Samsung Optimum Cable Box: CS-14350 TV Installation Guide
- June 4, 2024
- optimum
Table of Contents
ou’re experiencing issues with your cable box, this Samsung Optimum Cable Box CS-14350 TV Installation Guide is here to help. This guide provides step-by- step instructions for connecting your cable box to your TV, including both Samsung and Scientific Atlanta cable boxes. The guide also includes additional information such as using a cable splitter, tips to keep in mind, and troubleshooting tips. By following this guide, you can quickly and easily set up your cable box and start enjoying your favorite shows and movies. Whether you have an HD or non-HD TV, this guide has got you covered. So, let’s get started and make the most of your cable services with this easy-to-follow installation guide.
Samsung and Scientific Atlanta TV
Installation Guide
Let’s get started
This easy-to-follow guide will show you how to quickly connect your cable box to your TV. Complete every step before moving to the next. Start by selecting your cable box below:
Samsung cable box|
---|---
With an HD TV| 6
With a non-HD TV| 8
Scientific Atlanta cable box|
With an HD TV| 10
With a non-HD TV| 12
Additional Information|
Using a cable splitter| 14
A few tips to keep in mind| 15
Help| 16
What’s included
Available at Optimum stores
HDMI cable| 
---|---
Power cord| 
Coaxial cable (may be black or white)| 
Coaxial cable clips|
You’ll also want to have your TV remote handy for the set-up process.If you’re connecting a modem and cable box, use Optimum-provided equipment to ensure the best uality. The items below are available at any Optimum store, free of charge.
Coaxial cable (may be black or white)| 
---|---
Cable splitter|
Samsung cable box with HD TV
Connect the cable box
Connect the coaxial cable from the cable outlet on the wall to the “Cable in”
port on the back of the cable box. Manually tighten all connections. Note: If
your cable outlet is already in use, see page 14 on how to use a cable
splitter.
Connect the cable box to your TV
Connect one end of the HDMI cable provided to the HDMI port on the back of the
cable box. Connect the other end of the HDMI cable to one of the HDMI ports on
the back of your TV (note which TV port you plug the cord into to use in Step
3).
Connect the power
Plug the power cord into the back of the cable box and then plug the other end
into an electrical outlet. Plug in your TV and turn it on. Using your TV’s
remote (not the optimum remote), on-screen select the input port you chose in
Step 2 by pressing the input, source or TV/video button.
Activate
Activation should begin automatically. Once “Turn” and “On” alternate on the
LED screen, turn on your digital cable box if it’s not already on. The power
is on if the power button is blue. On your TV you’ll see text that reads:
“Please wait, we are preparing the service for you.” When the service is
ready, the time will display on the LED screen. This may take several minutes.
HDMI Product Notice The terms HDMI and HDMI HighDefi nition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
Samsung cable box with non-HD TV
Connect the cable box
Connect the coaxial cable from the cable outlet on the wall to the “Cable in”
port on the back of the cable box. Manually tighten all connections. Note:
If your cable outlet is already in use, see page 14 on how to use a cable
splitter.
Connect the cable box to your TV
Connect one end of the coaxial cable to the “CH 3/4 out” port on the back of
the cable box and the other end to the “VHF/UHF” or “Antenna in” port on the
back of your TV.
Connect the power
Plug the power cord into the back of the cable box and then plug the other end
into an electrical outlet. Plug in your TV and turn it on. Using your TV’s
remote (not the Optimum remote), tune to channel 3 or 4 on your TV to get a
signal.
Note: Once your TV is set to the right channel, DO NOT CHANGE it with your TV
remote or you will lose your cable signal. Use only the Optimum remote to
change channels after setup.
Activate
Activation should begin automatically. Once “Turn” and “On” alternate on the
LED screen, turn on your digital cable box if it’s not already on. The power
is on if the power button is blue. On your TV you’ll see text that reads:
“Please wait, we are preparing the service for you.” When the service is
ready, the time will display on the LED screen. This
may take several minutes.
Scientific Atlanta cable box with HD TV
Insert the Smart Card
Insert the Smart Card into the front of the cable box. Note: It will not
insert completely. Once inserted, DO NOT REMOVE.
Connect the cable box
Connect the coaxial cable from the cable outlet to the “Cable in”port on the
back of the cable box. Manually tighten all connections.
Note: If your cable outlet is already in use, see page 14 on how to use a
cable splitter.
Connect the cable box to the TV
Connect one end of the HDMI cable provided to the HDMI port on the back of the
cable box. Connect the other end of the HDMI cable to one of the HDMI ports on
the back of your TV (note which TV port you plug the cord into to use in Step
4).
Connect the power
Plug the power cord into the back of the cable box and then plug the other end
into an electrical outlet. Plug in your TV and turn it on. Using your TV’s
remote (not the Optimum remote), on-screen select the input port you chose in
Step 3 by pressing the input, source or TV/video button.
Connect the power
Plug the power cord into the back of the cable box and then plug the other end
into an electrical outlet. Plug in your TV and turn it on. Using your TV’s
remote (not the Optimum remote), on-screen select the input port you chose in
Step 3 by pressing the input, source or TV/video button.
Activate
Activation should begin automatically and takes several minutes. Once “Turn”
and then “On” alternate on the LED screen, press the power button on the front
of the cable box.
The time will display whether n service is activated.
Scientific Atlanta cable box with non-HD TV
Insert the Smart Card
Insert the Smart Card into the front of the cable box.
Note: It will not insert completely. Once inserted, DO NOT REMOVE.
Connect the cable box
Connect the coaxial cable from the cable outlet to the “Cable in” connection
on the back of the cable box. Manually tighten all connections.
Note: If your cable outlet is already in use, see page 14 on how to use a
cable splitter.
Connect the cable box to the TV
Connect one end of the coaxial cable to the “Cable out” port on the back of
the cable box and the other end to the “VHF/UHF” or “Antenna in” port on the
back of your TV.
Connect the power
Plug the power cord into the back of the cable box and then plug the other end
into an electrical outlet. Plug in your TV and turn it on. Using your TV’s
remote (not the Optimum remote), tune to channel 3 or 4 on your TV to get a
signal.
Note: Once your TV is set to the right channel, DO NOT CHANGE it with your TV
remote or you will lose your cable signal. Use only the Optimum remote to
change channels after setup.
Activate
Activation should begin automatically and takes several minutes. Once “Turn”
and then “On” alternate on the LED screen, press the power button on the front
of the cable box. The time will display when the service is activated.
Using a cable splitter
A few tips to keep in mind
You’ll need a cable splitter and extra coaxial cables for this setup process.
Pick these up at any Optimum store to ensure the best quality of service.
Using a cable splitter (if a cable outlet is already in use)
Disconnect your existing coaxial cable from the cable outlet and connect it to
one of the output ports on your cable splitter. The second output port will be
used to connect your cable box. Use the additional Optimum store-provided
coaxial cable to connect the input port to the cable splitter and connect the
other end to the cable outlet on the wall. To continue the set-up process, go
back to the section with your specific cable box and TV combination.
Example
Put your cable box in an area where it won’t overheat
Place the cable box in an open space to avoid overheating and malfunction. Don’t place anything directly on top of the cable box.
Do not connect anything else to your cable box
Do not plug gaming consoles, DVD players, VCRs or anything else into your cable box.
If the picture freezes or the cable box won’t respond, try rebooting the cable
box Unplug the power cord from the cable box. Wait five seconds, then plug it
back in. When you ee “Turn” and “On” alternating on the LED screen, turn it
back on. When the cable box displays the time, the reboot is complete.
If you’re replacing an existing cable box
Return your old cable box and power cord to any Optimum store or get a
shipping label to send them back at
optimum.net/returns.
Help
DIY troubleshooting, no tools required.
Here are a few quick tips to keep your services running smoothly and help you
save time:
+ If you’re not getting a picture or you see a blue or black screen, check
that your TV and cable box are plugged in and powered on. Then, make sure all
of your connections are secure.
+ Next, make sure that your TV is on the correct input by pressing TV INPUT
on the Optimum remote, or TV/VIDEO, INPUT or SOURCE on your TV manufacturer’s
remote, until you see a picture on your screen.
+ If you’re still having issues, reset your cable box by unplugging it from
either the walloutlet or the box itself. Wait about fi ve seconds, then plug
it back in and allow the box to reboot, which takes about three minutes.
We know that your time is valuable. That’s why we have plenty of ways to
make getting help easier:
optimum.net/support
optimum.net/chat
Optimum Support App
@OptimumHelp
youtube.com/optimum
facebook.com/optimum
Optimum, the Optimum family of marks and Optimum logos are registered
trademarks of CSC Holdings, LLC, a subsidiary of Altice
USA, Inc. © 2022 CSC Holdings, LLC
Specifications
Product
|
Specifications
---|---
Brand
|
Samsung Optimum Cable Box
Model
|
CS-14350
TV Compatibility
|
HD and non-HD TVs
Connection
|
Coaxial cable
Additional Connection
|
HDMI cable (for HD TVs) or Coaxial cable (for non-HD TVs)
Power
|
Electrical outlet
Activation
|
Automatic activation, takes several minutes
Additional Information
|
Cable splitter and coaxial cable clips available at Optimum stores
FAQS
Where can I get help if I’m having issues with my cable box?
Optimum offers DIY troubleshooting tips at optimum.net/support, as well as live chat support, the Optimum Support App, @OptimumHelp on Twitter, and helpful videos on YouTube at youtube.com/optimum.
What are some tips to keep in mind when setting up my cable box?
Place the cable box in an open space to avoid overheating and malfunction. Do not connect anything else to your cable box. If you’re replacing an existing cable box, return your old cable box and power cord to any Optimum store or get a shipping label to send them back at optimum.net/returns.
What should I do if I’m still having issues with my cable box?
Reset your cable box by unplugging it from either the wall outlet or the box itself. Wait about five seconds, then plug it back in and allow the box to reboot, which takes about three minutes. If you’re still having issues, contact Optimum support for further assistance.
What should I do if my picture freezes or my cable box won’t respond?
Try rebooting the cable box by unplugging the power cord from the cable box. Wait five seconds, then plug it back in. When you see “Turn” and “On” alternating on the LED screen, turn it back on. When the cable box displays the time, the reboot is complete.
How do I connect my Scientific Atlanta cable box to a non-HD TV?
Insert the Smart Card into the front of the cable box. Connect the coaxial cable from the cable outlet to the “Cable in” connection on the back of the cable box. Connect one end of the coaxial cable to the “Cable out” port on the back of the cable box and the other end to the “VHF/UHF” or “Antenna in” port on the back of your TV. Plug the power cord into the back of the cable box and then plug the other end into an electrical outlet. Using your TV’s remote, tune to channel 3 or 4 on your TV to get a signal.
How do I connect my Scientific Atlanta cable box to an HD TV?
Insert the Smart Card into the front of the cable box. Connect the coaxial cable from the cable outlet to the “Cable in” port on the back of the cable box. Connect one end of the HDMI cable provided to the HDMI port on the back of the cable box. Connect the other end of the HDMI cable to one of the HDMI ports on the back of your TV. Plug the power cord into the back of the cable box and then plug the other end into an electrical outlet. Using your TV’s remote, select the input port you chose in Step 3 by pressing the input, source or TV/video button.
How do I connect my Samsung cable box to a non-HD TV?
Connect the coaxial cable from the cable outlet on the wall to the “Cable in” port on the back of the cable box. Connect one end of the coaxial cable to the “CH 3/4 out” port on the back of the cable box and the other end to the “VHF/UHF” or “Antenna in” port on the back of your TV. Plug the power cord into the back of the cable box and then plug the other end into an electrical outlet. Using your TV’s remote, tune to channel 3 or 4 on your TV to get a signal.
How do I connect my Samsung cable box to an HD TV?
Connect the coaxial cable from the cable outlet on the wall to the “Cable in” port on the back of the cable box. Connect one end of the HDMI cable provided to the HDMI port on the back of the cable box. Connect the other end of the HDMI cable to one of the HDMI ports on the back of your TV. Plug the power cord into the back of the cable box and then plug the other end into an electrical outlet. Using your TV’s remote, select the input port you chose in Step 2 by pressing the input, source or TV/video button.
What equipment do I need to set up my cable box?
You will need a coaxial cable, HDMI cable, power cord, and coaxial cable clips. These items are available at Optimum stores.
What kind of information is included in this guide?
The guide includes additional information such as using a cable splitter, tips to keep in mind, and troubleshooting tips.
What is this guide for?
This guide provides step-by-step instructions for connecting your cable box to your TV, including both Samsung and Scientific Atlanta cable boxes.
References
- Please Wait
- Optimum | Equipment Shipping Instructions
- Optimum Customer Service | Support for Your TV, Phone, and Internet