Riello iDialog IDG 1600 Uninterruptible Power Supply (UPS) User Manual

June 13, 2024
Riello iDialog

Riello iDialog IDG 1600 Uninterruptible Power Supply (UPS)

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IMPORTANT SAFETY NOTES

This device can be installed by anyone, provided that they READ THIS MANUAL CAREFULLY AND FOLLOW THE INSTRUCTIONS WITHIN IT. This manual contains detailed instructions for the use and installation of the UPS.
This manual should be kept close to the UPS and READ BEFORE THE UPS IS INSTALLED AND USED © No part of this manual may be reproduced, even partially, without the manufacturer’s authorisation. For purposes of improvements the manufacturer reserves the right to change specifications at any time and without notice.

Warning: Read the following instructions carefully and keep this manual handy for easy referral. The mains power supply socket used to power the UPS must have an earth connection. Potentially dangerous electrical voltages are generated inside this device, even when the UPS is switched off. All repairs must be carried out by authorised personnel only. Voltage may be present on the UPS output sockets even when the UPS is not connected to a mains power supply.
In the event of a mains power supply failure (emergency UPS operation), do not unplug the power supply cable to the UPS, to ensure earth continuity to the connected loads.

Do not allow liquids and/or other foreign bodies to enter the UPS. Since the mains power supply cable acts as a separation device, the mains power supply socket used that connects to the rear of the UPS must be accessible and easy to disconnect. In dangerous conditions and/or to disconnect the UPS from sources of energy, (whether mains or batteries), disconnect the power supply cable from the mains socket or from the back of the UPS and shut down the UPS using the STAND-BY/ON switch (1).

Risk of electric shock. Since internal components are connected to the batteries, they will remain powered, and therefore dangerous, even after the device has been disconnected from a mains power supply. Disconnect the batteries and ensure no voltage is present before carrying out any repair or maintenance operations. The UPS generates an earth leakage current. Ensure that the sum of the UPS and load earth leakage current is less than 3.5mA.
Replaced batteries should be considered as TOXIC WASTE and treated as such.

Do not throw the batteries into a fire. Do not try to open the batteries: they do not require any maintenance. Furthermore the electrolyte is dangerous if it comes into contact with skin or eyes and may be toxic. The batteries can cause electric shock and have a high short circuit current. Take the necessary safety measures and precautions when handling them:

  • do not wear watches, rings, necklaces or any other metallic material
  • only use tools with insulated handles

Only use the UPS following the specific instructions in this user manual.

ENVIRONMENTAL PROTECTION

In developing its products, the company devotes substantial resources in the analysis of environmental aspects. All of our products pursue the objectives defined in the environmental management system policy developed by the company and in accordance with current legislation. No hazardous materials such as CFC’s, HCFC’s or asbestos are used in this product. In the evaluation of the choice of packaging material, preference was made for recyclable materials. For proper disposal, please separate and identify the type of material making up the package as per the following table. Dispose of all materials according to the regulations prevailing in the country of use of the product.

DESCRIPTION MATERIALS
Box Cardboard
Angular packaging Expanded polystyrene
Protective bag and accessories bag Polyethylene

Product’s disposal

The UPS contains circuit boards and batteries in its interior that are considered TOXIC WASTE and DANGEROUS. At the end of the product’s life, deal with it in accordance with local existing laws. Proper disposal helps respect for the environment and human health.

DESCRIPTION OF THE UPS

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Front and rear views:

  1. Main STAND-BY/ON switch
  2. / GREEN LED: the UPS operates from the mains power supply
  3. / YELLOW LED: the UPS operates on battery
  4. / RED LED: various messages (see the “Alarms and Report Signals table”)
  5. IEC mains input plug
  6. Input protection device
  7. Back-up sockets (IEC type)
  8. Surge sockets (only for sizes 1200 VA and 1600 VA)
  9. USB port
  10. RS232 Serial port (only for sizes 1200 VA and 1600 VA)

INSTALLATION

Opening of packing and verification of its contents
Remove the UPS from its packaging and check that there is no visible damage caused during shipping. If there is any noticeable damage to the UPS, pack the product up and return to where it was purchased.

Packing Contents

  • UPS
  • 2 IEC 10 A cables
  • User manual
  • Warranty card

Positioning

Follow the instructions below to correctly install and position the UPS:

  • The UPS must be placed on a horizontal surface.
  • The UPS must not be exposed to direct sunlight.
  • Ensure that the ambient temperature is between 0°C and 40°C, for optimal performance use at a maximum temperature of 25°C.
  • The ambient humidity is less than 90%.
  • Avoid dusty environments.
  • Place the UPS at least 5cm from a wall to ensure adequate ventilation.
  • Ensure that the UPS or any other heavy object is clear of the power supply cable.
  • Ensure that the cables connecting loads to the UPS are not longer than 10metres.

Storage

The UPS must be fully recharged if it is to be stored for a long time. A full discharge and charge cycle should be carried out every 6 months to keep the battery in good condition.

OPERATION

Connection to mains and battery charging
Please ensure that the mains power supply to be used with this UPS has upstream protection rated at either 10A.

  • Connect the UPS to the electrical mains through the power cable of your computer, inserting the cable into the input plug IEC (5).
  • The UPS will recharge its battery each time it is connected to a mains power supply (even if it is powered down). We recommend that the UPS is charged for 6-8 hours before connecting the loads.

Connecting the loads
After having loaded the UPS, loads can be connected (e.g.: computer, monitor, etc.) to the output sockets, according to the following indications (using the cables included in the pack):

  • Back-up sockets (7): these sockets are only powered when the UPS is on. Should mains power fail, the back-up sockets are battery-powered.
    N.B.: we recommend not running laser printers or laser print devices from back-up sockets (7) together with other computer peripheral equipment. On odd occasions, this equipment uses a greater quantity of energy than when at rest. This set-up may lead to UPS overload and cause all equipment connected to be switched off.

  • Surge sockets (8): additional filtered sockets limiting line surge and mains disturbances. They do not protect the load from power failures or short blackouts. They can be used to power non-essential devices such as, for example, printers, scanners and suchlike. Small laser printer devices can be installed on these sockets.
    N.B.: the sockets are also powered when the UPS is in stand-by.

Starting up/Shutting down
Press the main STAND-BY/ON switch to start-up the UPS and power the loads. Press the switch again to shut down the UPS and power down from the loads.

Starting up on battery (Cold start)
If there is no mains power supply present, pressing the main power switch will cause the UPS to start up using its battery as a source of power.
Warning: when starting up on battery, the output frequency is set to 50Hz.

USB port
The UPS can be connected to a computer for remote monitoring and shutdown operations using a USB cable. The UPS management software and related manual can be downloaded from www.rielloups. com.

RS232 serial port (only for the 1200-1600VA versions)
The RS232 serial interface allows connection of the UPS to a PC (COM interface) by means of a pinto- pin serial cable with a maximum length of 3 meters, for the same functions of monitoring and shutdown, to the USB port.

ALARMS AND REPORT SIGNALS



Description

| ****

Switch position (1)

| Led functioning| ****


Other report signals

---|---|---|---
Green led**| Yellow led**

| Red led

Stand-by| STAND-BY| | | Blinking|
Operation on mains power| ON| Steady| | |
Operation on battery| ON| | Blinking| | Slow blinking acoustic

signal

End of discharge

warning

| ON| | Blinking| | Blinking acoustic signal
Overload| ON| | | Blinking| Blinking acoustic signal
Battery fault| ON| Steady| | Steady| Blinking acoustic signal

(10 seconds)

Alarm or fault (other

than overload)

| ON| | | Steady| Continuous acoustic

signal

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE PROCEDURE



The UPS does not switch on

| The UPS is switched off| Check that the STAND-BY/ON switch is in the ON position


The UPS input thermal protection device has been triggered

| Disconnect non-essential equipment from the UPS. Reset the protection (6) by depressing the button. If the switch resets, start up the UPS and reconnect the equipment one device at a time. If the protection activates again, one of the connected

devices is causing an overload condition.




The UPS is working on battery even though mains power is available

| The UPS input thermal protection device has been triggered| Disconnect non essential equipment from the UPS. Reset the protection (6) by depressing the button.
The mains power supply socket the UPS is connected to is not supplying power to the device| ****

Connect the UPS to another mains power supply socket or have the mains supply checked by a qualified electrician.



When there is a mains power supply failure, the UPS does not work for the expected runtime

| The UPS battery is not sufficiently charged as there was not enough time for it to recharge after a recent power failure| ****

Wait for the battery to recharge. It recharges each time the UPS is connected to a mains socket. It usually takes 8 hours for the battery to recharge fully. UPS operation time is a function of how charged the battery is.

The battery needs to be replaced.| ****

Battery needs replacement. Contact the Service.


The red LED (4) flashes.

| The UPS is overloaded.| Disconnect the backup outlet (7), the

nonessential equipment, such as the printer, and connect to a separate power outlet.


The red LED (4) remains fixed and the acoustic signal is active

| ****


The UPS has a fault.

| Remove the external devices from the UPS. Turn off the UPS and disconnect it from the mains. Connect the UPS to the mains and turn on again. If the UPS message the anomaly again, contact your

authorized service centre.

Battery fault message.| Battery fault.| Replace the battery.



The UPS is not communicating with a PC.

| The software sends a message that communication has been lost.| Check that the USB cable or the serial cable (for the models provided with serial ports) is connected to both the UPS and the PC and that the communication configuration of the software

selected the correct communicarion port.

The software is not installed| Install the specific software for your computer’s operating system.

TECHNICAL DATA

MODEL 400VA 600VA 800VA 1200VA 1600VA
INPUT Voltage 230Vac
Frequency 50 or 60Hz +/-5% (with auto-sensing)



OUTPUT

| Voltage (from battery)| 230Vac +/-10% (Pseudo-sinusoidal wave)
Frequency (from

battery)

| 50 or 60Hz +/-1Hz (with auto-sensing)
Trigger time| 2-6 ms typical
Rated power VA| 400| 600| 800| 1200| 1600
Rated power W| 240| 360| 480| 720| 960
SURGE SOCKETS| Max. current| –| –| –| 10A| 10A



PROTECTION DEVICES AND FILTERS

| ****


Overload and shortcircuit protection

| From mains: overload input protection.

From mains: automatic shutdown after 5 minutes with load

110% and immediate shutdown with load >120% or for shortcircuit.

From battery: automatic shutdown after 5 seconds with load

110% and immediate shutdown with load >120% or for shortcircuit.



BATTERY

| Type| Sealed lead batteries, maintenance-free
Typical recharge time| 6-8 hours
Protection| Protection against total discharge, battery replacement indicator
AMBIENT CONDITIONS| Operating conditions| Max altitude 1000m, 0-90% non condensing humidity, 0- 40°C


VARIOUS

| Noise| <40dB (at 1m from source)
Earth leakage current| <1mA

FAQs

What is the Riello iDialog IDG 1600 UPS?

The Riello iDialog IDG 1600 is an uninterruptible power supply (UPS) designed to provide backup power and protection for connected devices during power outages or disruptions.

What is the capacity of the Riello iDialog IDG 1600 UPS?

The Riello iDialog IDG 1600 has a capacity of 1600VA, making it suitable for safeguarding workstations, small servers, and other critical equipment.

Can I use this UPS for home or office applications?

Yes, the Riello iDialog IDG 1600 UPS is suitable for both home and office use, providing reliable power protection for a range of devices and applications.

What technology does this UPS utilize?

This UPS features line-interactive technology, which helps stabilize and condition incoming power to deliver clean and consistent output power to connected devices.

What types of devices can be connected to the Riello iDialog IDG 1600?

You can connect various devices to this UPS, including computers, monitors, networking equipment, modems, routers, and small servers.

Does the UPS offer surge protection?

Yes, the Riello iDialog IDG 1600 UPS provides surge protection to shield connected devices from power surges and spikes that can occur during electrical disturbances.

What is the expected runtime of the UPS?

The runtime of the Riello iDialog IDG 1600 UPS depends on the load connected to it. Refer to the manufacturer's specifications for runtime details based on specific load levels.

Is it easy to install and set up?

Yes, this UPS is designed for easy installation and setup, typically featuring user-friendly characteristics to get it operational quickly.

What types of alerts and notifications are provided by the UPS?

The UPS often includes audible alarms and LED indicators to alert users to power conditions and battery status, keeping users informed about its operation.

Does the Riello iDialog IDG 1600 UPS come with remote monitoring and management software?

Yes, many UPS models are bundled with software for remote monitoring and management, enabling you to monitor the UPS status and configure settings from a computer or mobile device.

Is the Riello iDialog IDG 1600 UPS designed for energy efficiency?

Yes, this UPS is often designed with energy efficiency in mind to reduce power consumption and operating costs while delivering reliable protection.

What is the warranty coverage for the Riello iDialog IDG 1600 UPS?

The Riello iDialog IDG 1600 UPS typically comes with a warranty of 2 years from the date of purchase.

References:Riello iDialog IDG 1600 Uninterruptible Power Supply (UPS) – Device.report

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