AUKEY True Wireless Earbuds User Manual

June 7, 2024
Aukey

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AUKEY True Wireless Earbuds

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Thank you for purchasing the AUKEY EP-T10 True Wireless Earbuds. Please read this user manual carefully and keep it for future reference. If you need any assistance, please contact our support team with your product model number and Amazon order number.

Package Contents

  • True Wireless Earbuds
  • Charging Case
  • Three Pairs of Ear-Tips (S/M/L)
  • Three Pairs of Ear-Wings (S/M/L)
  • USB-A to C Cable
  • User Manual
  • Warranty Card

Product Diagram

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Specifications

Earbuds

Model EP-T10
Technology Bluetooth 5, A2DP, AVRCP, HFP, HSP, SBC, AAC
Driver (each channel) 1 x 6mm / 0.24” speaker driver
Sensitivity 88dB ±3dB SPL (at 1kHz/1mW)
Frequency Range 20Hz – 20kHz
Impedance 16 ohm ±10%
Microphone Type MEMS (microphone chip)
Microphone Sensitivity -42dB ±3dB
Charging Time 1.5 hours
Battery Life Up to 7 hours
Battery Type Li-Polymer (2 x 55mAh)
Operating Range Up to 10m / 33’
Weight 9g / 0.32oz (pair)
IP Rating (earbuds) IPX5

Charging Case

Charging Input DC 5V
Charging Time 1.5 hours
Battery Type Li-Polymer (400mAh)
Number of Earbuds Recharges 3 times (pair)
Weight 61g / 2.15oz

Getting Started

Fully charge the charging case before first use. Connect the charging case to a USB charger or charging port with the included USB-A to C cable. Or use a wireless charger (5W) to charge the charging case. When the LED charging indicator turns solid white, the charging case is fully charged. Charging takes around 1.5 hours. Charge and store the earbuds in the charging case. After being fully charged, the case can fully charge the earbuds 3 times. When charging the earbuds (with power disconnected), the charging indicator will turn white for 30 seconds and then turn off; the LED status indicators on the earbuds will light up white with a continuous breathing effect. When the status indicators turn off, the earbuds are fully charged. The charging indicator will flash white when the charging case has low power.

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Turning On / Off

Turn On| Take out the left and right earbuds simultaneously from the charging case
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Turn Off| Put the left and right earbuds back into the charging case

Pairing
Starting with the earbuds in the case:

  1. Take out the left and right earbuds simultaneously. They will turn on automatically and connect with each other within 10 seconds.
  2. After the left and right earbuds are connected successfully, you will hear a “pairing” voice notification from the right earbud, and the LED status indicator on the right earbud will flash white rapidly. This indicates the earbuds are ready to pair.
  3. Turn on the pairing function on the device you want to pair with the earbuds.
  4. In the list of available devices, find and select “AUKEY EP-T10”.
  5. If a code or PIN is required for pairing, enter “0000”.

Regular Use After Pairing

Once the earbuds are successfully paired with your device, each time you want to use them simply switch on (with automatic connection) and switch off as follows.

  • To power on, simultaneously take the earbuds out from the charging case and they will turn on automatically.
  • To power off, put the earbuds back into the charging case and it will start charging the earbuds.

Using the Right Earbud Only
Starting with the earbuds in the case:

  1. Take the right earbud out.
  2. You will hear a “pairing” voice notification, and the LED status indicator on the earbud will flash white.
  3. Turn on the pairing function on the device you want to pair with the earbud.
  4. In the list of available devices, find and select “AUKEY EP-T10”.

Notes:

  • The right earbud is the host earbud. The left earbud can’t be used independently.
  • When you turn on the earbuds, they will automatically reconnect to the last-paired device or enter pairing mode if no paired device is found.
  • To clear the pairing list, touch and hold the multi-function button on the right earbud for 5 seconds when the earbuds are in the charging case. The LED status indicator will flash 3 times.
  • If the left and right earbuds don’t connect with each other, touch and hold the multi-function buttons on both earbuds for 5 seconds. You will hear a tone when the left and right earbuds are connected successfully.
  • The earbuds will automatically shut down after 5 minutes in pairing mode if no devices are paired.
  • If the earbuds don’t enter pairing mode, double-tap the multi-function button on the right earbud.
  • If one of the earbuds has no sound output, put both earbuds back into the charging case and take them out again.
  • The maximum wireless operating range is 10m (33ft). If you exceed this range, the earbuds will disconnect from your paired device and you’ll hear a voice notification. The connection will be re-established once you re-enter the wireless range within 5 minutes. The earbuds will automatically reconnect to the last-paired device. To connect with other devices, repeat the previous “Pairing” steps.

Controls & LED Indicators

Streaming Audio
Once paired, you can wirelessly stream audio from your device to the earbuds. Music will automatically pause when you receive an incoming phone call and resume once the call is ended.

Play or pause Tap the multi-function button on either earbud
Increase volume Long-touch the multi-function button on the right earbud
Decrease volume Long-touch the multi-function button on the left earbud
Skip to next track Double-tap the multi-function button on the right earbud
Skip to previous track Double-tap the multi-function button on the left

earbud

Taking Calls

Answer or end a call| Tap either earbud multi-function button once. If there’s a second incoming call, tap the multi-function button once to answer the second call and end the first call. Alternatively, touch and hold the multi- function button for 2 seconds to answer the second call and put the first call on hold. Then touch and hold the multi-function button for 2 seconds to switch between these two calls
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Reject an incoming call| Touch and hold either earbud multi-function button for 2 seconds
Use Siri or other voice assistants| Triple-tap either earbud multi-function button
LED Status Indicator (Earbuds)| Status
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White flashing rapidly on the right earbud| Pairing mode / Incoming call
White off| Connected / Playing music
White flashing twice every 5 seconds| Low battery
White breathing light| Charging
White off (after charging)| Fully charged
LED Charging Indicator (Charging case)| Status
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White on for 30 seconds| Charging earbuds
White flashing four times every second| Low battery
White flashing twice every second| Charging
White on (after charging)| Fully charged

FAQ

The earbuds are on but not connecting to my device
For the earbuds and your device to establish a connection, you need to put them both in pairing mode. Please follow the instructions in the “Pairing” section of this manual.

My device can’t find “AUKEY EP-T10” on the pairing list when trying to pair
Make sure the earbuds are on and in pairing mode (right earbud flashes white rapidly; see the “Pairing” section of this manual). Otherwise, restart your device and the earbuds; then try pairing again.

I’ve established a connection with my smartphone but can’t hear any sound
Double-check the volume level on your smartphone and the earbuds. Some smartphones require you to set up the earbuds as an audio output device before audio can be transmitted. If you’re using a music player or other device, please make sure it supports the A2DP profile.

The sound isn’t very clear or the caller can’t hear my voice clearly
Adjust the volume on your smartphone. Try getting closer to your smartphone to rule out the possibility of interference or wireless range-related issues.

Product Care & Use

  • Keep away from extreme heat and strong magnetic fields
  • Don’t use earbuds at high volume for extended periods, as this may cause permanent hearing damage or loss

Warranty & Customer Support

For questions, support, or warranty claims, contact us at the address below that corresponds with your region. Please include your Amazon order number and product model number.

Amazon US orders: support.us@aukey.com
Amazon EU orders: support.eu@aukey.com
Amazon CA orders: support.ca@aukey.com
Amazon JP orders: support.jp@aukey.com
Amazon AU orders: support.au@aukey.com

Please note AUKEY can only provide after sales service for products purchased directly from AUKEY. If you have purchased from a different seller, please contact them directly for service or warranty issues.

Notice for the US
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
    Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.

IC Statement

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

CE Statement

Max RF power level:
BT classic (2402–2480MHz): 2.1dBm
RF exposure assessment has been performed to prove that this unit will not generate the harmful EM emission above the reference level as specified in EC Council Recommendation (1999/519/EC).

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Excessive sound pressure from earphones and headphones can cause hearing loss.

Shenzhen AUKEY E Business Co., Ltd. declares that the radio equipment type (True Wireless Headphones, EP-T10) is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.aukey.com.
Notice: This device may be used in each member state of the EU.

Trademark
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Shenzhen AUKEY E Business Co., Ltd. is under license. Other trademarks and trade names are those of their respective owners.

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References

Read User Manual Online (PDF format)

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