WINEGARD RW-2035 Extreme Outdoor WiFi Extender Instruction Manual

Extreme
OUTDOOR WIFI EXTENDER
RW-2035 / RW2035W
Installation / Operation Manual

For help, email help@winegard.com
or call 1-800-320-9992

Please register your product at http://www.winegard.com/myantenna.
We will be able to pass along relevant information, as well as inform you when software updates are available.
www.winegard.com/extreme
2452414

**PARTS LIST

**

Ethernet Cable required, not included (85 ft. maximum)

WARNINGS:
• Read this manual carefully and completely before attempting to assemble, install or operate this product.Winegard recommends the installation of this equipment be done by a professional technician.
• Save these instructions.
• Do not paint any portion of the Winegard Extreme™
. Painting the system could damage the system and will void the warranty. ®
• When first setting up the Winegard Extreme it is recommended to check for software updates the first time the system is connected to an internet signal. It is also recommended to check for updates every couple of months for fixes and added features.
• PoE must be installed indoors.

SPECS
• Dimensions: 10.3” diameter, 12.4” tall, 3.75 lbs.
• Wireless Standard: 802.11a/b/g/n
• Frequency Band: 2.4GHz
• Amplifiers: (3) 2.4GHZ Amplifiers
• Antennas: (3) detachable high gain 5dBi antennas
• Wireless Security: WEP, WPA, WPA2, WPA mixed
• Ports: (1) RJ45 10/100
• Power Rating: Switching, AC Input 100-240v, 1.5A

OUTDOOR INSTALLATION (Mast Sold Separately)

The RW-2035 antenna may be installed inside or outside on any mast or pole.
DO NOT MOUNT UPSIDE DOWN OR OVER CHIMNEY OPENINGS

1. Remove each antenna from the protective bag and screw it into the correct open port on the outdoor unit (ODU). Figure 1.
2. Firmly tighten each antenna by hand. If using a
   wrench, do not overtighten as the antennas or housing may become damaged. The antennas should be tightened to 20–25 inch-pounds of torque.
3. Slide the cable from the antenna through the mounting bracket and nylon bolt. Screw the nylon bolt into the hole on the bottom of the antenna until the mounting bracket is firm against the bottom of the antenna. Figure 1.
4. Insert “U” bolt through mast clamp and mounting bracket and start hex nuts onto “U” bolt. See Figure 1. Slide mast thru the “U” bolt and tighten hex nuts with a 7/16” wrench.
   OUTDOOR INSTALLATION (Mast sold separately) cont.
5. Take each outdoor ethernet connector apart.
6. Using a screwdriver or similar tool, push through the crimp to force out the rubber seal, set the seal aside for later.
7. Slide the end of the ethernet cable from the Extreme™ unit (ODU) through the nut before sliding the cable through the crimp portion of the nut. Use the slit on the side of the rubber seal to slip the seal onto the cable coming from the Extreme unit. Figure 2. Push the rubber seal back into the crimp.
8. Plug the connector into the barrel and make sure that you hear it click. Slide the crimp until you can thread it snugly onto the barrel and screw the nut back onto the crimp and tighten until snug.
9. Repeat this process with the ethernet cable (not provided) that runs into the building. This cable should not exceed 85 feet. Figure 2.

INTERIOR INSTALLATION

1. Determine the location for the PoE and connect the ethernet cable (not provided) from the outdoor antenna to the “To Antenna” connection on the PoE. Ensure the cable is adequately secured to this port. Figure 3.
2. Connect the power supply into the “Power   IN” port on the PoE. Again, ensure the cable is tightly secured to this port.
3. Lastly, there are 8 mounting eyelets on the PoE. We recommend using the remaining mounting screws (4), from the hardware pack, to mount the PoE to the desired location. To ensure eyelets don’t break, do not overtighten screw.
4. Turn the power switch to the on position. The LED should light up.

LED DEFINITIONS:

Slow Orange
Blink| The Winegard PoE is searching for an ODU.
Fast Orange
Blink| The Winegard PoE reset button was pressed for 10 seconds.
Slow Red Blink| The Winegard PoE is connected to something other than the ODU in the
“To Antenna” port.
Fast Red Blink| The Winegard PoE reset button was pressed for more than 30 seconds.
Solid Green| The Winegard PoE has found the ODU and it is powered up.
Fast Green
Blink| The Winegard PoE reset button was pressed for less than 10 seconds
Alternating
Green &
Orange Blink| Power may have been removed during an update and the Winegard
ODU is in rescue mode. Please contact Winegard at 1-800-3209992.

OPERATION

IMPORTANT: DO NOT LOSE THIS MANUAL.
It contains your unique factory default SSID and password. NOTE: Winegard ® recommends web browsers Microsoft ®  dge, Firefox ®  and Google Chrome™ Browser.

WiFi Extender

1. Confirm the ON button is pressed in on the PoE power supply. The LED should be on and green. Turn on the WiFi-enabled device(s) that you want to connect and scan for wireless networks. It may take a few minutes for the network to appear. Figure 7
2. The label located on the front of this manual lists the unique default SSID and password. Select this WiFi signal from the list of wireless networks and connect. Once the correct SSID has been selected, enter the password. It is recommended to set your device(s) to automatically connect with the Winegard ® Extreme ™
   .3) Once connected, open an internet browser and type 10.11.12.1 into the address bar, and press Enter. Figure 5.
   This will take you to the Admin Login screen. Figure 6.
   Login using: Username: admin Password: admin.
   To connect to a WiFi network, go to Step 4.
   NOTE: The steps below can also be done on the WINEGARD CONNECTED App.
3. To connect to a WiFi network, select WiFi and then click on SCAN FOR WiFi. Figure 7. This will bring up a list of all WiFi signals in range (this should take about one minute). The Winegard Extreme will display available networks by signal strength. Select the desired network and click CONTINUE. Figure 8
4. Enter the network password, if prompted. Once the Winegard Extreme connects to the internet, the INTERNET STATUS will show connected (this could take as long as two minutes). You are now ready to use the WiFi. OPERATING FEATURES

Change (SSID) Network Name
It is recommended that you change the name of your Extreme. This will improve the security of your network and make it easier to find with your WiFi enabled devices.
Change Network Password
To secure your network, it is suggested that you change the network password to something you can remember. The new password must be at least eight characters long. You will need to log in using the new user name and password.
Forget and Saved Networks
If you want to forget the WiFi network that you are currently on click the FORGET WIFI button. Figure 9.
To view the list of saved networks. Click the SAVED WIFI button. On this page, you will be able to prioritize your list of saved networks, delete any or all saved networks, and edit any saved networks. Figure 10.
Most functions on the Winegard Extreme are controlled from the Local Network Settings screen. From the Status Screen, select LOCAL NETWORK SETTINGS from the drop-down menu and click SELECT. From here (Figure 11), it is possible to do any of the following:
Security Type
The Winegard Extreme Security Type has defaulted to WPA2-PSK (AES). Other options are available on this screen.
NOTE: Any changes made to your network settings may result in a temporary loss of all network connections. You will need to reconnect all devices to the Winegard Extreme with the changed network name and/or password.
Guest Network
The Winegard Extreme provides a simple way to set up an extra network that doesn’t have access to the Status Screen. This allows you to provide guests with an easier
password to use when accessing your network while still maintaining a secure system. To set up a Guest Network (Figure 12):

1. Click on ENABLE.
2. Give the guest network an easily recognizable name.
3. Enter a password. If you use a simple password, it is recommended that the guest network be disabled when not in use.

ADVANCED SETTINGS
Connected Devices
This displays the name of each device currently connected wirelessly to the Winegard ® Extreme™.
Change Network Address
WARNING : Do not change the Network Address unless instructed by Winegard Tech Support. Doing so may cause your system to not function properly.
Change Admin Password
It is not necessary to change the administration password, however, to change the password click on CHANGE PASSWORD to bring up the new password screen. See Figure 13. Enter the new password into the area for both PASSWORD and RE-ENTER PASSWORD.
The password in each of these boxes must match.
NOTE : Do not use the existing WiFi password for the ADMIN PASSWORD. UPDATING THE SOFTWARE When first setting up the Winegard Extreme it is recommended to check for software updates the first time the system is connected to an Internet signal. It is also recommended to check for updates every couple months for fixes and added features.
NOTE: To retain all passwords and name changes during updates, click “Keep Settings”. See Figure 14. Updating the system software from the network will require the Winegard Extreme to be connected to an internet source.

1. From the Status Screen, choose UPDATE SOFTWARE from the drop-down menu and click SELECT.
2. Once on the update software screen, click CHECK FOR LATEST VERSION. See Figure 14.
3. There will be a slight delay while Winegard Extreme compares the current software version to the latest available version. If you have the latest version there is no need to update the software, click CANCEL. If the check finds that you have older software, click PROCEED to update to the latest version. See Figure 15.
4. If you clicked PROCEED, the system will unavailable for several minutes while the outdoor antenna resets. As it powers back on, the system will function normally.

NOTE: During this reset, your device may switch to a local remembered WiFi network. This will not allow you to return to the Extreme setup screens. If this happens, simply reconnect manually to the Extreme’s SSID again from your device.

Am I able to paint the
Winegard’ Extreme?| Do not paint any portion of the WiFi extender. Painting the system could damage the system and will void the warranty.
---|---
I have wired the PoE and turned the power button on, but I see no LED, and 1 cannot access the Extreme software.| Confirm that you are supplying 24VDC to the PoE “Power In” port. The unit will not power on and no LED will be present if the voltage is too low. Confirm you are using the supplied power adapter, the label will read 24vdc 1.5amp output. If the proper power adapter is being used and the light still does not come on, confirm the power adapter is providing the required 24vdc output.
The system says that it is connected, why won’t web pages load?| Some WiFi sources do not require a password to connect but do require something before they will let you use their network. In these cases, they will often have a “SPLASH” page that requires you to either agree to their rules or enter a password before they will allow you to use their network. These pages will not always load on the web browser that you select but instead open on your device’s default browser. Sometimes browsing to a web page will also bring up this splash page.
The system keeps making me log in every time Hof to change screens.| Check to see if you have a second window open on the Winegard Extreme status screen. Close this window and the problem should go away.
I changed my password and nothing happened.| The Winegard Extreme will reject any password that is not long enough. Try entering a password of at least eight characters. This will improve the security of your devices.
What if! cannot find my SSID or password?| If you haven’t changed your factory preset SSID or password you have 3 options to recover these:

1.    Connect a laptop to the LAN connection on your PoE power inserter. Figure 4. This will allow you into the software. Once logged in, you will be able to recover your SSID and password on the Local Networks Settings tab.

2.     On the bottom of the ODU is a white label with your factory preset SSID and password.

3.    Remove the 3 nuts from the 3 plastic feet. Lift the outdoor antenna from the 3 metal posts and the label containing this information will be on the bottom side.

If you have changed your password you have 2 options:

1.    Connect a laptop to the LAN connection on your PoE power inserter. Figure 4. This will allow you into the software. Once logged in, you will be able to recover your SSID and password on the Local Networks Settings tab.

2.    Press and hold the reset button for 30 seconds located on the PoE (Figure 4). This will restore the unit to the original factory settings. Then you may log in using the factory SSID and password located on the front of this manual or on the ODU.

What do I do if 10.11? 12.1 does not bring up the login screen?| One of several things has happened. The first thing to check is the WiFi signal that your model is connected to. If this is not the Winegard Extreme SSID, this address isn’t valid. If you are indeed connected to the correct network, the address may have been changed. To resolve this, press the reset button on the side of your PoE for 30 seconds. This will return the unit to its factory settings.
My default SS1D does not appear on my device when I search for it.| When the Winegard Extreme first powers on or has reset for any reason, it stops broadcasting the SSID. It may take between four and five minutes from the time it regained power to start broadcasting again.
I changed my Winegard Extreme SSW and was disconnected.| This is normal. The old SSID that you were connected to is no longer valid, simply open your device’s WiFi screen and search for the name you chose for your network. Select this and enter the password.
I am connected to a network but the speed isn’t very good.| The Winegard Extreme can only extend the signal range for what is available. Try moving closer to the source of the signal and logging on with your device directly. If the speed is still slow, try searching for another available network.
STATUS SCREEN MESSAGES:|
Connected to WiFi XXXX| The Winegard Extreme unit is communicating with the source WiFi signal and working. If you are unable to connect to the internet, the source signal may have a problem.
---|---
Scanning| The Winegard Extreme unit is looking for WiFi signals in range. This can take a few minutes. Once the unit is able to identify all of the signals, they will be listed and you will be able to choose one.
Trying to Connect to WiFi
XXXX| You have selected a source signal and the Winegard Extreme unit is attempting to connect to this source. Once connected, the message should change to “Connect to…”
Logging into WiFi XXXX| The source signal is password protected. This message will be displayed after you have entered the correct password and the two systems work out the security protocols.
Bad Password| The source signal is password protected. This message will be displayed after you have entered an incorrect password and the source system has rejected the connection. Generally, this screen will only be seen if the source signal is distant or weak. Normally, the password will be rejected on the network password screen.
Not Connected| The Winegard Extreme system is not connected to a network.
Connecting to WiFi XXXX| The Winegard Extreme system is talking to the selected source signal and a connection is being made. This will generally only take a minute or two.

PRODUCTS LIMITED WARRANTY (2 YEARS PARTS; 1 YEAR LABOR)

Winegard Company warrants this product against defects in materials or workmanship for a period of two (2) years from the date of original purchase. During year one (1) of such warranty, Winegard Company will also pay authorized labor costs to an authorized Winegard dealer to repair or replace defective products. No warranty claim will be honored unless at the time the claim is made, Customer presents proof of purchase to an authorized Winegard dealer (to locate the nearest authorized Winegard dealer, contact Winegard Company, 3000 Kirkwood Street, Burlington, Iowa 52601, Telephone 800-288-8094 or visit www.winegard.com). The customer must provide proof of purchase with a dated sales receipt for the Winegard product to verify the product is under warranty. If the date of purchase cannot be verified, the warranty period shall be considered to begin thirty (30) days after the date of manufacture.
If a defect in material or workmanship is discovered, the Customer may take the product to an authorized Winegard dealer for service. The customer must provide proof of purchase to verify the product is under warranty. If the product is brought to an authorized Winegard dealer for service prior to the expiration of year one (1) of the warranty period and a defect in material or workmanship is verified by Winegard Technical Services, Winegard Company will cover the Winegard dealer’s labor charges for warranty service. The Winegard dealer must contact Winegard Technical Services in advance for pre-approval of the service. Approval of the service is at the sole discretion of Winegard Company.
Alternatively, the Customer may ship the product prepaid to Winegard Technical Services (located at 2736 Mt. Pleasant Street, Burlington, Iowa 52601, Telephone 800-788-4417). The customer must return the product along with a brief description of the problem and provide Winegard Technical Services with the Customer’s name, address, and phone number. The customer must also provide proof of purchase to verify the product is under warranty. If the product is returned before the expiration of the warranty period, Winegard Company will (at its option) either repair or replace the product.
This Limited Warranty does not apply if the product has been damaged, deteriorates, malfunctions, or fails from improper installation, misuse, abuse, neglect, accident, tampering, modification of the product was originally manufactured by Winegard in any manner whatsoever, removing or defacing any serial number, usage not in accordance with product instructions or acts of nature such as damage caused by wind, lightning, ice or corrosive environments such as salt spray and acid rain. This Limited Warranty also does not apply if the product becomes unable to perform its’ intended function in any way as a result of the television signal provider making any changes in technology or service.

RETURN AUTHORIZATION POLICY
A Return Material Authorization (RMA) is required prior to returning any product to Winegard Company or Winegard Warranty Services under this warranty policy. Please call our Technical Services Department at 800-788-4417 or send an email to warranty@winegard.com to obtain the RMA number. Please furnish the date of purchase when requesting an RMA number. Enclose the product in a prepaid package and write the RMA number in large, clear letters on the outside of the package. To avoid confusion or misunderstanding, a shipment(s) without an RMA number(s) or an unauthorized return(s) will be refused and returned to Customer freight collect.

WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, MADE BY ANY OTHER PERSON. ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED, OR STATUTORY INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO-YEAR PERIOD OF THIS WARRANTY.
In states that do not allow limitations on implied warranties or the exclusion or limitation of incidental or consequential damages, the above limitations or exclusions do not apply.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion of limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives the Customer specific legal rights. Customers may also have other rights that may vary from state to state.
WS-MOBWARREV3
Rev. 10/14

FCC STATEMENT

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following methods:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and devices.
• Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
Only channels 1–11 can be operated. Selection of other channels is not possible.
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 25 cm between the radiator and your body. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures.

This device complies with FCCand Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Disclaimer: Although every effort has been made to ensure that the information in this manual is correct and complete, no company shall be held liable for any errors or omissions in this manual. Information provided in this manual was accurate at the time of printing. If the antenna does not function as expected, please contact Winegard Co. Winegard is a registered trademark of Winegard Company. LLC. Apple & the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Google Play & the Google Play logo are trademarks of Google LLC. All trademarks, registered trademarks, and logos are the property of their respective owners and are not affiliated with Winegard Company.
Winegard Company
• 2736 Mt. Pleasant Street
• Burlington, IA 52601
• 1-800-288-8094
• Fax 319-754-0787
www.winegard.com
• Printed in U.S.A. ©2018
Winegard Company Rev5 3-21 2452414

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