Canon GP-300 ImagePROGRAF Graphics Printers User Guide

: June 6, 2024
: Canon

Table of Contents

Canon GP-300 ImagePROGRAF Graphics Printers
Safety Precautions
Printer Location
Power Supply
Handling
Legal Notices
Illustrations
Consumables
Replacing consumables
Loading Roll Paper on the Roll Holder
Loading Roll Paper on the Printer
Loading Sheets in the Printer
Replacing the Ink Tanks/Paper/Print Head
Cleaning the Print Head
Ink tanks
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Canon GP-300 ImagePROGRAF Graphics Printers

Safety Precautions

Follow the items below to use the printer safely. Do not perform any operations or procedures other than as described in this document and instruction manual for this printer. Doing so may result in unexpected accidents and can cause a fire or electrical shocks.

Warning
Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation.
Caution
Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment. These must be observed for safe operation.

Warning
This printer generates a low-level magnetic field. Anyone wearing a pacemaker who experiences discomfort while working around the printer should leave the area and consult a doctor.
Warning
Follow the items below as there is a risk of fire and electrical shock.

Do not set up the printer in any location exposed to alcohol, thinner, or other flammable liquids.
Use the cables that are included with the printer. Do not use the cables included with the printer with other devices.
Use the printer with a power supply that meets the operating conditions of the printer.
Insert the power plug securely and completely into the power outlet.
Never handle the power cable with wet hands.
Never cut the power cord or attempt to modify it, and never stretch it or bend it forcefully.
Never place a heavy object on the power cord.
Never knot the power cord or wrap it around itself.
Do not insert multiple power cables into the same outlet, and do not connect multiple extension cords.
If there is lightning nearby, disconnect the power cable from the outlet and do not use the printer.
When cleaning, always disconnect the cables and power cable that are connected to the printer, and use a cloth dampened in water. Never use flammable solvents such as alcohol, benzine, or thinner.
Never disassemble the printer or attempt to modify.
Once per month, disconnect the power cable and power cord from the outlet, and check that dust has not accumulated, and that there are no abnormalities such as heat generation, rust, bending, chafing, or cracking. If you continue to use the printer in the following cases, it may cause fires or electrical shock. Immediately press the power button to turn off the printer, disconnect the power cable from the outlet, and make a request for repairs on the Canon website.
If any foreign matter (metal fragments, liquids, etc.) gets inside the printer.
If abnormal conditions occur such as emitting smoke, strange smells, or strange noises.
If the power cable or power cord is generating heat, rusty, bent, chafed, or cracking.

Warning
For cleaning, use a cloth dampened in water. Never use flammable solvents such as alcohol, benzine, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock.
Caution
Moving parts: Keep body parts away from moving parts. Keep body parts out of the motion path.
This mark may not appear on your model.
Caution
About the printer stand If a stand is included with this printer, please use that stand. If you are purchasing an optional printer stand, please observe the following caution. When using a printer stand with the Canon GP-300/GP-200 printer, follow the instruction manual to securely attach the printer to the stand. Furthermore, always use the following combinations.
For Canon Printer GP-300, use Canon Printer Stand SD-33.
For Canon Printer GP-200, use Canon Printer Stand SD-24.

Using a different combination of printer and stand than shown above, using a stand not listed above, or not attaching the printer securely to the stand may be unstable and may result in injury.

Moving the Printer
Be careful to avoid back strain and other injuries when moving the printer. For details, refer to the Online Manual or Setup Guide.

Printer Location

Never install the printer on an unstable or vibrating surface.
Never place the printer outdoor or in a location that is exposed to high humidity or large amounts of dust, or exposed to direct sunlight, high temperature, or open flame. Refer to “Specifications” for details on the usage environment.
Never place the printer on a ball of heavy wool or shag carpet. The fibers, dust, etc. may get inside the printer.
Never place the rear surface of the printer against a wall.
We recommend ensuring ample space for installation.
Do not install the printer near sources of strong electromagnetic fields, whether equipment that generates such fields or places where such fields occur.

Power Supply

Keep the area around the power outlet clear of items so that you can disconnect the power cable immediately.
Always grip the plug to remove the power cord from the power outlet. Pulling on the power cord could damage the cord.
Never use an extension cord.
A power cord shall be connected to a socket outlet with earthing connection in order to prevent electric shock.

Handling

Never insert your hand into the printer while it is printing.
Never place items on top of the printer. In particular, never place small metal objects (paper clips, staples, etc.), liquids, any type of liquid container that contains flammable solvents (alcohol, thinner, etc.) on the printer.
When using the printer, do not tilt it, stand it on its side, or turn it upside down. There is a risk of the ink spilling.
When transferring the printer tilted, always perform the steps in “Preparing to Transfer the Printer” in order to protect the internal structure. Refer to the Online Manual for “Preparing to Transfer the Printer”.
Connect the interface cable correctly. To avoid damage, before connection make sure that the shape of the cable connector matches the connection point on the printer.
During printing, turn on the ventilation system in the room.

Print Head, Ink Tanks, or Maintenance Cartridge

Always store consumables out of the reach of small children. If a child licks or ingests ink accidentally, wash out their mouth or make them drink 1 or 2 cups of water. If irritation or discomfort occurs, consult a doctor immediately.
If ink accidentally gets in your eyes, immediately rinse with water. If ink gets on your skin, immediately clean it off with soap and water. If irritation persists in your eyes or on your skin, contact a physician immediately.
Never touch the electrical contacts of the print head after printing. It may be hot.
Never throw ink tanks in a fire.
Never disassemble or modify the print head or ink tanks.
Avoid dropping or shaking the print head, ink tanks, and maintenance cartridge.

Legal Notices

Copyright
Unauthorized reproduction of this user manual in whole or part is prohibited.

Legal Notice

It is illegal to reproduce currency, bills, negotiable securities and other documents prohibited by law. Reproduction of such items may be subject to criminal prosecution.
It is illegal to reproduce legal certificates, licenses, travel tickets, and certain public and private documents prohibited from reproduction by law. Reproduction of such items may be subject to criminal prosecution.
Please note that intellectual property protected by copyright may not be reproduced without the express permission of the copyright holder except for personal or household use under limited circumstances.

Illustrations

Instructions in this manual show the GP-300 printer. Note that your printer may look different from these illustrations in some cases. However, the basic operations are the same. Cautions When Requesting Repairs, Leasing, Transferring Ownership, and Disposing of the Printer If personal information is registered with the printer or security information such as passwords are set on the printer, that information may remain inside the printer. To prevent information leaks, reset the settings (to the factory default state), before the printer is temporarily out of your hands such as for getting it repaired or leased, or before the printer is transferred to another owner or disposed of. For instructions, refer to “When Repairing, Lending, or Disposing of the Printer” in the Online Manual.

Access the Canon website by any of the following methods
Enter the URL in a web browser
https://ij.start.canon

Select Read Online Manual.
Perform the remaining operations by following the instructions on the screen to display the Online Manual.

Consumables

This printer uses the following consumables. For details, refer to the Online Manual.

Print head
Roll paper
Cut sheet
Maintenance cartridge
Cutter blade
Ink tanks

Replacing consumables

Procedure for replacing the
Print head,
Cut sheets,
Procedure for replacing the
Maintenance cartridge,
Cutter blade => Refer to the Online Manual

Loading Roll Paper on the Roll Holder

To print on roll paper, load roll paper on the roll holder.
There are two types of roll paper cores: 2 inches and 3 inches. To use roll paper with a 3-inch paper core, attach the 3-inch paper core attachment to the roll holder and holder stopper.
Turn the holder stopper lever (A) in the direction to unlock it, and remove the holder stopper from the roll holder while holding position (B) as shown in the diagram.

To use a 3-inch paper core roll, align the tabs (A) on the 3-inch paper core attachment with the holes (B) in the roll holder, and insert securely.

With the leading edge of the roll paper facing towards you, insert the roll holder from the right side of the roll paper as shown in the diagram, and securely insert the roll paper until it is touching the flange (A) of the roll holder without any gap.

To use a 3-inch paper core roll, align the tabs (A) on the 3-inch paper core attachment with the holes (B) in the holder stopper, and insert securely.

5 Insert the holder stopper onto the roll holder from the left side as shown in the diagram, and securely insert it until the flange (A) on the holder stopper is touching the roll paper while holding position (B) as shown in the diagram. Turn the holder stopper lever (C) in the direction to lock it.

Loading Roll Paper on the Printer

For details on “Loading Roll Paper on the Printer”, refer to the Online Manual.
1 Display the home screen on the operation panel.

Tap Load paper or Replace paper.
Tap Load roll paper.

With your hand in the position shown in the diagram, open the roll paper cover.

Hold the flanges (A) of the roll holder, and load the roll paper with the shaft in the roll holder resting ledge (B). Load the roll with the label (C) of [R] of the roll holder flange aligned with the label (D) of [R] of the printer.

Hold the flanges (A) of the roll holder, and load the roll in the roll holder slot horizontally along the slide guides (B) on the left and right.

Insert the leading edge of the roll paper into the feed slot (A) until the paper feeding operation starts.

Hold the area shown in the diagram and close the roll paper cover.

Loading Sheets in the Printer

For details on “Loading Sheets in the Printer”, refer to the Online Manual.
1 Display the home screen on the operation panel.

Tap Load paper or Replace paper.
Tap Load cut sheet or Replace cut sheet.

Grasp and slide the width guide (A) to align it with a marker indicating the size of the loaded paper

Insert one sheet of paper into the feed slot with the printed side facing up so that the right edge of the paper is aligned with the paper alignment line (A) on the right side of the roll paper cover.

Fine-tune the position of the width guide (A) according to the size of the loaded paper. Align the width guide exactly with the paper to avoid the loaded paper from tilting or crinkling.

Tap Start feeding.

Replacing the Ink Tanks/Paper/Print Head

The method for replacing the ink tanks/paper/print head is displayed on the touch screen of the operation panel. Perform the replacement procedure by following the instructions. For details on replacing other consumables, refer to the Online Manual.

Replacing the Ink Tanks

Tap (ink) on the touch screen.
Tap Replace.
Follow the on-screen instructions.

Replacing Paper

Tap Replace paper on the touch screen.
Tap the paper to replace.
When the Remove the paper? message appears, tap Yes.
Tap Load paper or Replace paper.
Tap the paper to load.
Follow the on-screen instructions.
Note
Video instructions are available.
If you select Manual on the touch screen in Step 2, a QR code is displayed. Scan it using a smartphone, etc. You can view videos of the operating methods.

Replacing the Print Head

Tap (setup) on the touch screen.
Tap Maintenance.
Use to scroll, and then tap Head replacement.
Tap Start head replacement.
Follow the on-screen instructions.

Clearing Jammed Paper

When The paper is jammed. Push the release lever away from you and remove the paper. appears on the touch screen, clear away the jammed paper using the following procedure.
Note
To view the videos of the operating methods
Select How to clear located inside the error message to display a QR code, and scan it using a smartphone, etc. You can view videos of the operating methods.

Roll Papers
Open the roll paper cover and cut the roll paper with scissors.

Cut Sheets
Proceed to Step 2.

Push the release lever to the back side.

Remove the jammed paper.
If the paper is jammed inside the top cover

Open the top cover.
Manually move the carriage to the end in the reverse direction from the paper jam.
Remove the paper jammed inside the printer.
Check to ensure that no pieces of paper remain jammed.
Close the top cover.

If the paper is jammed at the paper feed slot

Remove the jammed paper.
Check to ensure that no pieces of paper remain jammed.
Close the top cover.
Note
If the paper is jammed deep inside the paper feed slot, refer to “Remove Jammed Paper (Paper Feed Slot)” in the Online Manual.

If the paper is jammed at the output guide

Remove the jammed paper.
Check to ensure that no pieces of paper remain jammed.

Pull the release lever towards you.

Cleaning the Print Head

If the printing is scratched, it might be improved by cleaning the print head. There are 3 different types of cleaning as follows. Execute as appropriate depending on the symptoms.

Cleaning
Use this mode if printing is faint or contains foreign substances.
This method of cleaning consumes the least amount of ink.
Deep Cleaning
Use this mode if no ink is ejected at all, or if Cleaning does not solve the problem.
System Cleaning
Use this mode if Deep Cleaning does not solve the problem.
System Cleaning consumes an extremely large amount of ink. Since your ink will run out quickly if you perform this frequently, you should only perform it when necessary.