SureCall Fusion2Go 5G Vehicle 5G 4G and LTE Signal Booster User Manual
- May 15, 2024
- SureCall
Table of Contents
SureCall Fusion2Go 5G Vehicle 5G 4G and LTE Signal Booster
Thank you for purchasing SureCall’s Fusion2Go 5G cell phone signal booster kit. Fusion2Go 5G provides seamless 5G/4G LTE connectivity for any vehicle. If you have any questions during setup, please reach out to our US-based experienced support technicians:
- Call: 1-888-365-6283
- Email: support@surecall.com
OVERVIEW
How It Works
The SureCall Fusion2Go 5G is a high-performing bidirectional booster that
enhances cellular signals for vehicles.
The Fusion2Go 5G works with two antennas:
- An inside antenna that communicates with your cell phone.
- An outside antenna that communicates with the cell tower.
- Signals sent from a cell tower are received by the outside antenna, amplified by the booster and then sent to your cell phone via the inside antenna.
- When your phone transmits, the signal is sent to the inside antenna and then sent to the cell tower via the outside antenna.
Package Contents
Unpack all package contents. For missing or damaged items, contact your
reseller.
Turn over the signal booster and record the model and serial number for
reference:
Serial #: ___
Purchase Date: _
Keep the carton and packing material to store the product in case you need to
return it.
Your Fusion2Go 5G signal booster package includes the following items:
INSTALLATION
Step 1: Install the Outside Antenna
Place the magnetic-mount antenna on the top of your vehicle, preferably toward
the back, maximizing the distance from the planned location of the inside
patch antenna. Ensure that the antenna has at least a 12-inch radius clear of
obstructions and other radiating elements, such as a radio antenna. Note, For
applications that require a more secure mount or where the mounting surface is
not metal, an optional adhesive mount has also been included with your kit.
Follow these guidelines for the use of adhesive mount:
- Always clean the surface properly. Apply the tape as soon as possible after cleaning to avoid contaminants
- Ensure that all materials meet the required minimum tape application temperature of 15°C
- Roll down tape firmly both after tape application and then again after parts are bonded together
Route cable
Next, run the cable from the outside antenna across the car’s roof and into
the car. To hide and protect the antenna cable, carefully pull down the
headliner, run cable underneath it and push the seal back into place. Run the
cable to the inside of the vehicle near the planned location of the booster
(under the seat of the vehicle, or in the front or middle console).
Note: The outside antenna must not be collocated or operating with any
other antenna or booster.
Step 2: Install the Inside Patch Antenna
Identify a location for the inside antenna on or near your front dashboard.
- Within 2-3 feet of the typical cell phone location
- At least 8 inches (20cm) from cellular devices and
- At least 4 inches (10cm) from metal
- Next, peel the Velcro backing and apply it to a clean dry surface in your chosen location.
Step 3: Place Booster and Connect Cables Select a well-ventilated location for the booster that is away from excessive heat, direct sunlight, and moisture. We often suggest installing it beneath a seat or within the front console. Connect the cable from the outside antenna to the connection marked OUTSIDE and connect the cable from the inside patch antenna to the connection marked INSIDE. Tighten the connections and wrap up any loose cable.
Step 4: Connect Power
Once antenna connections are complete, connect the DC power cord connector to
the signal booster. The Power LED on the signal booster will illuminate to
indicate it is receiving power and is ready for use. Fusion2Go 5G is also
compatible with SureCall’s AC adapter power cable (5.9V/2.8A) for added
versatility. Part # SC-AC-59V28A-B.
Verify Your System is Working
Place a call in a location where you previously experienced poor cell service
and confirm that your phone is receiving a boosted signal. To improve
performance, antenna adjustments may be needed. Review the following potential
causes:
- Verify the two antennas have sufficient separation/isolation from the other.
- Verify the outside antenna has sufficient clearance above any metal objects and has at least 12 12-inch radius from other radiating elements, such as a radio antenna.
- Note that the booster case may become warm during operation. This is normal.
TROUBLESHOOTING
| Problem | Resolution |
|---|---|
| Signal booster has no power | Verify that the Power LED is ON. |
Connect the power supply to an alternate power source.
Verify that the power source is operational and the fuse is intact.
If it remains OFF, contact tech support at: 1-888-365-6283 or support@surecall.com
After completing installation, signal has not Improved| Verify that cable connections are tightly fitted to the booster. Try further separating the antennas.
i Note: Bars are not always a reliable measure of signal. The best way to confirm signal coverage is the ability to place and hold a call.
WARNING
The booster is rated for 5-15V input voltage. DO NOT use the booster with a
higher voltage power
supply. This can damage the booster and/or cause personal injury.
SPECIFICATIONS
| Product | Fusion2Go 5G |
|---|---|
| Uplink Frequency Range (MHz): | 698-716 / 776-787 / 824-849 / 1850-1915 / |
1710-1780 / 2500-2570
Downlink Frequency Range (MHz):| 728-746 / 746-757 / 869-894 / 1930-1995 /
2110-2180 / 2620-2690
Supported Standards:| 4G, LTE, 5G cellular standards
Cellular Bands| 12 / 17 / 13 / 5 / 2 / 25 / 4 / 66 / 7
Maximum Gain:| 50 dB
Input / Output Impedance:| 50 Ω
Gain Adjustment:| 20 dB (Automatic)
Maximum Uplink Power| 29.0 dBm
DC Power| 6-15V
Noise Figure:| ≤ 8 dB
VWSR:| ≤ 2.0
Maximum Output Power:| 1 Watt EIRP
Cable:| SC-174
RF Connectors:| FME Male (both ends)
Power Consumption:| ≤ 12W
Operation Temperature:| -4º to +158º F
Dimensions:| 5.625 x 4 x 1.125 inches
Weight:| 1.43 lbs
Certification:| IC: 7784A-FUSION2GO5G FCC ID:RSN-FUSION2GO5G
| Contains IC : 8595A-NINAB1 FCC ID : XPYNINAB1
Note
The term “IC” before the radio certification number only signifies that
Industry Canada’s technical specifications were met.
Antenna Kitting Information
All equivalent antennas and cables are suitable for use with the Fusion2Go 5G.
Component
| ****
Prod No. Description
| Gain / Loss (dBi / dB)
---|---|---
LTE-A
| ****
LTE-V
| 800
MHz
| 1900
MHz
| 1700
MHz
| 2100
MHz
| 2600
MHz
Vehicle (Integrated cable)| | | | | | |
Inside Antenna and Cable| SC-110W and SC-174 (10 ft)| -2.7| -2.7| -3.2| -5.8|
-3.98| -5.96| -6.96
SC-111W and 302-3 (10 ft)| 1.8| 1.8| 2| 3.5| 2.2| 3| 2.5
Outside Antenna and Cable| SC209W and LMR100 (12.5 ft)| 1.58| 1.58| 2.58|
2.48| 2.30| 2.20| 2.58
SC-550W and RG-58U (10 ft)| 1.3| 1.3| 1| 0.7| 0.8| 0.5| 0.6
SC-550W-1 and RG-58U (15 ft)| 0.7| 0.7| 0.3| -0.5| -0.2| -0.9| -0.9
SC-200W and SC-174 (10 ft)| -2.3| -2.3| -2.3| -5.8| -3.98| -5.96| -6.96
SC-203WN and RG-58U (17 ft)| 1.3| 1.2| 1| 1.6| 1.7| 0.1| -0.4
SC-208W and 302-3 (12.5 ft)| -0.95| 0| 1| 1.5| 0.3| -0.3| -0.13
Component
|
Prod No. Description
| Gain / Loss (dBi / dB)
---|---|---
LTE-A
|
LTE-V
| 800
MHz
| 1900
MHz
| 1700
MHz
| 2100
MHz
| 2600
MHz
Marine (Non-integrated cable)| | | | | | |
Inside Antenna| SC548W| 5| 5| 6| 7| 7| 7| 7
SC302W| 2.5| 2.5| 3| 5| 4| 5| 4
Inside Cable| SC240-20FN (20 ft)| 2.06| 2.06| 2.29| 3.56| 3.36| 3.76| 3.8
Outside Antenna| Galaxy 5412-P| 3| 3| 3| 4| 4| 4| 4
SC588W| 3| 3| 3| 4| 4| 4| 4
Outside Cable| SC240-40FN (40 ft)| 3.52| 3.52| 3.98| 6.52| 6.12| 6.92| 7.08
SC240-20FN (20 ft)| 2.06| 2.06| 2.29| 3.56| 3.36| 3.76| 3.84
Desktop / RV (Non-integrated cable)| | | | | | |
Inside Antenna| SC120W| 1.2| 1.2| 1.2| 3| 3| 3| 3
Inside Cable| SC240-40FN (40 ft)| 3.52| 3.52| 3.98| 6.52| 6.12| 6.92| 7.08
Outside Antenna| SC588W| 3| 3| 3| 4| 4| 4| 4
Outside Cable| SC240-40FN (40 ft)| 3.52| 3.52| 3.98| 6.52| 6.12| 6.92| 7.08
| PreAGC| PreAGC
---|---|---
| Pulse GSM| 4.1 MHz AWGN
Frequency| Input| Output| Gain| Input| Output| Gain
(MHz)| (dBm)| (dBm)| (dB)| (dBm)| (dBm)| (dB)
Uplink: 698-716| -21.9| 26.4| 48.3| -22.1| 25.0| 47.1
Uplink: 777-787| -20.2| 27.5| 47.7| -20.7| 25.7| 46.4
Uplink: 824-849| -19.5| 26.6| 46.1| -19.1| 25.2| 44.3
Uplink: 1710-1780| -20.6| 25.8| 46.4| -20.2| 25.0| 45.2
Uplink: 1850-1915| -19.4| 25.9| 45.3| -18.2| 25.2| 43.4
Uplink: 2500-2570| -19.5| 25.6| 45.1| -20.1| 23.5| 43.6
Downlink: 728-746| -41.0| 4.8| 45.8| -42.8| 2.9| 45.7
Downlink: 746-757| -43.5| 3.3| 46.8| -45.1| 1.5| 46.6
Downlink: 869-894| -43.4| 3.7| 47.1| -44.2| 2.2| 46.4
Downlink: 2110-2180| -39.6| 5.7| 45.3| -41.8| 3.8| 45.6
Downlink: 1930-1995| -39.8| 5.3| 45.1| -41.4| 3.7| 45.1
Downlink: 2620-2690| -42.5| 3.4| 45.9| -43.5| 2.3| 45.8
FCC STATEMENT
FCC 15.105 Statement This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
Warning: Unauthorized antennas, cables, and/or coupling devices are
prohibited by FCC new rules. Please contact FCC for details:1-888-CALL-FCC The
antenna cables and other accessories of the booster kits shall not be modified
without the approval of the Cellphone-Mate Inc., otherwise it shall deemed
invalid. FCC 27.50(d)(4) Statement: Fixed, mobile and portable (hand-held)
stations operating in the 1720-1755 MHz band are limited to 1 Watt EIRP.
Fixed stations operating in this band are limited to a maximum antenna height
of 10 meters above ground. Mobile and portable stations operating in this band
must employ a means for limiting power to the minimum necessary for successful
communications. When used with any mobile device utilizing the 1710-1755 MHz
band, the FCC limits booster equipment placement to a maximum of 10 meters
above ground level. Installation of this equipment which does not comply with
federal requirements may subject the owner to FCC enforcement action.
FCC 15.21 Statement: Changes or modifications not expressly approved by
the party responsible for compliance could void the user’s authority to
operate the equipment.
CONSUMER GUIDELINES
This is a CONSUMER device BEFORE USE, you MUST REGISTER THIS DEVICE with your
wireless provider and have your provider’s consent. Most wireless providers
consent to the use of signal boosters. Some providers may not consent to the
use of this device on their network. If you are unsure, contact your provider.
In Canada, BEFORE USE you must meet all requirements set out in ISED
CPC-2-1-051 You MUST operate this device with approved antennas and cables as
specified by the manufacturer. Antennas MUST be installed at least 20 cm (8
inches) from (i.e. MUST NOT be installed within 20 cm of) any person. You MUST
cease operation of this device immediately if requested by the FCC (or ISED in
Canada) or a licensed wireless service provider.
WARNING: E911 location information may not be provided or may be
inaccurate for calls served by using this device.
Register your cellular booster with your wireless carrier at the following
URLs:
Verizon: http://www.verizonwireless.com/wcms/consumer/register-signal-
booster.html
AT&T:
https://securec45.securewebsession.com/attsignalbooster.com/
T-Mobile:
https://support.t-mobile.com/docs/DOC-9827
Sprint: https://www.sprint.com/legal/fcc_boosters.html
U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-
registration.jsp
CAN ICES-3 (B)/NMB-3(B) (Canada)
This Class B digital apparatus meets all requirements of the Canadian
Interference Causing Equipment Regulations. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation. The Manufacturer’s rated
output power of this equipment is for single carrier operation. For situations
when multiple carrier signals are present, the rating would have to be reduced
by 3.5 dB, especially where the output signal is re-radiated and can cause
interference to adjacent band users. This power reduction is to be through
input power or gain reduction and not by an attenuator at the output of the
device.
- For details on the requirements specified in ISED CPC-2-1-05, visit: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08942.html
THREE-YEAR PRODUCT WARRANTY
Register at www.SureCall.com/Activate
SureCall warrants its products for three years from the date of purchase
against defects in workmanship and/or materials. Specifications are subject to
change. The three-year warranty only applies to products meeting the latest
FCC Certification Guidelines stated on 2/20/2013 and going into effect on
April 30, 2014. A two-year warranty applies to any products manufactured
before May 1, 2014. Products returned by customers must be in their original,
un-modified condition, shipped in the original or protective packaging with
proof-of-purchase documentation enclosed, and a Return Merchandise
Authorization (RMA) number printed clearly on the outside of the shipping
container.
Buyers may obtain an RMA number for warranty returns by calling the SureCall Return Department toll-free at 1-888-365-6283. Any returns received by SureCall without an RMA number printed on the outside of the shipping container will be returned to the sender. To receive full credit for signal boosters, all accessories originally included in the signal booster box must be returned with the signal booster. (The Buyer does not need to include accessories sold in addition to the signal booster, such as antennas or cables.) This warranty does not apply to any product determined by SureCall to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages the product’s physical or electronic properties.
SureCall warrants to the Buyer that each of its products, when shipped, will be free from defects in material and workmanship, and will perform in full accordance with applicable specifications. The limit of liability under this warranty is, at SureCall’s option, to repair or replace any product or part thereof which was purchased up to THREE YEARS after May 1, 2014, or TWO YEARS for products purchased before May 1, 2014, as determined by examination by SureCall, prove defective in material and/or workmanship. Warranty returns must first be authorized in writing by SureCall. Disassembly of any SureCall product by anyone other than an authorized representative of SureCall voids this warranty in its entirety. SureCall reserves the right to make changes in any of its products without incurring any obligation to make the same changes on previously delivered products.
As a condition to the warranties provided for herein, the Buyer will prepay the shipping charges for all products returned to SureCall for repair, and SureCall will pay the return shipping except products returned from outside the United States, in which case the Buyer will pay the shipping charges. The Buyer will pay the cost of inspecting and testing any goods returned under the warranty or otherwise, which are found to meet the applicable specifications or which are not defective or not covered by this warranty. Products sold by SureCall shall not be considered defective or non-conforming to the Buyer’s order if they satisfactorily fulfil the performance requirements that were published in the product specification literature or by samples provided by SureCall. This warranty shall not apply to any products or parts thereof which have been subject to accident, negligence, alteration, abuse, or misuse. SureCall makes no warranty whatsoever concerning accessories or parts not supplied by it.
Limitations of Warranty, Damages and Liability
EXCEPT AS EXPRESSLY SET FORTH HEREIN, THERE ARE NO WARRANTIES, CONDITIONS,
GUARANTEES, OR REPRESENTATIONS AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, OR OTHER WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS,
WHETHER EXPRESSED OR IMPLIED, IN LAW OR IACT, ORAL OR IN WRITING. SURE CALL
AGGREGATE LIABILITY IN DAMAGES OR OTHERWISE SHALL NOT EXCEED THE PAYMENT, IF
ANY, RECEIVED BY CELLPHONE-MATE, INC. FOR THE UNIT OF PRODUCT OR SERVICE
FURNISHED OR TO BE FURNISHED, AS THE CASE MAY BE, WHICH IS THE SUBJECT OF
CLAIM OR DISPUTE. IN NO EVENT SHALL SURE CALL BE LIABLE FOR INCIDENTAL,
CONSEQUENTIAL, OR SPECIAL DAMAGES, HOWSOEVER CAUSED.
All matters regarding this warranty shall be interpreted by the laws of the State of California, and any controversy that cannot be settled directly shall be settled by arbitration in California by the rules then prevailing of the American Arbitration Association, and judgment upon the award rendered may be entered in any court having jurisdiction thereof. If one or more provisions provided herein are held to be invalid or unenforceable under applicable law, then such provision shall be ineffective and excluded to the extent of such invalidity or unenforceability without affecting in any way the remaining provisions hereof.
SureCall has made a good faith effort to ensure the accuracy of the information in this document disclaims the implied warranties of merchantability and fitness for a particular purpose and makes no express warranties, except as may be stated in its written agreement with and for its customers. SureCall shall not be held liable to anyone for any indirect, special or consequential damages due to omissions or errors. The information and specifications in this document are subject to change without notice. 2023 All Rights Reserved. All trademarks and registered trademarks are the property of their respective owners.
48346 Milmont Drive
Fremont, California 94538, USA
888.365.6283
www.surecall.com
References
- Cell Phone Signal Boosters | Get Better Cell Signal | SureCall
- Activate Your SureCall Warranty
- AT&T Signal Booster