| D
W T H – 5 0 E F 1 2 A 1| ( 4 9 3 / 6 4 ” 1 2 4 6 m m )| 1 2 23 / 32 ” ( 3 23 m m )| ( 1 5 6 . 0 “ )

2mm

W T H – 6 0 E F 1 2 A 1| ( 5 9 3 / 6 4 ” 1 5 00 m m )| 1 2 23 / 32 ” ( 3 23 m m )| ( 1 5 6 . 0 “ )

2mm

W T H – 7 4 E F 1 2 A 1| ( 1 8 7 3 . 0 “ )

56mm

| ( 3 1 5 . 0 “ )

8 1 m m

| ( 1 5 6 . 0 “ )

2mm

STEP 2 Remove two screws on both sides of the fireplace at front corner. Figure (C)

STEP 3 Take off the front tempered glass of the fireplace. Figure (D)

STEP 4 Take foam out of the fireplace. Figure (E)

STEP 5 Have two people to move the fireplace box to the wall hole or fireplace mantel. Figure(F) If the appliance is fully recessed into the wall:

STEP 6 Use the 4 screws(provided) to lock the appliance into wall with the existing two side flanges,Figure(G)

STEP 7 Put carbon log or crystal stone to bed. Figure (H)

STEP 8 Place the front panel lock the appliance. Figure (I)

STEP 9 Place the front panel lock the appliance. Figure (J)

WALL MOUNTED INSTALLATION

Due to many different materials used on different walls, it is highly recommended that you consult your local builder before you install this appliance on the wall.

• STEP 1 Select a location that is not prone to moisture and is located at least 36″(914mm) away from combustible materials such as curtain drapes, furniture, bedding, paper, etc.

• STEP 2 Have two people hold the appliance against the wall to determine the final location.

• STEP 3 Place unit face down on a soft, non abrasive surface. Remove the bracket from the back of the unit by removing the screws. Figure(a) Remove four pieces of silver screws on both sides. Figure(b)

• STEP 4 Take the glass panel out of the fireplace box. Place it in a soft and clean place. Figure (c)

• STEP 5 Take foam(A) out of the fireplace. Figure(d)

• STEP 6 Mark out location, then mount the bracket(part e) onto the wall using the supplied screws. This bracket MUST have the hooks facing upward and be level. Figure(e)
  NOTE: It is strongly recommended that the mounting bracket(part e) be screwed into the wall studs where possible. If the wall studs cannot be used, ensure that the supplied plastic anchors are used to affix the bracket to the wall and the bracket is adequately secured. Figure(f)

• STEP 7 With the wall mounting bracket installed have two people lift the appliance up and insert the two hooks on the bracket into the two slots on the back of the appliance.

• STEP 8 Fasten the metal bracket (F) at the back of fireplace with 2pcs of 4x8mm screws, the other end to the wall with 1pc of drywall anchors.

• STEP 9 Put carbon log or crystal stone to bed, place the front panel lock the appliance by 4x8mm screws.Figure(i)

LOG-SET/CRYSTAL EMBER INSTALLATION
(Note: Please make the installation according to the embers which you bought or selected.)

• Glass front must be removed and the appliance must be mounted in its final location before the log-set/crystal embers are installed.
• If your fireplace come with log-set, remove the log-set from the package, put it to the fireplace designed place. Figure 1
• If your fireplace come with CLEAN CRYSTAL MEDIA: crystal may have a fine oil residue that needs to be cleaned prior to installation. Clean them with mild dish soap, drain, rinse thoroughly and dry before placing into the tray.
• Then place the crystal embers carefully into the bottom tray on the front of the appliance as illustrated. Apply an even layer from side to side. Figure 1

Control Description

Read and understand this entire owner’s manual, including all safety information, before plugging in or using this product. Failure do to so could result in electric shock, fire, serious injury, or death.

POWER
Make sure the ON/OFF switch, located on the control panel, is in the OFF position.Plug the power cord into a 120-230V Volt 7 Amp grounded outlet (see IMPORTANT SAFETY INFORMATION on Pages 2 and 3).Make sure the outlet is in good condition and that the plug is not loose.NEVER exceed the maximum amperage for the circuit. DO NOT plug other appliances into the same circuit.

METHODS OF OPERATION

• This electric fireplace can be operated by the button, located on the TOP right side glass panel of the fireplace, or by the battery-powered REMOTE CONTROL.
• The operation and functions of the two methods are the same.
• Before operating, please review the IMPORTANT SAFETY INFORMATION on Pages 2 and 3, and heed all warnings.

Remote Control Description

1. Open the battery compartment cover and install the 2 x AAA batterys.
2. Test whether the battery is installed properly and press any key to observe whether the indicator light is on.

To improve operation, aim the remote control at the front of the fireplace. DO NOT press the buttons too quickly.Give the unit time to respond to each command.

Excluding batteries, Prepare yourselfWith 2x AAA batteries.

1. Open the battery compartment cover and install the 2 x AAA batterys.
2. Test whether the battery is installed properly and press any key to observe whether the indicator light is on

Remote control to adjust brightness

Remote control 1. Illustration of button mode

Remote control 2.Remote control function selection mode, up and down selection

Select the function mode, the function light flashes, select the required parameters up and down for the current function, wait for the controller to turn o? the light, and exit the current selection mode. Alternatively, press other function keys to access other functions.

The default mode up and down keys can directly adjust the temperature

WIFI lINK CONTROL

Fireplace networking process

Long press the power standby button 10S to enter the network distribution mode, the WIFI ‘ indicator flashes, showing”P-0″.

The WIFI indicator light in distribution mode flashes, displaying “P-0” Add WIFI network and mobile app for network distribution.Turn on Bluetooth and WIFI

Cell phone code copy installation “Westinghouse Butler”APP

Google Play and App Store for Android and IOS Search“Westingh ouse Butler” Install the App

Registration process

1. open the “Westinghouse Butler” app, click register, start registration
2. enter your email address and fill in the verification code
3. set your login password
4. enter the app page to open the settings page, allow nearby devices and location NOTE:（This permission is disabled will not be able to use the app to control the fireplace）

Note: Please make sure the wireless network and the Bluetooth function of the cell phone are turned on before networking. open the app to enter the home page, click add device app will automatically search for fireplace, click add fireplace.(or Scan Code Add) the device network successfully “fireplace control page icon”

WiFi connectivity

• 802.11 B|G/N20
• Channel 1-14 @ 2.4GHZ
• Supports Bluetooth 4.2 Low Energy
• Support WA/WPA2 security mode
• Output power of+ 20dBm in 802.11b mode
• Support for SmartConfig functionality (including Android and IS devices)
• Onboard PCB Onboard antenna
• Working temperature: -4°F to 185°F

Alexa Link and Voice Control

1. Your Smart Home Skills
2. Enable smart home skills to discover devices andscenes Alexa can control.Enable Smart Home Skills
3. Search for “westinghouse”.
4. “Westsmart” ENABLE TO USE.
5. Associated “ Westinghouse Butler”account.
6. Alexa is looking for devicesto connect
7. device found andconnected
8. heater is set up and ready touse

Special statement: The content on this material has been carefully checked, if there are typographical errors and omissions and content In case of misunderstanding, the company reserves the right of final interpretation.
** If the product is technically improved, without notice, the appearance and color of the product are changed The thing prevails.

For Both FCC & IC application:
This device complies with Part 15 of the FCC Rules / Industry Canada licence- exempt
RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help.

MPE Requirements

• To satisfy FCC / IC RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation.
• To ensure compliance, operations at closer than this distance is not recommended.

NOTICE 1

When the heater is first turned on, a slight odor may be odor may be present. This is normal and should not occur again unless the heater is not used for a long period of time.

NOTICE 2

To improve operation, aim the remote control at the front of the fireplace. DO NOT press the buttons too quickly.Give the unit time to respond to each command.

Temperature Limiting Control
This heater is equipped with a Temperature Limiting Control. Should the heater reach an unsafe temperature, the heater will automatically turn OFF. To reset:

1. Unplug the power cord from the outlet.
2. Turn the ON/OFF switch on the CONTROL PANEL to OFF. Wait 5 minutes.
3. Inspect the fireplace to make sure no vents are blocked, or clogged with dust or lint. If there are, use a vacuum to clean the vent areas.
4. With the POWER switch in the OFF position, plug the power cord back into the outlet.
5. If the problem continues, have your outlet and wiring inspected by a professional.

Remote Control Battery Information

Excluding batteries, Prepare yourselfWith 2x AAA batteries.

NOTE: Remote control battery used depends on the remote control type which selected above.

NEVER dispose of batteries in fire. Failure to observe this precaution may result in an explosion.
Dispose of batteries at your local hazardous material processing center.

CARE AND MAINTENANCE

Cleaning

• ALWAYS turn the heater OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in electric shock, fire, or personal injury.
• NEVER immerse in water or spray with water. Doing so could result in electric shock, fire, or personal injury.

Metal:

• Buff using a soft cloth, slightly dampened with a citrus oil-based product.
• DO NOT use brass polish or household cleaners as these products will damage the metal trim.

Glass:

• Use a good quality glass cleaner and dry thoroughly with a paper towel or lint-free cloth.
• NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.

Vents:

• Use a vacuum or duster to remove dust and dirt from the heater and vent areas.
• Clean the exterior of the fireplace with a slightly damp cloth or duster.

Maintenance

• Risk of electric shock! DO NOT OPEN! No user-serviceable parts inside!
• ALWAYS turn the heater OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in electric shock, fire, or personal injury.

Electrical and Moving Parts:

• The fan motors are lubricated at the factory and will not require lubrication.
• Electrical components are integrated in the fireplace and are not serviceable by the consumer.

Storage: Store heater in a clean dry place when not in use.

WARNING! No other servicing should be performed by the consumer. Do not attempt to service the unit yourself.

Troubleshooting

DISCONNECTED THE APPLIANCE COMPLETELY AND LET COOL PRIOR TO ANY SERVICE. ONLY A QUALIFIED SEVICE PERSON SHOULD SERVICE AND PEPAIR THIS ELECTRIC APPLAINCE .

Electrical schematic

Customer Support

Returns
The return policy refers to products purchased directly from Westinghouse Fireplace. Reseller sales are subject to respective policies of the seller
NOTE: Return policies refer to westinghouse fireplace direct purchases. Reseller sales are subject to respective policies of the seller

Electric Fireplace Return Policies

• If an order arrives damaged, defective or incomplete, please contact fireplace@westinghouse.cn
• If a product is concealed damaged or defective after (14) days of delivery, the product will be processed under its warranty.
• Westinghouse fireplace does not accept returns for refunds due to customer regret thirty (30) days after delivery.
• For fireplaces returned in original packaging and in saleable condition, thirty (30) days from the date of delivery, the customer may regret.
• Human damage is not covered by the return warranty .
• Return shipping costs are the responsibility of the consumer.

Warranty

• 2 year warranty (2 year full replacement) .
• Replacement of any non-functioning electronic parts.

CONTACT US: fireplace@westinghouse.cn

References

• Westinghouse
• P65Warnings.ca.gov/furniture

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