DAHLE 20400 Series Intermediate Office Shredders Instruction Manual

June 13, 2024
DAHLE

DAHLE 20400 Series Intermediate Office Shredders

Product Information

The DAHLE 400 / 500 Series Office Shredders are rugged and dependable shredders designed for use in large and small offices. These shredders are capable of shredding paper, microfiche, and transparencies. The shredders come in different models with varying capacities.

Model Numbers

  • 20404
  • 20414
  • 20422
  • 20430
  • 20434
  • 20506
  • 20514

Safety Instructions

The shredders have specific on/off time intervals to prevent overheating. The on/off time intervals for each model are as follows:

  • 20434: 10 minutes on / 20 minutes off
  • 20506: 5 minutes on / 20 minutes off
  • 20514: 5 minutes on / 20 minutes off

Key Features

  1. Feed Opening
  2. Light Barrier
  3. ON/OFF/Reverse Switch
  4. Warning LED Indicator (Bag full, Door ajar)
  5. Power Light
  6. Transport Bolts
  7. Waste Bin
  8. Shred Bag
  9. Door Pull
  10. Door

Capacity

Model 20 lb. Bond 16 lb. Bond
20404 16 sheets 20 sheets
20414 12 sheets 15 sheets
20422 8 sheets 8 sheets
20430 5 sheets 6 sheets
20434 4 sheets 6 sheets
20506 25 sheets 30 sheets
20514 12 sheets 15 sheets

Product Usage Instructions

Before You Shred

  1. Remove the transport bolts using the provided wrench.
  2. Read all instructions carefully.
  3. Record the Model and Serial Number inside the front cover.
  4. Ensure the electrical outlet provides the proper power for your shredder (check rating label on the rear of the shredder).
  5. Install a shred bag (refer to the “CHANGING THE SHRED BAG” section).
  6. Always turn the shredder off if it will be unattended for long periods of time.

Turning On Your Shredder

  1. Locate the black Rocker Switch (ON/OFF/Reverse) on the top of the shredder.
  2. Move the switch to the I (ON) position to put the shredder in standby mode. Note: The shredder will run momentarily.
  3. Move the switch to the center or O (OFF) position to turn off the shredder.
  4. The REVERSE position (R) is used for clearing paper jams.

Shredding

  1. Turn the shredder on.
  2. Insert paper squarely into the Feed Opening.
  3. A light barrier will automatically activate the shredding mechanism.
  4. Continue feeding paper until the shredding mechanism starts pulling it in.
  5. Allow the paper to feed into the shredder on its own.
  6. Once the paper has passed through the shredding mechanism, the machine will automatically stop.
  7. Microfiche and transparencies can also be shredded in the same manner as paper. However, it is recommended to shred a piece of paper after every 8 or 10 sheets of plastic to clean plastic particles from the mechanism.
  8. Always turn the shredder off if it will be unattended for long periods of time.

Clearing a Paper Jam

If a paper jam occurs, follow these steps to clear it:

  1. Turn off the shredder.
  2. Remove any paper from the Feed Opening.
  3. Move the Rocker Switch to the REVERSE (R) position.
  4. Gently pull out the jammed paper in the opposite direction of shredding.
  5. Resume shredding once the paper jam is cleared.

Congratulations on your purchase of a DAHLE 400 / 500 Series Office Shredder! We here at DAHLE North America are dedicated to providing rugged and dependable products for the large, and not so large office. We are sure your new DAHLE 400 / 500 Series Office Shredder will meet or exceed your expectations of quality and service. If you have any questions regarding your new DAHLE paper shredder, call your sales representative, or call DAHLE Customer Service, toll free, at 800-995-1379 between 8:30 am and 5:00 pm Monday through Friday, EST. Check off the model and record the serial number for your records in the space provided below.

  • 20404
  • 20414
  • 20430
  • 20434
  • 20506
  • 20514

DIAGRAM KEY

  1. Feed Opening
  2. Light Barrier
  3. ON/OFF/Reverse
  4. Warning LED indicator (Bag full, Door ajar)
  5. Power Light
  6. Transport Bolts
  7. Waste Bin
  8. Shred Bag
  9. Door Pull
  10. Door

SAFETY INSTRUCTIONS

  • Read the operating instructions carefully proir to starting up the unit!
  • Do not use in the vicinity of flammable liquids or gases.
  • Do not use in the vicinity of corrosive materials.
  • Do not expose to the wet.
  • Do not let children operate this office equipment.
  • Do not reach into the cutting mechanism during operation.
  • Do not use the shredder over a period of more than 5 minutes in no-load operation (operation without paper).
  • Keep long hair clear of the machine.
  • Keep neck ties clear of the machine.
  • Keep bracelets clear of the machine.
  • Power supply must be accessible all the times.
  • Disconnect power supply before servicing.
  • The safety devices must not be manipulated with or removed.
  • Please make sure that the shredder gets sufficient ventilation (ventilating flaps must kept free).
  • The product is not intended for use by children.

ON / OFF TIME:

  • 20434: 10 MIN ON / 20 MIN OFF
  • 20506: 5 MIN ON / 20 MIN OFF
  • 20514: 5 MIN ON / 20 MIN OFF

BEFORE YOU SHRED
Remove Transport Bolts (6) with the wrench provided.

  • Read all instructions carefully.
  • Record the Model and Serial Number in the space provided inside the front cover.
  • Be sure the electrical outlet provides the proper power for your shredder (see the rating label on the rear of the shredder).
  • Install Shred Bag (see: “CHANGING THE SHRED BAG”).

TURNING ON YOUR SHREDDER

  1.  ON, OFF and REVERSE are controlled by the black Rocker Switch (3) on the top of the shredder.

  2. Moving the switch to the “I” (ON) position places the shredder in standby mode.
    Note: Shredder will run momentarily.

  3. Moving the switch to the center or “O” (OFF) position turns the shredder off.

  4. The REVERSE position “R” will be discussed in “CLEARING A PAPER JAM”.

SHREDDING

Turn the shredder on. Insert paper squarely into the Feed Opening (1). A light barrier (2) will automatically activate the shredding mechanism. Continue feeding paper into the Feed Opening until the shredding mechanism begins to draw the paper in. At this point, allow the paper to feed into the shredder on its own. Once the paper has passed completely through the shredding mechanism, the electronic controls will automatically stop the machine. Microfiche and transparencies can also be shredded in the same manner as paper, however, you should shred a piece of paper after every 8 or 10 sheets of plastic. This helps clean plastic particles out of the shredding mechanism.

CAPACITY

Capacity is the number of sheets of 8•” x 11” paper that can be shredded at one time. These figures are approximate and machines may vary slightly due to various conditions. It is not recommended that you try to run your shredder at various conditions. It is not recommended that you try to run your shredder at

Model 20 Lb. Bond 16 Lb. Bond
20404 16 20
20414 12 15
20422 8 8
20430 5 6
20434 4 6
20506 25 30
20514 12 15

CLEARING A PAPER JAM

If too many sheets of paper are fed into your shredder at one time, it may causea paper jam. Running your shredder at maximum capacity increases the chance of a paper jam. If a paper jam occurs, it is easy to clear by following these simple steps:

  1.  Turn the shredder off using the ON/OFF/REVERSE switch (3)
  2. Firmly pull on paper sticking out of Feed Opening while holding ON/OFF/REVERSE switch in the REVERSE (R) position.
  3. After the paper has been removed from the Feed Opening, move the ON/OFF/REVERSE switch back to the ON (I) position.
  4. Separate some of the sheets and continue shredding.

CHANGING THE SHRED BAG

When the Shred Bag (8) is full, the shredder will automatically shut down. The electronics will cause the amber Warning LED Indicator to light. Changing the Shred Bag is quick and easy if you follow these simple directions.

  1. Turn shredder off
  2. Open the Door (10) using the Door Pull (9) to expose the Waste Bin (7) and Shred Bag (8).
  3. Pull the Waste Bin and full Shred Bag out of the shredder.
  4. Dispose of the full Shred Bag.
  5. Install a new Shred Bag in the Waste Bin, draping the end of the Shred Bag over the edge of the Waste Bin.
  6. Push the Waste Bin, with the new Shred Bag installed, back into a shredder.
  7. Close Door.
  8. Turn on the shredder and continue shredding.

CARING FOR YOUR SHREDDER

Clean covers with a clean dry cloth. Do not use water or solvents. Make sure you disconnect your shredder from its power source before cleaning. Paper shredders, like all mechanical equipment, need proper maintenance to ensure efficient operation. Periodic lubrication of the cutting blades is important to offset the friction generated within the cutting head. Frequency of lubrication will vary depending on the shred size and the amount of usage. A strip-cut shredder receiving light use (1 – 2 hours per week) will require lubrication only once or twice a month, while the same machine used 1 – 2 hours per day will require lubrication weekly. A cross-cut shredder should be lubricated every 1/2 hour of shredding time to maintain maximum capacity and efficiency. The procedure for lubricating your shredder is simple, and can be performed by any operator. The oil is packaged in a squeeze bottle and is applied directly to the cutting blades through the feed opening (3). Run a fine stream of lubricant from one side of the feed opening to the other. Run the shredder in REVERSE for a few seconds to help distribute the lubricant evenly. You can now continue shredding as usual. DAHLE Shredder Oil is the only lubricant you should use in your paper shredder. It has been specially formulated so as not to leave any residue that could attract dust and clog the shredding mechanism. You can order DAHLE Shredder Oil (item # 740) from your local dealer. Repairs on your paper shredder should only be performed by qualified technicians. If you need service, contact your local dealer, or you can contact DAHLE North America Customer Service between 8:30 am and 5:00 pm EST at

BEFORE YOU CALL FOR SERVICE

SYMPTOM POSSIBLE CAUSES SOLUTION
No Power 1. ON/OFF Switch set to Move Switch to “I” (on)
wrong position position.
2. Unit unplugged Connect to outlet
3. Outlet dead Reset circuit breaker
4. Door not fully closed Close Door
5. Shred Bag full Change Shred Bag
Low capacity 6. Cutting blades dry Lubricate cutting blades
according to instruction.

DAHLE SHREDDER SUPPLIES AND ACCESSORIES

  • Shred Bags (100 per box)
  • Item No. Models
    • 701 Personal & 20300 Series
    • 704 20400, 20500 & 20600 Series
    • 705 20800 Series
    • 706 High Capacity Models
  • Waste BiN
    • 739 2039X Series
  • Shredder Oil (All Models)
    • 740 Box of 4 16oz. Bottles
    • 740G Box of 4 1gal Bottles
  • Automatic Oiling System
    • SAO-120 4 Liter Auto Oiler

Dahle North America, Inc. 49 Vose Farm Road Peterborough, New Hampshire 03458 Tel: 603-924-0003 • Fax: 603-924-1616
Email: shredders@dahle.com
www.dahle.com

References

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