My Powergroom®/PowerSwift™ Pet Compact Upright Vacuum brush is not turning | Support

June 7, 2024
Bissell

  • Unplug machine

    • Recline handle and turn machine over so bottom is facing up

    • Remove the five screws on the brush cover and lift off

      • 2 screws in front of and behind brush, 1 near back left wheel
    • Grasp brush at both ends and lift out

    • Inspect brush and belt for damage

      • Brush should spin easily by hand
      • Belt should be intact
      • If parts are damaged, replacements will need to be ordered
    • Clean debris from brush, brush ends, and belt areas

    • Check air passageway for obstructions

      • Remove debris from this area
    • When finished cleaning, reposition brush and belt in machine

      • Rotate the belt by hand several times to center belt
      • Reinstall brush cover and all five screws
    • If brush still does not turn, visit a BISSELL Authorized Service Center or Contact Us

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