GERMAN SGV-2617 Multi Functional Free Standing Steam Oven User Manual

GERMAN SGV-2617 Multi Functional Free Standing Steam Oven

Product Structure

top
3| Steam inlet| To allow steam to enter the oven cavity
4| Water tank| To hold water for steam generation
5| Shelves| To hold food trays or racks for cooking
6| Lower heating element| To produce heat for food cooking/reheating from the bottom
7| Water outlet| To discharge excess water from the oven cavity
8| Air Outlet| To exhaust excess steam from the oven cavity
9| Steam outlet accessory| To be installed on the steam outlet for direct control
10| Wire shelf| To support food containers. For steam and grill mode

11

|

Oil collector

| Place on the bottom of the oven cavity to collect oil produced during the cooking process. Removable design for easy cleaning
12| Grill tray| To support food or food containers. Mainly for grill mode
13| Protection wire shelf| To avoid touching the heating element
14| Insulated glove| To handle hot food or trays from the oven
15| Power Switch| To switch ON / OFF the appliance
16| Drip tray| To collect excess water from the oven cavity
17| Convection fan| To strengthen the heat circulation inside the oven for a more

efficient and even cooking result

Control Panel

Remarks: when the function is selected, the button will light on. When the mode is not available to select, the light will be off.

Before choosing “Steam” mode to sterilize, please make sure the container is made of heat-resistant glass or other heat-resistant materials.

Technical Specifications

• Specifications are subject to change without prior notice.
• If there is any inconsistency or ambiguity between Chinese and English versions, the English version shall prevail.
• Refer to www.germanpool.com for the most updated version of the User Manual.

Notice Before Use

• Check to confirm the voltage on the rating plate corresponds to the electric supply at your home
• Remove all packing materials from the oven cavity.
• Make sure the appliance is not damaged. Do not operate the appliance if it has a damaged power cord or plug. If it is not working properly, or if it has been damaged or dropped, please contact your nearest authorized dealer.
• The appliance is heavy and needs to be placed on a firm rigid surface.
• Do not block the ventilation of the oven. Stay away from high temperatures and steam to avoid damage to the oven.
• Place the appliance in a dry place without the presence of corrosive gas and away from high temperature and steam.
• Do not place anything on top of the appliance and keep at least a 20 cm distance from the cabinet above.
• Leave at least a 5 cm distance between the sides of the appliance and the wall and at least a 10 cm distance between the back of the appliance and the wall.
• Caution – make sure the appliance is earthed at all times to avoid electric shock.
• The manufacturer assumes no liability for any damages caused by improper usage of the appliance or failure to observe these instructions

Safety Notes

• This manual contains important information regarding the safety, use, and maintenance of your steam oven. Read and keep it in an easily accessible place for future reference.
• This appliance is solely designed for domestic use. Do not operate the appliance for commercial use or purposes other than its intended use as stated in this manual.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities unless they are under the supervision of a person who fully understands the safety information.
• It is recommended to fill the water tank up to the maximum gradation with distilled water. DO NOT USE ANY LIQUID OTHER THAN WATER. Make sure the water tank is properly inserted in place before opera-tion.
• YOU MUST EMPTY THE WATER TANK EVERY TIME AFTER USE. This is for hygienic reasons and proper maintenance of the appliance.
• Avoid opening the oven door frequently during the cooking process to avoid loss of steam.
• If it is necessary to open the oven door during the cooking process, please keep a reasonable distance from the oven door to avoid close contact with high-temperature steam.
• The temperature in the oven cavity is still high even when cooking has finished. Always use the protective glove when retrieving food or containers immediately after the operation stops.
• Do not use the oven as storage.
• After the reheating of milk or baby food, please mix the food well and check the temperature before feeding to avoid burn injuries.
• The appliance should only be repaired by an authorized dealer or a certified technician.
• If the oven door or its sealing is damaged, do not use the appliance.
• If the power cord or plug is damaged, have it repaired by an authorized dealer or a certified technician?
• Accessible parts of the appliance may become very hot during operation, children should be kept away.
• Do not touch the front panel or heating elements inside the cavity DURING AND RIGHT AFTER operation. It takes time for those parts to cool down after heating.
• Clean the appliance or cavity at least 30 minutes after operation.
• Do not touch the appliance or its power cord and plug with damp hands or feet when it is plugged
• Before choosing “Steam” mode to sterilize, please ensure the container is made of heat-resistant glass or other materials.
• This appliance is not intended to be operated through an external timer or separate remote-control system.

Default Settings

How to Use

Control Panel ON / OFF

1. Turn on the main power switch.
2. Press the button for 1 second, control panel will be activated.
3. Press the button for 1 second again to turn off the control panel.

Lamp ON/OFF
Press the button when the appliance is in standby or cooking mode. Turning ON the lamp allows you to check the cooking status, the lamp will turn off automatically after a few seconds.

Steam mode
Example: 20-minute steaming at 100oC

1. Make sure the water tank is filled with water.
2. In Standby mode, press the button.
3. The preset temperature is 100oC, and press the button to confirm.
4. A Preset temperature of 5 minutes is displayed, press the button to adjust the temperature to 20 minutes, and press the button to start.

Steam Grill mode
Example: 20-minute steaming at 190oC

1. Make sure the water tank is filled with water.
2. In Standby mode, press the button.
3. The preset Temperature of 180oC is displayed, press the button to adjust the temperature to 190oC, and press the button to confirm.
4. A preset time of 5 minutes is displayed, press the button to adjust the time to 20 minutes, and press the button to start.

Tips: When the cooking process starts, it will take a few minutes to reach your target temperature, you can press the button to switch between time /temperature display. When the temperature is displayed, if is blinking, it means the cavity temperature is rising, when the temperature reaches your target, the symbol will light on and a beep sound will follow.
If your recipe has a preheat procedure, please put in the food after the beep sound.
When the oven temperature reaches the target, the oven will automatically maintain a constant temperature.

Upper Grill / Lower Grill / Dual Grill / Convection
Example: 45-minute grilling at 200oC

1. In Standby mode, press the button.
2. A preset Temperature of 180oC is displayed, press the button to adjust the temperature to 200oC, and press the button to confirm.
3. A preset time of 5 minutes is displayed, press the button to adjust the time to 45 minutes, and press the button to start.

Tips: When a cooking process starts, it will take a few minutes to reach your target temperature, you can press the button to switch between the time /temperature display. When the temperature is displayed, if is blinking, it means the oven temperature is rising, when the temperature reaches your target, the symbol will light on and a beep sound will follow.
If your recipe has a preheat procedure, please put in the food after the beep sound.
When the oven temperature reaches the target, the oven will automatically maintain a constant temperature.

Fermentation
Example: 30-minute keep warm

1. In Standby mode, press the button.
2. The preset temperature is 40oC, and the preset time is 20 minutes, press the button to adjust it to 30 minutes.
3. Press the button to start.

Defrost
Example: 30-minute defrost

1. In Standby mode, press button.
2. The temperature is preset at 60oC, and the preset time is 20 minutes, press the button to adjust it to 30 minutes.
3. Press the button to start.

Tips for Using the Oven

The following circumstances are regarded as normal:

the steam inlet as the water tank is full, this is normal.
Water came out from steam outlet| Due to the pressure in the oven capacity, sometime there will be water coming out from the steam outlet when close the door immediately, this is normal. Suggest closing the door 60 seconds later.
Steam accumulation in vent| During operation, excess steam may be expelled from the vent, this is normal.
Electric voltage stability| If power voltage supply is stable between 5-10% of the stated range, cooking function will operate normally. If there is sudden surge or decrease in power supply, cooking process may be interrupted. This is normal.

Note

1. If the appliance is not working properly, please check if:
   • Power cord is connected properly;
   • The main power switch is turn on;
   • Oven door is completely closed;
   • Water tank is completely inserted;
   • The fuse at home is normal;
2. If the appliance starts working when it is not supposed to:
   • Open the oven door immediately to stop operation.
3. Temperature in the oven cavity is still high even when cooking has finished. Never touch the heating element or any hot parts with your hands or anything else, like cooking tweezer and protective glove, as it could be dangerous, or cause damages.

Cleaning and Maintenance

NOTE: NEVER USE METAL SCOURING PADS, ABRASIVE CLEANERS, STEEL WOOL PADS, or GRITTY WASHCLOTHS to clean any part of the oven.

1. Make sure the appliance is turned off, and disconnected from the power supply before any cleaning and maintenance.

2. Always keep the oven cavity clean, especially if spillover has occurred. Do not use metal scoring pads, abrasive cleansers, steel-wool pads, or gritty washcloths, etc. to clean the oven, this may damage the control panel, baking and steaming trays, cavity and exterior of the appliance. Use a sponge or soft cloth with mild detergent or a paper towel with spray glass cleaner for cleaning. Make sure the oven cavity is dried.

3. It is recommended to use distilled water for cooking.

4. IT IS IMPORTANT TO EMPTY THE WATER TANK AND WATER DRIP TRAY AFTER EACH USE. YOU CAN TAKE OUT THE WATER TANK AND WATER DRIP TRAY TO CLEAN AND PUT BACK WHEN FULLY DRIED.

5. Open the oven door for 10-15 minutes to air dry the oven cavity and door frame after each use.

6. Always clean the oven door and the sealing ring. Failure to keep the sealing clean may result in damages on the front and adjacent units. Use soft cloth to clean the sealing ring.

7. If the control panel is wet, use a soft cloth to clean and dry it. Do not use abrasive cleaners.

8. If the appliance will not be used for long time, please disconnect it from the power supply. Keep the oven cavity, water tank and drip tray clean and dry. Put the appliance in a dry environment absent of corrosive gas.

9. Disconnect the appliance from the power supply for lamp replacement. Only use original parts purchased from the manufacturer.

10. Do not use coarse objects or sharp metal tools to scrape the glass door, as this can crack the glass.

11. If the oven cavity is very dirty, please use the disinfection mode to dissolve grease before cleaning.
    NEVER USE METAL SCOURING PADS, ABRASIVE CLEANERS, STEEL WOOL PADS, or GRITTY WASHCLOTHS to clean any part of the oven, including the oven door, food plate, and oil collector.

12. When you dispose this appliance, please follow the local environmental protection and recycling regulations.

13. If the appliance is damaged, it should be checked by an authorised dealer or a certified technician.

14. After operation, use boiled vinegar to clean the oven cavity, and then start steam function for few minutes for further cleaning. Wipe the oven cavity with a dry cloth.

Clearing Water Scale

1. If you realize that the steam emission is slower than before or not as smooth, or if the steam is found to have white powdery residues, try adding citric acid or white vinegar to the storage tank, and then start the steam oven to remove the scale from the pipe. After performing these steps normal operation should resume.
   If the amount of water scale is too high, perform this procedure repeatedly. After the procedure(s), it is recommended to run the oven once with pure water.

2. If the product does not emit steam at all, it is likely that the pipe has been seriously clogged due to excessive accumulation of scale, so the steam is unable to pass through. Contact the maintenance personnel for repair as soon as possible.

3. It is recommended that the user perform the above-mentioned descaling procedure every one and a half to two months.

Troubleshooting

the main power switch
Defective power cord| Contact customer service
Display is not working normally| Display screen is damaged| Contact customer service
Parts in circuit board are damaged
The appliance fails to work| Power supply is not connect- ed properly| Connect the power supply again
Oven door is not closed properly| Close the oven door again
Water tank is not in correct position| Reposition the water tank
Circuit board is damaged| Contact customer service
Water or steam leaks from oven door during operation| Oven door is not closed tightly| Close the oven door again
Door sealing ring is damaged| Contact customer service
Oven lamp fails to light| Lamp is damaged| Contact customer service
Master PCB is damaged
Fan fails to work| Fan motor is damaged| Contact customer service
Master PCB is damaged
Button fails to work| Control panel is damaged| Contact customer service
Master PCB is damaged
Steam emission is slow or unsmooth, or contains white pow- dery residues| Pipe clogged by water scale| Clear the water scale
No steam produced| Water tube is stuffed or dam- aged| Contact customer service
Water tank is not inserted properly in place| Insert the water tank again
Water pump is damaged| Contact customer service
Code| Explanation| Possible Reason
---|---|---
E-1|

Oven cavity high temperature protection

| Temperature in oven cavity exceeds the limit of safety setting
E-2| Steam plate high temperature protection| Temperature of steam plate exceeds the limit of safety setting
E-3| Oven cavity low temperature protection| Oven operated for 3 minutes but temperature of oven cavity is lower than 30oC
E-4| Steam plate low temperature protection| Oven operated for 3 minutes but temperature of steam plate is lower than 30oC
E-5| Sensor connection failure| Sensor is disconnected
E-6| Sensor failure| Sensor is damaged
E-7| Circuit is damaged| Connection problem

Warranty Terms & Conditions

• Under normal operations, the product will gurantee a 1-year full warranty provided by German Pool (effective from the date of purchase).
• This warranty is not valid until customer registration information is received by our Service Centre within 10 days of purchase via one of the following means:

1. Visit our website and register online: www.germanpool.com/warranty
2. Complete all the fields on the attached Warranty Card and mail it back to our Customer Service Centre.

Please fill out the form below. This information and the original purchase invoice will be required for any repairs. Warranty will be invalidated if information provided is found to be inaccurate.

Model No: SGV-2617

• Serial No:……………………………Invoice No…………………………..
• Purchased From…………………………Purchase Date………………

1. Customer who fails to present original purchase invoice will not be eligible for free warranty service.
2. Customer should always follow the operating instructions. This warranty does not apply to:
   • labour costs for on-site installation, check-up, repair, replacement of parts and other transportation costs;
   • damages caused by accidents of any kind (including material transfer and others);
   • operating failures resulting from applying incorrect voltage, improper usage, and unauthorized installations or repairs.
3. This warranty is invalid if:
   • the purchase invoice is modified by an unauthorized party;
   • the product is used for any commercial or industrial purposes;
   • the product is repaired or modified by unauthorized personnel, or unauthorized parts are installed;
   • the serial number is modified, damaged or removed from the product.
4. German Pool will, at its discretion, repair or replace any defective part.
5. This warranty will be void if there is any transfer of ownership from the original purchaser.

Customer Service & Repair Centre

Hong Kong, China

• 10/F, Kowloon Godown
• 1-3 Kai Hing Road, Kowloon Bay,
• Kowloon, Hong Kong
• Tel: +852 2333 6249
• Fax: +852 2356 9798
• Email: repairs@germanpool.com

Macau, China

• 3/F, Edificio Industrial Pou Fung,
• 145 Rua de Francisco Xavier Pereira, Macau
• Tel: +853 2875 2699
• Fax: +853 2875 2661
• www.germanpool.com.

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