tp-link C220 Pan Tilt AI Home Security Wi-Fi Camera User Guide

tp-link C220 Pan Tilt AI Home Security Wi-Fi Camera

Specifications

• Product Name: Pan/Tilt AI Home Security Wi-Fi Camera
• Supported App: Tapo
• Availability: Varies by model and software version
• Region Availability: Varies by region

Introduction

The Pan/Tilt AI Home Security Wi-Fi Camera is a versatile security camera that allows you to monitor your home or office remotely. It offers pan and tilt functionality, AI-powered motion detection, and Wi-Fi connectivity for easy setup and control.

Appearance

The camera features a compact design with the following components:

• Lens
• Micro SD card slot
• Reset button
• System LED indicator

System LED Indication

The system LED indicator provides visual feedback on the camera’s status:

• Solid red: Starting up
• Blinking red and green: Ready for setup
• Blinking red slowly: Connecting to Wi-Fi
• Solid amber: Connected to Wi-Fi
• Solid green: Connected to the cloud
• Blinking red quickly : Camera resetting
• Blinking green quickly: Camera updating

Set Up Your Camera

Follow these steps to set up your camera:

Step 1. Download Tapo App

Download the Tapo app from the App Store or Google Play, or scan the provided QR code to install the app on your mobile device.

Step 2. Log In

Open the Tapo app and log in using your TP-Link ID. If you don’t have an account, create one first.

Step 3. Add Your Camera

In the Tapo app, tap the “Add Device” button and search for your camera model. Follow the on-screen instructions to complete the setup process.

Set Up Using Amazon Frustration-Free Setup

Amazon Frustration-Free Setup is an alternative setup method. Follow these steps to set up your camera using Amazon Frustration-Free Setup:

What is Amazon Frustration-Free Setup?

Amazon Frustration-Free Setup is a simplified setup process provided by Amazon for compatible devices.

LED Indications during Amazon Frustration-Free Setup

• Blinking red and green: Ready for setup
• Blinking amber : FFS setup in progress
• Solid green : Working properly

If the LED does not turn solid green after a long time, you can try to add the Tapo device manually. Press the Reset button on your Tapo device once, then open the Tapo app and follow the on-screen instructions to add your device.

How to use Amazon Frustration-Free Setup with Tapo devices

Follow these steps to use Amazon Frustration-Free Setup with Tapo devices:

1. Open the Amazon Alexa app and tap “More” then select “Skills & Games”.
2. Enter “Tapo” in the search bar and choose “Tapo”.
3. Tap the “ENABLE TO USE” button.
4. Log in with your TP-Link ID that is bound to your Tapo device and tap “Authorize”. After successful authorization, the message “Tapo has been successfully linked” will appear.

Install a microSD Card

Follow these steps to install a microSD card for local recording:

1. Manually rotate the camera downwards to find the microSD card slot.
2. Identify the direction of the microSD card and carefully insert it into the slot. Push in the card until you hear a clicking sound.

Mount Your Camera

Once you have added your camera to the Tapo app, you can choose to set it on a table or shelf. Alternatively, you can mount it on a wall or ceiling using the provided mounting template and screws.
Refer to the setup video at https://www.tp-link.com/support/setup-video /#cloud-cameras for detailed instructions.

FAQ

• Q: Can I access the camera remotely?
  A: Yes, you can access the camera remotely using the Tapo app. As long as your camera and mobile device are connected to the Internet, you can view live footage and manage camera settings from anywhere.

• Q: What is AI-powered motion detection?
  A: AI-powered motion detection uses advanced algorithms to detect and analyze movement in the camera’s field of view. This allows the camera to send you notifications when it detects motion, helping you stay aware of any potential security threats.

• Q : Can I record video footage?
  A : Yes, you can record video footage using a microSD card inserted into the camera. The recorded footage will be stored locally on the microSD card.

• Q: How do I format the microSD card?
  A: To format the microSD card, go to Camera Settings > microSD Card in the Tapo app. From there, you can format the card and manage its storage.

About This Guide

This guide provides a brief introduction to the Pan/Tilt AI Home Security Wi- Fi Camera and the Tapo app, as well as regulatory information. Please note that features available in Tapo may vary by model and software version. Tapo availability may also vary by region. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Tapo Camera experience.

Conventions

In this guide, the following convention is used:

menus, items, buttons and so on.
Underline| Hyperlinks are in blue and underlined. You can click to redirect to a website.
Note:| Ignoring this type of note might result in a malfunction or damage to the device.

More Info

• Specifications can be found on the product page at https://www.tapo.com.
• Our Technical Support and troubleshooting information can be found at https://www.tapo.com/support/.
• The setup video can be found at https://www.tp-link.com/support/setup-video/#cloud-cameras.

Introduction

When you are away from home, there is always something you care about. This is where the smart camera functions. No matter whether your child is climbing the kitchen cabinet, or the pet is stealing snacks, the Pan/Tilt AI Home Security Wi-Fi Camera helps you stay with them anytime, anywhere. Receive a notification whenever your camera detects motion and see a video clip of this motion to check everything.

• Smart AI Detection and Notification – Smart AI identifies people, pets, and vehicles while also recognizing abnormal sounds, notifying you as needed.
• Motion Detection and Tracking – Whenever a camera detects motion, it will automatically follow the subject.
• 2K QHD – Now with 1.7 times more pixels than 1080p, providing clearer videos and photos.
• Night Vision up to 30 ft – Provides a visual distance of up to 30 ft in total darkness.
• Local microSD Storage – Store up to 512 GB of video on a microSD card.
  • microSD card purchased separately.
• Field of View – 360º horizontal range.
• Two-Way Audio – Communicate in real-time through a built-in microphone and speaker.
• Customizable Block Zones – Set customizable block zones to keep private areas from being monitored.
• Cloud Storage Supported – Store videos by using cloud storage services.
  • Subscribe for cloud storage at https://www.tapo.com/tapocare/
• Activity Zones – Set up your own activity zones to only receive alerts that matter.

Appearance

System LED Indication

Set Up Your Camera

Follow the steps below to get started with your new camera.

• Step 1. Download the Tapo App Get the Tapo app from the App Store or Google Play, or by scanning the QR code below.
• Step 2. Log In Open the app, and log in with your TP-Link ID. If you don’t have an account, create one first.
• Step 3. Add Your Camera Tap the button > Add Device in the app and search for your model. Follow the app instructions to complete the setup.

Set Up Using Amazon Frustration-Free Setup

What is Amazon Frustration-Free Setup?

Amazon Frustration-Free Setup can help connect and set up Tapo smart devices in fewer steps, without having to remember and re-enter your Wi-Fi password on each device. To use this feature, confirm the following:

• The new Tapo device supports Amazon FFS.
• The new Tapo device is purchased from Amazon.
• You have an Amazon FFS-enabled Alexa device or router.
• You have saved your Wi-Fi information to Amazon by using Alexa Echo.
• Your Tapo device and router are on the same network as your Alexa Echo.

LED Indications during Amazon Frustration-Free Setup

If the LED does not turn solid green after a long time, you can try to add the Tapo device manually. (Press the Reset button on your Tapo device once. Then open the Tapo app, tap the + button on the page, select your device model, and follow the app instructions. )

How to use Amazon Frustration-Free Setup with Tapo devices

1. Open the Amazon Alexa app. Then tap More and select Skills & Games.
2. Enter Tapo in the search bar and choose Tapo.
3. Tap the ENABLE TO USE button.
4. Log in with your TP-Link ID that is bound to your Tapo device, and tap Authorize. After being authorized successfully, the message Tapo has been successfully linked will come up.
5.  Plug in your Tapo device and the setup will complete automatically in two minutes. For setting up more Tapo devices, just plug in and enjoy! Done! If this device displays on the Home page in the Tapo app, it indicates this device has been successfully associated with your Amazon account and joined your Wi-Fi network automatically. If this device does not display on the Home page in the Tapo app, try setting it up manually. (Tap the + button on the page, select your device model, and then follow the app instructions.)

Install a microSD Card

Follow the steps below to install the microSD card for local recording. You can go to Camera Settings > microSD Card in the Tapo app to check the card status or format your card.

1. Manually rotate the camera downwards and find the microSD card slot.
2. Identify the direction of the microSD card and carefully insert the card into the slot. Push in the card until you hear a clicking sound.

Mount Your Camera

When you finish adding your camera to the Tapo app, you can set it on a table or shelf. You can also mount it on a wall or ceiling with the provided mounting template and screws. Follow the steps below to mount your new camera or follow the setup video at https://www.tp-link.com/support/setup-video /#cloud-cameras.

1. Mark Position Place the mounting template where you want the camera. For wall mounting, drill two holes through two circles.
2. Mount Base Affix the camera base using the screws. For wall mounting, insert two anchors into the holes and use the screws to affix the camera base over the anchors.
3. Secure Camera Attach the camera on the base and rotate to secure the camera.

How to Reset Your Camera

Follow the steps below to reset your camera via the Reset button. You can also go to Camera Settings in the Tapo app and tap Remove Device at the bottom to factory reset your camera.

1. Manually rotate the camera downwards to find the Reset button.
2. Press and hold the RESET button to reset the camera.
   • Press and hold for 5 until the LED blinks red slowly: Reset Wi-Fi settings only
   • Press and hold for 10 until the LED blinks red quickly: Reset to factory settings

Authentication

FCC compliance information statement

• Product Name: Pan/Tilt AI Home Security Wi-Fi Camera
• Model Number: Tapo C220

Responsible Party

• TP-Link USA Corporation
• Address: 10 Mauchly, Irvine, CA 92618
• Website: http://www.tp-link.com/us/
• Tel: +1 626 333 0234
• Fax: +1 909 527 6804
• E-mail : sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, according to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used following the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”
We, TP-Link USA Corporation, have determined that the equipment shown above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

FCC compliance information statement

• Product Name: I.T.E. Power Supply
• Model Number: T090060-2B1
• Responsible Party: TP-Link USA Corporation
• Address: 10 Mauchly, Irvine, CA 92618
• Website: http://www.tp-link.com/us/
• Tel: +1 626 333 0234
• Fax: +1 909 527 6804
• E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, according to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used following the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. We, TP-Link USA Corporation, have determined that the equipment shown above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made to the equipment and the equipment is properly maintained and operated.

CE Mark Warning

This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take
adequate measures.
OPERATING FREQUENCY (the maximum transmitted power) 2412MHz—2472MHz (20dBm

EU Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU Declaration of Conformity may be found at https://www.tapo.com/en/support/ce/.
RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection. The device complies with RF specifications when the device is used at 20 cm from your body. Restricted to indoor use.

UKCA Mark

UK Declaration of Conformity TP-Link hereby declares that the device complies with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK Declaration of Conformity may be found at https://www.tapo.com/support/ukca/.

Safety Information

• Keep the device away from water, fire, humidity or hot environments.
• Do not use a damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• The adapter shall be installed near the equipment and shall be easily accessible.
• Use only power supplies that are provided by the manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
• For indoor use only.
• Do not disassemble, repair or modify the product.
• Do not use the product if the casing has been broken. The danger of electric shock.
• Never touch the product with wet hands.
• Do not be exposed to heavy rain or any type of moisture.
• Do not place near automatically controlled devices such as fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.
• Observe restrictions on using wireless products in fuel depots, chemical plants or when blasting operations are in progress.
• Do not use liquid to clean the product. Only use a dry cloth.
• Never put metal objects inside the product. If a metal object enters the product turn off the circuit breaker and contact an authorised electrician.
• This product is not intended to be used when providing medical care. Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids to determine if they are adequality shielded from external RF (radio frequency) energy.
• Do not use this product in healthcare facilities. Hospitals or healthcare facilities may be using equipment that could be sensitive to external RF energy.
• Do not use this product near water for example near a bathtub, wash bowl, kitchen sink laundry tub, in a wet basement or near a swimming pool.
• The product should be kept free from excessive smoke, dust high temperature and vibration.
• This product should not be exposed to direct sunlight
• Do not place heavy objects on top of the product.
• When you leave the product unused for a long time unplug the product from the power outlet.
• This product may interfere with other electronic products such as TVs, radios, personal computers, phones or other wireless devices.
• Operating Temperature: 0 °C ~ 40°C (32°F ~ 104°F) Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label
Note: The product label is on the bottom of the product and its power supply. Symbols may vary from product.

References

• Link: Simple, secure one-click payments
• WiFi Networking Equipment for Home & Business | TP-Link
• Tapo | Smart Devices for Smart Living
• Regulatory Compliance | Tapo
• UKCA | Tapo
• Tapo Care | Tapo
• | TP-Link Australia

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