Plantronics – Voyager 4220 Office with Two-Way Base USB-A (Poly) – Bluetooth Dual-Ear (Stereo) Headset-Complete Features/User Guide

Plantronics – Voyager 4220 Office with Two-Way Base USB-A (Poly) –

Bluetooth Dual-Ear (Stereo) Headset

Specifications

• Package Dimensions
  8.39 x 7.28 x 4.65 inches

• Item Weight
  1.5 pounds

• Form Factor
  Over Ear

• Connectivity Technology
  Wired

• Wireless Communication Technology
  Bluetooth

• Special Feature
  Microphone, USB connectivity, Noise-Canceling

• Brand
  Plantronics

Introduction

With Bluetooth headphones from the Voyager 4200 Series, doing more is simple. In between calls, you can even listen to music. Outstanding audio, independence, and flexibility will boost productivity. Voyager 4200 Office and UC Series Bluetooth® wireless headsets boost office workers’ productivity. Using a desk phone, smartphone, or computer to connect is simple. Excellent acoustics and mobility of movement.

Headset overview

NOTE
Functionality varies by application. It May not function with web-based apps

Be safe
Please read the safety guide for important safety, charging, battery, and regulatory information before using your new headset.

Accessories

1. Electronic hookswitch cable (EHS cable) Electronically and automatically answers/ends a desk phone call. Enables remote call control with your headset.
2. HL10 lifter Automatically lifts the handset and returns it to the cradle. Enables remote call control with your headset.

Pair

Pair again to base
Your headset comes pre-paired to the base. To pair again

1. Slide and hold the headset Power switch away from the off position until the LEDs flash red and blue.
2. Put your base into pair mode by pressing and holding the Bluetooth pairing button on the back of your base for 2 seconds until the display panel’s Bluetooth icon flashes blue and red.
   Pairing is successful when you hear “pairing successful” and “base connected” and the display panel’s Bluetooth icon turns solid blue.

NOTE
Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously; this includes the base.

Fit and charge

Wear on the right or left

To position the microphone on the right or left side, rotate the microphone boom up and over. Gently bend the boom so it is approximately 2 finger widths from the corner of your mouth.

IMPORTANT
For true stereo sound, wear the boom on your right side.

Charge

Before first use, charge your headset for a minimum of 20 minutes by placing it in the cradle. The base display’s battery icon turns solid blue when charging and turns off when charge is complete. A full charge takes approximately 90 minutes.

NOTE
You may also charge your headset using a micro-USB cable connected to a power source.

The Basics

Power on your headset
To turn on the headset, slide the Power button.

Adjust volume

• Headset volume Fine-tune your headset volume by adjusting the headset’s volume up (+) and down (-) controls
• Desk phone volume When you are on a desk phone call and your voice is too quiet/loud, adjust the speaking volume on the bottom of the base. If your caller’s voice is too loud/quiet on a desk phone call, adjust the listening volume.
• Base ringtone volume Adjust the base ringtone volume setting in Plantronics Hub. This ringtone alerts you if you are not wearing your headset and a call comes in.

More Features

Play or pause audio

Tap the Call button to pause or resume streaming audio.

NOTE
Functionality varies by application. It May not function with web-based apps.

Track selection
Double-tap the Call button to skip to the next track or triple-tap the Call button to play the previous track.

NOTE
Functionality varies by application. May not function with web-based apps.

Fast forward/rewind
Double-tap and hold the Call button to fast-forward. Triple-tap and hold the Call button to rewind.

NOTE
Functionality varies by application. It May not function with web-based apps

Voice assistant (smartphone feature)

Siri, Google Now™, Cortana Press and hold the Call button for 2 seconds to activate your phone’s default voice assistant. Wait for the phone prompt to activate voice dialing, search, and other smartphone voice controls.

Enable and use Amazon
Alexa (smartphone feature)

With Alexa enabled on your headset, you can ask for directions, call friends, access Alexa Skills, and more.

NOTE
Amazon Alexa isn’t available in all languages and countries.

Enable Alexa

• Pair the headset to your mobile device
• Update your Plantronics Hub mobile app (software) if necessary
• Launch the Plantronics Hub app and ensure that your headset (firmware) is up-to-date
• From Plantronics Hub main menu, choose Apps > Amazon Alexa > Enable
• Launch the Amazon Alexa app and follow the instructions to set up your headset

Use Alexa
To use Alexa, tap the Mute button (when not on a call) and ask a question. You hear a tone when Alexa is activated.

Enable Tile

With the Tile app enabled on your mobile device, you can ring your lost headset or locate it on a map and ask the Tile community for help

1. Pair the headset to your mobile device
2. Update your Plantronics Hub mobile app (software) if necessary
3. Launch the Plantronics Hub app and ensure that your headset (firmware) is up-to-date
4. From Plantronics Hub main menu, choose Apps > Tile > Enable
5. Launch the Tile app and follow the instructions to connect your headset

Troubleshooting

Frequently Asked Questions

How is a Plantronics Voyager 4220 recharged?

Wear the boom on your right side for perfect stereo sound. Using the micro USB cable or the charging stand, charge your headset (sold separately). When charging, the LEDs on the headset flash. Your headset needs about 90 minutes to completely charge.

My Plantronics Voyager 4220 won’t pair?

By pushing and holding the Bluetooth pairing button on the back of your base for two seconds while the Bluetooth icon on the display panel flashes blue and red, you can put your base into pair mode. When the display panel’s Bluetooth indicator turns solid blue and you hear the phrases “pairing successful” and “base connected,” pairing is accomplished.

My Plantronics Voyager headset won’t work with my PC.

Hold down the call control button for roughly 5–6 seconds until the headset’s light begins to alternately flash red and blue. Holding down the call control button, remove the headset. Connect the computer’s Bluetooth USB adapter. The LED on the headset stops flashing after the devices properly pair.

How can I find out how much battery life my Plantronics headset has left?

Apply the Base You can check the headset battery level by briefly pressing the base subscription button once when the system is not in use. The LEDs on the computer, mobile, and desk phone buttons will flash to show how much battery life is left in your headset.

Why won’t my Plantronics headset connect to my computer?

Locate and expand the Sound, Video, and Game Controllers option in the Device Manager box. You can “Uninstall” by doing a right-click on your Plantronics device. Restart the PC after unplugging the headset. Reconnect the headset after the computer has restarted.

How do you use a Poly headset to answer a call?

The call control button should be momentarily pressed to accept or reject a call. There is no need to push the call control button while placing a call; simply input the desired number on your phone, hit submit, and the call will be immediately transferred to a headset.

Why won’t my iPhone and Plantronics Bluetooth pair?

Ensure that your iOS or iPadOS device and Bluetooth accessories are in close proximity to one another. Restart your Bluetooth device after turning it off. Make sure your Bluetooth accessory is turned on, fully charged, and plugged in. Check to check if your attachment needs new batteries if it does.

How can I use a USB cable to connect my Plantronics headset to my computer?

Connect the computer’s Bluetooth USB adapter. Pinch the adapter’s button for 5–6 seconds to get the light to start flashing alternately red and blue. The headset and adapter’s lights stop flashing once the devices have successfully paired.

What is the Plantronics call terminate procedure?

The headset in your cell phone will “beep” in your ear when you receive a call. Press the speak button once to answer the call when you hear the beep. To end the call, simply hit the speak button a second time.

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