Winegard Smart Outdoor Antenna User Guide
- June 6, 2024
- WINEGARD
Table of Contents
Winegard Smart Outdoor Antenna
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Log onto www.winegard.com.
Select Accounts. Select Register New User. Fill out information and confirm email. Close out of Winegard.com and download Winegard Connected APP.
Find the optimal antenna position using the app:
Connect the antenna head to the signal meter using a coax cable (not included). Turn on the signal meter by connecting it to an outdoor power outlet.
*If you are too far away to connect the signal meter to an outlet, try using a portable USB power bank instead. -
Search for Winegard Connected in the App Store or Google Play. Or, scan the QR codes below.
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Open the app, sign in to your Winegard account. Scan the QR code on the signal meter, as shown.
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Following the on-screen instructions, find the best position for your antenna to receive the maximum number of free channels.
Allow six to twelve seconds between each re-positioning so that the app can pick up the full range of channels available in that direction. -
Installing and mounting your antenna:
Use he supplied mounting hardware to fix the antenna in place.After setup, make sure you place the signal meter back inside the building.
Connect the
antenna to your TV. Power the signal meter with either the 110V adapter or
connect it directly to the TV. Then run a channel scan on the TV.
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Success!Watch free TV.
Register your product at: winegard.com/myantenna
Questions? winegard.com/support
For help, send an email to [email protected] or call 1-800-788-4417
| Problem | Possible Cause | Possible Solution |
|---|
SUMMARY SCREEN
Total Channels shows all zeros.| App connection to database lost.|
Close app and reopen.
Antenna placed in wrong location.| Allow the timer to cycle twice while
repositioning the antenna.
Total Channels shows all dashes.| Antenna has encountered a problem.|
Reboot by unplugging the antenna, waiting 3 seconds, and restoring power.
Not all channels are GREEN.| Antenna position, distance, terrain, weather,
network power, or band may affect signal strength.| Reposition the antenna to
get as many channels possible in GREEN and YELLOW (channels with these colors
should be viewable).
MAP SCREEN
Network does not appear.| Networks may be on the same tower, or very close and
hidden.| Zoom in on the map to see if the network tower appears.
The network that I want remains RED.| Antenna position, distance, terrain,
weather, network power, or band may affect signal strength.| Click/hover over
the network and verify the network distance is within antenna range.
Click/hover over the network you are looking for and verify the antenna covers
the required band (UHF, VHF High; VHF Low).
Try turning off the amplifier. Go to Settings , disable Distribution
Amplifier , and click OK. Or click Dist. Amp on the
Success screen.
Important: This option may only work on individual channels when the signal tower is close by—the amplifier may be overpowering the signal.
LIST VIEW
Channel data refreshes before I find the channel.| Channel data refreshes
every 6 to 12 seconds and moves to the top of the screen.| Press the Pause
button at the bottom of the screen so that you can see the channels you have.
Restart whenever you are ready.
DEVICE CONNECTION
I can’t scan the barcode.| The camera won’t focus, or you’re not signed into
your account.| Ensure you are signed in to your Winegard account. Adjust the
distance from your camera to the QR code. If this doesn’t help, tap the
Continue without scanning button, then tap Scan for Bluetooth Devices
to manually find and connect to your antenna.
Cannot connect to the device.| The antenna is not powered on.| Ensure the
antenna is powered on and try again.
Scan code is not recognized.| Scanned wrong QR code, or there is a decoding
error.| Check that QR code is not damaged, then center camera on only the
Winegard scan code.
A message appears that the
device is disconnected.
| Out of range of signal meter, or power to the antenna was lost.| Make sure
your signal meter is powered on. Maximum distance between signal meter and
device with Winegard Connected App is 30 ft. for Bluetooth Connection.
ACCOUNT SIGN IN
My account needs to be verified.| Email verification needed.| Check for an
account verification email message from Winegard and follow the instructions.
Invalid password.| Incorrect password.| Re-enter your password or reset your
password and follow the instructions.
BLUE LED
LED is no longer solid or flashing.| Sleeps after 15 minutes of inactivity.|
This is normal operation when the unit goes to sleep. A connection to the
antenna may still be made when the blue LED is off.
LED light is no longer on.| Bluetooth connection is in sleep mode.|
Antenna/Amplifier is still working with LED off, the Bluetooth connection is
in sleep mode.
Antenna is not powered on.| Ensure antenna is powered on and try again.
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following methods:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and devices.
- Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment.
Only channels 1–11 can be operated. Selection of other channels is not
possible.
This device and its antenna(s) must not be co-located or operating in
conjunction with any other antenna or transmitter.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 25 cm between the radiator and your body.
This device and its antenna(s) must not be co-located or operating in
conjunction with any other antenna or transmitter except in accordance with
FCC multi-transmitter product procedures.
This device complies with FCC and Industry Canada license-exempt RSS
standard(s). Operation is subject to
the following two conditions: (1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may
cause undesired operation of the device.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S.
and other countries.
App Store is a service mark of Apple Inc., registered in the U.S. and other
countries. Google Play and the Google Play logo are trademarks of Google LLC.
The Bluetooth word mark and logos are registered trademarks owned
by Bluetooth SIG, Inc. and any use of such marks by Winegard is under license.
Winegard Company • 3000 Kirkwood Street • Burlington, IA 52601 Printed in U.S.A. • ©2020 Winegard Company
Documents / Resources
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Winegard Smart Outdoor
Antenna
[pdf] User Guide
Smart Outdoor Antenna
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