plantronics N51231 Voyager Edge Series User Guide

: June 4, 2024
: Plantronics

Table of Contents

plantronics N51231 Voyager Edge Series
What’s in the box
Headset overview
Charge case overview
Pair
Select language
The Basics
More Features
Disable the answer/ignore voice commands
Specifications
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

plantronics N51231 Voyager Edge Series

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product

What’s in the box

NOTE
Charger style may vary by product.

Headset overview

Charge case overview

IMPORTANT
The charging case is placed in deep sleep mode after manufacturing to save power and protect the battery. To wake up the charging case, plug it into a power source for a minimum of 1 minute. The LED’s flash when charging.

When fully charged, the charging case provides an extra 10 hours of battery life for the headset.

Pair

NOTE If your phone supports Near Field Communication (NFC), go to NFC pairing.

Wearing your headset, power it on. You hear “welcome” in all the supported languages and then “pairing” in the default language. The headset LED ﬂashes red and blue.
Activate Bluetooth® on your phone and set it to search for new devices.
- iPhone Settings > Bluetooth > On*
- Android™ Settings > Bluetooth: On > Scan for devices*
- NOTE Menus may vary by device.
Select “PLT_Edge.” If necessary, enter four zeros (0000) for the passcode or accept the connection. Once successfully paired, you hear “pairing successful.”

NFC pairing

Ensure NFC is on and your phone’s display is unlocked.
Tap and hold the headset to the phone’s NFC tag location until the NFC pairing completes. If necessary, accept the connection. TIP Keep an eye on your Smartphone’s screen for prompts to start and accept the pairing process.
NOTE The headset’s NFC tag is located on the top of the headset. Phone NFC tag locations vary. After pairing your headset to your phone, you may want to pair another phone.

Select language

Once your headset is paired and connected to your phone, you can change the headset language.

Wearing your headset, power it on.
Press and hold the Volume up + and down – buttons together until you hear “welcome.” The language selection directions repeat in every supported language.
Follow the voice-guided prompts to select the headset language.

Charge
It takes 90 minutes to fully charge the headset. The indicator light turns off once charging is complete. TIP To reset the accuracy of the talk time prompt, deplete the headset battery then charge it fully.

There are three ways to check your headset battery status.

Wearing the headset, tap the Voice button, say “Check battery” and listen to the voice alert.
Wearing the headset, tap the Call control button and listen to the voice alert.
When not wearing the headset, tap the Call control button and observe the headset LEDs.

A fully charged case can supply an additional 10 hours of headset talk time.
IMPORTANT The charging case is placed in deep sleep mode after manufacturing to save power and protect the battery. To wake-up, the charging case, plug it into a power source for a minimum of 1 minute. The LEDs flash when charging. Check the charge case or headset battery status by touching/swiping either the case or headset icons. The LEDs indicate the battery status.• Put on the headset to answer call, or
• Say “answer” after call is announced, or

The loop of the gel ear tip tucks into the back curve of your ear for a stable fit. With the headset powered off, replace the ear tip with one of the two alternate sizes if it feels loose or tight in your ear.

To adjust the ﬁt, rotate the ear tip on the headset or add the optional clip- on earloop. NOTE If the ear tip feels loose after use, remove the ear tip, wash it in warm water, let it dry and reattach.

The Basics

Put on the headset to answer calls, or
Say “answer” after the call is announced, or
Say “ignore” after call is announced, or
Press Call button for 2 seconds
Call back last call
Double-tap the Call button to call back the last active call regardless of whether it was an inbound or an outbound call.
NOTE If no calls have been made or received in the currently connected session this feature will not function. Double-tapping the Call button will result in a single low tone for each button press; however, will not connect you to the last active call from the previous session.

Voice dial (phone feature)

If your smartphone has a voice-enabled assistant, press the call button for 2 seconds and wait for the phone prompt. Caller Announcement (mobile phone only) When wearing your headset, you will hear the name of a contact calling you so you can decide whether to answer or ignore the call without having to check the phone screen. An incoming caller name is announced:
if your phone supports Phone Book Access Profile (PBAP)
if you granted access to your contacts during the pairing process (for many mobile phones, this is a preset out-of-the-box and may not be necessary)
if the caller is stored in the phone’s contacts list
An incoming caller’s name is not announced: if the caller is unknown, unlisted, or blocked During a conversation, press the Mute button. You hear “mute on” or “mute off.” An alert repeats every 15 minutes when mute is on.
NOTE If the headset smart sensors are enabled (default), mute is deactivated when the headset is taken off and everyone can hear each other.
Toggle the Volume button up (+) or down (–) during a call or while streaming audio.
While not on a call or streaming audio you can toggle the Volume button to adjust the volume level for Caller Announce and other voice prompts.
Smart sensors in this headset recognize if the headset is being worn and can automatically perform time-saving functions.
Putting on your headset will:
Answer an incoming call
Transfer an active call from your phone
Resume streaming audio
Taking off your headset will:
Transfer an active call to your phone
Pause streaming audio
Lock the Call button to avoid accidental calls

Reset sensors
You may need to reset the sensors if they are not working as expected. To reset your sensors, connect the headset directly to your computer’s USB port, and place it, with the eartip up, on a flat non-metallic surface for more than 10 seconds.

Disable sensors
To disable the sensors, hold both the Voice and Call buttons for more than 6 seconds until the LED flashes purple and then red. Repeat to reactivate; the LED flashes purple than blue. NOTE Sensors cannot be disabled while streaming audio.

use your headset’s voice commands
to initiate an outbound call with your headset (call back or voice dial)
NOTE If you power off the headset or go out of phone range while streaming audio, your headset will not play/pause the stream upon reconnecting until you manually resume streaming with your phone.

More Features

You can change the language of voice alerts in three different ways.

Select a new headset language using your headset (see Select language)*
Download and install the HUB app on your phone (visit plantronics.com/apps)*
Download and install the MyHeadset Updater tool (visit plantronics.com/myheadset)
Voice alerts list
Following is a list of the most frequent voice alerts.
“Answering call”
“Battery low”
“Calling back the last number”
“Incoming call”
“Lost connection”
“Mute on/off”
“No phone is connected”
“Pairing”
“Pairing incomplete, restart headset”
“Pairing successful”
“Power on/off”
“Phone X connected/disconnected”
“Recharge headset”
“Say a command”
“Smart sensors on/off”
“Talk time remaining X hours”
“Volume maximum/minimum”
Adjust voice alert volume
Toggle the volume button when the headset is powered on and idle (not on a call or streaming music) to adjust the volume of the headset’s voice alerts.
Select a new headset language using your headset (see Select language)*
Download and install the HUB app on your phone (visit plantronics.com/apps)*
Download and install the MyHeadset Updater tool (visit plantronics.com/myheadset) To use voice commands, tap the Voice button, wait for the command request, then say a command. For example, “What can I say?” tells you the full list of available commands. Voice commands list
“Am I connected?”
“Answer”
“Call back”
“Cancel”
“Check battery”
“Ignore”
“Pair mode”
“What can I say”
NOTE The voice-dial feature on your phone is initiated by pressing the Call button The voice-dial feature is not a headset voice command.

Disable the answer/ignore voice commands

Multipoint technology lets you pair a second phone and answer calls from either phone.
Once you have paired your two phones, it’s easy to answer calls from either phone.
When on a call, you will hear a ringtone notification of the incoming call from the second paired phone. To answer a second call from the other phone, you must end the current call (tap Call button) so the new call automatically answers.
If you choose to not answer the second call, it will go to voicemail.
You can change the headset settings two different ways.
Download and install the HUB app on your phone (visit plantronics.com/apps)*
Download and install the MyHeadset Updater tool (visit plantronics.com/myheadset)
The following headset settings can be changed:
Turn voice commands on/off
Turn high-quality audio (A2DP) streaming on/off
Turn Wideband Audio for HD Voice on/off
Customize smart sensors
Customize mute
You can update your headset firmware using a USB cable and computer with the MyHeadset Updater tool installed.

Specifications

Talk time Up to 16 hours talk time using a fully-charged case and
headset; Up to 6 hours talk time without using the case
Standby time Up to 7 days
Weight 9 grams
Smart sensor technology Dual capacitive sensors wearing status
Noise-canceling Triple-mic active Digital Signal Processing (DSP)
• Acoustic echo cancellation
• Sidetone detection
• Automatic volume adjustment
Water resistance P2i nano-coating on headset and case to repel moisture
NFC pairing` Touch headset to NFC-enabled phones to complete the pairing process
Bluetooth profiles Advanced Audio Distribution Profile (A2DP), Wideband
Hands-Free (HFP) Profile 1.6, Headset (HSP) Profile 1.2, and Enhanced Date Rate (EDR)
Multipoint technology Connect two phones and answer calls from either phone
Battery type Rechargeable, non-replaceable lithium-ion polymer
Charge connector Micro USB charging on headset and charging case
The headset battery meter Automatically shows on-screen for iPhones and iPad. For
For Android devices, use the free Plantronics app
Charge time (maximum) 90 minutes for full charge
Operating and storage temperature 32°F – 104°F (0 – 40°C)
NOTE * Performance is dependent upon the battery and may vary by device.

Plantronics, Inc. Plantronics BV
345 Encinal Street Santa Cruz, CA 95060
United States South Point Building C Scorpius 140
2132 LR Hoofddorp, Netherlands Plantronics, Inc. All Rights Reserved. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics is under license. iPhone is a trademark of Apple, Inc. All other trademarks are the property of their respective owners.