SureCall SC-Fusion2Go3-OTR Most Powerful Cell Phone Signal Booster User Guide
- June 4, 2024
- SureCall
Table of Contents
Quick Setup Guide
SureCall Fusion2Go® OTR
INSTALLATION OVERVIEW
CONTENTS
BEFORE INSTALLATION
Select a location on your vehicle for the outside antenna.
Multiple placement and height configurations are available to achieve the best
configuration for your specific vehicle needs.
The antenna can be mounted on any truck, with or without an existing antenna
mounting point. For vehicles without built-in mounting points, the antenna
uses a 3/8 x 24 thread mount designed to accommodate many available 3rd party
CB mounts.
A 2-clamp mounting bracket is provided for use on a mirror rail or other
existing vehicle rails.
Additionally, an extension pole is also provided. Note, that it is needed only
to achieve the clearance requirements for the antenna specified below.
Keep in mind, that the antenna mounting location should:
(a) allow the antenna to extend above the metal cab (b) be at least 6 inches
away from any windows (c) provide at least a 12-inch radius clear of
obstructions and other radiating
elements, such as a radio antenna.
Thread glue is provided with the antenna. It should be applied at each
threaded connection only after you have confirmed the proper height
configuration as the glue will make the connection permanent.
A “soft installation” should first be performed by assembling the truck antenna (WITHOUT GLUE) and routing the cable through an open window. After completing the remaining installation steps and successful operation is verified, proceed with a permanent installation.
STEP 1. INSTALL THE OUTSIDE ANTENNA
Once you have determined the mounting location, assemble the antenna parts
by routing the cable through the mast extension (if used) and through the
cable exit adapter.
If using the provided mounting bracket, we recommend installing the spring
base and mounting bracket before adding the remaining assembly.
INSTALL MOUNTING BRACKET
Secure bracket to vehicle rail as shown using provided hardware. Secure all
four bolts in place and secure them with a wrench.
SECURE THE ASSEMBLED ANTENNA TO THE MOUNTING BRACKET
Assemble the spring base and mounting bracket by placing the threads through
the opening of the mounting bracket as shown in the illustration. Use the
provided washers on the bottom of the bracket opening then add the nut to the
bottom of the thread to secure it in place. Once complete, connect the
assembled antenna and the spring base.
ROUTE CABLE
Route cable from outside to the inside of the cabin behind a door seal where
your booster will be located. If additional cable length is needed, an
optional 5 ft extension cable has been provided.
STEP 2. INSTALL INSIDE ANTENNA
Identify a location for the inside antenna on or near your front dashboard
that is: (1) Within 2-3 feet of a typical cell phone location, (2) at least 8
inches (20cm) from cellular devices, and (3) at least 4 inches (10cm) from any
metal.
Peel Velcro backing off the inside antenna and apply to a clean, dry surface
in your chosen location.
STEP 3. PLACE BOOSTER AND CONNECT CABLES
Select a well-ventilated location for the booster that is away from
excessive heat, direct sunlight, and moisture. We often suggest installing the
booster beneath a seat or inside the front console.
Connect the cable from the outside antenna to the connection marked OUTSIDE.
Then, connect the cable from the inside patch antenna to the connection marked
INSIDE. Hand tightens the connections and secure/stow any loose cable.
STEP 4. CONNECT TO POWER
Once antenna connections are complete, connect the DC power cord connector to
the signal booster. The Power LED on the signal booster will illuminate to
indicate it is receiving power and is ready for use.
Place a call in a location where you previously experienced poor cell service
and confirm that your phone is receiving a boosted signal.
VERIFY YOUR SYSTEM IS WORKING
Normal operation is indicated by Green LEDs (flashing or solid). In the event
Red LEDs appear, antenna adjustments may be needed. Review the following
potential causes:
- Verify the two antennas have sufficient separation/isolation from each other.
- Verify the outside antenna has sufficient clearance above any metal objects and has at least a 12-inch radius from other radiating elements, such as a radio antenna.
- Consider: Resolving the issue may require moving the outside antenna further from the vehicle cabin and/or increasing the vertical placement of the outside antenna. If you have not used the optional mast extension, try adding it to achieve additional separation.
Have questions?
We have answers! Reach out to our US-based support team:
Call: 1-888-365-6283
Email: support@surecall.com
Visit: www.surecall.com/support to download
the user manual for:
» Detailed setup instructions » Troubleshooting tips » Warranty information
3-Year Warranty
Thank you for your SureCall purchase. Please take the time to register your
new product at www.surecall.com/activate
(US) or www.surecall.com/CA/activate
(Canada)
SureCall warranties its products for three years from the date of purchase
against defects in workmanship and/or materials.
Products returned by customers must be in their original, un-modified
condition, shipped at the customer’s expense in the original or protective
packaging with proof-of-purchase documentation enclosed and a Return
Merchandise Authorization (RMA) number printed clearly on the outside of the
shipping container. RMA numbers are obtained by contacting Customer Support.
This warranty does not apply to any product determined by SureCall to have
been subjected to misuse, abuse, neglect, or mishandling that alters or
damages the product’s physical or electronic properties.
For complete warranty text, including limitations and liability, see the
Fusion2Go OTR full user manual, available online.
LEADS
Place a call in a location you have previously experienced poor signal and
confirm that your phone is receiving a boosted signal. Normal operation is
indicated by Green LEDs (both flashing and solid). In the event Red LEDs
appear, antenna adjustments may be needed.
| Color | Condition | Indication |
|---|---|---|
| Green | Solid | Indicates normal operation. |
| Green | Flashing | Normal operation. Indicates that Automatic Gain Control (AGC) |
is self-adjusting due to over-signal or antenna proximity.
Red| Flashing| Indicates issues caused by overpowering or oscillation.
Adjustment of your outside antenna placement is likely needed. Verify that it
has sufficient separation from the inside antenna, as well as, any potentially
interfering objects or antennas
Troubleshooting
| Problem | Resolution |
|---|---|
| The Signal booster has no power | Verify that the Power LED is ON. |
Connect the power supply to an alternate power source.
Verify that the power source is operational and the fuse is intact.
If it remains OFF, contact tech support at
1-888-365-6283 or
support@surecall.com
After completing the installation, signal coverage has not improved| Verify
that cable connections are tightly fitted to the booster.
Try further separating the antennas.
Note: Bars are not always a reliable measure of the signal. The best way
to confirm signal coverage is the ability to place and hold a call.
Specifications
Uplink Frequency Range (MHz):| 698 – 716 / 776 – 787 / 824 – 849 / 1850 – 1915
/ 1710 – 1755
---|---
Downlink Frequency Range (MHz):| 728 – 746 / 746 – 757 / 869 – 894 / 1930 –
1995 / 2110 – 2155
Maximum Gain:| 50 dB
Supported Standards:| CDMA, WCDMA, GSM, EDGE, HSPA+, EVDO, LTE, and all
cellular standards
Gain Adjustment| 20 dB (Automatic)
Input Impedance:| 50 Ω
Noise Figure:| ≤ 5 dB
DC Power:| 6- 15V
Maximum Output Power:| 1 Watt EIRP
Power Consumption:| ≤ 10W
Cable:| RG-174
RF Connectors:| FME Male (both ends)
Dimensions:| 5.625 x 4 x 1.125 inches
Weight:| 1.43 lbs
Certifications| FCC ID: RSNF2GO3 (Fusion2Go 3.0)
IC: 7784A-F2GO3 (Fusion2Go 3.0 v2)
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have
your provider’s consent. Most wireless providers consent to the use of signal
boosters. Some providers may not consent to the use of this device on their
network. If you are unsure, contact your provider.
In Canada, BEFORE USE you must meet all requirements set out in ISED
CPC-2-1-05. You MUST operate this device with approved antennas and cables as
specified by the manufacturer. Antennas MUST be installed at least 20 cm (8
inches) from (i.e., MUST NOT be installed within 20 cm of) any person.
You MUST cease operating this device immediately if requested by the FCC (or
ISED in Canada) or a licensed wireless service provider.
WARNING: E911 location information may not be provided or may be
inaccurate for calls served by using this device. This device complies with
Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that may
cause undesired operation.
SureCall Fusion2Go OTR
SC-Fusion2Go3-OTR
48346 Milmont Dr, Fremont, CA 94538
1-888.365.6283 | support@surecall.com |
www.surecall.com
Have questions?
We have answers! Reach out to our US-based support team:
Call: 1-888-365-6283
Email: support@surecall.com
References
- Cell Phone Signal Boosters | Get Better Cell Signal | SureCall
- Activate Your SureCall Warranty
- Register Your Cell Phone Signal Booster | SureCall Canada
- Access Excellent Customer Support | SureCall
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