Clabel CT428S Label Printer User Guide

Clabel CT428S Label Printer

Introduction

Congratulations

Our printer you have purchased is a high-efficiency thermal printer and does not require any ink or toner. Prints will be made by instantly heating compatible labels. Please take a moment to read this user guide as incorrect operation may result in unsatisfactory print quality, reduced user experience, or even damage to your printer or injury.

SAFETY NOTICES

1. DO NOT touch the printer head after use.
2. DO NOT disassemble or repair the unit by yourself.
3. USE ONLY approved accessories.
4. Keep the printer away from water, fire, or other objects that could destroy the components.
5. Keep the printer away from children.
6. DO NOT use the printer if you find any irregularities which could result in electrocution or fire.
7. Please unplug the power when not in use for a long time.

USER TIPS

1. When you load the labels, the peeling-off side should face up. Or it would cause printing blank.
2. Make sure there are no particles on the surface of labels to avoid damages to the PH (Printer Head).
3. For Windows users, please keep using the same USB Port on your computer to avoid producing unexpected duplicated copies of the printer on your computer.
4. Each time you change different label sizes, please holding press the feeder button to run the Intelligent Label Study process before printing.
5. In case labels keep coming out unexpectedly, just press the feeder button to pause the printer, and clear the printing job from your computer.
6. If there are white spots on printed labels, it indicates that the printer head needs cleaning. Stop printing, and clean the PH(Printer Head).
7. When the label is jammed accidentally, please open the lid and take out the jammed labels slowly and patiently. The printer will resume after cleaning.

Item Overview

WARNING! The Printer Head(PH) may be very hot. Do not touch internal parts of the thermal printer immediately after using the printer.

STEP 1 Connect to PC/MAC

1. Ensure the printer is OFF (Press down “O” means Power OFF)
2. Connect the power cable
3. Connect the USB cable with PC/MAC
4. Turn the power ON (Press down “-” means Power ON)

STEP 2-1 FOR Windows DRIVER INSTALLATION

• Please insert the included USB into your computer. A dialog box may appear.
• If it does, select Open folder to view files.
• If a dialog box does not appear, open Windows Explorer and select
  the flash drive on the left side of the window. Double-Click “Driver” files, and Open the “window” file with a double-click to start the installation process.

1. Click “I accept the terms in the license agreement” and click “next”.
2. Choose the installation directory, and then click “next”.
3. Choose the “Run Driver Wizard after unpacking drivers”, and then click “next”.
4. Choose“install printer drivers”, and then click “next”.
5. Choose USB and insure the printer is connect to the PC and turn it on，Click “next”.
6. Click “next”.
7. Don’t change the printer name, and then Click “next”.
8. Click “Finish”.
9. After the installation finish, Click “Close”.

STEP 3-1 FOR Windows Printer Setup

Take Windows 10 as an example

1. Find “CTPrinter CT-428S” along the path: Control Panel→Hardware and Sound→Devices and Printers
2. Right click on “CTPrinter CT-428S”, choose “Printing Preference”.
3. Click “Page Setup” and choose the proper size of your label, and make sure the chosen size is corresponding to the label paper you are about to use.

ADVANCED DARKNESS AND PRINT SPEED

If you think that you are not satisfied with the clarity and speed of printing, you can adjust the density and speed in the “Options” next to the “Page Setup” .

STEP 2-2 FOR MAC OS DRIVER INSTALLATION

Please insert the included USB into your computer.

1. Double-click the “Driver” file
2. Double click “MAC.pkg” if you see a warning shown below. (if you don’t see this warning, you can skip this steps)
3. Open “System Preferences”, and click on “Security & Printing” (If you don’t see the warning, you can skip this step)
4. Click on “Open AnyWay”button. (If you don’t see the warning, you can skip this step)
5. The installation process will auto running, if the driver have not auto running, please right click the
6. Click “Continue” and follow the onscreen instructions.
7. Click “Close” to finish.
8. Open “System Preferences”, and click “Printers & Scanners”.
9. Click “+” to add a new printer.
10. Please make sure the printer is connected and power is turning on, and double click “CTPrinter CT -428S”; then click“Add”
11. Then click “Choose a Driver”, and “Select Software”.
12. Select “CTPrinter CT -428S” from the drop-down menu, and click “Add”.

Printer is successfully added to your computer if you see as below

STEP 3-2 FOR MAC OS Printer Setup

1. Open the PDF file named “Sample Label.pdf” which can be found in USB stick, select “file” and select “Print”.
2. In the Print window, click Page Setup,and choose “CT -428S Series” Printer,and select the Paper Size to match your label size. A 4″x6″ label is approximately 100x150mm.

• If you feel that the clarity and printing speed are not suitable, you can adjust according to the following steps:
• Select “Printer Features”, then change the settings of printer, e.g.: Print Speed, Darkness, Horizontal, Vertical.

STEP 4 LABEL SETUP

1. Ensure the printer is OFF. (Press down “O” means Power OFF)

2. Pull the release latch to open the cover.

3. Load the labels. Make sure the guides are touching the label sides.
   The printable part of the label should be facing up toward you.

4. Close the cover carefully.

5. Turn the power ON and wait 5 seconds for the printer to initialize.

6. Press and hold feeder button until you hear one short beep, take away your finger, the printer will begin automatic label identifica -tion. Once the printer stops, it will have identified your label size. The next time you want to put labels into the printer, instead of opening the printer, you can simply feed labels into the back of the printer.

Now you can start your printing

We recommend using Adobe Reader to edit your labels. You must first modify the size of the labels file the appropriate size before printing.

MAINTENANCE

CLEANING THE PRINT HEAD

The printer head is a sensitive part of the printer and can be found on the upper part of the printer when open.
Caution: While the printer is running the printer head can be very hot.

1. Ensure that the power switch is OFF, remove the power cord, and open the cover. Wait several moments to ensure that the printer head cools down.
2. Completely clean the printer head using an alcohol swab. Any 70% Alcohol pad would work. Please do not use water.
3. Wait 2-3 minutes until the alcohol has completely dried, then close the cover.
4. Connect the power cord and print a test page to check if it is clean.

FEDDER BUTTON INSTRUCTIONS

This printer has one button and one indicator that can display three colors. Pressing the button in conjunction with different colors or collaborating with the power switch will enable the printer to start multiple functions, such as feeding paper, pausing the printer,calibra -ting the label sensor, printing the self-test value, and initializing the Model: CT-428S printer. Details are described as follows: General button functions

1. Paper feeding When the printer is standby (LED blue fixed), the installed paper will move forward one unit if feed button is pressed once.
2. Pausing of printing operation While the printer is printing, Press the feed button will pause the operation. At this point, the power indicator blinks blue. Press the button again to resume the printing.

Boot button functions

This printer has four boot functions that can be used to set or test the printer’s hardware. Please follow the steps below to start the boot function:

1. Turn off the printer.
2. Turn on the printer while holding down the button.
3. Release the button with the light signal indicating the required

LED INDICATOR

Computer Printing Instruction

1. Computer login：https://ga.ctaiot.com/pc
2. After inserting the USB flash disk, open the file ,double Click “clabel trade setup”to Install program
3. First, click Agree Clabel trade and then click “Install immediately”
4. Waiting to install
5. After install immediately,double click “Experience immediately”

SUPPORT

support via amazon for customer service to promptly help with an Your label printer is covered by a one-year warranty.In the unlikely event that you experience any issues with your printer, please contact y troubleshooting tips or a replacement. For any questions and/or suggestions, please email the support team.

FCC STATEMENT

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. The device has been evaluated to meet general RF exposure requirement.

Email: Clabel.[email protected]

References

• ga.ctaiot.com/pc

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