FLYINGVOICE Cisco Broad Works Flexible Seating User Guide

FLYINGVOICE Cisco Broad Works Flexible Seating

Product Information

Specifications:

• Product Name: Cisco BroadWorks Flexible Seating
• Feature: Flexible Seating similar to Hoteling
• Auto-provisioning capability
• Contacts synchronization support

Product Usage Instructions

Feature Introduction:

The Flexible Seating of Cisco BroadWorks is similar to Hoteling, providing users with a one-time Guest account. The key difference is the auto- provisioning capability, allowing for wider application and contacts synchronization across devices.

Configuration Process:
Config Cisco BroadWorks:

1. Enter the Cisco BroadWorks address in the browser.
2. Enter the User ID and Password.
3. Click Login.
4. Login successful.
5. Enter the user interface corresponding to the line you need to use.

Configure Flexible Seating Host:
Add Host Profile:

1. Navigate to Resource > Identity/Device Profiles > Add.
2. Fill in the parameters (refer to the table below for parameter analysis).
3. Click OK.

Add a Flexible Seating Host:
Add Host Operation Steps:

1. Go to Services > Flexible Seating Host > Add.
2. Fill in the parameters (refer to the table below for parameter description).
3. Click OK.

Assign an extension for host:
Operation Steps:

1. Click the Host created in the previous step.
2. Enter the Host user interface.
3. Click Addresses.
4. Select an extension number.
5. Select Identity/Device Profile Name and choose the created Host Profile.
6. Fill in the assigned number under Line/port.
7. Apply the changes.

FAQ:

• Q: What is the difference between Flexible Seating and Hoteling?
  A: The key difference is that Flexible Seating can be auto-provisioned, allowing for wider application and contacts synchronization across devices.

• Q: How can I log in to Cisco BroadWorks?
  A: Enter the Cisco BroadWorks address in your browser, input your User ID and Password, then click Login to access your account.

Introduction

Feature Introduction
The Flexible Seating of Cisco Broadworks is similar to Hoteling , which provides users with a one-time Guest account, but the difference is that Flexible Seating can be auto-provisioned, which means that it has a wider scope of application than Hoteling, and it also supports contacts synchronization when you log in to the account on another phone, the contacts will also be synchronized on the other device.

Configuration Process

Configuration Operations

Config Cisco BroadWorks

1. Log in to Cisco BroadWorks
   Operation steps:
   Enter the Cisco BroadWorks address in the browser — 》Enter the User ID and Password –》Click Login–》Login successful–》Enter the user interface corresponding to the line you need to use.

2. Configure Flexible Seating Host
   The user must create a Profile for the host and perform related configurations so that the configuration of the host can be automatically obtained by the phone, thereby realizing the next step of auto-provision.

3. Add Host Profile
   Operation steps:
   Resource–》Identity/Device Profiles–》Add–》Fill in the parameters (see the table below for parameter analysis)–》OK. Parameter| Description
   ---|---
   Identity/Device Profile Name| Customized profile name.
   Identity/Device Profile Type| Select Flyingvoice_FIP11C.
   MAC Address| Fill in the MAC address of the phone . The platform needs

to generate a configuration file based on the mac.

Host Name/IP Address| Input the phone’s IP address and port (FLYINGVOICE

default SIP port is 5060)

Authentication| Authentication method, select Use Custom Credentials
Device Access User Name| Authentication username, can be customized. This item is

important information, please record it.

Device Access Password| Authentication password, which can be customized but must comply with Cisco Broadworks rules. This is important

information, please record it.

2.  **Edit Host Proile**  

Add the parameters required to use Flexible Seating to the host profile.
Operation Steps:
Enter the Profile just added–》Files–》Click Download to download the profile template–》Open the profile template and add the parameter account.1.hoteling.enable = 1 –》Save the file–》Return to the previous page Level interface, click Edit–》Select Custom–》Click Select File, select the file you just saved, and upload it to Cisco Broadworks–》Click Rebuild the files to rebuild the configuration file–》Click Apply.

3. **Add a Flexible Seating Host**  

Operation Steps:
Services–》Flexible Seating Host–》Add–》Fill in the parameters (see the table below for parameter description)–》OK. Parameter| Description
---|---
Flexible Seating Host ID| Customize the ID of the Host account and enter it

arbitrarily.

Name| Enter the name of the user using this account.
Calling Line ID Last Name| Enter the name that will appear on caller ID for

this account.

Calling Line ID First Name| Enter the last name that appears on caller ID for

this account.

4.  **Assign an extension for host**  

Operation Steps:
Click the Host created in the previous step–》Enter the Host user interface–》Click Addresses–》Select an extension number–》Select Identity/Device Profile–》Identity/Device Profile Name Select the created Host Profile–》Line /port fill in the assigned number–》Apply.

3. Configure Flexible Seating Guest
   After configuring Flexible Seating Guest, users can log in to the guest account on the phone where the host account has been deployed and use it to make calls.

4. Add Guest Profile
   Operation Steps:
   In the Group interface, click Resource–》Identity/Device Profiles–》Define Identity/Device Profiles Name–》Select Identity/Device Profiles Type as Flyingvoice_FIP11C–》OK.

5. Edit Guest Profile
   For details, refer to Configure Flexible Seating Host-Edit Host Profile for configuration.

6. Assign an extension for host
   Operation Steps:
   Select an existing User, enter the User interface–》Assign Flexible Seating Guest service to it–》Set Portal password–》Configure Flexible Seating Guest (see the table below for parameter details)–》Apply. Parameter| Description
   ---|---
   Flexible Seating Guest| Select On to start the service.
   Unlock Phone PIN Code| Enter the login password. Enter the Portal

password you just have set .

Identity/Device Profile Name| Select the guest profile that has been set.
Line/Port| Customize a new number.

Config IP phones

1. Auto-provision
   If you only need to configure a small number of phones, you only need to operate on the phone web page. If you need to configure multiple phones, it is recommended to refer to the Cisco Broadworks+RPS Auto-provision Configuration Guide for configuration.

Test Result

After successful configuration, the phone interface is as follows:

Operation Steps:

1. Press the login soft key to enter the guest login interface, enter the User ID and Password (you can choose whether to use auto login, if auto login is enabled, you will log in directly without entering a password the next time you log in) , press the Save soft key to log in to the guest account:
   Tips: The account name is usually the four-digit extension used as the guest account, such as extension 3509 in the example, and the password is the portal password set in the previous step.

2. Log in successfully, 3507 call 3509.3509 ringing:

3. Log out of the account, press the Logout soft key, the logout confirmation interface will pop up, press the OK soft key.

https://www.flyingvoice.cn
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Tel: 0755-2609 9365

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