tuya R400G Smart Lock for Glass Doors Instruction Manual

August 16, 2024
Tuya

R400G Smart Lock for Glass Doors

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Specifications

  • Power Supply Mode: Rechargeable lithium battery

  • Operating Voltage: 7.4V

  • Recognition Speed: 0.38s

  • Operating Current: Static 150uA, Dynamic 300mA

  • Operating Temperature: -20-40°C

  • Working Humidity: 5-95%RH (frost-free)

  • False Recognition Rate: 0.0001%

  • Applicable Door Thickness: Frameless glass 8-12mm (door seam
    size 4-15mm) / Framed glass and wooden doors 30-120mm

  • Power Supply for Fingerprint Glass Lock: 5 AA batteries, 4

  • Working Electricity Pressure: 6V

  • Shell Material: ABS, acrylic, and hard panel

Product Usage Instructions

Precautions

  1. When leaving the factory, any face, fingerprint, password, or
    door card can be used.

  2. Mechanical keys should be kept in a safe place outside.

Restore Factory Settings (Reset)

Press and hold down the Reset button on the rear panel for about
4 seconds. You will hear four tones of beep, beep, beep, beep to
initialize the system. The system will be cleared, and the lock
will return to the factory state allowing unlocking using
fingerprint, password, or card.

Set the Normally Open Mode

To activate the normally open mode, press any key to activate
the panel, then press 9# to open the normally open mode. Press 0#
or verify once to close the normally open mode and restore
automatic locking function.

Precautions for Initial Use

The initial state of the lock is demonstration mode. Enter , #
or long press
to enter the management menu. After registering the
management user, enter , # or long press to enter the menu. Use
0 to turn the page, * to return to the upper-level menu or exit the
menu, and # to enter or confirm settings.

Adjust Left and Right Direction

  1. Remove the screws on both sides of the main lock and remove the
    back shell.

  2. Remove the front shell fixing screws, separate the U-shaped
    bracket and front shell, rotate the bracket 180 degrees and
    reinstall.

  3. Invert the back shell during installation by rotating it 180
    degrees to complete the left and right exchange.

Remove, Assemble and Row Wires Correctly

When removing or installing row cables, handle with care by
gently fastening or inserting them correctly.

Frequently Asked Questions (FAQ)

Q: What is the power supply mode for the fingerprint glass

lock?

A: The power supply mode for the fingerprint glass lock is 5 AA
batteries (4 batteries).

Q: How can I restore factory settings for the smart glass door

lock?

A: To restore factory settings, press and hold down the Reset
button on the rear panel for about 4 seconds until you hear four
tones of beep. The system will then be cleared.

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Smart glass door lock
inFace / fingerprint
Instruction manual

Face

fingerprint

password

IC card

The key

Doodle APP

Remote control

Wpreocghraamt mini

188mm

Functional structure diagram

38mm

78mm

Bell horn mouth Camera module
Switch lock key Display screen Hand operated knob Number key double
Swipe card area Reset key Lithium ion battery
Doorbell /OK button Set/return key
Battery Fingerprint recognition cover Emergency power outlet
Port of key
31mm 19mm
Rear shell mounting screws

Cable protection buckle

Rear shell mounting screws
Note: Fingerprint glass lock power supply mode 5 AA batteries 4, no camera Head module, does not support face recognition, does not support human body induction.

Equipment Parameters
Material of caseABS Panel materialTempered glass Mode of unlocking:Face, fingerprint, password, swipe card, mechanical key,Doodle APP(optional), temporary password, remote control (optional) User capacity1000 (Each user can put 1 password, 1 card, 4 fingerprints, 1 face) User DataFace 50, fingerprint 100, password card 1000, remote control 16 Face recognition3D Face recognition Type of fingerprintSemiconductor biometrics Type of cardIC card (13.56MHz M1 card) Emergency power supply:TYPE-CIt can be connected to a charging bank for power supply
Power supply modeRechargeable lithium battery Operating voltage7.4v Speed of recognition0.38S Current of operationStatic 150uA, dynamic 30 0mA Operating temperature:-20-40 Working humidity5-95%RH(frost-free) False recognition rate:0.0001%
Applicable door thickness: frameless glass 8-12mm(door seam size 4-15mm)/ framed glass and wooden doors 30-120mm
Note: fingerprint glass lock power supply: 5 AA batteries 4, working electricity Pressure: 6V; Shell material: ABS, acrylic and hard panel
1

Usage Instructions (Precautions)
1. When leaving the factory, any face, fingerprint, password or door card can
be opened. 2. If the incorrect key is entered for 10 consecutive times to trigger the alarm of illegal users, the system will be locked for 60 seconds. During the system lock period, the key cannot be used to unlock the system. 3. If the battery is less than 25%, the system will prompt “Low battery, please replace the battery” when unlocking the battery. The battery can still be unlocked for more than 100 times, but please charge it (or replace the battery) in time. 4. When the battery is out of power or too low, you can connect the data cable to the mobile battery and insert it into the USB port on the front lock body to supply power to the lock as an emergency power supply, and then verify the door opening in any way.
5. Mechanical keys are recommended to be kept in a safe place outside.
Restore factory Settings (reset)
Press and hold down the Reset button on the rear panel for about 4
seconds. You can hear four tones of “beep, beep, beep, beep” to initialize the
system. The system is cleared. Key light 3, 2, 1 short light, at this time the lock
back to the factory state, fingerprint, password, card can be unlocked.
Set the normally open mode
By default, the normally on mode of the device is off. Press any key to activate the panel, and then press 9# in sequence to verify that the administrator can open the normally open mode according to the prompt, that is, cancel the automatic locking function; Press 0# or verify once unlock can be closed normally open mode, that is, restore automatic locking function.
Precautions for initial use
The initial state of the lock is demonstration mode. Any key can unlock the lock. Initial state Wake up the door lock Enter “”, “#” or long press “” to enter the management menu. After the management user is registered, enter “”, “#” or long press “” to enter the menu. You need to verify the administrator key. Press 0 to turn the page, press * to return to the upper-level menu or exit the menu, and press # to enter the menu or confirm the Settings.

Adjust left and right direction
1 8 0°
1. Remove the screws on both sides of the main lock and remove the back shell; 2. Remove the four front shell fixing screws, separate the U-shaped bracket and the front shell, bracket 180Rotate and reinstall; 3, the back shell in the installation of the same rotation 180 degrees, that is, to complete the left and right exchange.
Remove, assemble and row wires correctly
Pull out line
1. When removing the row cables, gently fasten the lock upward with both fingers and then pull out the row cables. 2. When installing the row cables back, insert the row cables first and then gently fasten the lock downward
Note: Pull and push gently to prevent the buckle from breaking

Procedure For installing frameless glass doors
Buckle foot
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1, clean the surface of the glass, and paste horizontal positioning paper inside the door; 2. Tear off the adhesive paper of the mounting plate and affix it according to the position of the card. The buckle foot should be fastened to the side of the glass door; 3. Push the main lock in from the side of the glass, remove the battery cover, and screw on 4 screws to fix it. Note that there are short screws in the battery cover;

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4. Take a pair of locks and push them in from the side of the glass; 5. Use manual knobs to lock, make sure that the main and secondary locks are aligned, install the back shell, and lock the upper and lower parts tightly Two screws; 6. Install the battery on the main lock, close the battery cover, and complete the
installation.. Points to note:
1. Be sure to use positioning card to align the main and
secondary locks, and the door seam shall not be less than
4mm; 2, the thickness of the glass 8-12 mm, more than this
thickness needs to be customized;

Single door side strip installation

1. Install the main lock according to the method on the previous page and close the door marking number.

2. Cut holes in the wall and The magnet is on

install side strips

top

Note that the magnet orientation should be consistent with the main lock battery
case, as shown above

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The knob is located below

Installation of framed doors such as wooden doors and aluminum doors

1. Install the main lock. First, the wooden door or rimmed door frame should be perforated according to the required size. 2. After the studs and row wires on the front panel pass through the wooden door, secure the front panel by screws on the metal plate behind the door. 3. Finally, wire the back shell and fasten screws on both sides of the back shell to complete the installation of the main lock 4. Install the secondary lock. First fix the metal plate with self-tapping screws or rivets, and then install the back shell (as shown on the right).
Note: Shorten the two slubby screws holding the main lock according to the thickness of the door.

Setting Description
1.1 Doorbell function

Touch with one’s fingers
1.2 factory data reset

keysThe smart lock rings the doorbell

Hold down the Reset button on the rear panel for about 4 seconds. Then you hear four beeps, beeps, beeps to initialize the system. The system is cleared. Key light 3, 2, 1 short light, at this time the lock back to the factory state, fingerprint, password, card can be unlocked.
1.3 Too low battery prompt
When the system battery is less than 25%, the system will voice prompt “Low battery, please replace the battery” when unlocking. The battery can still be unlocked for about 50 times, but please charge it in time (or replace the
battery)
1.4 External USB emergency power supply
When the battery is out of power and the door lock cannot be opened, you can use the charging bank to connect the USB port for emergency power supply to unlock the door. After unlocking the
door, please replace or charge the battery in time
1.5 Illegal user alarm
If the wrong key is entered for 10 consecutive times to trigger the alarm of illegal users, the system will be locked for 60 seconds. During the system lock period, the key cannot be used to unlock the system. After timeout, you can exit the lock state by using the key to unlock the door

1.6 Virtual cipher
Glass lock adds the virtual bit function of numeric password. When unlocking a lock with a password, the user can add a number before or after the correct password and press the “#” key to confirm. In this way, the security of the password can be increased. However, the total length of the password must not exceed 16 digits

User Settings
2.1Preparatory work When using the smart lock for the first time, please fully
charge the battery, put the battery in the battery box, cover the battery back, and the smart lock will enter the standby state 2.2Precautions for initial use
The initial state of the door lock is demonstration mode, and any key can be unlocked
Initial state Wake up the door lock Enter “”, “#” or long press “” to enter the management menu. After registering an administrative user, enter “”, “#” or long press “” to enter the menu. You need to verify the administrator key. Press 0 to turn the page, press * to return to the upperlevel menu or exit the menu, and press # to enter the menu or confirm the Settings
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Function menu diagram

1. Add an administrator 2. Add a user 3. Delete a user

1. Face registration 2. Fingerprint registration 3. Password registration 4. Card registration
Deleting a User User number * Return # confirm

1. Face registration 2. Fingerprint registration 3. Password registration 4. Card registration

Enter *# to verify theadministrator key to access the menu

4. Modify a user

Modifying a User User number * Return # confirm

5. Time setting

Time setting 201 * Return # confirm

Step 1 Add

6. Remote control Settings

2. Delete them all

7. System Settings 8. Information Settings

1. Firmware version 2. Device ID 3. Door opening record

1.Language 2. Set the volume 3. Lock delay 4. Door status sensor delay 5. Human sensing 6. Sensing distance 7. Network Settings 8. Restore factory Settings

2.4Function Description 2.4.1.Adding an Administrator 2.4.1.1 Record your face

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/password or card (enter the main menu directly in the initial state)

Press 1 to go to the Add Administrator menu

Press 1 to register the face

According to the process in the figure above, after entering the registered face user, please face the camera for 3s and wait to capture the face features. After completing the registration, the door lock prompts “registration success”. If the registration fails, repeat the above steps to re-register the face
2.4.1.2 Add fingerprint

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/password or card (enter the main menu directly in the initial state)

Press 1 to go to the Add Administrator menu

Press 2 to register fingerprints

After entering the fingerprint registration area, place your finger in the fingerprint failure area and collect your fingerprint six times according to the door lock prompt. After completing the registration, the door lock prompts “Registration succeeded”. If the registration fails, repeat the above steps to re-register your fingerprint
2.4.1.3 Registration password

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/ password or card (enter the main menu directly in the initial state)

Press 1 to go to the Add Administrator menu

Press 3 to register your password

After entering the password registration, enter the 6-digit password in the password keyboard area and enter the password twice according to the door lock prompt. After completing the registration, the door lock prompts “Registration succeeded”. If the registration fails, repeat the above steps to re-register the password.
2.4.1.4 Registration card

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/ password or card (enter the main menu directly in the initial state)

Press 1 to go to the Add Administrator menu

Press 4 to register the card

After entering the registration card user, please put the IC card in the card reading area. After completing the registration, the door lock prompts “Registration success”. If the registration fails, repeat the above steps to re-register the card. Note: An IC card can be registered only once, not twice.

2.4.2 Adding a User 2.4.2.1 Record your face

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/ fingerprint/password or card (enter the main menu directly in the initial state)

Press 1 to go to the Add Administrator menu

Press 1 to register the face

According to the process in the figure above, after entering the registered face user, please face the camera for 3s and wait to capture the face features. After completing the registration, the door lock prompts “registration success”. If the registration fails, repeat the above steps to re-register the face
2.4.2.2 Add fingerprint

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/password or card (enter the main menu directly in the initial state)

Press 1 to go to the Add Administrator menu

Press 2 to register fingerprints

After entering the fingerprint registration area, place your finger in the fingerprint failure area and collect your fingerprint six times according to the door lock prompt. After completing the registration, the door lock prompts “Registration succeeded”. If the registration fails, repeat the above steps to re-register your fingerprint
2.4.2.3 Registration password

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/ password or card (enter the main menu directly in the initial state)

Press 1 to go to the Add Administrator menu

Press 3 to register your password

After entering the password registration, enter the 6-digit password in the password keyboard area and enter the password twice according to the door lock prompt. After completing the registration, the door lock prompts “Registration succeeded”. If the registration fails, repeat the above steps to re-register the password.
2.4.2.4 Registration card

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/ password or card (enter the main menu directly in the initial state)

Press 1 to go to the Add Administrator menu

Press 4 to register the card

After entering the registration card user, please put the IC card in the card reading area. After completing the registration, the door lock prompts “Registration success”. If the registration fails, repeat the above steps to re-register the card. Note: An IC card can be registered only once, not twice.

2.4.2.5 Deleting a User

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/ password or card (enter the main menu directly in the initial state)

Press 3 to access the Delete User menu

Enter the user number and press # to confirm deletion. Press * to exit

Enter the corresponding user number and press # to confirm the deletion. Repeat operations to delete the user continuously. Press * to return to the upper-level menu. Note: Deleting a user is to delete the key under the corresponding user.
2.6 Modifying a User

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/ password or card (enter the main menu directly in the initial state)

Press 4 to go to the Modify User menu

Enter the user number, press # to enter the modify menu, and modify the user key according to the corresponding number

Enter the user number to be modified and press # to enter the modification screen. Enter the number to modify the user key as required. Press * to return to the upper-level menu. Note: After the modification, the original key is automatically overwritten by the new key.
2.7 Time setting

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/ password or card (enter the main menu directly in the initial state)

Press 5 to enter the Time Setting menu

Enter year/month/day/ hour/minute/second and press # to confirm

Enter the time setting menu according to the process in the figure above, enter the current time, press “#” to confirm, and press “*” to return to the upper menu.
2.8 Remote control setting

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/ password or card (enter the main menu directly in the initial state)

Press 6 to access the remote control Settings menu

Press 1 to add a remote control and 2 to delete it

According to the procedure in the figure above, enter the remote control setting menu and press “1” to add the remote control. After entering the state of adding the remote control, press the remote control button to add the remote control. The above operations can be continued to add the remote control, and a maximum of 16 remote controls can be added. Press “2” to delete all remote controls.

2.9 System Settings 2.9.1 language

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/ password or card (enter the main menu directly in the initial state)

Press 7 to access the system Settings menu

Press 1 to enter the language Settings. You can set Chinese or English

Enter the voice Settings menu according to the procedure in the figure above. Press “1” to select Chinese and “2” to select “English”.
2.9.2 Volume Setting

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/ password or card (enter the main menu directly in the initial state)

Press 7 to access the system Settings menu

Press 2 to enter the volume setting. You can select 0-4 to adjust the volume

According to the procedure in the figure above, enter the volume setting menu and adjust the volume according to your personal needs; Note: The bell volume defaults to the maximum volume and cannot be adjusted
2.9.3 Locking delay

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/ password or card (enter the main menu directly in the initial state)

Press 7 to access the system Settings menu

Press 3 to enter the lock delay setting. You can select 3-15 to adjust the lock delay

According to the procedure in the image above, enter the lock delay menu and adjust the waiting time for unlocking the rear door without opening delay lock according to personal needs, select 315s to adjust;
2.9.4 Gate magnetic delay

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/ password or card (enter the main menu directly in the initial state)

Press 7 to access the system Settings menu

Press 4 to enter the door magnetic delay setting. You can choose 0-5 to adjust the lock waiting time

Enter the door sensor delay menu according to the process in the image above. Adjust the automatic lock wait time after closing the door according to personal needs. Choose 05s to adjust.

2.9.5 Human body sensing

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/ password or card (enter the main menu directly in the initial state)

Press 7 to access the system Settings menu

Press 5 keys to set human body sensing, you can choose intelligent/on/off

Operate according to the process in the figure above to set the human body sensing. Set the intelligent, on and off Settings according to personal needs. Intelligent: When the door is open, it is closed to sense the human body. No face is detected for 5 consecutive times. On: The detection of human body will wake up verification
2.9.6 Inductive distance

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/ password or card (enter the main menu directly in the initial state)

Press 7 to access the system Settings menu

Press 6 to set the induction distance. You can choose far/ middle/near

Set the induction distance according to the process in the figure above. Set the induction distance, medium, and near according to the application scenario.
2.9.7 Network Settings

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/ password or card (enter the main menu directly in the initial state)

Press 7 to access the system Settings menu

Press 7 to set the network, press 1 to enable WIFI, and press 2WIFI to configure the network

According to the procedure in the figure above, press “1” to enable WiFi when entering network Settings and connecting to WiFi, and thenPress “2” to start WiFi networking. When WiFnetworking is enabled, press “5” and the light is blinking, indicating that the network is being connected. Press “5” to automatically turn off the light after networking success or failure.
2.9.8 factory data reset

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/ password or card (enter the main menu directly in the initial state)

Press 7 to access the system Settings menu

Press 8 to restore factory Settings, press 1 to confirm, and press 2 to cancel

According to the procedure in the figure above, enter factory Settings restoration and press “1” to confirm factory Settings restoration. After factory restoration, all user information in the door lock will be cleared.
2.9.9 Query Information

Wake up the door lock press *, # to enter the menu verification interface

Verify the administrator face/fingerprint/ password or card (enter the main menu directly in the initial state)

Press 8 to enter the information query menu

Press 1 to view the firmware version, 2 to view the device ID, and 3 to view the door opening record

To query the door lock information, press “2” or “8” to check the door opening record, and press “*” to exit

Ha ha lock Software
1. Scan the QR code below to enter the “hah”a lock software”
2Small program use instructions This small program uses Bluetooth communication connection, when using the phone and
the door lock save within 5 meters distance to ensure the signal is excellent. 2.1 adding door locks
Enter the mini program, refer to the figure above, click “+ Add” to search the door lock, click the searched door lock, connect and bind, modify the door lock name, click “OK” to complete the door lock addition. 2.2 Adding a User
Click Add user, you can control the door lock through the mobile phone for user key registration.

2.3 User Management
Click User management, you can connect the door lock through the mobile phone to add, modify and delete user information.
2.4 Record inquiry/attendance

Click Record query to enter the query interface. You can connect the door lock with Bluetooth to obtain the door lock record. You can also operate according to the prompts to generate the attendance report.
2.5 Temporary password

Enter the temporary password menu, enter the lock administrator password,

generate a temporary password for a limited time, and share the temporary door

opening.

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2.6 Time setting
The small program connects the door lock through Bluetooth, and corrects the time of the door lock with one key, which is convenient and simple.
2.7 Settings
Use small program to connect the door lock through Bluetooth, you can modify the door lock parameter Settings, convenient and quick to set the door lock parameters for the best use effect. 2.8. Firmware upgrade Through the small program directly upgrade the lock firmware, convenient and concise. 2.9. Share connections Authorize others to connect the management door lock through the small program, convenient for many people to use management
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WIFI networking settings
First, download the graffiti APP Use your mobile phone to scan the QR code below to download the APP, or search the APP market to download the app. APP graffiti
. Registration and Login Enter the [Graffiti Intelligence] APP, click the login
button, enter the account number and log in. If you don’t have an account, you need to register it first. Users can also use QQ or WeChat to log in, and they can log in to the system after the authorization page.
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Third, add equipment After entering the APP, click the “+”at the top right of the homepage
to add equipment, and enter the page of “Add Equipment”; Select [Security Sensing] and click “Wi-Fi” to jump to the next page;
Select the 2.4GHz Wi-Fi network, select WIFI and enter the password, and click [Next].
18 18

Click’ Confirm that the keyboard lights flash’ and click Next.

After entering the’ Add Equipment’ page, keep waiting, go to the smart door lock and operate, and let it enter the networking mode.
Press * and # in the door lock, enter the administrator password, enter the lock management menu, and press 3-3-1 to enter the networking settings.19

If the distribution network fails, the user can select [Switch distribution mode] and select the hot-spot distribution mode. Connect to the Wi-Fi hotspot that starts with SmartLife, and follow the mobile phone operating instructions to configure the network.
19

Note: Some device hotspot names may be custom names.

Electric quantity display
Remote unlocking
Member management Alarm prompt

Other settings
opening log
20 20

Fourth, remote unlocking When the doorbell rings, the user’s mobile phone can receive the remote unlocking message push. Click the remote unlock and click [OK].
21

Personal Center
The personal information page is used to display personal account information, where users can set their avatars, modify their login passwords, bind their mobile phone numbers, and set gesture passwords. Click [I] to enter the personal center page; Click [Click here to set nickname];

Click [Account and Security] to modify the login password or set the gesture to unlock it. After opening the gesture password, you need to enter the created gesture password to enter the APP.

22

Equipment alarm
After Graffiti APP receives alarm messages such as illegal users, hijacking, low battery, doorbell ringing, etc., the [Alarm] icon at the bottom of the smart door lock interface will light up yellow to remind you.
The user can view the alarm information by clicking the [Alarm] icon at the bottom of the intelligent door lock interface.

24

23

Equipment sharing Click [Member Management] to enter the [Select Member Type] interface; Click [Add Now] and enter the name and account number of the
added member to share the equipment under your account with the new member, and the other party can operate the equipment.
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After-sales service and guarantee
1. If customers comply with the use, maintenance and maintenance of all products (product user manual), quality problems occur within the warranty period (one year warranty period), such as missing parts, functionalfailure, connection line breakage, etc., the company provides free on-site repair and free replacement of damaged parts for users; 2. The company can provide paid after-sales service for any problem caused by improper use, maintenance or maintenance of the products by customers; 3, if you need to send people to the site to deal with quality problems, receive customer service requirements after on-site service, on-site processing and settlement of production
After-sales service outside the warranty period
1. The company provides after-sales service during the life cycle of the products, including operation, use, technical performance, troubleshooting and other aspects of the consultation and deal with product quality problems; 2, through the telephone to guide customers to solve product failures, or to provide solutions to users, users themselves to implement, free service; 3. If it is necessary to send personnel to the site to deal with product failures, the company will provide paid after-sales service; 4. If parts need to be replaced outside the warranty period, the company will provide them with compensation.
Daily maintenance and maintenance
1. Do not let the lock surface contact with corrosive substances, so as to avoid damaging the protective layer of the lock surface and affecting the gloss of the lock surface. 2. If the door is deformed, the friction of the combined lock tongue entering the door frame box will be too large, and the extension cannot be completed. At this time, the position of the door buckle should be adjusted. 3. After using the fingerprint window for a long time, the surface will be stained with dirt or wet. Please wipe it gently with a dry soft cloth. 4. After the alarm of insufficient battery, please replace the battery immediately to ensure the normal use of the door lock. 5. Do not use hard or sharp objects to scratch the surface of the fingerprint collection window (including fingernails). 6, each time the fingerprint collection, finger fingerprint part flat fingerprint reader. 7. If the lock is not flexible or can not maintain the correct position, professionals should be asked to fill the lock core with mechanical lubricating oil. 8. Keep the lubricant in the rotating part of the lock body regularly to ensure its smooth rotation and prolong its service life. It is recommended to check once a half year or a year, and check whether the fastening screws are loose to ensure fastening.
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Repair card

Dear customers, the purchase of this product warranty service provisions

are as follows; Under normal use, damage caused by product quality within

one year from the date of purchase belongs to the scope of warranty, and

damage caused by human causes is not in the scope of warranty. The

following circumstances do not fall under the scope of warranty:

1. Damage caused by improper installation, use, maintenance and storage of

the user;

2. Damage is caused by self-transportation, disassembly, displacement or

disassembly at non-special after-sales service points;

3. Damage caused by irresistible natural disasters;

4. No warranty card, valid invoice or proof of purchase;

Mr/Ms:

.

ContactNumber:

.

ContactAddress:

.

Maintenance record:

.

5, the need to provide warranty card;

6. Once this warranty card is issued, if it is lost, it will not be

reissued. Please keep it properly.

Note: The Company reserves the right to amend the above provisions, and

has the final interpretation of the warranty service under the condition

that it does not violate national laws.

Please keep the instruction properly for later use; The instructions are subject to change without prior notice. The Company does not assume any accident or harm caused by user’s
wrong operation
Doodle intelligence
Thanks for buying this product!
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