SEGWAY Ninebot S-Pro Electric Transporter User Manual
- June 6, 2024
- Segway
Table of Contents
S-PRO
USER MANUAL
The manufacturer reserves the right to make changes to the Ninebot S-PRO, release firmware updates. and update this manual at any time. Visit www.segway.com to download the latest user materials and watch the safety video. You must install the Segway-Ninebot App to follow the New Rider Tutorial, activate your Ninebot S-PRO, and obtain the latest updates and safety instructions.
Thanks for choosing Ninebot S-PRO!
Thanks for choosing Ninebot Personal Transportation Robot (Ninebot
S-PRO)!
Enjoy your free ride now!
Hint: Please step on/off from the Back!
Otherwise, you risk falls and/or collisions because the steering direction is
Riding Safety
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The Ninebot S-PRO is a recreational product. Before mastering riding skills, you need to practice. Neither Ninebot (means Ninebot(Beijing) Tech Co., Ltd. and its subsidiaries and affiliates) nor Segway Inc. is responsible for any injuries or damage caused by a rider’s inexperience or failure to follow the instructions in this document.
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Please understand that you can reduce the risk by following all the instructions and warnings in this manual, but you cannot eliminate all the risks. Remember that whenever you ride the Ninebot
S-PRO you risk injury or death from loss of control, collisions, and falls. When entering into public spaces always comply with the local laws and regulations. As with other vehicles, faster speeds require a longer braking distance. Sudden braking on smooth surfaces could lead to wheel-slip, loss of balance, or falls. Be cautious and always keep a safe distance between you and other people or vehicles when riding. Be alert and slow down when entering unfamiliar areas. -
Always wear a helmet when riding. Use an approved bicycle or skateboard helmet that fits
properly with the chin strap in place, and provides protection for the back of your head. -
Do not attempt your first ride in any area where you might encounter children, pedestrians, pets, vehicles, bicycles, or other obstacles and potential hazards.
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Respect pedestrians by always yielding the right of way. When approaching a pedestrian from the front, stay to the right and slow down. Avoid startling pedestrians. When approaching from behind, announce yourself and slow down to walking speed when passing. Pass on the left whenever possible. Please obey local traffic laws and regulations.
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In places without laws and regulations governing self-balancing electric vehicles, comply with the safety guidelines outlined in this manual. Neither Ninebot nor Segway Inc. is responsible for any property damage, personal injury/death, accidents, or legal disputes caused by violations of the safety instructions.
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Do not allow anyone to ride your Ninebot S-PRO on his/her own unless he/she has carefully read this manual, watched the safety video, and followed the New Rider Tutorial on the Segway-Ninebot
App. The safety of new riders is your responsibility. Assist new riders until they are comfortable with the basic operation of the Ninebot S-PRO. Make sure each new rider wears a helmet and other protective gear. -
Before each ride check for loose fasteners, damaged components, and low tire pressure. If the
Ninebot S-PRO makes abnormal sounds or signals an alarm, immediately stops riding. Diagnose your
Ninebot S-PRO via the Segway-Ninebot App and call your dealer/distributor for service. -
Be alert! Scan both far ahead and in front of your Ninebot S-PRO — your eyes are your best tool for safely avoiding obstacles and low traction surfaces (including, but not limited to, wet ground, loose sand, loose gravel, and ice).
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To reduce the risk of injury, you must read and follow all “CAUTION” and “WARNING” notices in this document. Do not ride at an unsafe speed. Under no circumstance should you ride on roads with motor vehicles? The manufacturer recommends riders be 16+ years old. Always follow these safety instructions:
A. People who should not ride the Ninebot S-PRO include Anyone under the influence of alcohol or drugs.
” Anyone who suffers from a disease that puts them at risk if they engage in strenuous physical activity.
iii. Anyone who has problems with balance or with motor skills that would interfere with their ability to maintain balance.
iv. Anyone whose height or weight is outside the stated limits (see Specifications).
v. Pregnant women.
B. Riders under the age of 18 years old should ride under adult supervision.
C. Comply with local laws and regulations when riding this product. Do not ride where prohibited by local laws.
D. To ride safely, you must be able to clearly see what is in front of you and you must be clearly visible to others.
E. Do not ride in the snow, in the rain, or on roads that are wet, muddy, icy, or that are slippery for any reason. Do not ride over obstacles (sand, loose gravel, or sticks). Doing so could result in a loss of balance or traction and could cause a fall.
F. Do not accelerate or decelerate suddenly. Do not accelerate when the Ninebot S-PRO tilts back or sounds an alarm. Do not attempt to override the speed limiter. -
Do not attempt to charge your Ninebot S-PRO if it, the charger, or the power outlet is wet.
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As with any electronic device, use a surge protector when charging to help protect your Ninebot
S-PRO from damage due to power surges and voltage spikes. Only use the Ninebot supplied charger. Do not use a charger from any other product. -
Use only Ninebot or Ninebot approved parts and accessories. Do not modify your Ninebot S-PRO. Modifications to your Ninebot S-PRO could interfere with the operation of the Ninebot S-PRO, could result in serious injury and/or damage, and could void the Limited Warranty.
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Do not sit on the steering bar. Doing so could result in serious injury and/or damage to your
Packing List
Knee Control Bar
When unpacking your Ninebot S- PRO, please verify that the above items are
included in the package. If you are missing any components, please contact
your dealer/distributor or visit website:
www.segway.com.
After verifying that all components are present and in good condition, you can
assemble your new Ninebot S-PRO.
Always power off your Ninebot S-PRO and unplug the charging cable before
assembling mounting accessories, or cleaning.
Diagram
Icons on the Dashboard
| Power Button|
Power ON/OFF. The Ninebot S-PRO will automatically power OFF when idle for 10 Button minutes, or when laid down (horizontal) for over 5 seconds.
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| lock| The Ninebot S-PRO will vibrate and buzz the alarm if anyone moves it
when Lock Mode is activated by App. The user’s smartphone will automatically
alarm at the same time if App is running.
| Bluetooth| The Bluetooth icon flicker to indicate the Bluetooth is ON but
not connected to your App; the Bluetooth icon light staying ON indicates the
Segway-Ninebot App has connected to Ninebot S-PRO.
| Speed Limit| The Ninebot S-PRO will be limited to a lower speed when the
Speed Limit icon is ON, the user will feel Foot Mat tilting up when
accelerating. The default speed limit is 4.3 mph (7 km/h) and can be adjusted
by App.
| Power Level|
Indicates the remaining battery stamina-> level. Whenever the Ninebot S-PRO notifies you of an empty Battery condition (power icon flickers), you need to charge your Ninebot S-PRO. Use your App to read the remaining power and estimated drivable mileage->range. when the reading is less than 30%, your Ninebot S-PRO will gradually reduce the max speed limit and when less than 10%, you can only reach 4.3 mph (7 km/h).
Height adjustment of the knee pads
Charging
Do not connect the charger if the charge port or charge cable is wet.
First Ride
There are safety risks for a new rider when learning to ride the Ninebot
S-PRO.
You must follow the New Rider Tutorial before your first ride.
Scan the QR code to install Segway-Ninebot App.
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Install the App and register/log in.
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Power on, Bluetooth icon flickering indicates the Ninebot S-PRO waiting for a connection.
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Click the Vehicle button to connect. Your Ninebot S-PRO will beep once when the Bluetooth connection is successful and the Bluetooth icon will be ON.
Please strictly follow the App instructions to learn how to ride safely & have fun.
Learning to Ride
Warning
Rider must weigh 85-220 lbs (40-100 kg) and must be 4’3″-6’6″ (130-200 cm)
tall.
Wear an approved helmet and other protective gear to minimize any possible injury.
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Go to a large open area and ask a friend to assist you on your first ride.
WARNING
Always step on/off from the back of the Ninebot S-PRO.
After activation, the App will lead you through the New Rider Tutorial. Please follow the instructions in the App and in this manual.
NOTE
You must first download the Segway-Ninebot App on your mobile device. The App will lead you through the New Rider
For your safety, the Ninebot S-PRO will limit the max speed to 4.3 mph (7 km/h) until you complete the New Rider Tutorial. For the first 0.6 miles (1 km) after completing the New Rider Tutorial, the max speed will be limited to 6.2 mph (10 km/h), after which you can disable the speed limiter via the App and reach a maximum speed of 11.2 mph (18 kmsh).
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Lightly place one foot on the foot mat, while keeping your other foot on the ground holding your weight. Do not press the knee pad with your knees to avoid steering.
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Slowly transfer your weight onto the foot mat Slowly step on with your other foot.
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Stand with your weight evenly distributed on both feet and relax, looking straight ahead. Avoid sudden steering.
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Gently lean your body forward and backward to control your movement.
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To turn, gently lean left or right against the steering bar/knee pads.
Warning
You must read and understand the Warnings and Riding Safety instructions in this manual before attempting to ride the Ninebot S-PRO. Failure to follow these warnings could result in death or serious injury due to loss of balance, traction, and/or control; collisions; and falls.
Lifting and Assistance Mode
When your Ninebot S-PRO Power ON and lifted, it will automatically cut off power output for your safety. The power will be automatically restored once it is placed back onto the ground. Do not lift the Ninebot S-PRO by the fenders or the mainframe. Otherwise, you will risk serious injury to your clothes or fingers being trapped between the tire and the fenders. As shown above.
When your Ninebot S-PRO is powered on, no rider is standing on it, it is in Power Assist Mode. Steer the Ninebot S-PRO across smooth surfaces using the steering bar. Do not guide it upstairs, across potholes, over large cracked/uneven surfaces, or over other obstacles; guide your Ninebot S-PRO around the obstacle or carry it over the obstacle as shown above.
Maintenance
Cleaning and Storing Your Ninebot S-PRO
Use a soft, wet cloth to wipe the mainframe clean. Hard to remove dirt can be
scrubbed with a toothbrush and toothpaste, then cleaned with a soft, wet
cloth.
NOTE
The IP Rating of the mainframe is IP54, IP Rating of the battery pack is IPX6.
Do not wash your
Ninebot S-PRO with alcohol, gasoline, acetone. or other corrosive/volatile
solvents. These substances may damage the appearance and internal structure of
your Ninebot S-PRO. Do not wash your
Ninebot S-PRO with a power washer or high-pressure hose.
WARNING
Make sure the Ninebot S-PRO is powered OFF, the charging cable is unplugged,
and the rubber cap on the charge port is tightly sealed before cleaning;
otherwise you may expose yourself to electric shock or damage the electronic
components. Store your Ninebot S-PRO in a cool, dry place. Do not store it
outdoors for extended periods of time. Exposure to sunlight and extreme
temperature (both hot and cold) will accelerate the aging process of the
plastic components and may reduce battery life.
Battery Pack Maintenance
Do not store or charge the battery at temperatures outside the stated limits
(see Specifications).
Do not expose the battery to fire. Do not discard or destroy the battery.
Refer to your local laws and regulations regarding battery recycling and/or
disposal.
A well-maintained battery can perform well even after many miles of riding.
Charge the battery after each ride and avoid draining the battery completely.
When used at room temperature (70°F [22°C]) the battery range and performance
is at its best; whereas using it at temperatures below 32°F (0°C) can decrease
range and performance. Typically, at -4°F (-20°C) range can be half that of
the same battery at 70°F (22°C). The battery range will recover when the
temperature rises.
NOTE
Typically, a fully charged battery should retain charge for 120-180 days in
Standby Mode.
WARNING
Do not attempt to disassemble the battery. Risk of fire. No user-serviceable
parts.
WARNING
Do not ride when the ambient temperature is outside the machine operation
temperature (see Specifications) because low/high temperature will limit the
maximum power/torque. Doing so could cause personal injury or property damage
due to slips or falls.
Recommended tire pressure
Inflate tires to 45—50 psi. Inflate both tires equally.
Specifications
Index
| Items|
N3M320 Parameters
---|---|---
Dimension| L x W| 21.5 x 10.3 in (546 x 262 mm)
Mainframe Hui| 25 – 37 in (645 – 955 mm)
Weight| Payload| 85 – 220 lbs (40 – 100 kg)
Net| Approx. 28 lbs (12.8 kg)
Rider| Recommended Age| 16 – 50 years
Required Height| 413″-616″ (120 – 200 cm)
Machine Parameter| Max. Speed| Approx. 11.2 mph (18 km/h)
Typical Range(2)| Approx. 18.6 miles (30 km)
Max. Slope| Approx. 15°
Beginner Mode| Can be disabled or reset by App after 0.6 mi (1 km) riding.
accumulative riding, can be reset by App
Traversable Terrain| Pavement, packed dirt, slopes < 15°. obstacles < 0.4 in
(1 cm). gaps <1.2 in (3 cm)
Operating Temperature| 14-104°F (-10-40°C)
Storage Temperature| -4-122°F (-20-50°C)
IP Rating| IP54
Charge Time| Approx. 4 h
Battery Pack| Nominal Voltage| 54.3 V =
Max. Charging Voltage|
63 V
Nominal Capacity| 310 Wh
Smart BMS| Overvoltage / Undervoltage / Short Circuit / Overheating
Protection. Auto-Sleep / wake-up. detailed information of battery can be
checked with Segway-Ninebot App
Motor| Nominal Power| 400 x 2 W
Max. Power| 800 x 2 W
Compliance| CCC. CE
Charger| Output Power| 120 W
Input Voltage| 100-240V– 50/60 Hz
Output Voltage| Approx. 63 VDC
Output Current| Approx. 2.0 A
[1] Mainframe height: refers to the distance from the ground to the highest
end of the mainframe.
[2] Typical Range: tested while riding under full power, 154 lbs (70 kg) load,
77°F (25°C). 9.3 mph (15 km/h) average speed on pavement.
Trademark and Legal Statement
Ninebot is a registered trademark of Ninebot (Tianjin) Tech. Co., Ltd; Ninebot
S-PRO is a trademark of
Ninebot (Tianjin) Tech. Co., Ltd; Segway is registered trademark of Segway
Inc; Apple and Apple
Logos are registered trademarks of Apple Inc in the United States and
elsewhere. App Store is a service mark of Apple Inc; Android is a trademark of
Google Inc, Android robots was originally created by
Google Inc; The respective owners reserve the rights of their trademarks
referred to in this manual.
© 2018 Ninebot (Beijing) Tech Co., Ltd. All rights reserved.
The Ninebot S-PRO is covered by relevant patents. For patent information go to
http://www.segway.com.
We have attempted to include descriptions and instructions for all the functions of the Ninebot S-PRO at the time of printing. However, due to constant improvement of product features and changes of design, your Ninebot S-PRO may differ slightly from the one shown in this document.
Please note that there are multiple Ninebot models with different functions, and some of the functions mentioned herein may not be applicable to your unit. The manufacturer reserves the right to change the design and functionality of the Ninebot S-PRO product and documentation without prior notice.
Certifications
Important WEEE information
WEEE Disposal and Recycling Information Correct Disposal of this product. This marking indicates that this product should not be disposed of with other household wastes throughout the EU.
To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of materials resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.
Battery recycling information for the European Union
Batteries or packaging for batteries is labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union. This label is applied to various batteries to indicate that the battery is not to be thrown away, but rather reclaimed upon the end of life per this Directive.
In accordance with the European Directive 2006/66/EC, batteries and
accumulators are labeled to indicate that they are to be collected separately
and recycled at end of life. The label on the battery may also include a
chemical symbol for the metal concerned in the battery (Pb for lead, Hg for
mercury, and Cd for cadmium). Users of batteries and accumulators must not
dispose of batteries and accumulators as unsorted municipal waste, but use the
collection framework available to customers for the return, recycling, and
treatment of batteries and accumulators. Customer participation is important
to minimize any potential effects of batteries and accumulators on the
environment and human health due to the potential presence of hazardous
substances.
Before placing electrical and electronic equipment (EEE) in the waste
collection stream or in waste collection facilities, the end-user of equipment
containing batteries and/or accumulators must remove those batteries and
accumulators for separate collection.
Restriction of Hazardous Substances (RoHS) Directive This Ninebot (Tianjin)
Tech Co., Ltd. product, with included parts (cables, cords, and so on) meets
the requirements of Directive 20M/65/EU on the restriction of the use of
certain hazardous substances in electrical and electronic equipment ( “RoHS
Recast” or “RoHS 2” ).
Radio Equipment Directive
Segway Europe BV, Hogehilweg 8, 1101 CC Amsterdam, The Netherlands
Hereby, Ninebot (Tianjin) Tech Co., Ltd, declares that the wireless equipment listed in this section is in cornpIiancewiththeessentiaIrequirementsandotherreIevantproisionsotDirective20l4/53/EU. Maximum radio-frequency power: 100mW Frequency bands: 2.400 to 2.4835 GHz.
Contact
Contact us if you experience issues relating to riding, maintenance, and
safety, or errors/faults with your Ninebot S-PRO.
Segway Europe B.V.
Hogehilweg 8, ll0lCC Amsterdam, The Netherlands Website:
www.segway.com
Have your Ninebot S-PRO serial number on hand when contacting Segway.
You can find your serial number on the underside of your Ninebot S-PRO or in
the App under More
Settings —> Basic Information.