AUKEY EP-T27 True Wireless Earbuds User Manual

AUKEY EP-T27 True Wireless Earbuds

Thank you for purchasing the AUKEY EP-T27 True Wireless Earbuds. Please read this user manual carefully and keep it for future reference. If you need any assistance, please contact our support team with your product model number and Amazon order number.

Package Contents

• True Wireless Earbuds
• Charging Case
• Three Pairs of Ear-Tips (S/M/L)
• USB-A to C Cable
• User Manual
• Quick Start Guide
• Warranty Card

Product Diagram

Specifications

Earbuds

Charging Case

Getting Started

Charging
Fully charge the charging case before first use. To charge, connect the case to a USB charger or charging port with the included USB-A to C cable. When the charging indicator light on the outside of the case is blue, the case is fully charged. Charging takes around 2 hours, and after being fully charged, the case can fully charge the earbuds 4 times. The earbuds should be stored in the case when not in use.

Turning On / Off

Pairing

Starting with the earbuds in the case:

1. Open the lid of the charging case. Both earbuds will turn on automatically and connect with each other
2. Turn on the pairing function on the device you want to pair with the earbuds
3. From the list of available devices, find and select “AUKEY EP-T27”
4. If there is a pop-up asking you to confirm the connection, tap “Pair”

Regular Use After Pairing
Once the earbuds are successfully paired with your device, they can be switched on and off as follows:

• Open the lid of the charging case, and both earbuds will turn on and connect with each other automatically
• To power off, put the earbuds back in the charging case and close the lid, and they will begin charging

Using the Left/Right Earbud Only
Starting with the earbuds in the case:

1. Take the left/right earbud out
2. Turn on the pairing function on the device you want to pair with the earbud
3. From the list of available devices, find and select “AUKEY EP-T27”

Notes

• When you turn on the earbuds, they will automatically reconnect to the last-paired device or enter pairing mode if no paired device is found
• In pairing mode, the earbuds will automatically turn off after 5 minutes if no devices are paired
• If one of the earbuds has no sound output, put both earbuds back into the charging case and close the lid, then follow the steps to clear the previous pairing list to reset
• The wireless operating range is 10m (33ft). If you exceed this range, the earbuds will disconnect from your paired device. The connection will be re-established if you re-enter the wireless range within 2 minutes

Clearing the Pairing List

Starting with the earbuds in the case:

1. Take both earbuds out of the charging case, and the earbuds will turn on. Touch and hold on the touch-sensitive panels on both earbuds for 6 seconds to turn them back off
2. Touch and hold on the touch-sensitive panels on both earbuds for 10 seconds. The earbuds will turn on, clear their pairing list, and then enter pairing mode

Controls & LED Indicators

Streaming Audio
Once paired, you can wirelessly stream audio from your device to the earbuds. Music will automatically pause when you receive an incoming phone call and resume once the call has ended.

Taking Calls

FAQ

• The earbuds are on, but not connecting to my device
  For the earbuds and your device to establish a connection, you need to put them both in pairing mode. Please follow the instructions in the Pairing section of this manual.

• I’ve connected the earbuds with my smartphone but can’t hear any sound
  Double-check the volume level on your smartphone and the earbuds. Some smartphones require you to set up the earbuds as an audio output device before the audio can be transmitted. If you’re using a music player or other device, please make sure it supports the A2DP profile.

• The sound isn’t very clear or the caller can’t hear my voice clearly
  Adjust the volume on your smartphone and the earbuds. Try moving closer to your smartphone to rule out the possibility of interference or wireless range- related issues.

• What’s the wireless range of the earbuds?
  The maximum range is 10m (33ft). However, the actual range depends on environmental factors. For optimal performance, keep your device connected within a range of roughly 4m to 8m and make sure that there are no major obstacles (like reinforced steel walls) between the earbuds and your device.

• The earbuds won’t turn on
  Try charging the earbuds for a while. If the earbuds still won’t power on, please contact our support team at the email address given in Warranty & Customer Support.

• I put the earbuds back in the charging case, but the earbuds are still connected
  The charging case is probably out of power. Try charging it.

Product Care & Use

• Keep away from liquids and extreme heat
• Don’t use the earbuds at high volume for extended periods, as this may cause permanent hearing damage or loss

Warranty & Customer Support

For questions, support, or warranty claims, contact us at the address below that corresponds with your region. Please include your Amazon order number and product model number.
Amazon US orders: [email protected]
Amazon EU orders: [email protected]
Amazon CA orders: [email protected]
Amazon JP orders: [email protected]
*Please note, AUKEY can only provide after sales service for products purchased directly from AUKEY. If you have purchased from a different seller, please contact them directly for service or warranty issues.

CE Statement

• Max RF power level: BT classic (2402–2480MHz): 2.1dBm
• RF exposure assessment has been performed to prove that this unit will not generate the harmful EM emission above the reference level as specified in EC Council Recommendation (1999/519/EC).
• CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
• Excessive sound pressure from earphones and headphones can cause hearing loss.

Hereby, Aukey Technology Co., Ltd. declares that the radio equipment type (True Wireless Earbuds, EP-T27) is in compliance with Directive 2014/53/EU.
Notice: This device may be used in each member state of the EU.

FCC Statement

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>