AES GLOBAL IGATE-1200-US GSM Gate Opener Instruction Manual

AES GLOBAL IGATE-1200-US GSM Gate Opener

Product Information iGate 1200 – GSM Gate Opener

The iGate 1200 is a GSM gate opener that allows for remote control of driveway gates. It comes with an enclosure that should be installed at a height to ensure optimal signal reception for the internal antenna. The device requires a 24v DC power supply (not included) with a peak current of 1.2A. It also features a 4G antenna and relay connections for gate control. For detailed instructions and support, visit the telecoms website at www.aesglobaltelecom.com or the manufacturer’s website at www.aesglobalus.com. Support options include web chat, full manuals, customer helpline, and more.

Product Usage Instructions

1. Before continuing, read all instructions provided in the manual.
2. Ensure there is good 4G signal on site. In some countries, the device will fall back to 3G service.
3. Set up the iGate 1200 on a workbench before installation. Program the unit and contact technical support if needed.
4. The device requires a basic SMS SIM card with a data allowance to avoid potential charges. Do not use a data-only SIM.
5. Ensure the power supply does not exceed 28V AC/DC and is regulated.
6. Seal all entry holes to prevent insects from causing issues or shorting out components. Follow the sealing instructions included or available online to maintain the IP55 rating.
7. When adding or removing the SIM card, make sure the system is switched off and ensure correct orientation.
8. For wiring connections and PCB status indicators, refer to the manual for details.
9. If using the supplied enclosure, drill a hole in the wall and secure the cable gland halves to ensure a waterproof seal.

For more advanced features and information, consider the i-Gate Prime GSM switch available from AES Global. For additional assistance, contact +1 (321) 900 4599 or scan the QR code provided to access resources such as videos, how- to guides, manuals, and quick start guides on the manufacturer’s website.

INSTALLATION INSTRUCTIONS

SIM Preparation
Ensure you read all instructions before continuing. The SIM cards provided need activated before use. Follow the instructions provided or visit our telecoms website for more details www.aesglobaltelecom.com

Site Wiring

Note : PSU not supplied. Can be purchased separately. 24v DC 1.2A peak

Power

Relay Connections Example

LIGHTNING PRONE AREAS MUST USE SURGE PROTECTION FOR POWER SUPPLY

SITE SURVEY

Please read this entire manual before installing this product. A full comprehensive manual is available on our website for additional information

• Ensure there is good 4G signal on site. 4G units will fall back to 3G service in some countries
• Set up on a bench in workshop BEFORE going to site. Program the unit in the comfort of your work bench and call technical support should you have any questions
• This product requires a basic SMS SIM card. Ensure there is a data allowance to avoid any potential charges. Do not use a data only SIM, as this will not work in the unit

POWER CABLE

ENSURE THE POWER SUPPLY IS REGULATED & DOES NOT EXCEED 28V AC/DC.

TIP : Most technical calls received are due to installers using CAT5 or alarm cable to power the unit.

NEITHER are rated to carry enough power! ( 1.2amp peak )

Please use the following cable:

• Up to 2 metres ( 6 feet ) – Use minimum 0.5mm2 ( 18 gauge )
• Up to 4 metres ( 12 feet ) – Use minimum 0.75mm2 ( 16 gauge )
• Up to 8 metres ( 24 feet ) – Use minimum 1.0mm2 ( 14 gauge )

INGRESS PROTECTION
We recommend sealing all entry holes for prevention of insects that can cause issues with a risk of shorting out components. To maintain the IP55 rating please follow the sealing instructions included. (also available online)

NEED MORE ASSISTANCE?
+1 (321) 900 4599 SCAN THIS QR CODE TO BE BROUGHT TO OUR RESOURCES PAGE.

Wiring Connections

Note : The supplied enclosure is fully sealed. You will need to drill a hole in the wall of the enclosure then secure each half of the supplied cable gland into place to ensure the waterproof seal in intact. (ensure you do not drill the hole larger than the gland supplied)

ALTERNATIVE WIRING EXAMPLE

SIM ORIENTATION

ALWAYS ensure the system is switched OFF when adding or removing your SIM card and ensure the orientation is correct.

CONNECTION TO NETWORK

Quick Flashing = Standby | Constant ON/OFF = Searching

i-Gate Prime
Did you know AES Global also have an advanced GSM switch available the i-Gate Prime. Control 2 entrances and setup automatic times and lots more! For more information about i-Gate Prime visit our website

• GSM gate opener with IOS & Android apps.
• Stores up to 100 numbers for caller ID access (ring gates to open).
• Trigger, latch and unlatch gates by SMS text or with app.
• 2 x Volt free momentary relay outputs.
• Simple programming by SMS text or app.
• Check if gates are opened or closed!
• Can also ring 4 phones when alarm or gates are triggered.
• Check stored numbers by SMS.
• Auto call feature to schedule outgoing call (prevents SIM card being deactivated).
• Auto relay.

Download the programming/user app. ‘ AES Lite ’ (QR Codes

Tip : Use the i symbol for detailed information.

Note : The app will be grey until you select your product type and ‘Finish’ initial setup.

Using App for End User to Manage Gates

I – Heat

Did you know AES Global also has a GSM central heating control unit available the i heat . Control your central heating and hot water with a touch of a button using the our simple to use app! For more information about i Heat visit www.iheatglobal.com

Full SMS Strings to Manage Gates

MAINTENANCE

INTERCOM MAINTENANCE
Bug ingress is a common issue in unit failures. Ensure that all components are sealed accordingly and check occasionally. (Do not open the panel in the rain / snow unless correctly equipped to keep the internals dry. Ensure the unit is securely closed after maintenance)

SIM MAINTENANCE
If using a prepay casual SIM card it will need topped up occasionally. It is recommended to advise the home owner / end user to register the SIM card on the provider’s web site if available. Most major networks allow registration of card payment details for an auto top up feature, which means they will automatically top up your intercom when the balance runs low or in some cases, they offer a low balance reminder to be sent if they do not wish the auto top up feature.

ENVIRONMENTAL INFORMATION

The equipment that you bought has required the extraction and use of natural resources for its production. It may contain hazardous substances for the environment. In order to avoid the dissemination of those substances in our environment and to diminish the pressure on the natural resources, we encourage you to use the appropriate take back systems. Those systems will reuse orrecycle most of the materials of your end of life equipment. The crossed bin symbol marked in your device invites you to use those systems. If you need more information on the collection, reuse and recycling systems, please contact your local or regional waste administration. You can also contact AES Global Ltd for more information on the environmental performances of our products.

WARRANTY

Please note, by installing this product, you are accepting the following warranty terms:

1. The manufacturer’s warranty is a “return to base” 2 year warranty from date of manufacture. This means that any suspected defective components or items are returned to the manufacturer’s agent for investigation and diagnosis and returned at the cost of the customer.
2. The warranty does not cover, nor is the manufacturer or agent responsible for any of the following whatsoever: Storm damage, lightning or surge damage, flooding, accidental damage, vandalism or deliberate damage, un-explained corrosion or unusually harsh environments, failure of telephone networks, future un-interoperability between the product and network providers which cause mal-function due to changes implemented by the phone providers after manufacture of the product, or that which is outside of control of the manufacturer (e.g. 2G, 3G switch off, removal or inability to obtain VOLTE service), and damage due to inaccurate installation.
3. The manufacturer in no way accepts liability for any of the following incurred due to a product defect: Cost of attending site, inconveniences, labor rates, time lost, loss to or damage to property, security breaches, late payment clauses or breaches of any contracts between the installer and the client.
4. This is a professional install product only. The product is a component of an overall system. Therefore, it is the responsibility of the installer to certify the safety and compliance of the overall finished system. As soon as this product is fixed to another item, or connected to another third-party device, then the product has been modified, and compliance with local regulations in the country of install is strictly the responsibility of the installer.
5. Re-stocking fees may apply to items returned that are found to be non-defective. Complete units will also attract a re-stocking fee if returned for credit, regardless if a defect is discovered or not. Re-stocking fees may vary depending on the condition of the item being returned, and whether it can be determined as in brand new condition. The warranty terms do not entitle customers to an automatic full refund. For more details on returns procedures and re-stocking fees, contact the agent.
6. Items with physical signs of surge damage are not covered by warranty. Items with visible signs of surge damage will only be covered by warranty if photographic evidence is provided from site, showing surge protection has been installed.

Full warranty terms and conditions available upon request to AES Technical Department.

TROUBLESHOOTING

PCB intercom is 24V DC. Check the fuse.
The unit powers up but the LED is still flashing rapidly| This means the unit is not able to detect the network for some reason.| This means the unit is not able to detect the network for some reason.

-Power off the unit, remove the SIM and check it in a mobile phone to verify it can make a call and has calling credit if it is a Pay As You Go SIM.

-Disable any PIN code request if active on the SIM card.

-Check the SIM is a standard voice capable SIM. If you are unsure, contact your SIM card provider to verify.

-Check the reception is medium or good. Poor reception is not sufficient.

– Change to an external antenna. External Antenna Details

-Ensure the cable does not have too many sharp bends.

-Check the height of the antenna and make sure it is not inside a metal enclosure.

-Check correct power cable size for cable length from PSU. Refer to manual for guidelines

The caller ID function does not work.| Incorrect programming or poor signal| If your number is a private or number withheld, then it will not work.

-Ensure the number is programmed as you would normally dial it

from another phone.

– Ensure you have adequate GSM signal at the intercom by sending

*20# as a text.

Reset / Default Unit

1. Power off the unit. (approx 60 secs)
2. Make a link across the terminals marked OPEN.
3. Switch on power
4. After several seconds, the relay will click.
5. The unit will then clear memory and be defaulted
6. Remove the link and wait around 20 seconds.

FCC

• FCC ID : 2ALPX-PRIME7-4GQA
• EUT : CellCOM Prime 7 4G
• Test Model : PRIME7-PX-IMPK-PED/4GA

Additional Model No. PRIME7-IMP-PED/4GA, PRIME7-PX-IMP-PED/4GA, PRIME7-IMPK- PED/4GA, PRIME7-PX-IMPK-PED/4GA, PRIME7-AB/4GA, PRIME7-PX-AB/4GA, PRIME7-ABK/4GA, PRIME7-PX-ABK/4GA Grantee: Advanced Electronic Solutions Global LLC This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Output power listed is ERP below 1GHz for Part 22 and EIRP above 1GHz for Part 24. RF exposure compliance is addressed for 1.1310 and 2.1091 MPE limits. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons. End Users must be provided with transmitter operation conditions for satisfying RF exposure compliance This product is not a complete product until fully installed. It is therefore considered a component part of an overall system. The installer is responsible to check that the end installation complies with local regulatory requirements. This equipment forms part of a “fixed installation”.

STILL HAVING TROUBLE?
Find all of our support options such as Web Chat, Full Manuals, Customer Helpline and more on our website:

• WWW.AESGLOBALUS.COM
• +1 (321) 900 4599

References

• AES Global Telecom – AES Global Networks
• AES Global LLC | Gate Intercoms | Florida
• iheatglobal.com

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