K2 PUMPS UTM02501K 1 by 4 HP Duo 2 In 1 Utility Pump Owner’s Manual

June 9, 2024
K2 PUMPS

K2 PUMPS UTM02501K 1 by 4 HP Duo 2 In 1 Utility Pump

K2 PUMPS UTM02501K 1 by 4 HP Duo 2 In 1 Utility Pump

PERFORMANCE


Model

| ****

HP

|

Discharge Flow (GPH)

| ****

Max. Lift

---|---|---|---
0 ft.| 5 ft.| 10 ft.| 15 ft.| 20 ft.| 25 ft.
UTM02501K| Submersible Utility Pump Function| ****

1/4

| ****

1,600

| ****

1,500

| ****

1,300

| ****

950

| ****

700

| ****

210

| ****

30 ft.

Non- Submersible Transfer Pump Function| ****

1/4

| ****

950

| ****

840

| ****

730

| ****

600

| ****

400

| ****

170

| ****

30 ft.

PRE-INSTALLATION

APPLICATION
  • This pump can be used as a submersible utility pump. It is suitable for draining or removing water from the following: hot tubs, stock tanks, flooded basements, water gardens, flat roofs, pool covers, window wells.
  • This pump can be also used as a non-submersible transfer pump. It is suitable for draining or removing from the following: water heaters, boats, waterbeds, clogged sinks, aquariums, wash machines, utility sinks.
    WARNING: Risk of pump failure, property damage and bodily injury. Before using this pump to drain a hot water heater, be sure to read the manufacturer’s instructions. The water temperature in the water heater must be cooled down to 95°F or lower before draining with this pump.

DO NOT USE THIS PUMP: with flammable liquids or in salt-water marine areas; as a sump, sewage, or effluent pump; to recirculate water or run continuously for fountains and water features.

MATERIALS REQUIRED (NOT INCLUDED)
  • 3/4” Garden Hose (25 ft. max. length)
    Pre-installation

SPECIFICATIONS

Power supply 115V, 60 HZ., 10 Amp Circuit minimum
Liquid Temp. Range 32 to 95°F (0- 35°C)
Discharge 3/4 in. garden hose thread
Power Cord SJTW, 18AWG/3C, 10 ft.

SAFETY INSTRUCTIONS

DANGER: Indicates a hazardous situation that, if not avoided, will result in death or serious injury.

  1. Do not pump flammable or explosive liquids such as oil, gasoline, kerosene, ethanol, etc. Do not use in the presence of flammable or explosive vapors. Using this pump with or near flammable liquids can cause an explosion or fire, resulting in property damage, serious personal injury, and/or death.
  2. ALWAYS disconnect the power to the pump before servicing.
  3. Do not touch the motor housing during operation. The motor is designed to operate at high temperatures. Do not disassemble the motor housing.
  4. Do not handle the pump or pump motor with wet hands or when standing on a wet or damp surface, or in water before disconnect the power.

WARNING: indicates a hazardous situation that, if not avoided, could result in death or serious

  1. Release all pressure and drain all water from the system before servicing any component.
  2. Secure the discharge line before starting the pump. An unsecured discharge line will whip, possibly causing personal injury, and/or property damage.
  3. Extension cords may not deliver sufficient voltage to the pump motor. Extension cords present a life threatening safety hazard if the insulation becomes damaged or the connection ends fall into water. The use of an extension cord to power this pump is not permitted.
  4. Wear safety goggles at all times when working with pumps.
  5. This unit is designed only for use on 115 volts (single phase), 60 Hz, and is equipped with an approved 3- conductor cord and 3-prong grounded plug. Do not remove the ground pin under any circumstances. The 3-prong plug must be directly inserted into a properly installed and grounded 3-prong, grounding-type receptacle. Do not use this pump with a 2-prong wall outlet. Replace the 2-prong outlet with a properly grounded 3-prong receptacle (a GFCI outlet) installed in accordance with the National Electrical Code and local codes and ordinances. All wiring should be performed by a qualified electrician.
  6. Protect the electrical cord from sharp objects, hot surfaces, oil, and chemicals. Avoid kinking the cord. Do not use damaged or worn cords.
  7. Failure to comply with the instruction and designed operation of this unit may void the warranty. ATTEMPTING TO USE A DAMAGED PUMP can result in property damage, serious personal injury, and/or death.
  8. Ensure that the electrical circuit to the pump is protected by a 10 Amp fuse or circuit breaker.

CAUTION: indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.

  1. Do not lift the pump by the power cord.
  2. Know the pump and its applications, limitations, and potential hazards.
  3. Secure the pump to a solid base. This will aid in keeping the pump in a vertical orientation. This is critical in keeping the pump operating at maximum efficiency. It will also help prevent the pump from clogging resulting in premature failure.
  4. Periodically inspect the pump and system components to ensure the pump suction screen is free of mud, sand, and debris. Disconnect the pump from the power supply before inspecting.
  5. Follow all local electrical and safety codes, along with the National Electrical Code (NEC). In addition, all Occupational Safety and Health Administration (OSHA) guidelines must be followed.
  6. Do not run the pump dry. Operating the pump without water will cause damage to the seals and the pump to fail, which voids the warranty.

IMPORTANT: indicates best practices not related to personal injury.

  1. The motor of this pump has a thermal protector that will trip if the motor becomes too hot. The protector will reset itself once the motor cools down and an acceptable temperature has been reached. The pump may start unexpectedly if it is plugged in.
  2. Ensure the electrical power source is adequate for the requirements of the pump.
  3. Before using the pump, check the hose for holes or excess wear, which could cause leaks, and ensure the hose is not kinked or making sharp angles. A straight hose allows the pump to move the greatest amount of water  quickly, and also check that all hose connections are tight to minimize leaks.
  4. This pump is made of high-strength, corrosion-resistant materials. It will provide trouble-free service for a long time when properly installed, maintained, and used. However, inadequate electrical power to the pump, dirt, or debris may cause the pump to fail. Please carefully read the manual and follow the instructions regarding common pump problems and remedies.

PACKAGE CONTENTS

Package Contents

Part Description
A Pump
B Suction hose
C Suction strainer

SUBMERSIBLE UTILITY PUMP INSTALLATION

DANGER: Always use the handle to lift the pump. Never use the power cord to lift the pump. To avoid skin burns, unplug the pump and allow time for it to cool after periods of extended use.
DANGER: Always disconnect power source before attempting to install, service, or maintain the pump. Never handle a pump with wet hands or when standing on wet or damp surface or in water. Fatal electrical shock could occur

  1. Connect the Garden Hose
    Attach a 3/4 in. garden hose to the pump outlet. Use a garden hose that is no longer than 25 ft.
    Connect the Garden Hose

  2. Plug in the Pump
    Place the pump on a hard surface in water that is at least 1-1/2 in. deep. Do not place the pump directly on sand, dirt, or mud. Plug the pump into a properly grounded 115V GFCI outlet. Be sure the plus is secure and will not fall into the water. The pump should start immediately.
    If you need to pump water that is less than 1-1/2 in. deep, use the Transfer function of the pump with the Suction Strainer – see next page.
    Plug in the Pump

  3. Operating the Pump
    Allow the pump to run and monitor its progress. Unplug the pump when it has removed water down to approximately 1/2 in.
    CAUTION: Do not run the pump dry. Operating the pump without water will cause damage to the seals and will cause the pump to fail, which voids the pump’s warranty.
    The pump may still run even when it is not pumping water. Monitor the pump’s progress and promptly unplug the pump before it runs dry to avoid damaging the motor.
    Operating the Pump

AIRLOCK

This pump is a centrifugal utility pump, designed to efficiently remove water. However, it cannot move air. If air is trapped inside the pump (a condition called “airlock”), the pump cannot pump water out even though the pump is completely submerged. This pump has an anti-airlock hole. Air flows out through the antiairlock hole, eliminating the airlock so that the pump can operate properly. If debris blocks the anti-airlock hole, unplug the pump, clean out the anti-airlock hole, and restart the pump. Alternately, drain the water out of the garden hose, keep the end of the hose out of the water, and plug in the power cord, restarting the pump.

CAUTION: This hole is for anti-airlock purposes. Leakage of air or water is NORMAL. DO NOT BLOCK THIS HOLE!

Airlock

NON-SUBMERSIBLE TRANSFER PUMP INSTALLATION

DANGER: Always disconnect power source before attempting to install, service, or maintain the pump. Never handle a pump with wet hands or when standing on wet or damp surface or in water. Fatal electrical shock could occur.
CAUTION: Always use the handle to lift the pump. Never use the power cord to lift the pump. To avoid skin burns, unplug the pump and allow time for it to cool after periods of extended use.
The following drawing shows a typical installation. Use the Suction Strainer and Suction Hose included in the package. The Suction Strainer has a built-in check valve.

Non-submersible Transfer Pump Installation

  1. Connect the Suction Strainer and Suction Hose
    Attach the Suction hose included with your pump to the Suction Strainer. Make sure the gaskets in the Suction hose are airtight or the pump will not pump water. Lay the pump on its side and open the bottom cover.
    Attach the other end of the Suction hose to the pump inlet.
    Connect the Suction Strainer and Suction Hose

  2. Attach the Garden Hose
    Attach a 3/4 in. garden hose to the pump outlet. Use a garden hose that is no longer than 25 ft. Keep both the Suction hose and Garden hose as straight as possible. The end of the Garden hose should be OUT of the water.
    Attach the Garden Hose

  3. Prime the Pump
    Unscrew the priming plug. Fill with water until the suction hose is completely filled and overflowing with water. Tighten the priming plug.
    Prime the Pump

  4. Operating the Pump
    Place the Suction Strainer on a level surface IN the water. The garden hose and pump should be OUT of the water. Plug the pump into a properly grounded 115V GFCI outlet. The pump should start within 30 seconds. Monitor the pump’s progress and unplug the pump before it runs dry.
    NOTE: If the pump is not pumping water in 30 seconds, unplug the pump. Check the connections on the two ends of the Suction hose to make sure there are no air leaks. Repeat the priming instructions.
    Operating the Pump

CARE AND CLEANING

CAUTION: Always use the handle to lift the pump. Never use the power cord to lift the pump. To avoid skin burns, unplug the pump and allow time for it to cool after periods of extended use.

Do

  • When the power is disconnected, inspect the pump suction screen and remove all debris, then plug the pump back into the grounded (GFCI) outlet.

Do Not

  • Do not disassemble the motor housing. This motor has NO repairable internal parts, and disassembly may cause leakage or dangerous electrical wiring issues.
  • Do not lift up the pump by the power cord.

To clean a pump clogged with debris:

  • Unplug the pump from electrical power.
  • Remove debris from the screen.
    To clean a pump clogged with debris:

TROUBLESHOOTING

Possible Causes Corrective Action

Pump does not start or run
1. The circuit breaker has tripped.| 1. Reset the circuit breaker by switching the breaker to the “ON” position.
2. The plug is disconnected.| 2. Make sure the plug is securely connected.
3. The plug is corroded.| 3. Clean the prongs of the plug.
4. The motor has failed.| 4. Replace the pump.

Submersible Utility

Problem 1: Pump does not pump water
1. The screen is blocked.| 1. Clean the screen.
2. The hose is bent, kinked, or coiled too tightly.| 2. Straighten the hose.
3. There is trapped air inside the pump, a condition called “airlock”.| 3. Clean the anti-air lock hole and make sure it is not blocked.
4. Pump inlet is blocked by debris.| 4. Open the bottom cover to clean out the debris.

Non-Submersible Transfer

Problem 1: Pump does not prime
1. The suction line has air leaks.| 1. Tighten the hose connection. Replace the hose washer if needed.
2. Debris has collected on the strainer.| 2. Clean debris from the strainer.
3. Pump needs to be primed or re-primed| 3. Refer to the owner’s manual for priming instructions.
4. The suction strainer is not attached to the inlet hose when removing surface water.| 4. Attach the suction strainer to the inlet hose.
5. Suction strainer is floating in the water.| 5. Suction strainer needs to be flat on the bottom surface of whatever you are draining.
6. The suction strainer is higher than the inlet of the pump.| 6. Make sure that the suction strainer is positioned lower than the inlet of the pump.
7. The suction hose is not filled with water.| 7. The suction hose needs to be completely filled and overflowing with water.
Problem 2: Flow rate is too low
1. The hose is kinked or coiled tightly.| 1. Straighten the hose.
2. The strainer or hose is blocked.| 2. Clean the strainer or hose.
3. The discharge hose is too long.| 3. The hose length should be no longer than 25′.
4. Wrong Garden hose on outlet/discharge.| 4. Use standard garden hose, not “expandable” hose.

WARRANTY

K2 Pumps Limited Warranty

WHAT THIS WARRANTY COVERS

This Limited Warranty is effective September 1, 2020 and replaces all undated warranties dated prior to September 1, 2020.
K2 Pumps (K2) warrants to the original consumer purchaser (You) that its products are free from original defects in material and workmanship for at least one year (warranty varies depending on model; see box or K2 website for specific warranty information) from the date of purchase (the Warranty Period). Repair Parts and Accessories are warranted for 90 days from the date of purchase. During the Warranty Period, K2 will repair or replace, at no cost to you, products that have been examined by K2 and found to be defective in materials or workmanship.

Do not return product to the retail store.
For technical support and parts, call K2 Customer Service at 844-242-2475.

WHAT THIS WARRANTY DOES NOT COVER

This Warranty does not cover use of the product in a non-residential application, improper installation and/or maintenance of the product, damage due to misuse, acts of God, nature, vandalism or other acts beyond control of K2, owner’s acts or omissions, use outside the country in which the product was initially purchased and resale of the product by the original owner. This warranty does not cover pick up, delivery, transportation or house calls. However, if you mail your product to a K2 Sales and Service Center for warranty service, cost of shipping will be paid one way. This warranty does not apply to products purchased outside of the United States, including its territories and possessions, outside of U.S. Military Exchange and outside of Canada. This warranty does not cover products purchased from a party that is not an authorized retailer, dealer or distributor of K2 products.

OTHER IMPORTANT TERMS

This warranty is not transferable and may not be assigned. This Warranty shall be governed and construed under laws of the state of Michigan. The Warranty Period will not be extended by any replacement or repair performed under this Warranty. THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY PROVIDED BY K2. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OR MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT WILL K2 BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER WHETHER BASED IN CONTRACT, NEGLIGENCE, TORT, OR STRICT PRODUCTS LIABLITY OR ARISING FROM ANY CAUSE WHATSOEVER. Some states do not allow for the exclusion of consequential damages, so the above exclusion may not apply to you. This warranty gives you specific rights. You may also have other rights that vary from state to state.

Customer Support

GP Enterprises Co., Ltd. 1436 Brook Drive, Downers Grove, IL 60515
Phone: 844-242-2475 / Web: www.K2Pumps.com 

Please register your pump now at
www.K2pumps.com 

References

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