GERMAN SGV-1518 Mini Multifunctional Steam Grill Oven User Manual

GERMAN SGV-1518 Mini Multifunctional Steam Grill Oven

Important Information

Please read these instructions and warranty information carefully before use and keep them handy for future reference.

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For Warranty Terms & Conditions, please refer to the last page of this user manual.

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Warnings & Safety Precautions

WARNING!

Read all instructions carefully before using this product.

• This product is for domestic indoor use only. If this product is used for any commercial, industrial, rental or other purposes, product warranty will be VOIDED.
• This product is not intended for use by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of this product by an adult responsible for their safety.
• Mind your children and DO NOT let children play with this product.
• Cleaning and user maintenance shall not be made by children without supervision.
• Check the voltage indicated on the rating label before using this product.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid hazards.
• Unplug this product from the power source before cleaning and maintenance.
• Contact German Pool authorized service technician for repair or maintenance of this product.

Important Safety Instructions

1. Read this manual carefully and keep for future reference.
2. Read this manual thoroughly before first use, even if you are familiar with this type of product. The safety precautions enclosed herein reduce the risk of fire, electric shock and injury when correctly adhered to. Keep the manual in a safe place for future reference, along with the completed warranty card, purchase receipt and carton. If applicable, pass these instructions on to the next owner of the appliance.
3. Always follow basic safety precautions and accident prevention measures when using an electrical appliance.

Electrical Safety and Cord Handling

1. Voltage: Make sure your outlet voltage and circuit frequency correspond to the voltage stated on the product rating label. If it does not match, contact German Pool Customer Service & Repair Centre and DO NOT use this product.

2. Electrical circuit: Operate the unit on a separate electrical circuit. If the circuit is overloaded with other appliances, this product may not work properly.

3. Connection: Insert the plug firmly into the mains wall socket. The socket must be properly earthed and within easy reach so the plug can easily be removed.

4. No timer: DO NOT use with a programmer, timer, wireless plug adapter or outlet that allows control remotely, or connect to a circuit that is regularly switched on and off by your energy provider.

5. WARNING! DO NOT immerse! To protect against electric shock, DO NOT immerse the cord, plug or the appliance itself in water or other liquid. If it falls into water, immediately unplug it from the electrical outlet. DO NOT touch it or reach into the water. Dry the product and have it checked by qualified service personnel.

6. Protect from moisture: DO NOT expose the electrical connections to water. DO NOT use the appliance, or touch the plug, with wet or damp hands, on a damp floor, or when the appliance itself is wet. DO NOT use it near an open window as rain may cause electric shock.

7. Short power cord: A short power supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord. If you must use an extension cord, exercise due care and ensure that its marked electrical rating is at least as great as that of the appliance.
   Arrange the longer cord so that it will not drape over the benchtop or tabletop, where it can be tripped over unintentionally or pulled on by children.

8. Protect the power cord: DO NOT kink, squash or strain the power cord and protect it from sharp edges and heat. DO NOT let the cord touch hot surfaces. DO NOT place anything on top of the cord. Never pull the cord to lift up, carry or unplug this product.

9. Damaged cord: Check the power cord regularly for visible damage. If it is damaged, DO NOT use this product. A damaged cord must be replaced by the German Pool Customer Service & Repair Centre in order to avoid any hazards.

10. WARNING! DO NOT use when damaged! DO NOT pick up or operate an appliance with a damaged cord or plug, or after it malfunctions or has been dropped or damaged in any manner. Contact German Pool Customer Service & Repair Centre for assistance.

11. Disconnect this product from the power supply when it is not in use, before cleaning and before putting on or taking off parts. Turn off all controls, then switch off the power at the outlet and remove the plug. Grip the plug when disconnecting, DO NOT pull the cord. Allow the appliance to cool before cleaning it or putting on/taking off parts.

12. After use: Unplug this product and wait until it has cooled completely before putting on or taking off parts, and before cleaning, maintenance or moving it.

13. RCD: Unless your home is already fitted with a residual current device (safety switch), we recommend installing an RCD with a rated residual operating current not exceeding 30 mA to provide additional safety protection when using electrical appliances. See your electrician for professional advice.

14. Winding the cord: If winding the power cord, avoid tight bends as this could damage the cord.

Usage Conditions and Restrictions

1. Domestic use only: This product is intended for private domestic use only. It is not suitable for commercial, industrial or trade use.
2. No outdoor use: DO NOT use this product outdoors or in areas of high humidity.
3. Intended use: DO NOT use this product for anything other than its intended use, and only use it as described in this manual.
4. Usage restrictions: This product is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of this product by a person responsible for their safety.
5. Children: Keep children away from this product when it is being used. Supervise children to ensure they DO NOT play with this product. Close supervision is necessary when any appliance is used by or near children.
6. Work environment: To ensure efficient operation and avoid overturning, always place this product on a level and stable, heat and flameproof work surface. DO NOT use it on an inclined plane or unstable surface. Ensure there is sufficient free space (approximately 15 cm) above and around all sides for air circulation.
7. Protect from heat: DO NOT place this product on or near a hot gas or electric stove/cook top, oven or heater.
8. Appliance garage: DO NOT operate this product in a pantry, appliance garage or under a wall cabinet or shelving. If storing it in an appliance garage, always unplug the unit from the electrical outlet. Not doing so could create a risk of fire, especially if this product touches the walls of the garage or the door touches this product as it closes.
9. Accessories: DO NOT use any accessories that are not supplied with this product. Doing so may expose you to danger and void your warranty.
10. Oven door and oven door glass: This product has a tempered, safety glass door. The glass is stronger than ordinary glass and more resistant to breakage. Tempered glass can break, but the pieces will not have sharp edges. Avoid scratching the door surface or nicking edges. If the door has a scratch or nick, please contact German Pool Customer Service & Repair Centre before using the oven. DO NOT use this product if the glass door is damaged as the glass may shatter during use. DO NOT rest cooking utensils or baking dishes on the glass door.
11. Containers: Exercise extreme caution when using containers constructed of materials other than metal or ovenproof glass in this product.
12. Cleaning: DO NOT place this product in water or other liquids. Clean the housing only with a sponge/cloth moistened in warm, soapy water. DO NOT use a steel wool pad as pieces may break off and touch electrical parts, causing an electric shock hazard. DO NOT use harsh, abrasive cleaners.
13. WARNING! Electric shock hazard! DO NOT attempt to dislodge food when this product is plugged into an electrical outlet.
14. Storage: DO NOT store any materials other than the supplied ovenproof accessories in this product. Never place paper, cardboard, plastic or similar products in this product.
15. Repair: This product has no user-serviceable parts contained inside. DO NOT attempt to repair, disassemble or modify it.
16. Misuse: Improper use or installation may cause injury and/or damage. German Pool accepts no responsibility for any eventual damage or injury caused by misuse of this product or noncompliance with the instructions.

WARNING! FIRE HAZARD!

1. DO NOT use near flammable materials such as curtains, drapes, paper, wall coverings, tea towels or clothing.
2. DO NOT cover this product, or store anything on top of it, to avoid overheating.
3. DO NOT leave this product unattended when plugged in. Always unplug this product after use and when you are leaving the room.
4. DO NOT place oversize foods, metal foil packages and utensils in this product as they may cause a risk of fire or electric shock.

WARNING! HOT SURFACES, RISK OF BURNS!

1. Take proper precautions to prevent the risk of burns, fires or other injury to persons or damage to property.
2. DO NOT touch hot surfaces! This product generates heat during use. The temperature of the oven door and other accessible surfaces may be very high when this product is operating, and parts of this product can retain heat for some time after turning off. Always use handles, knobs and oven mitts or pot holders when this product is operating. Allow metal parts to cool before cleaning.
3. DO NOT touch hot food! Always use tongs and oven mitts or pot holders when removing food.
4. DO NOT move this product during cooking! Exercise extreme caution when removing hot food, oil or other liquids from this product. Always protect your hands with non-slip oven mitts or similar.
5. Beware of hot steam! Hot steam is released during this product’s operation. Keep your hands and face at a safe distance from the vent. Hot steam may also escape when you open the door of this product. Take proper precautions to protect yourself from burns.
6. Prevent damage! Keep the power cord away from hot parts of this product.

NOTE:
Some benchtop and table surfaces are not designed to withstand the prolonged heat generated by certain appliances. DO NOT set the heated appliance on a finished wood table. We recommend placing a hot pad or trivet under your appliance to prevent possible damage to the surface.

Product Structure

Main Unit

Steam Vent

Accessories

• Steam Tray
  

• Grill Pan
  

• Grill Rack

• Oven Mitt

• Rotisserie Basket

• Rotisserie Fork
  

• Fetch Rack

Note:
All accessories are to be washed by hand. DO NOT place in dishwasher.

Operation Instructions

LED Display

Temperature Indicator| When selecting mode, this indicator displays the set cooking temperature; during cooking, this indicator displays the real-time temperature inside the oven cavity
---|---
Time Indicator| When selecting mode, this indicator displays the set cooking duration; during cooking, this indicator displays cooking time left; when on-timer is set, this display shows timer countdown to automatic turn on time
Water Tank Empty Indicator Light| When water tank is empty, this indicator light will blink. Please refill water tank promptly.
Child Lock Indicator Light| When Child Lock function is activated, this indicator light lights up constant, and all other keys are rendered inoperable
Timer Indicator Light| When setting the on-timer, the lower arrow lights up constant; when timer countdown starts, the upper arrow lights up constant

Control Panel

Mode Keys| Tap these keys to select different functions. For details, see P.13
---|---
Recipe Key| Tap this key to enter Preset Recipe function, then tap Increase Key or Decrease Key to select recipe. For details, see P.15
Temperature/ Time Key|

• After selecting function or during cooking, tap this key to rotate between “adjust temperature” and “adjust time”
• After selecting function, tap and hold this key for 2 seconds to set on-timer
• During cooking, tap and hold this key for 3 seconds to activate Child Lock; tap and hold this key for 3 seconds again to deactivate Child Lock

Increase/ Decrease Keys|

• When adjusting temperature, each tap increases or decreases 5°C
• When adjusting time, each tap increases or decreases 1 minute
• When selecting recipes, tap these keys to select recipe

On/Off Key|

• After selecting function, tap this key to start cooking
• During cooking, tap this key to pause or resume cooking; tap and hold this key for 3 seconds to cancel cooking. Product will enter sleep state
• In sleep state, tap and hold this key for 3 seconds to return to standby state

Lamp Key| Tap this key to turn oven lamp on or off

Before Use

Unpack The Product

1. This product has been packaged to protect it against transportation damage. Unpack this product and keep the original packaging carton in a safe place. It will help prevent any damage if the product needs to be transported in the future. You can also use the carton to store this product when it is not in use. In the event that the packaging materials are to be disposed of, please recycle them where possible.
2. Make sure to remove any stickers from the surface of the product and all documentation from inside the oven cavity.

Note:
Unpack and use this product with due care.

Dispose Packaging Safely

Plastic wrapping can be a suffocation hazard for babies and young children, so ensure all packaging materials are out of their reach and disposed of safely. Before you discard any packaging, user must make sure all the parts listed previously have been unpacked. Contact German Pool Customer Service & Repair Centre if anything is missing.

Check The Contents

1. Unwind the power cord to its full length and inspect all parts of the product for visual damage. DO NOT use it if anything appears to be damaged or not working properly. In case of damage, please contact German Pool Customer Service & Repair Centre.
2. Make sure you have read and understood all instructions and warnings in this manual. Refer to the Product Structure section to familiarize yourself with the product and identify all parts. Pay particular attention to the safety instructions.

Clean The Product

Make sure the power cord is unplugged. Before first use, clean all parts of the product that come into contact with food, and thoroughly dry off all parts before use.

Note:
DO NOT immerse this product in water or other liquids.

Set Up The Product

1. Place this product on a flat, level and dry counter. The surface must be heat-resistant and nonflammable.
2. Make sure the rear of this product is placed against a wall, and leave at least 15cm empty space in the rear and both sides of the product for adequate ventilation. If necessary, move this product away from the wall and away from other objects on the counter.
3. DO NOT place any objects on top of this product, because when this product is in use, its exterior walls may get very hot. Keep children away when this product is in use.

Fill Up The Water Tank

Open the oven door, pull out the water tank horizontally, open the rubber lid and fill to the “MAX” water line with distilled or purified water.

WARNING!
DO NOT fill to above the “MAX” water line.

Using For The First Time

Note:
Before connecting the product to the power source, make sure all accessories, tapes, labels and paperwork have been removed from the product.

Before cooking with this product, follow the steps below to dissipate any odor or excess lubricants inside the product. During the initial heating process, the product may give off a slight odor or smoke, this is due to the elements and components being new. This is a normal phenomenon. Please make sure the room is well-ventilated.

1. Connect product to the power source. Buzzer beeps once, and product enters standby state.
2. Tap Air Fry Key, then tap Increase Key to set temperature to 230°C.
3. Tap Temperature/Time Key to select “adjust temperature”, tap Decrease Key to set time to 15 minutes, then tap On/Off Key to start the product.
4. When heating is completed, buzzer beeps 5 times then product automatically returns to standby state. Unplug product from the power source and let it cool down to room temperature.

WARNING!
This product generates heat during use. DO NOT touch the hot surfaces.

Using The Accessories

The oven cavity has two support guides on each side for placing steam tray, grill pan and grill rack.

The best position for the accessory will depend on the size of the food, cooking mode and the desired browning level:

1. When using Air Fry, Bake or Steam mode, it is recommended to place the accessory on the lower support guide.
2. When using Grill mode, it is recommended to use the rotisserie fork or rotisserie basket.
3. DO NOT place food directly on the bottom of the oven cavity.
4. Allow the oven to cool down before retrieving the accessory. Grip the accessory and pull it out carefully to prevent food slipping down the accessory when you pull it out.

Standby State & Sleep State

1. After power is connected, buzzer beeps once and product enters standby state. All control keys light up.
2. In standby state, if product does not receive any commands in 60 seconds, or when you tap and hold On/Off Key for 3 seconds under any circumstance, the product returns to sleep state. On/Off Key will pulsate in breathing light form.
3. Tap and hold On/Off Key for 3 seconds to return to standby state.

Start Cooking

1. In standby state, tap the desired mode key to select corresponding mode. Selected mode key will blink, LED display lights up and Temperature display blinks.
   Key| Mode| Default Time| T Default temperature| Time Range| Temperature Range
   ---|---|---|---|---|---
   | Steam| 15 min| 100°C| 1 min-3 hrs| 40-115°C
   | Steam Grill| 30 min| 180°C| 1 min-3 hrs| 40-230°C
   | Grill| 30 min| 180°C| 1 min-3 hrs| 40-230°C
   | Rotisserie| Use with Air Fry, Roast Chicken, Grill Fish, Grill Meat or Keep Warm functions
   | Defrost| 45 min| 45°C| 1 min-19 hrs 59 min| 30-95°C
   | Yogurt| 8 hrs| 45°C| 1 min-19 hrs 59 min| 30-70°C
   | Descale| 40 min| 100°C| Not adjustable| Not adjustable
   | Roast Chicken| 45 min| 200°C| 1 min-1 hr| 160-230°C
   | French Fries| 25 min| 220°C| 15-35 min| 160-230°C
   | Pizza| 20 min| 180°C| 1-30 min| 170-190°C
   | Air Fry| 40 min| 190°C| 1-50 min| 160-230°C
   | Grill Meat| 15 min| 200°C| 15-35 min| 160-230°C
   | Dehydrate| 8 hrs| 70°C| 1 min-12 hrs| 30-95°C
   | Stew| 3.5 hs| 200°C| Not adjustable| Not adjustable
   | Keep Warm| 20 min| 65°C| 1 min-3 hrs| 50-80°C
2. If you do not need to adjust temperature and time, tap On/Off Key directly to start cooking.
3. If you wish to adjust temperature and time, tap Increase Key or Decrease Key to adjust temperature, then tap Temperature/Time Key to select “adjust time” and tap Increase Key or Decrease Key to adjust time.
4. After setting is completed, tap On/Off Key to start cooking.
5. If the mode you select supports Rotisserie function, Rotisserie Key will light up constant. Tap Rotisserie Key to activate or deactivate Rotisserie function.
6. After cooking is competed, LED display shows “End”, buzzer beeps 5 times then product automatically returns to standby state.

Note:

• During cooking, tap On/Off Key or open the oven door to pause cooking; tap On/Off Key again or close oven door to resume cooking.
• During cooking, tap Temperature/Time Key to adjust temperature or time. When adjustment is completed, tap On/Off Key to confirm adjustment and resume cooking.
• During cooking, tap Lighting Key to turn oven lighting on or off.
• To cancel cooking, tap and hold On/Off Key for 3 seconds, product will cancel cooking and return to sleep state.

WARNING!

• Before cooking, make sure the food is not touching the heating elements.
• HOT! Take utmost care when using the product on any setting. Accessible surfaces of the product can get very hot during use. DO NOT touch hot surfaces!
• Make sure to wear oven mitts and use fetch racks when retrieving food from the oven cavity.

Cooking With Timer

1. In standby state, tap the desired mode key to select corresponding mode. Selected mode key will blink, LED display lights up, temperature display blinks.
2. If you wish to adjust temperature and time, tap Increase Key or Decrease Key to adjust temperature, then tap Temperature/Time Key to select “adjust time” and tap Increase Key or Decrease Key to adjust time.
3. Tap and hold Temperature/Time Key for 3 seconds to enter Timer setting. Lower arrow under Timer Indicator Light will light up constant.
4. Tap Increase Key or Decrease Key to set the hour, and Tap On/Off Key to confirm, then tap Increase Key or Decrease Key to set the minute.
5. After setting is completed, tap On/Off Key and product will start to countdown. LED display shows remaining countdown time.
6. When countdown reaches zero, the product will automatically start to cook.

Cooking With Recipe Function

1. In standby state, tap Recipe Key to select Recipe function. Recipe Key blinks, and LED display shows “P1”.
2. Tap Increase Key or Decrease Key to select recipe.
3. If you do not need to adjust temperature and time, tap On/Off Key directly to start cooking.
4. If you wish to adjust temperature and time, tap Increase Key or Decrease Key to adjust temperature, then tap Temperature/Time Key to select “adjust time” and tap Increase Key or Decrease Key to adjust time.
5. After setting is completed, tap On/Off Key to start cooking.

Code| Recipe| Default Time| Default Temperature| Time Range| Temperature Range
---|---|---|---|---|---
P01| Sterilize| 30 min| 100°C| 1 min-3 hrs| /
P02| Auto Clean| 30 min| 100°C| 1 min-3 hrs| /
P03| Chicken Soup| 1.5 hrs| 110°C| 1 min-3 hrs| 90-110°C
P04| Caramel Pudding| 15 min| 100°C| 1-20 min| 90-110°C
P05| Steamed Fish| 15 min| 100°C| 1-50 min| 100-130°C
P06| Steamed Chicken| 35 min| 100°C| 1-50 min| 100-130°C
P07| Steamed Meat| 30 min| 110°C| 1-50 min| 100-130°C
P08| Steamed Seafood| 15 min| 100°C| 1-50 min| 100-130°C
P09| Scallop Salad| 15 min| 100°C| 1-20 min| 90-110°C
P10| Steamed Frozen Buns| 10 min| 100°C| 1-20 min| 100-120°C
P11| Steamed Fresh Buns| 18 min| 110°C| 1-30 min| 110-130°C
P12| Ribs| 25 min| 115°C| 1-35 min| 110-130°C
P13| Steamed Vegeta- bles| 15 min| 100°C| 1-20 min| 90-120°C
P14| Steamed Sweet Potato| 40 min| 115°C| 1-50 min| 90-120°C
P15| Cinnamon Oatmeal| 23 min| 95°C| 1-35 min| 90-110°C
P16| Warm Milk (baby bottle)| 13 min| 90°C| 1-35 min| 90-110°C
P17| Hot Drink| 8 min| 90°C| 1-35 min| 90-110°C
P18| Honey Soy Chicken| 25 min| 180°C| 1-35 min| 160-230°C
P19| Grilled Seafood Platter| 20 min| 190°C| 1-50 min| 160-230°C
P20| Yogurt| 8 hrs| 45°C| 1 min-19 hrs 59 min| 30-70°C
P21| Tender Roast Beef| 20 min| 190°C| 1-35 min| 180-220°C
P22| Baked Jacket Potato| 40 min| 210°C| 1-50 min| 160-230°C
P23| Grilled Corn| 25 min| 180°C| 1-60 min| 160-230°C
P24| Sugar Cookie| 20 min| 155°C| 1-50 min| 140-190°C
P25| Egg Tart| 18 min| 170°C| 1-35 min| 170-220°C
P26| Roasted Nuts| 20 min| 180°C| 1-50 min| 180-220°C
P27| Pineapple Bun| 15 min| 150°C| 1-35 min| 150-220°C
P28| Chiffon Cake| 40 min| 125°C| 1 min-3 hrs| 120-160°C
P29| Profiterole| 25 min| 170°C| 1-30 min| 170-200°C
P30| Bagel| 20 min| 160°C| 1-30 min| 160-220°C
P31| Macaron| 5 min+12 min| 140°C+120°C| /| /
P32| Greek Potato Wedges| 18 min| 200°C| 1-30 min| 180-220°C
P33| Grilled Salmon| 20 min| 180°C| 1 min-3 hrs| 90-180°C
P34| Toast| 2 min+2 min| 200°C| /| /
P35| Beignet| 8 min+4 min| 180°C| /| /
P36| Grilled Steak| 15 min| 190°C| 1-20 min| 180-220°C
P37| Grilled Fish| 2×10 min| 190°C| /| /
P38| Roast Chicken| 2×30 min| 130°C+60°C| /| /
---|---|---|---|---|---
P39| Grilled Chicken Leg| 20 min| 180°C| 1-30 min| 180°C+220°C
P40| Meat Belly| 20 min (Steam)/15 min (Grill)| 110°C+200°C| /| /
P41| Warm Bread (from refrigerator)| 4 min| 180°C| 1-30 min| 180°C+220°C
P42| Warm Bread (from room temperature)| 3 min| 180°C| 1-30 min| 180°C+220°C
P43| Steamed Glutinous Rice| 40 min| 100°C| 40-60 min| /

Descale Mode

Regular descaling helps to maintain this product’s performance, prolong its lifespan, and ensure that it operates safely and efficiently. It is recommended to run Descale Mode every 2-4 weeks depending on frequency of use.

1. Fill the water tank with water and descaling agent. You can purchase a descaling agent or use a natural substance like citric acid (ratio of20g to 1l water).
2. Insert the water tank, tap Descale Key, LED display shows “C01”. Tap On/Off Key to start descaling.
3. Product will pump the descaling solution into the steam generator and will let that stand for approximately 10 minutes to melt scale. After this time, a beep will sound and the product will activate Steam Mode at 100°C for 15 minutes.
4. When Steam Mode is completed, buzzer will beep. Open the oven door and take out the water tank, clean it and refill with fresh clean water, then reinstall the water tank and close the oven door.
5. LED display will show “C02”, and product will activate Steam Mode at 100°C for 15 minutes to clean out the descaling agent.
6. When Steam Mode is completed, LED display will show “End”, buzzer will beep 5 times and product will automatically return to standby state.
7. Open the oven door, take out the water tank, pour off any residual water and wipe dry residual water in the oven cavity.

Cleaning & Maintenance

WARNING!

Before cleaning and maintenance, turn off the product, disconnect from the power source, and wait for the product to completely cool down first.

• DO NOT use steel scourer pad or other hard object to scrub this product, and DO NOT clean the oven door safety lock system.
• DO NOT use harsh cleanser or metal blade to clean the oven door glass. Scratching the door glass may cause the glass to shatter.

Cleaning The Exterior Surfaces

• Wipe the product housing clean with a damp cloth and mild detergent. Apply the detergent to the cloth, DO NOT apply directly onto the oven.
• After cleaning, wipe dry thoroughly with a dry cloth.

Cleaning The Oven Door & Oven Cavity

• Before cleaning, unplug the product from the power source, wait till the product has cooled down completely, and remove all accessories from the oven cavity.

• To keep the product in good working order, make sure to remove all food residues and grease splatters from interior surfaces on a regular basis. Regular cleaning will also reduce the risk of fire hazards.

• Use a damp cloth or sponge moistened with mild detergent solution to clean the cavity walls and door of the product, then wipe dry thoroughly with a dry cloth.

• DO NOT use harsh abrasives or corrosive products as these could damage the product surface.
  DO NOT use steel wool pads or other abrasive cleaning products, as abrasive cleaners, scrubbing brushes and chemical cleaners will damage the coating on this product. Pieces can break off and touch electrical parts involving a risk of electric shock.

• If scrubbing is necessary, use a non abrasive nylon or polyester mesh pad.

Cleaning The Accessories

• All accessories should be hand washed in hot, sudsy water.
• If scrubbing is necessary, use a nylon scouring pad or nylon brush. Rinse and dry the accessories thoroughly after washing.

Storing This Product

• When this product is not in use, disconnect it from the power supply.
• Store this product and accessories safely in its original packing will protect it from dust.
• Store this product in a dry location out of reach of children.
• DO NOT store any material other than the supplied complimentary ovenproof accessories inside this product. DO NOT store paper, cardboard, plastic or similar products inside this product.
• DO NOT place any heavy items on top of this product during storage as this may result in damage of this product.

Troubleshooting

WARNING!

• Before maintenance work, turn off the product and disconnect from power source.
• This product must only be repaired by a professional technician authorized by the manufacturer; if consumer entrusts personnel not designated by the manufacturer, or if consumer repairs this product by themself, there may be a risk of personal injury or property loss.

set a time and temperature
Check and ensure that the power cord is plugged in, the power is turned on and that the outlet is working (check the product at a different outlet)
Smoke is coming from the product when I switch it on| If using the product for the first time, this is a normal phenomenon and no cause for concern, it should subside soon. Ensure good ventilation
If the product has been used before, unplug it from the power source and let it cool. Check and ensure that the interior surfaces and all accessories inside the oven are clean and free of food residues
If the product has been cleaned properly and it continues to emit smoke, stop using it immediately and contact German Pool Customer Service & Repair Centre
If you are air-frying greasy food, oil will drip into the tray where it may produce white smoke. This will not affect the product or the end result
Heating element doesn’t work| The heating elements cycle on and off to maintain the set (predeter- mined) cooking temperature
Steam venting out from the air outlet| Excess steam will be cooled and discharged from the air vent. This is a normal phenomenon
There are noises during operation| Check and ensure that the accessories are securely inserted in the sup- port guides at the sides of the oven
Check and ensure that nothing is placed on top of the product
he unit has not yet passed its break-in period (of approximately three cooking cycles). Noises during this time is a normal phenomenon. They do not impact cooking performance and should stop after approximately three cooking cycles. If the noises persist, please contact German Pool Customer Service & Repair Centre. But please note that the product will always produce noise when in operation, especially in Air Fry mode
Food is undercooked| Trays may be overfilled. Put smaller batches of food in the tray, which will cook more evenly
Check and ensure that the temperature is set correctly
Food is overcooked| Lower the set cooking time and/or temperature. As this product is smaller than standard ovens, it generally heats up faster than a traditional oven and cooks in shorter periods of time
Food is fried unevenly| Try tossing the food halfway through the cooking time, but be careful not to burn yourself. The metal parts are very hot during use
French fries are fried unevenly| You may not have used the right potato type. Use fresh potatoes that will remain firm during frying. Also ensure to rinse and dry the cut potato sticks properly before cooking
Batter comes off during air-frying| Make sure the batter is not too wet. Pat dry flour onto the (battered) food pieces to ensure it will remain on the food during air-frying

Technical Specification

• Specification is subject to change without prior notice.
• If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail.
• Refer to www.germanpool.com for the most update version of the user manual.

Warranty Terms & Conditions

Under normal operations, the product will guarantee a 1-year full warranty provided by German Pool (effective from the date of purchase).

• This warranty is not valid until customer registration information is received by our Service Centre within 10 days of purchase via one of the following means:

  1. Visit our VIP App and register online: (Scan the QR Code on the right)
     

  2. Visit our website and register online: www.germanpool.com/warranty

  3. Complete the attached Warranty Card and mail it back to our Customer Service Centre

Please fill out the form below. This information and the original purchase invoice will be required for any repairs. Warranty will be invalidated if information provided is found to be inaccurate.

1. Customer who fails to present original purchase invoice will not be eligible for free warranty service.
2. Customer should always follow the operating instructions. This warranty does not apply to:
   • labour costs for on-site installation, check-up, repair, replacement of parts and other transportation costs;
   • damages caused by accidents of any kind (including material transfer and others);
   • operating failures resulting from applying incorrect voltage, improper usage, and unauthorized installations or repairs.
3. This warranty is invalid if:
   • the purchase invoice is modified by an unauthorized party;
   • the product is used for any commercial or industrial purposes;
   • the product is repaired or modified by unauthorized personnel, or unauthorized parts are installed;
   • the serial number is modified, damaged or removed from the product.
4. German Pool will, at its discretion, repair or replace any defective part.
5. This warranty will be void if there is any transfer of ownership from the original purchaser.

Customer Service

German Pool (Hong Kong) Limited

China

8th, Xinxiang Road, Wusha Industrial Park,
Daliang, Shunde, Foshan, Guangdong
Tel:+86 757 2219 6888
Fax:+86 757 2219 6809

©All rights reserved. Copying, reproducing or using the contents of this manual is not allowed without prior authorization from German Pool, violators will be prosecuted.

Unit B, G/F, Sunshine Kowloon Bay
Cargo Centre, 59 Tai Yip Street,
Kowloon, Hong Kong
Tel : +852 2773 2888
Fax : +852 2356 9798
Email : repairs@germanpool.com

A, 1 Andar, Mei Kui Kuong Cheong Fase 2,
No.515 Avenida Do Conselheiro Borja
Macau
Tel : +853 2875 2699
Fax : +853 2875 2661

www.germanpool.com

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