SureCall Fusion2Go Max Vehicle Cell Phone Signal Booster User Guide

June 6, 2024
SureCall

SureCall logo Quick Setup Guide
SureCall Fusion2Go™ Max

OVERVIEW

SureCall Fusion2Go Max Vehicle Cell Phone Signal
Booster

STEP 1. PLACE OUTSIDE ANTENNA ON THE VEHICLE’S ROOF
Place the magnetic mount antenna on the top of your vehicle, preferably toward the back, Ensure that the antenna has at least a 12-inch radius clear of obstructions and other radiating elements, such as a radio antenna.
*** For non-magnetic vehicle body, use the adhesive option included in the package.
Run the cable from the outside antenna across the car’s roof and into the car. To hide and protect the antenna cable, carefully pull down the door seal, run the cable underneath it, and push the seal back into place.
Note:** The outside antenna must not be collocated or operating with any other antenna or booster.

SureCall Fusion2Go Max Vehicle Cell Phone Signal Booster -
ANTENNA

STEP 2. INSTALL INSIDE ANTENNA
Identify a location for the inside antenna on or near your front dashboard that is: (1) Within 2-3 feet of typical cell phone location, (2) At least 8 inches (20cm) from cellular devices, and (3) At least 4 inches (10cm) from metal.
Peel Velcro backing and apply to a clean dry surface in your chosen location.

SureCall Fusion2Go Max Vehicle Cell Phone Signal Booster -
INSTALL

STEP 3. PLACE BOOSTER AND CONNECT CABLES
Select a well-ventilated location for the booster that is away from excessive heat, direct sunlight, and moisture. We often suggest installing beneath a seat or within the front console.
Connect the cable from the outside antenna to the connection marked OUTSIDE and connect the cable from the inside patch antenna to the connection marked INSIDE. Hand tighten the connections and secure any loose cable.

SureCall Fusion2Go Max Vehicle Cell Phone Signal Booster -
CONNECT

STEP 4. CONNECT TO POWER
Connect the DC power cord connector to the signal booster and the adapter end to the cigarette lighter adapter to your vehicle. Once all connections are connected, turn the power switch on the adapter to ON.
The Power LED will illuminate to indicate that the signal booster is ready for use.
Note: When your car is off, turn the power switch to OFF to keep the booster from continuing to draw power to your vehicle.
Place a call in a location you have previously experienced poor signal and confirm that your phone is receiving a boosted signal. Normal operation is indicated by Green LEDs (both flashing and solid). In the event Red LEDs appear, antenna adjustments may be needed.

SureCall Fusion2Go Max Vehicle Cell Phone Signal Booster -
POWER

3-Year Warranty

Thank you for your SureCall purchase. Please take the time to register your new product at www.surecall.com/activate (US) or www.surecall.com/CA/activate (Canada) SureCall warranties its products for three years from the date of purchase against defects in workmanship and/or materials.
Products returned by customers must be in their original, unmodified condition, shipped at the customer’s expense in the original or protective packaging with proof-of-purchase documentation enclosed and a Return Merchandise Authorization (RMA) number printed clearly on the outside of the shipping container. RMA numbers are obtained
by contacting Customer Support.
This warranty does not apply to any product determined by SureCall to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages the product’s physical or electronic properties.
For complete warranty text, including limitations and liability, see the Fusion2Go Max full user manual, available online.
Have questions?
We have answers! Reach out to our US-based support team:
Call: 1-888-365-6283
Email: support@surecall.com
Visit: www.surecall.com/support to download the user manual for: » Detailed setup instructions » Troubleshooting tips » Warranty information

Specifications

Uplink Frequency Range (MHz):| 698-716 / 776 – 787 / 824-849 / 1850-1915 / 1710-1755 (G Block Included)
---|---
Downlink Frequency Range (MHz):| 728-746 / 746 – 757 / 869-894 / 1930-1995 / 2110-2155 (G Block Included)
Maximum Gain:| 50 dB
Supported Standards:| CDMA, WCDMA, GSM, EDGE, HSPA+, EVDO, LTE, and all cellular standards
Gain Adjustment| 20 dB (Automatic)
Input Impedance:| 50 Ω
Noise Figure:| ≤ 5 dB
DC Power:| 6-15V
Maximum Output Power:| 1 Watt EIRP
Power Consumption:| ≤ 10W
Cable:| RG-174
RF Connectors:| FME Male (both ends)
Certification (Fusion2Go Max):| FCC ID: RSNF2GO-MAXR| IC: 7784A-F2GOMAXR
Certification (Fusion2Go Max Amp):| FCC ID: RSNF2GO-MAX| IC: 7784A-F2GOMAX

This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.
In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05.
You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from (i.e., MUST NOT be installed within 20 cm of) any person.
You MUST cease operating this device immediately if requested by the FCC (or ISED in Canada) or a licensed wireless service provider.
WARNING: E911 location information may not be provided or may be inaccurate for calls served by using this device.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:  (1)  this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

LED Indicators

Color

| Condition|

Indication

---|---|---
Green| Solid| Indicates normal operation.
Green| Flashing| Normal operation. This indicates that Automatic Gain Control (AGC) is self-adjusting due to over-signal or antenna proximity.
Red| Flashing| Indicates issues caused by overpowering or oscillation.
Adjustment of your outside antenna placement is likely needed. Verify that it has sufficient separation from the inside antenna, as well as, any potentially interfering objects or antennas

Troubleshooting

Problem

|

Resolution

---|---
Signal booster has no power| Verify that the Power LED is ON.
Connect the power supply to an alternate power source.
Verify that the power source is operational and the fuse is intact.
If it remains OFF, contact tech support at: 1-888-365-6283 or support@surecall.com
After completing the installation, signal coverage has not improved| Verify that cable connections are tightly fitted to the booster.
Try further separating the antennas.
Note: Bars are not always a reliable measure of the signal. The best way to confirm the signal coverage is the ability to place and hold a call.

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48346 Milmont Drive
Fremont, California 94538 the USA
888.365.6283 / +1.510.770.0469
www.surecall.com 
Support@surecall.com

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