WINEGARD TH-3000 Flatwave Amped Pro HDTV Indoor Antenna User Guide
- May 15, 2024
- WINEGARD
Table of Contents
WINEGARD TH-3000 Flatwave Amped Pro HDTV Indoor Antenna
Specifications
- Product Name: Smart Indoor Antenna
- Manufacturer: Winegard Company
- Model Number: N/A
- Power Source: Indoor Outlet
- Mounting: 3M CommandTM adhesive strips
Product Usage Instructions
Download Winegard App
Scan the QR Codes provided in the manual to download the Winegard App on
your smartphone.
App Registration
Select “Don’t have an account?” and fill in the required information. Close
the app and confirm the email sent to you. Open the app and log in.
Connect Antenna to TV
Connect the Smart Indoor Antenna to your TV and power source. Power on the TV.
Scan the QR code on the signal meter. Position the antenna to receive the
maximum number of free channels. Allow six to twelve seconds between each re-
positioning for optimal reception.
Hint: Use different views available in the app to fine-tune channel reception.
Mount Antenna
Mount the antenna using the included 3M CommandTM adhesive strips. Run a
channel scan on your TV to complete the setup.
For More Product Information
For additional product information, warranty details, or support, contact
Winegard at 800-288-8094 or visit
www.winegard.com/support.
INSTALLATION
-
SCAN QR Codes below to download the Winegard App
-
SELECT “Don’t have an account?” Fill out the info and CLOSE the app. An email confirmation will be sent. Confirm the email (required). Open the app and log in.
-
CONNECT the antenna to the TV and power source (a). Power on TV.
-
SCAN the QR code on the signal meter. Position the antenna to receive the maximum number of free channels. Allow six to twelve seconds between each re-positioning.
HINT: Different views are available: a top-down view of broadcast towers in your area, a full list of actual channels your antenna detects, and also a signal strength view to help fine-tune a specific channel if necessary. -
MOUNT the antenna, using the included 3M Command™ adhesive strips. Run a channel scan on the TV.
TROUBLESHOOTING
| Problem | Possible Cause | Possible Solution |
|---|
SUMMARY SCREEN
Total Channels shows all zeros.| App connection to database lost.| Close the
app and reopen.
The antenna was placed in the wrong location.| Allow the timer to cycle twice
while repositioning the antenna.
Total Channels shows all dashes.| Antenna has encountered a problem.| Reboot
by unplugging the signal meter, waiting 3 seconds, and restoring power.
Not all channels are GREEN.| Antenna position, distance, terrain, weather,
network power, or band may affect signal strength.| Reposition the antenna to
get as many channels as possible in GREEN and YELLOW (channels with these
colors should be viewable).
MAP SCREEN
The network does not appear.| Networks may be on the same tower, or very close
and hidden.| Zoom in on the map to see if the network tower appears.
The network that I want remains RED.| Antenna position, distance, terrain,
weather, network power, or band may affect signal strength.
| Click/hover over the network and verify the network distance is within the
antenna range.
Click/hover over the network you are looking for. Verify the antenna covers
the required band (UHF, VHF High; VHF Low).
LIST VIEW
Channel data refreshes before I find the channel.| Channel data refreshes
every 6 to 12 seconds and moves to the top of the screen.| Press the Pause
button at the bottom of the screen so that you can see the channels you have.
Restart whenever you are ready.
DEVICE CONNECTION
I can’t scan the barcode.| The camera won’t focus, or you’re not signed in to
your account.| Ensure you are signed in to your Winegard account. Adjust the
distance from your camera to the QR code. If this doesn’t help, tap the
Continue without scanning button, then tap Scan for Bluetooth® Devices to
manually find and connect to your antenna.
Cannot connect to the device.| The signal meter is not powered on.| Ensure the
signal meter is powered on and try again.
The scan code is not recognized.| Scanned the wrong QR code, or there is a
decoding error.| Check that the QR code is not damaged, then center the camera
on only the Winegard scan code.
A message appears that the device is disconnected.| Out of range of the signal
meter, or power to the signal meter was lost.| Make sure your signal meter is
powered on; stay within 30 feet of the signal meter to ensure the Bluetooth
connection is not lost.
ACCOUNT SIGN IN
My account needs to be verified.| Email verification is needed.| Check for an
account verification email message from Winegard. Follow the instructions.
Check your spam filter.
Invalid password.| Incorrect password.| Re-enter your password or reset your
password and follow the instructions.
BLUE LED
LED is no longer solid or flashing.| Sleeps after 15 minutes of inactivity.|
This is normal operation when the unit goes to sleep. A connection to the
antenna may still be made when the blue LED is off.
The LED light is no longer on.| Bluetooth connection is in sleep mode.|
Antenna/Amplifier is still working with the LED off, the Bluetooth connection
is in sleep mode.
The signal meter is not powered on.| Ensure the signal meter is powered on and
try again.
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference,
- This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment uses and can radiate radio frequency energy and, if not installed and used per the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following methods:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and devices.
- Connect the equipment to an electrical outlet on a circuit different from that to which the radio receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
- Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
- Only channels 1–11 can be operated. Selection of other channels is not possible.
- This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 25 cm between the radiator and your body.
This device and its antenna(s) must not be co-located or operating in
conjunction with any other antenna or transmitter except per FCC multi-
transmitter product procedures.
This device complies with FCC and Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
- this device may not cause interference,
- this device must accept any interference, including interference that may cause undesired operation of the device.
SCAN FOR
FAQ
- Q: What should I do if Total Channels show all zeros?
- Possible Cause: App connection to database lost.
- Possible Solution: Close the app and reopen it.
- Q: How can I troubleshoot if not all channels are GREEN?
- Possible Cause: Antenna position, distance, terrain, weather, network power, or band may affect signal strength.
- Possible Solution: Reposition the antenna to maximize GREEN and YELLOW channels for better reception.
- Q: What to do if the network I want remains RED on the map screen?
- Possible Cause: Antenna position, distance, terrain, weather, network power, or band may affect signal strength.
- Possible Solution: Zoom in on the map to locate the network tower and ensure antenna coverage for the required band.
For help, email help@winegard.com or call
1-800-288-8094
Register your product at:
www.winegard.com/support
Winegard Company 2736 Mt. Pleasant St. | Burlington, IA 52601
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is under license. Winegard is a registered trademark of Winegard Company.
Printed in U.S.A. © 2022 Winegard Company Rev 2-23 2452445
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>